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Updated: Jun 1, 2026
Complaints 7935
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710
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7225
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 74

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D
David Noel
from Visakhapatnam, Andhra Pradesh
May 27, 2022
Resolved
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I have ordered food from zomato. And after a long waiting period of one hour they have cancelled my order. I have asked for a compensation for that but they are bot ready to give compensation. I request you to kindly take serious action and provide me with good compensation
May 27, 2022
Complaint marked as Resolved 
They didn’t resolve anything. They have just given refund for my order but i need a compensation for the issue
Zomato customer support has been notified about the posted complaint.
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Hello Zomato...
I Am Ajay Tripathi, working in Nainital Uttarakhand, Phone number- [protected]
I'd Number - FE1943795
I have a resign for Zomato Delivery Boy.
Submit my delivery, bag and tshirt.

Thank you
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    A
    AB987
    May 27, 2022
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    Order 4 items from Keventers via Zomato. One item was missing and i was asked to accept this without refund..tats Zomatos resolution?
    Zomato customer support has been notified about the posted complaint.
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      A
      Amshu Reddy
      May 27, 2022
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      I have ordered in zomato and paid the money using upi phonepe app money have been detected from my account but their is no order conformation
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        M
        Mukeshpatil0123
        from Nashik, Maharashtra
        May 27, 2022
        Resolved
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        Resolved

        Address: Ashtagandha society mhasrul, Nashik
        Website: www.zomatoteam.com

        Hello
        Sir / mam
        I'm interested zomato food delivery...i requested zomato team my Id is deactivated plzz activate my I'd name is FE1885626 ... I'm new riders from zomato ... i don't know zomato guidelines Will not do after this...plzzz zomato team activate my I'd ...

        Your faithfully...
        I'd - FE1885626
        May 27, 2022
        Complaint marked as Resolved 
        Email adress :- [email protected] Mobile number :- 9145632864
        Zomato customer support has been notified about the posted complaint.
        View replies
        Dear sir

        Please help for activate my Zomato id

        FE1936371
        Reply
        Sir I am Shankar please activate the zoomto id FE1831990
        Reply
        Profile verification is pending till 3 to 12 hours
        My ID : FE1949427
        Please helpe zomato company
        Reply
        Hello
        Sir / mam
        I'm interested zomato food delivery...i requested zomato team my Id is deactivated plzz activate my I'd name is FE189286 I'm new riders from zomato ... i don't know zomato guidelines Will not do after this...plzzz zomato team activate my I'd ...
        Reply
        V.ishnu's reply, Jun 12, 2022
        Piliz halp
        Hello
        Sir / mam
        My zomato food delivery ID is deactivated please activate my I'd name is FE1865217 please zomato team activate my I'd
        Reply
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          R
          Rohit reddie
          from Hyderabad, Telangana
          May 27, 2022
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          Address: Hyderabad

          My zomato account suspended due to bgv failed. My login I'd FE1917844 and it is still showing pending and it will take 3-6 hrs since 2 today's. They simply playing with us and no customer care is responded. I have paid 100 and this is the way they are treating
          Zomato customer support has been notified about the posted complaint.
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            K
            Kaish Ahmed
            from Dhanbad, Jharkhand
            May 27, 2022
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            My Zomato I'd number is FE1888910 suspended due to bgv please open my I'd
            Zomato customer support has been notified about the posted complaint.
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              M
              Murthy Upadrasta
              May 27, 2022
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              Address: 63-6-21 dwarakanagar kakinada3
              Website: Zomoto

              I have booked order under I'd no.[protected] and [protected] for delivery of breakfast. I ad paid the food charges and also tip to deliver partner KANDUKURI BABJI. Even after one hour he could not deliver despite the fact that the restaurant is within 3-4 minutes drive from my address. Please arrange to return my money along with penalty for failure to comply.
              UVVS MURTY
              customer
              Zomato customer support has been notified about the posted complaint.
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                S
                Surya Mallick
                May 26, 2022
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                Sir mene apna mobile number update kiya tha aur uske baad me apna id open hi nhi kr paa rha hoon...pls cl me I'll tell uh everything...[protected](suryanarayan mallick)
                Zomato customer support has been notified about the posted complaint.
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                  H
                  Hamsa Kp
                  May 26, 2022
                  Jan 26, 2024
                  This thread was updated on Jan 26, 2024
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                  Sir
                  I Had tried to create a zomato delivery partner account with my mobile number [protected].
                  All the procedures and steps had cleared by me. Then they requested me an amount of RS 1280 for their bag and accessories, So I paid the amount the bank statement attaching below.
                  After the payment it shows that delivery of accessories will be available in 2-3 days . So i closed the app and waited.
                  But today when i try to open the app my account has been logged out automatically so I try to login once more. But the situation goes wrong when i enter my mobile number and request for otp it shows as below attached video.
                  *Blacklisted mobile phone detected*

                  I don't know why this happened and what is the reason behind this issue.
                  Please help me out of this
                  +1 videos
                  Zomato customer support has been notified about the posted complaint.
                  May 28, 2022
                  Updated by Hamsa Kp                   Till now no responses and not solve my issue
                  View replies
                  Blacklist mobile detected
                  Reply
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                    P
                    Pujan Raj Karnikar
                    May 26, 2022
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                    Address: 68 Bipin Ganguly Road Basak Bagan Paikpara

                    My id verification pending in 7 days
                    My id FE1902084
                    [protected]
                    Zomato customer support has been notified about the posted complaint.
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                      H
                      HERO bolte
                      May 26, 2022
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                      Address: Dehradun (Uttrakhand) pincode 248005
                      Website: Zomato

