Zomato Complaints & Reviews

Sir/mam,
My Zomato I'd profile verification is on pending.
Waiting time (3-6hrs) complete but still process on pending.
My I'd - FE1935334
PLEASE ZOMATO TEAM ACTIVATE ID

The order id :[protected] was not delivered and no one from the teaam connected or contacted for order delivery.Can you please help in refunding the amount or deliver the order

I ordered 1 onion rava dosa and 1 chola poori from A2B veg and I made a payment of Rs.217 through Internet Banking. But I did not receive any order confirmation message. I want the amount to be refunded to my account.

Sr mera Zomato id FE1936217 h isko jldi se jldi logi n kijiye mujhe Zomato me kam karna h plz srrr mera name Mohammad Meharban h

Sr,
Mera name Mohammad Meharban h
Present address gurgaon new palam vihar h
Mera FE 1936217 h aap sr mera I'd jld hi activate kr dijiye

My newly made zamato ID is deactivated . Kindly solve the issue.
[protected]

Hello sir/ madam
My name is P Gangadhar
Please complete the verification and activate ID
Please 🙏🙏🙏🙏 sir after 4 months not call to me anybody customer care

Hello sir/madam
My name is P Gangadhar
Complete the verification and activate ID
Please 🙏🥺🙏🥺🙏 sir
Activate my id
FE1692641
Complete moreover 30 days Zomato customer care not calling to me
Solid my problem please sir

My zomatto ID didn't activated
I spent 1280 rupees for this
In the app it shows 3-6 hours to activate but still it is not activated
My zomatto ID FE1919686

Hello. I ordered 1 Falafel Shots and 1 Potato Chill Shots from Ovenstory Pizza, Shalimar Bagh, Delhi on 2nd June 2022. This has been one of my worst experience from Zomato. My order number is ([protected]). The agent delivering was rude and came late. The food was pathetic. The shots were oily and stale and definitely old. The dips which came were sour and tasted like a monstrosity on tongue. When I raised my issue with the staff they were not helpful either. One agent, (Ishita) closed the chat on me and gave nothing but computer generated replies and no resolution other than the standard write a review on the restaurant page. When I tried it happened again. Late computer generated replies which do not resolve anything. I have been a loyal, regular and a high rated customer of Zomato for years now. I have been very disappointed with this kind of service and response and I only write for The Right to be Heard and The Right to Redressal. This experience really makes you question the role of Zomato. If this issue is not heard I assure you that Zomato would have lost a true customer today.

It was Zomato's within time or free order. Hence the restaurant is taking time to give the order. Instead of giving the order for free Zomato cancelled the order. I told them I will wait more time. This is ridiculous. I need proper solution for this

 I had gone to Delhi on 18 May 2022 and went for dinner at a restaurant in Connaught Place. I wanted to pay the bill of Rs 9972.85 though Zomato Gold as there was a discount. I tried to pay the bill online at Zomato via IndusInd bank credit card and entered the OTP. However after a long wait the link just expired. I tried again and the same thing happened. Then I used my UPI ID and paid the bill.

Next day I received messages that both the transactions on my IndusInd card account went through. I have already raised this with Zomato - see screenshot. The UPI payment that I have made was via reference number

UPI/[protected]/Zomato Online O/zomatoonlineord/ICICI Bank/ICI63cacf94e85241b29119adbdc8d5da64/

I request you to kindly reverse both these debits from my account.

Hello Sir/mam
my Id is disabled profile verification is pending from last 6 days
Pls update my account
I want work to zomato 🙏🙏🙏
Please solve my problem very soon, 🙏🙏

Bhai meri id blocked hui hai or usme account Terminated bata rha hai or jab mene help pe gaya tu udar identity fraud bata rha hai tu plz... Request kar rha hu ki meri id reactivate kar doo plz... Help kar doo mene sab apna sab original documents lagay tha tu phir bhi aisa bol rha hai tu plz... Meri Zomato account reactivate karna hai tu help karu

Sir meri id profile verification pending may padi hai please help me id activate kar do please

Sir meri id profile verification pending may padi hai please help me

I am Milan Routh, gurgaon, haryana, sector 49. My id is FE1738704, after I, ll, complited my 50 order my id is terminated resones for pan card. I request please re-activate my id, i, m a covide servier last 3 month i, ll try to activemy id, kindly plesee do it,...

Hello dear team please reactivate my account iam since 4 years in Zomato.iam realise my mistakes.my dream work with Zomato in my life time.
FE191238
Shaik Subhani
VIJAYAWADA, ANDHRA PRADESH

I ordered food from Ovenstory Pizza online through Zomato at 8:36 pm using card on 30th May. We waited for an hour and then saw that the app said that the order has been delayed and would take 22 minutes as it was still being prepared. Half an hour later called the restaurant to check on the status, the guy said it’d take 20 minutes, another half an hour later I called again and got told that my order has been canceled as the delivery guy wasn’t available. The app is frozen and still showing that it will take 22 minutes. Don’t know how I’ll be getting my money back. Tried to call the zomato landline and it doesn’t even work. What even is the point of it? To sum it up I waited over two hours for my food just to get told that my order has been canceled. Please improve upon your service.

I am Prakash S from Mandya, Karnataka. My id is FE412664 I am worked 1 year in zomato, my id is terminated because delay in delivering order. I request please re-activate my id because of heavy rain I delayed order and I am informed to customer about this. Next time I never delay please activate my id.