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Updated: Jun 1, 2026
Complaints 7935
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 78

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S
sumantra bose
May 2, 2022
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Address: zomato

I have paid 325.50 rupees for meal and amount was deducted from my bank account however the transaction is showing incomplete in Zomato..please refund the amount
Zomato customer support has been notified about the posted complaint.
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    V
    Veerpal Junghara
    May 1, 2022
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    Address: village ronija.distt palwal.haryana 121102

    Sir mera name ravinder h.sir mari id no FE1844354 ko bane aaj 11 days complete ho gaye h or sir id abhi tak verification ke liye pending padi h.abhi tak activate nahi huai h.kripya id ko jaldi se jaldi verified kare or id ko activate kare yadi koi problem h to share kare
    thanks and best regards
    RAVINDER
    ID NO- FE1844354
    Zomato customer support has been notified about the posted complaint.
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    sir pls confirm kare ki ye 7 working days kab yani kitne din me complete ho jaynge
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      M
      Mr.balu
      May 1, 2022
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      My Zomato coupon section is disabled and showing "coupon code are not applicable on current order". For every order.my number is [protected].
      Zomato customer support has been notified about the posted complaint.
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        V
        Veerpal Junghara
        Apr 30, 2022
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        Sif id ko kis karan se active nahi kiya ja rhal
        h. aaj 10 day ho gaye h. kon se document
        me kami he clear kyu nahi karte. mera
        ioining bonus kon dega. 1-1 din kam ho rha
        h. koi problem h to clear karo.ager active
        nahi karni h to mare 500 rupes return kar
        do.mujhe clear jawab do
        ID NO IS - FE1844354
        Zomato customer support has been notified about the posted complaint.
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          V
          Veerpal Junghara
          Apr 30, 2022
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          Sif id ko kis karan se active nahi kiya ja rhal
          h. aaj 10 day ho gaye h. kon se document
          me kami he clear kyu nahi karte. mera
          ioining bonus kon dega. 1-1 din kam ho rha
          h. koi problem h to clear karo.ager active
          nahi karni h to mare 500 rupes return kar
          do.mujhe clear jawab do
          Zomato customer support has been notified about the posted complaint.
          Apr 30, 2022
          Updated by Veerpal Junghara           sir par day ye bol date ho. 7 working days ka waite karo kab honge 7 days.clear kyu nahi bolte
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            E
            empty heart
            from Srivilliputhur, Tamil Nadu
            Apr 30, 2022
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            My ID Terminated without any wrong done by me and Zomato not responding yet. ID No. FE1751456
            Zomato customer support has been notified about the posted complaint.
            May 13, 2022
            Updated by empty heart             Zomato have not responding yet
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              N
              Nandini dev
              from Gurugram, Haryana
              Apr 30, 2022
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              Zomato is charging non justified taxes in name of delivery and packaging this is sheer theft
              Example
              Odered one lassi that is for 95 rs zomato is charging me 95 rs in tax for delivering that same order from same haldiram ambience mall gurgaon i odered via swiggy i got discount plus there is no packing charges adhere by the restaurant why should i paid 200 for two dishes in swiggy whereas i was paying 191 rs with taxes in zomato
              This is unfair practice
              Zomato customer support has been notified about the posted complaint.
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                S
                Samarth Thukral
                Apr 30, 2022
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                Hey i have some coupons but when i try to apply them then its says restricted to only some resturants now those resturants have not been mentioned anywhere . I f i dont know which resturants are eligible then those coupons are worthless to me .
                Zomato customer support has been notified about the posted complaint.
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                  B
                  BobbyJolly
                  Apr 30, 2022
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                  Address: FLAT NO C-301, LEOLAND HOUSING COMPLEX, TUNGA VILLAGE, POWAI , MUMBAI 40072
                  Website: ZOMATO

                  Zomato media ltd deducted money from my paytm without my consent which is as good as theft.
                  Zomato customer support has been notified about the posted complaint.
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                    S
                    Suresh.ravan
                    Apr 30, 2022
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                    Address: Banglore
                    Website: Zomato

                    My I'd FE1737008,
                    I was completed my delivery and my gig tine also completed at 12:00am, after i seen my account was terminated because of identity Freud, I have given my photo, adhaar card photo, pan card, Bank account in all above mentioned it was me, but Zomato said identify Freud,
                    I have worked for 12 hours today, and i booked gigs for next 3 days, per everyday 16hours, that's how much I loved to work with Zomato
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      Anil424
                      Apr 29, 2022
                      Aug 24, 2023
                      This thread was updated on Aug 24, 2023
                      Resolved
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                      Resolved

                      Hi sir this is Anil(FE121907), My I'd has been disabled due to strike enabler, but I'm not involving in any strike or join and I'm not motivated for any people's for strike against Zomato, then how my I'd disabled I'm working past more than 4years in Zomato, I don't have any bad remarks on my I'd and any bad mark from any customer and Merchant So check my I'd once, So please unblock my I'd it's my humble request to you. Plzz plzz plzzz Thank you.

                      Yours truly Partner..
                      Apr 29, 2022
                      Complaint marked as Resolved 
                      I'm mentioned my account FE ID so they will find out my contact number easily in theire database.
                      Zomato customer support has been notified about the posted complaint.
                      Apr 29, 2022
                      Updated by Anil424                       My querry not resolved, but complaint mark as resolved.
                      Apr 29, 2022
                      Updated by Anil424                       They didn't resolve any of complaints.
                      View replies
                      Hi sir this is Suman(FE1842044) My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please please please Thank you.