                      Sir/mam

                      Name - Mohit sharma
                      Id. - FE1909541

                      5 to 6 day fully completed
                      But id verification is not complete
                      All document and payment completely
                      Done
                      Sir/mam please fix my problem to verification pending issue

                      Zomato
                      Id - FE1909541
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        Rohit reddie
                        from Hyderabad, Telangana
                        May 26, 2022
                        Resolved
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                        Resolved

                        Address: Hyderabad
                        Website: Consumer complaints

                        Sir/mam
                        My Zomato I'd profile verification is on pending.
                        Waiting time (3-6hrs) complete but still process on pending.
                        My I'd - FE1917844
                        PLEASE ZOMATO TEAM ACTIVATE ID
                        May 27, 2022
                        Complaint marked as Resolved 
                        Sir/mam My Zomato I'd profile verification is on pending. Waiting time (3-6hrs) complete but still process on pending. My I'd - FE1917844 PLEASE ZOMATO TEAM ACTIVATE ID
                        Zomato customer support has been notified about the posted complaint.
                        View replies
                        Sir/mam
                        My Zomato I'd profile verification is on pending.
                        Waiting time (3-6hrs) complete but still process on pending.
                        My I'd - FE1922060
                        PLEASE ZOMATO TEAM ACTIVATE ID
                        Reply
                        Sir/mam,
                        My Zomato I'd profile verification is on pending.
                        Waiting time (3-6hrs) complete but still process on pending.
                        My I'd - FE1935334
                        PLEASE ZOMATO TEAM ACTIVATE ID
                        Reply
                        Sir/mam
                        My Zomato I'd profile verification is on pending.
                        Waiting time (3-6hrs) complete but still process on pending.
                        My I'd - FE1952770
                        PLEASE ZOMATO TEAM ACTIVATE
                        Reply
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                          K
                          Kiran ph
                          from Thiruvananthapuram, Kerala
                          May 26, 2022
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                          I ordered food from Zomato last night and I had a very bad experience from delivery boy which happened in front of my ten year old daughter.
                          I have enabled my location and entered address with landmark details and the boy to the front of my house and refused to come inside.when i enquired the reason he said he couldn't find my house.I came out to collect the order and he started arguing and abusing me and used bad language. Staff was very arrogant and shouted at me on the street.
                          It seems Zomato has taken it lightly and not acted on it.Incase if I dint get proper solution i will lodge a police complaint
                          Zomato customer support has been notified about the posted complaint.
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                            K
                            KJSS Family
                            May 25, 2022
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                            Address: T.Kathiravan 13/19/C2 Aadhi Thiravidar Paathai Kaliamman kovil street Subbu colony Jakkampatti Andipatty, Theni

                            Hello
                            Having received the original address we sent and received Rs.538.50 / - through G-pay also seems to be cheating without delivery. So I ask you to return my money ...
                            Thanks...
                            T.Kathiravan.
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Sathish Cruze
                              from Chennai, Tamil Nadu
                              May 25, 2022
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                              Hi Zomato I'm a Zomato delivery partner my Zomato ID was terminated sry if i did an mistake please active my Zomato ID.. my Zomato ID is FE1050806. Please Zomato I'm requesting you to activate my Zomato ID it's my humble request to you to active my Zomato ID ... Thank you Zomato
                              Zomato customer support has been notified about the posted complaint.
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                                R
                                Rohit reddie
                                from Hyderabad, Telangana
                                May 25, 2022
                                Resolved
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                                Resolved

                                Address: Hyderabad

                                Sir/mam
                                My Zomato I'd profile verification is on pending.
                                Waiting time (2-3hrs) complete but still process on pending.
                                My I'd - FE1917844
                                PLEASE ZOMATO TEAM ACTIVATE ID
                                May 27, 2022
                                Complaint marked as Resolved 
                                Sir/mam My Zomato I'd profile verification is on pending. Waiting time (2-3hrs) complete but still process on pending. My I'd - FE1917844 PLEASE ZOMATO TEAM ACTIVATE ID
                                Zomato customer support has been notified about the posted complaint.
                                View replies
                                Please sir Activate my I'd...
                                FE1946582
                                Reply
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                                  V
                                  verma7816
                                  May 25, 2022
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                                  Dear sir

                                  My name is Dhiraj Kumar. my I'd is blocked kindly it's active sir.i am working in Zomato family
                                  I'd FE423678

                                  So please activate it's my humble request
                                  Zomato customer support has been notified about the posted complaint.
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                                    P
                                    Pujan Raj Karnikar
                                    May 24, 2022
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                                    Address: 68 Bipin Ganguly Road Basak Bagan Paikpara

                                    My mobile number [protected]
                                    My id FE1902084
                                    I'd verification pending in 5 days solve my issue
                                    Complete my verification
                                    Zomato customer support has been notified about the posted complaint.
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                                      S
                                      Sathish Cruze
                                      from Chennai, Tamil Nadu
                                      May 24, 2022
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                                      Address: Chennai

                                      My Zomato ID was terminated so please active my Zomato ID FE1050806
                                      Zomato customer support has been notified about the posted complaint.
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                                        S
                                        Sc2
                                        from Kolkata, West Bengal
                                        May 24, 2022
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                                        Address: Delhi
                                        Website: Zomatocare

                                        Fe1244273
                                        Zomato customer support has been notified about the posted complaint.
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