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Updated: Nov 26, 2025
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 78

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P
Pras9039
from Nawada, Bihar
Apr 19, 2022
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I ordered food through zomato and eaten it.Ever since i am feeling dehydrated and sick.The doctor prescribed me to use some medications.

Plz help me out...
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    S
    Sai9449
    from Hyderabad, Andhra Pradesh
    Apr 19, 2022
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    I have ordered food but the delivery guy hasn't delivered the food to me instead in the app it shows it got delivered . Since I tried to contact Zomato support they are saying like delivery guy was in your location then where is order if he is in my location . I want an investigation on fraud things making by Zomato delivery they are not understanding anything . Start an investigation check the cc camera near the delivery location then u can get a clarity.

    Order no.[protected]
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      C
      Creative Witch
      Apr 19, 2022
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      I ordered some south indian food and it got accepted successfully. I don't know what happened afterwards, the food was supposed to be delivered in 30 mins, but took an hour. After that, the delivery boy took way too much time to reach my destiny. And finally, when I opened the box, it was something, not even something south indian and I was really disappointed
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        A
        Abhi12345ek
        from New Delhi, Delhi
        Apr 19, 2022
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        Address: B-46 FRONT CHIKKRA BUILDERS HASTAL ENCLAVE VIKAS NAGAR UTTAM NAGAR NEW DELHI
        Website: www.zomato.com

        Sir/madam please unblock my id madam zomato company ne meri id termanate kar di hai due to rich and drop reason i am very sorry 😔😔😔😔 please unblock my id
        +1 photos
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          S
          sushmita Jain
          Apr 18, 2022
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          I placed an order for food and cancelled it within a min
          They have charged a huge premium saying that preparation for food was on
          How can be preparation have started for food within a min for placing the order
          Other websites from a free cancellation within a few mins or placing the order

          I requested them that the order was place accidentally and also the cancellation happened accidentally and to refund money so that I can place a fresh order

          This way charge 20-30% of order value for no reason doesn’t make any sense
          I will never be ordering form here again
          +3 photos
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            S
            Sunkara prakash
            Apr 18, 2022
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            Address: Gajuwaka

            I have a zomato delivery partner app suddenly it is desable, actually from few days i can't logged in because is was going my village some personal issue so i cant logged at that time please reactive my account My FE ID is 796804
            My name is sunkara prakash
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              G
              Gourav764
              Apr 18, 2022
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              Hello sir mai Zomato mai delivery boy ka kaam karta hu meri id 1 month se I'd disable I'd kabhi unblock krte hai kabhi block krte hai bar bar yh kr rhe hai plz sir help kro tl koi help nahi kr rha muhje 1 month hogi hai plz sir help kro FE1576545 model town phagwara Punjab
              +1 photos
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              Hello sir good morning
              Sir maine last week Zomato me online apni I'd
              Banai thi lakin kuch issue ke karan Mera account suspended aur I'd inactive kar di hain sir help Mai bahut jyada pareshan ho raha hoon

              Zomato delivery partner id - Comment #4050210 - Image #0
              Zomato delivery partner id - Comment #4050210 - Image #1
              Zomato delivery partner id - Comment #4050210 - Image #2
              Zomato delivery partner id - Comment #4050210 - Image #3
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                N
                nadirhf
                Apr 18, 2022
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                I am uploading profile verification again and again but my profile verification not activate yet . Plz activate my Zomato id FE1837449.
                I am really want to work with Zomato
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                  M
                  Mr singh22
                  from Ludhiana, Punjab
                  Apr 17, 2022
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                  Address: Ludhiana

                  M joining in Zomato 2 days ago I pay our t shirt and bag fees but now Zomato says my I'd is blocked due to bgv failed pls reopen my account
                  +3 photos
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                    Z
                    Zomato user
                    from Mumbai, Maharashtra
                    Apr 17, 2022
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                    Hello Team,

                    I have given order of pastry cake from cakes wagon on Saturday 16th April'22.

                    Excitedly Received the order, later didn't meet the expectation.

                    I have received pineapple flavour instead of butterscotch. Do you think it's justifiable? Moreover received the other flavour uncooked one.

                    I tried to reach out to customer service on this issue but i wonder they could not provide the solution.
                    How come rating would help on this? Very bad experience this time.
                    Not at all acceptable because I have received wrong items.

                    Could you please look into this and initiate the refund of this order. Looking forward to hearing from you.