                      Yours truly partner...
                      Reply
                      My querry not resolved...
                      Reply
                      Hello sir my name Navneet chanan FE2176501 My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please please please Thank you.

                      Yours truly partner...
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                        V
                        Veerpal Junghara
                        Apr 29, 2022
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                        Sir mari id ko bane aaj 9 days pure ho gaye h.mari id abhi tak re verification pending padi h.pls sir mari id ko jald se jald verify kare.mujhe kam ki bahut need h.id ko jald se jald activate kare
                        ID NO IS FE1844354
                        thanks & best regards
                        Zomato customer support has been notified about the posted complaint.
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                          O
                          Omkar Chintu
                          Apr 29, 2022
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                          My zomato id is FE1348027. I have completed my training video course but always it is showing complete video traing course. Please activate my zomato as soon as possible. Thank you zomato.
                          Zomato customer support has been notified about the posted complaint.
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                            R
                            Raushan03120465
                            Apr 29, 2022
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                            Address: Vipul square

                            Hello sir/Madam
                            My Zomato id FE1238565 has been disabled process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible dear sir mam 🙏 please help me thank you.
                            Zomato customer support has been notified about the posted complaint.
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                              D
                              Datta Survase
                              Apr 29, 2022
                              Resolved
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                              Resolved

                              Address: Bavdhan pune maharashtra 411021
                              Website: Zomato helpline

                              Zomato rider partnerMo.[protected]
                              FE 1053334
                              Meri id terminated kiya hai Zomato ne please mera id chalu kro
                              Mera I'd jaldi chalu kro
                              May 4, 2022
                              Complaint marked as Resolved 
                              I'd chalu nhi huva Mera problem Sol nhi huva
                              Zomato customer support has been notified about the posted complaint.
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                              Dear sir, I am working with Zomato from past 2 years, But last 2 month my ID was terminated due Frequent Cancellations.Please activate my ID sir. FE1096628
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                              Are bhai Mera bhi block Kiya hai inhone paise lekar yar fraud karte hai job bolke Zomato ka naam kharab
                              Reply
                              Yar Mera mood kharab kar diya yar inhone garib ki baddua lage BC inko sala barbad ho Zomato mc
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                              Kindly reactivate my zomato account
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                              Hi team,
                              This is Pankaj maini. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                              Name: Pankaj maini
                              ID: FE1213268
                              LOCATION: hapur
                              City: hapur

                              Regards,
                              Pankaj maini
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                                K
                                Karthisai
                                from Coimbatore, Tamil Nadu
                                Apr 28, 2022
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                                Address: Bombay Nagar, Narashimhanayken palayam, coimbatore, Tamil Nadu 641031

                                Dear Sir/Madam,

                                Order ID : [protected] this was cancelled automatically. I followed map location and i reached pick up loction ( 6klm Drived) i was searching resturant at 11.30 PM during raining season but i could not find resturant, i called resturant team they said address was wrong which was mentioned in map and they asked me to come another 4klm i hanged up the call then i called to support team i informed about wrong location they said they will speak with resturant team in between the order was cancelled automatically, i asked support team why this order was cancelled by me they said we cant do anything right now and ask me to raise ticket. I raise the ticket against it but not helpful, also i met my areal TL there also no proper response it has been 1 month since my ID get blocked, so I request here to re - activate my ID. Kindly do the needful help.

                                Thank you

                                Regards
                                Karthick
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Ankit_kumar7
                                  from Jalandhar, Punjab
                                  Apr 28, 2022
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                                  Address: Zomato Gurgaon

                                  My Zomato account has not activated yet..it has been 15 days I paid my online fee 600 rupees...my account id is FE1832274.. please activate it as soon as possible thanks
                                  Zomato customer support has been notified about the posted complaint.
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                                    A
                                    Aaravpanchal
                                    from Delhi, Delhi
                                    Apr 28, 2022
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                                    SHi, sir /Mam

                                    My Name Is Akshay Zomato I'd FE1857420 My I'd is disabled Please change enable

                                    I want work in zomato🙏🙏🙏🙏🙏🙏🙏🙏
                                    Zomato customer support has been notified about the posted complaint.
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                                      D
                                      Dees Alley
                                      Apr 28, 2022
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                                      Website: www.zomato.com

                                      Dear Zomato.

                                      I am amazed with your horrible customer service and attitude.

                                      I had raised my complaint 3-4 times and not even once it was addressed.

                                      I am once more reminding you to make the refund for the ORDER ID: [protected].
                                      Payment reference S80637465
                                      It was not delivered and Zomato owes me refund.

                                      If my refund is not done by today E.O.D . I will then reeach to the respected consumer forum.

                                      Thanks for wasting my time and effort.

                                      Deepika Srivastava
                                      [protected]
                                      Zomato customer support has been notified about the posted complaint.
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                                        H
                                        Hhh8786
                                        from Pune, Maharashtra
                                        Apr 27, 2022
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                                        Address: Zomato
                                        Website: Zomato.com

                                        Zomato charged me money from my bank acount but could not deliver the services however they are denying to refund my money back in my account.

                                        They are providing promo code to me which I do not want and denying to give my money back. The promo code does not combine with other coupons and is valid only for 30 days.

                                        This is my hard earned money which is being forced by zomato to be used oy through that promo code.

                                        The customer care informed me that refund wud be sent to u as promo code and u can use it any time any how..

                                        but in reality I found out that it cannot be used any time as it is valid for 30 days only.. and also it cannot be used with other ongoing discounts.

                                        This is not a matter of 110₹ but how much harrasment and scam Zomato does to soo many customers but I do not accept this

                                        Order number [protected]
                                        Zomato customer support has been notified about the posted complaint.
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