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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 76

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K
Karthisai
from Coimbatore, Tamil Nadu
Apr 28, 2022
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Address: Bombay Nagar, Narashimhanayken palayam, coimbatore, Tamil Nadu 641031

Dear Sir/Madam,

Order ID : [protected] this was cancelled automatically. I followed map location and i reached pick up loction ( 6klm Drived) i was searching resturant at 11.30 PM during raining season but i could not find resturant, i called resturant team they said address was wrong which was mentioned in map and they asked me to come another 4klm i hanged up the call then i called to support team i informed about wrong location they said they will speak with resturant team in between the order was cancelled automatically, i asked support team why this order was cancelled by me they said we cant do anything right now and ask me to raise ticket. I raise the ticket against it but not helpful, also i met my areal TL there also no proper response it has been 1 month since my ID get blocked, so I request here to re - activate my ID. Kindly do the needful help.

Thank you

Regards
Karthick
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    A
    Ankit_kumar7
    from Jalandhar, Punjab
    Apr 28, 2022
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    Address: Zomato Gurgaon

    My Zomato account has not activated yet..it has been 15 days I paid my online fee 600 rupees...my account id is FE1832274.. please activate it as soon as possible thanks
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      A
      Aaravpanchal
      from Delhi, Delhi
      Apr 28, 2022
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      SHi, sir /Mam

      My Name Is Akshay Zomato I'd FE1857420 My I'd is disabled Please change enable

      I want work in zomato๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™
      +1 photos
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        D
        Dees Alley
        Apr 28, 2022
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        Website: www.zomato.com

        Dear Zomato.

        I am amazed with your horrible customer service and attitude.

        I had raised my complaint 3-4 times and not even once it was addressed.

        I am once more reminding you to make the refund for the ORDER ID: [protected].
        Payment reference S80637465
        It was not delivered and Zomato owes me refund.

        If my refund is not done by today E.O.D . I will then reeach to the respected consumer forum.

        Thanks for wasting my time and effort.

        Deepika Srivastava
        [protected]
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          H
          Hhh8786
          from Pune, Maharashtra
          Apr 27, 2022
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          Address: Zomato
          Website: Zomato.com

          Zomato charged me money from my bank acount but could not deliver the services however they are denying to refund my money back in my account.

          They are providing promo code to me which I do not want and denying to give my money back. The promo code does not combine with other coupons and is valid only for 30 days.

          This is my hard earned money which is being forced by zomato to be used oy through that promo code.

          The customer care informed me that refund wud be sent to u as promo code and u can use it any time any how..

          but in reality I found out that it cannot be used any time as it is valid for 30 days only.. and also it cannot be used with other ongoing discounts.

          This is not a matter of 110โ‚น but how much harrasment and scam Zomato does to soo many customers but I do not accept this

          Order number [protected]
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            A
            Aaravpanchal
            from Delhi, Delhi
            Apr 27, 2022
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            Hi, sir /Mam

            My Name Is Akshay Zomato I'dFE1857420 My I'd is disabled Please change enable

            I want work in zomato๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™
            +1 photos
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              S
              Santhosh 015
              Apr 27, 2022
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              Website: www.zomato.com

              I placed order in arabi zaiqa full chicken mandi 2 pieces but I recieved single only. Quantity recieved is only one single with no chicken piece.I want my money back and this is worst service ever and I want to talk with customer support regarding this right now but no one is available to do so. Look at these pictures this is not even one single and packing is not good how should I belive this from Arabi zaiqa not recieved bill also from the delivery restaurant and poor packing which I got in normal cover. My order.This is my order I'd [protected] please solve my issue.
              +2 photos
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              Apr 27, 2022
              Updated by Santhosh 015
              I placed order in arabi zaiqa full chicken mandi 2 pieces but I recieved single only. Quantity recieved is only one single with no chicken piece.I want my money back and this is worst service ever and I want to talk with customer support regarding this right now but no one is available to do so. Look at these pictures this is not even one single and packing is not good how should I belive this from Arabi zaiqa not recieved bill also from the delivery restaurant and poor packing which I got in normal cover. My order.This is my order I'd [protected] please solve my issue.
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                R
                Ravirj4873
                from Pune, Maharashtra
                Apr 26, 2022
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                Address: Parkland 4 Balewadi gaon pune 411045, Balewadi gaon, Balewadi

                Hi team,
                This is Suresh jivane. I am working with your Company last 4year. But last 7 month my ID was terminated. And I got message from your side for terminated my account. Kindly request you to please activate my ID as soon as possible.

                Name: suresh jivane
                ID: FE693679
                LOCATION: Baner
                City: Pune
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                  V
                  Veerpal Junghara
                  Apr 26, 2022
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                  Address: ronija.palwal.haryana.121102

                  Sir mari id verification ke liye 6 days se pending h.mujhe btaya jaye ki kis karan se pending h.jisse me apki madat kar saku.ya mari id ko active kiya jaye.aap bar bar 7 working days waite ka bol rahe ho.aaj 6 days complete ho gaye h.id ko bane.me jada din wate nahi kar sakta.pls urgently solution my id problem.,
                  id no FE1844354
                  gmail. veeru.[protected]@gmail.com
                  +2 photos
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                    V
                    Veerpal Junghara
                    Apr 26, 2022
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                    Sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare ya mare 500 rupiye refund kare.me isse jada wate nahi kar sakta.pls solved my problem
                    Zomato customer support has been notified about the posted complaint.
                    Apr 26, 2022
                    Updated by Veerpal Junghara
                    id no is FE1844354.
                    NAME RAVINDER
                    PHONE NO. [protected]
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                      R
                      Roopa Mukherjee
                      Apr 26, 2022
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                      Today I had ordered paneer Manchurian along with veg fried rice and soup from "Chungh Wah" restaurant via Zomato. Veg fried rice and soup was good but paneer Manchurian was smelling like pork and tasted bitter. It was completely stale.
                      Contacted customer care but they haven't gave any resolution.
                      Order no. [protected].
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                        R
                        Rahul90111
                        Apr 25, 2022
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                        Sir My I'd verification is pending waiting time (4-6hours) but till 15 hours complete but still process is on pending
                        My I'd - FE1852719
                        +1 photos
                        Zomato customer support has been notified about the posted complaint.
                        Apr 25, 2022
                        Updated by Rahul90111
                        My verification is still pending

