Zomato Complaints & Reviews

Dear sir, I would like to highlight that I placed an Order On ZOMATO vide Order Number[protected], Total Amount ₹712.70, Items : 1 x Pizza Fest Starting @ 599 (Save Upto 49%), Ordered on May 03, 2022 at 08:23 PM. The Order delivery period time was committed to be 48 min and the delivery partner of ZOMATO reached near my location but at wrong gate, and called up me. On the Third attempt, i had received his call and spoke to him for 3 min 50 seconds and made him understand that correct gate to reach my door step is just 100mtr away. however, he adamantly, refused to oblige and even on being requested to hand over the order item on gate, refused to do so and self rejected the order citing that the customer did not respond to his phone call and thus as per extent policy of ZOMATO took away full Rs 712 to his credit as compensation. This being prepaid order, the not only hard earned money had been pocketed by the delivery partner of ZOMATO but ethical wait of the satisfactory delivery for last 1 hour and so had been ended up to no avail. Here, it is to be noted that Zomato is committed to ensure delivery to door step address provided. Therefore, having reached near by the location provided does not mean to a delivery partner that he would trespass by jumping over the wall if felt convenient to delivery the order through shortest route. He is very much obliged to enter through allowable gate of a gated community and despite having been instructed so over conversation for 3 min 50 sec, it appears that he has deliberate intention to take away the order value by unfair means of self rejecting the order and submitting to ZOMATO that the customer has been unresponsive to phone. ZOmATo must refund the money to me and take necessary action on such fraudster delivery partners.

There is no cash on delivery option available on my phone for any order. It always shows cod is not available at this order but if i order the se thing from other phone it will show the cod option. I want to use my cod option kindly give me my cod option back. At first i was able to use cod but for 1 year my cod option is not working. You really need to fix that.

Sir. Madam my. Zomato id FE1867072 my name rohit kumar id is disabled profile verifictoin is pending from last 12day plzz help me plz update my account i want work to zomat

me 500reyp pay bhi kiya h help me

Dear Sir/mam my zomato id FE1867072
my name rohit kumar Profile verification pending since 3 days my please activate my Id I have work to do, so please activate my I'd as soon as possible THANK YOU

plzz help me

I ordered a pizza from zomato to my address zomato delivery boy cancelled my order and zomato debit my paid money as a cancellation charge Even though I didn't cancel the order zomato says that your mobile number is not reachable or address not reachable

I have paid 325.50 rupees for meal and amount was deducted from my bank account however the transaction is showing incomplete in Zomato..please refund the amount

Sir mera name ravinder h.sir mari id no FE1844354 ko bane aaj 11 days complete ho gaye h or sir id abhi tak verification ke liye pending padi h.abhi tak activate nahi huai h.kripya id ko jaldi se jaldi verified kare or id ko activate kare yadi koi problem h to share kare
thanks and best regards
RAVINDER
ID NO- FE1844354

My Zomato coupon section is disabled and showing "coupon code are not applicable on current order". For every order.my number is [protected].

Sif id ko kis karan se active nahi kiya ja rhal
h. aaj 10 day ho gaye h. kon se document
me kami he clear kyu nahi karte. mera
ioining bonus kon dega. 1-1 din kam ho rha
h. koi problem h to clear karo.ager active
nahi karni h to mare 500 rupes return kar
do.mujhe clear jawab do
ID NO IS - FE1844354

Sif id ko kis karan se active nahi kiya ja rhal
h. aaj 10 day ho gaye h. kon se document
me kami he clear kyu nahi karte. mera
ioining bonus kon dega. 1-1 din kam ho rha
h. koi problem h to clear karo.ager active
nahi karni h to mare 500 rupes return kar
do.mujhe clear jawab do

My ID Terminated without any wrong done by me and Zomato not responding yet. ID No. FE1751456

Zomato is charging non justified taxes in name of delivery and packaging this is sheer theft
Example
Odered one lassi that is for 95 rs zomato is charging me 95 rs in tax for delivering that same order from same haldiram ambience mall gurgaon i odered via swiggy i got discount plus there is no packing charges adhere by the restaurant why should i paid 200 for two dishes in swiggy whereas i was paying 191 rs with taxes in zomato
This is unfair practice

Hey i have some coupons but when i try to apply them then its says restricted to only some resturants now those resturants have not been mentioned anywhere . I f i dont know which resturants are eligible then those coupons are worthless to me .

Zomato media ltd deducted money from my paytm without my consent which is as good as theft.

My I'd FE1737008,
I was completed my delivery and my gig tine also completed at 12:00am, after i seen my account was terminated because of identity Freud, I have given my photo, adhaar card photo, pan card, Bank account in all above mentioned it was me, but Zomato said identify Freud,
I have worked for 12 hours today, and i booked gigs for next 3 days, per everyday 16hours, that's how much I loved to work with Zomato

Hi sir this is Anil(FE121907), My I'd has been disabled due to strike enabler, but I'm not involving in any strike or join and I'm not motivated for any people's for strike against Zomato, then how my I'd disabled I'm working past more than 4years in Zomato, I don't have any bad remarks on my I'd and any bad mark from any customer and Merchant So check my I'd once, So please unblock my I'd it's my humble request to you. Plzz plzz plzzz Thank you.

Yours truly Partner..

Sir mari id ko bane aaj 9 days pure ho gaye h.mari id abhi tak re verification pending padi h.pls sir mari id ko jald se jald verify kare.mujhe kam ki bahut need h.id ko jald se jald activate kare
ID NO IS FE1844354
thanks & best regards

My zomato id is FE1348027. I have completed my training video course but always it is showing complete video traing course. Please activate my zomato as soon as possible. Thank you zomato.

Hello sir/Madam
My Zomato id FE1238565 has been disabled process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible dear sir mam 🙏 please help me thank you.

Zomato rider partnerMo.[protected]
FE 1053334
Meri id terminated kiya hai Zomato ne please mera id chalu kro
Mera I'd jaldi chalu kro