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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 76

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A
Aarish Choudhary
May 16, 2022
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Website: Www.zomato.com

Sir/mam
My Zomato I'd profile verification is on pending.
Waiting time (2-3hrs) but till 3 days complete but still process on pending.
My I'd-FE1893719
PLEASE ZOMATO TEAM ACTIVATE ID
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    C
    Chiku1234
    May 16, 2022
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    Address: Guwahati

    Sir zomato has terminated my id due to poor performance please help me to reopen
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      tanishatray4
      May 15, 2022
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      I got stale food from a place I ordered and spent some good amount of money on. The customer support was firstly unresponsive and irresponsible while I am down with a food poisoning.
      Zomato customer support has been notified about the posted complaint.
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        R
        Ratan Basumatary
        May 15, 2022
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        Hello Sir/Mam
        I am Ratan Basumatary
        Zomato I'd FE1884068
        My profile varification is pending
        Please slove this problem 🥲🙏🙏🙏
        I want work to Zomato Sir and Mam 🙏🙏 please 🥺.
        Zomato customer support has been notified about the posted complaint.
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          A
          Avinash sajjan
          from Nizamabad, Andhra Pradesh
          May 14, 2022
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          About Zomato Sir i have ordered a food from paradise in Nizamabad it showed me 40mins of delivery, I haven’t received the order in the specified time then i took a call with the delivery partner, he told that restaurant is closed in this case i was least considered about delivery partner, atleat zomato should have called me and told me that restaurant is closed (the time when i took a call with zomato is 11:15 pm)but that is not happened this happened only when i called them and asking where is my order means they are least considered about the customer.After that i have been in chat or call with them for another one and half hour but I didn’t get any proper response like arranging another food simply they are considering about the refund, here is my question a guy who is earning 25k per month and once ordering a food of value 670 there is no immediate refund and there is no immediate replacement where i cannot offered another order with my own money should starve all the night.Please consider this as a comman man request who can do nothing and take an action against this scammers zomato and the restaurant people who are advertising but keeping people starving
          Zomato customer support has been notified about the posted complaint.
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            S
            Swapna Jana
            May 13, 2022
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            I am not able to apply any promo codes on my account.
            Please resolve the problem at the earliest
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              V
              Vijaykd
              May 12, 2022
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              I had no bank account so i had put my friends bank account and profile pic but it showed me error but then I made my new bank account and then replaced to my passbook bank document and my pic but still the account is not activated please sir / madam help me I want to work with Zomato 🥺😭😭
              Zomato customer support has been notified about the posted complaint.
              I had no bank account so i had put my friends bank account and profile pic but it showed me error but then I made my new bank account and then replaced to my passbook bank document and my pic but still the account is not activated please sir / madam help me I want to work with Zomato 🥺😭😭
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                Vijaykd
                May 12, 2022
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                I had no bank account and put my friends bank account but it showed error so no I made my new bank account then replaced my passbook bank document and my profile pic but still it is not getting activated pleaseee sir / madam help me I need to start my work in Zomato 😭🥺
                Zomato customer support has been notified about the posted complaint.
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                  Dear sir/ma'am
                  I'm Ajit Kumar swain
                  My Zomato I'd FE1466402
                  I want to change my bike I'd to cycle I'd..
                  Plz help me...
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                  S
                  May 12, 2022
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                  Dear sir/mam
                  Kindly activate my Zomato I'd
                  My Zomato I'd is FE1884240
                  Zomato customer support has been notified about the posted complaint.
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                    G
                    Grace Genesis Emanuella
                    May 12, 2022
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                    This is one of the most pathetic CUSTOMER service I've ever come accross. There's no phone no. Available.the ivr tells me to send an email which is forever unresponsive nd unresolved. ORDERED a sub, nd it missed on everything tht ws promised in the menu. A brand who's shameless to not to evn care if I post the complaint on Twitter and tag the ceo of this ### company. They take money frm CUSTOMERs nd send them a different packet. Jst so tht nobody cross questions them, they find it appropriate to jst ignore all sch emails. Can we maybe sign a petition to get Zomato closed ? There r lot of CUSTOMERs who r facing sch an issue, frget the CUSTOMERs, they don't evn care about their own delivery partners.
                    Zomato customer support has been notified about the posted complaint.
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                      S
                      Shahrukh Motovlogs
                      May 12, 2022
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                      Hello Zomato,
                      My name is khan Shahrukh and I'm from mumbai.