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                          K
                          Kollipara krishna priya
                          Apr 25, 2022
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                          Sir my account is coming to pending and shows failed iam also uploading correct documents please activate my id
                          MY ID FE1850482 please
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                            K
                            Kollipara krishna priya
                            Apr 24, 2022
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                            Sir my account is coming to pending and shows failed iam also uploading correct documents please activate my id
                            MY ID FE1850482 please please ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ
                            +1 photos
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                              A
                              Ashwinmurali2425
                              Apr 24, 2022
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                              Hello,
                              My profile verification is still showing pending please check it. My Zomato ID is FE1851689. Kindly please check this issue as soon as possible. Thankyou.
                              +1 photos
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                                U
                                user_7770
                                from Chennai, Tamil Nadu
                                Apr 24, 2022
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                                Hi team,
                                This is Arun.Forget to attach photo.Check it below...

                                Name: S.Arun
                                ID: FE1745819
                                LOCATION: Tambaram
                                City: Chennai

                                Regards,
                                S.Arun.
                                +1 photos
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                                  user_7770
                                  from Chennai, Tamil Nadu
                                  Apr 24, 2022
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                                  Hi team,
                                  This is Arun.I am new to this job.Unforunately my id is blocked due to cancalletions.My battery is low at 11.30p.m so only i cancelled the orders.
                                  But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                                  Name: S.Arun
                                  ID: FE1745819
                                  LOCATION: Tambaram
                                  City: Chennai

                                  Regards,
                                  S.Arun.
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                                    N
                                    niravpatel111288
                                    from Anand, Gujarat
                                    Apr 23, 2022
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                                    Address: Anand

                                    I had met with an accident while delivering in December 2021 which was being informed to Zomato and team leader Mr. Shahrukh. Since then, I was not able to join work as I had severe jaw injury, now since I am back to work after 3 months, my id is disabled and I am not able to book gigs and the app says there is no vacancy now. It is really annoying that even after being an employee I have to wait for a vacancy. I had filled up a google form for the same sent to me via whatsapp by my team leader but still my id has not been activated. My ID is FE919109 and my login number is [protected].
                                    Even after working for a company so long and in unfavorable weather conditions I am denied access to work just because I was injured working for Zomato giving a silly reason that there is no vacancy and my id is disabled because I wasnโ€™t active for more than 30 days.
                                    I request you to take action as there has been no help from the help center too.
                                    Also there is no way to get in touch with higher authorities which is why I am trying to write here with a hope to get back to work.

                                    Thank you.
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                                      niravpatel111288
                                      from Anand, Gujarat
                                      Apr 23, 2022
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                                      Address: Anand

                                      I had met with an accident while delivering in December which was being informed to Zomato and team leader Mr. Shahrukh. Since then, I was not able to join work as I had severe jaw injury, now since I am back to work after 3 months, my id is disabled and I am not able to book gigs and go online and the app says there is no vacancy now. It is really annoying that even after being an employee I have to wait for a vacancy. I had filled up a google form for the same sent to me via whatsapp by my team leader but still my id has not been activated. My ID is FE919109 and my login number is [protected].
                                      Even after working for a company so long and in unfavorable weather conditions I am denied access to work just because I was injured working for Zomato giving a silly reason that there is no vacancy and my id is disabled because I wasnโ€™t active for more than 30 days.
                                      I request you to take action as there has been no help from the help center too.
                                      Also there is no way to get in touch with higher authorities which is why I am trying to write here with a hope to get back to work.

                                      Thank you.
                                      +2 photos
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                                        V
                                        Veerpal Junghara
                                        Apr 22, 2022
                                        Resolved
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                                        Resolved

                                        Address: near goverment school.ronija.palwal.haryana

                                        Sir my id no is FE1844354.sir mari id suspended kar di gayi h.due to BGV verification.kirpys mujhe is id ko active karne ka solution btaye.ys activate kare.pls halp me
                                        +1 photos
                                        Apr 29, 2022
                                        Complaint marked as Resolved 
                                        sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare .me isse jada wate nahi kar sakta.pls solved my problem
                                        Zomato customer support has been notified about the posted complaint.
                                        Apr 23, 2022
                                        Updated by Veerpal Junghara
                                        sir mari id abhi active nahi hui h

                                        Apr 23, 2022
                                        Updated by Veerpal Junghara
                                        sir my problem is no solved.pls sir mari id ko active kar dijiye.id no is FE1844354

                                        Apr 26, 2022
                                        Updated by Veerpal Junghara
                                        sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare ya mare 500 rupiye refund kare.me isse jada wate nahi kar sakta.pls solved my problem

                                        Apr 29, 2022
                                        Updated by Veerpal Junghara
                                        abhi bhi id activated nahi hui h.aaj pure 9 days ho gaye h.pls id ko active kar do
                                        FE1844354
                                        Sar mar ld shuar
                                        Karu
                                        ld shuru nahin hua hai

                                        Zomato id suspended due to bgv - Comment #3988872 - Image #0
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