                      My zomato I'd is FE1739488 (Andheri west) and my register mobile number is [protected], my I'd has been suspended because of BGV failed. Please please please activate my I'd FE1739488 its a humble request to you.

                      Thank you.
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sagarff49
                        May 11, 2022
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                        Order id no is [protected], I ordered a havmore cake there is no mrp and no expire date i attached images and the price is item is 550 rs but the Zomato price 826 i attached screenshot of mrp on another Zomato shop and same item but price is low these is fixed mrp product, i attached screenshot of item also, and cake is no expire date and i paid 276 rs extra, please give me refund of my item otherwise i complaint another website and, I call shop and they told me 500 rs of a item price and i paid 826, i call restaurant also, the cut my call also, this is a company pre packed item and price is fixed at 550 rs, and shopkeeper told me i give you at 500 rs, i paid 826 and without taxes of item price is 750, 250 rs extra charge and no expire date and no price in a item and please give me full refund.

                        This is mrp product but i paid extra than mrp mrp include all taxes and this price is fixed by company not by the restaurant the restaurant not made this product so please solve this issue
                        May 11, 2022
                        Complaint marked as Resolved 
                        Zomato customer support has been notified about the posted complaint.
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                          R
                          Ramesh Mondal
                          May 11, 2022
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                          Hi team,
                          This is Ramesh Mondal. I am working with your Company last 1year. But last 1 month my ID was terminated. Please reactivate my account. Kindly request you to please activate my ID as soon as possible.

                          Ramesh Mondal
                          ID-FE1344624
                          Location-Rajarhat (kolkata)
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            Afan00009
                            May 10, 2022
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                            I received very bad smell rotten food it can't be consumed by a human even my pets aren't able to eat these biryani it's totally bad its rotten biryani from zomato.
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              SumithGupta
                              May 9, 2022
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                              Dear zomato,
                              I have applied on Saturday at 7 pm and till now my id is not verified and it is showing it will verify in 6 hrs but since two days completed there is no verification kindly please verify and activate my I'd
                              My ID is FE1877821
                              Zomato customer support has been notified about the posted complaint.
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                                S
                                Sharon Abraham 7
                                from Kochi, Kerala
                                May 9, 2022
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                                Address: Tholattu house mundamveli p.o kochi

                                Kindly reactivate my zomato account
                                Zomato customer support has been notified about the posted complaint.
                                Abraham sharon
                                My zomato id : FE1857625
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                                  M
                                  Mr Sarath
                                  May 9, 2022
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                                  Sir/madam, my id profile verification is also pending more than 2 days i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1877106 ) please help me

                                  Thank you
                                  Zomato customer support has been notified about the posted complaint.
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                                    H
                                    Heena Rani
                                    May 7, 2022
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                                    Hii zomato I ordered food from singh da punjabi dhaba at 11:11pm, the delivery boy didn't came to deliver the food, and also in app I am not getting the option for support, the delivery boy must have ate the food and also didn't answer any of our calls.delivery boy name-bikash, phone number-[protected], I need action against the delivery boy and my zomato account email id is [protected]@gmail.com, after 2hrs delivery guy marked food as delivered even without delivering the food, zomato refunded my amount, but I need the delivery guy to be punished so that he don't harass people at so late in the night.please remove the fraud delivery guy
                                    Zomato customer support has been notified about the posted complaint.
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                                      8
                                      8624900445
                                      from Pune, Maharashtra
                                      May 7, 2022
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                                      Address: Pune

                                      Please change my rate card less oder earning
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