                    Thank you,
                    Namita
                    Zomato customer support has been notified about the posted complaint.
                    Apr 17, 2022
                    Updated by Zomato user                     Zomato team refused to refund the amount which is really unfair. Why restaurant didn't call me or cancelled the order if requested items was not available. They don't have right to force us to their choice. Zomato supports that. They should imposes fine but instead saying us to rate them. Does that helps?
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                      S
                      Sairaj Khedkar
                      from Pune, Maharashtra
                      Apr 16, 2022
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                      Address: Maharashtra Colony Gujar nagar THERGAON Pune

                      I am Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        Rithvik Rao
                        Apr 16, 2022
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                        My id FE1760953 is blocked due to continuous 2 customer cancellation as i was delayed a bit due to heavy rain were i wasn't even provided with rain coat and now as a loss of job i am suffering a lot i need to take care of my family too and the TL also is very irresponsible he doesn't even know anything and there is no way he can help me. Please help me asap it's very urgent.
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                          S
                          Sairaj Khedkar
                          from Pune, Maharashtra
                          Apr 16, 2022
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                          Address: Maharashtra Colony Gujar nagar THERGAON Pune
                          Website: Zomato

                          Hi my name is Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386
                          +1 photos
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                            A
                            Ambresh. H
                            from Bengaluru, Karnataka
                            Apr 15, 2022
                            Resolved
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                            Resolved

                            Address: Bengaluru

                            My id verification pending (3-6 Ho h rs) but till 6hours completed but still process is on pending.
                            My ID- FE1833247 please active id
                            Apr 15, 2022
                            Complaint marked as Resolved 
                            [email protected] my id active 9353043362 Ambresh
                            Zomato customer support has been notified about the posted complaint.
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                            Sir meri id terminated ho gyi ha usse active karwaani ha jiss wajah se ma order nhi kar paa Raha hu please sir id chalu karwa do

                            Please id active - Comment #3985434 - Image #0
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                            Sir/madam please unblock my id madam zomato company ne meri id termanate kar di hai due to rich and drop reason i am very sorry 😔😔😔😔 please unblock my id...
                            FE955563
                            [protected]
                            Onkar

                            Please id active - Comment #3988069 - Image #0
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                              J
                              Jagannadh Rao B N
                              from Bengaluru, Karnataka
                              Apr 15, 2022
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                              Hello,
                              I have ordered burger & French Fries from KFC yesterday ( 14/04/2022) the Total order amount was Rs. 504.01 and i have paid it.

                              The order was placed on 30 mins delivery or Free ( Screenshot attached ) there was a delay in delivering the order by Zomato and thus the order was to be delivered free of cost. But, later Zomato was offering Rs.250/- voucher instead of making the order free.

                              We have paid Rs. 504.01 for the order but Zomato is giving only Rs.250/-, which is not acceptable. Even i have spoke to Customer care of Zomato they say that it is mentioned some were in Terms & Conditions Free means only Rs.250/-.

                              But as a common man the meaning of the word Free means Free of Cost not Rs.250/-. ( All screen Shots Attached )
                              +4 photos
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                                A
                                Ayush9795
                                from Gorakhpur, Uttar Pradesh
                                Apr 14, 2022
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                                Address: Gorakhpur,Uttar Pradesh

                                Dear Sir/Madam
                                I Have ordered paneer butter masala and 5 Tandoori Roti from Zomato of rupees 90.90 and they send me 5 plain Roti instead of that and when I told him about that they deny me to give me refund, when I told him that I will file an complaint about you in consumer court then after that they just send me 7 rupees as refund amount.
                                I want my refund for that and complaint to thier unprofessional behaviour which drain my lots of time and energy.
                                +1 photos
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                                  M
                                  Manish dhirana
                                  from Delhi, Delhi
                                  Apr 14, 2022
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                                  Address: Online

                                  Please zomato tham unlock my ID
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                                  Sir ji mare ide off karte gee a ji I'd terminated karta aa ji please sir open kardo ji ka zamto ap cha kda koe galte nhe karga please sir ak moka please sir .
                                  FE955563
                                  Onkar

                                  I'd unlock - Comment #3988068 - Image #0
                                  I'd unlock - Comment #3988068 - Image #1
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                                    R
                                    Rajukc
                                    Apr 14, 2022
                                    Resolved
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                                    Resolved

                                    Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]
                                    +1 photos
                                    Apr 14, 2022
                                    Complaint marked as Resolved 
                                    My name is Raju khatri Email address:[email protected] Mobile:+919015112551
                                    Zomato customer support has been notified about the posted complaint.
                                    Apr 14, 2022
                                    Updated by Rajukc                                     Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]

                                    View replies
                                    My name is shri krishn.meri id 2 din se pending me hai.aapse request hai. Meri id activate kar dijiye.
                                    I'd number (FE1823116)
                                    MOBILE NUMBER ([protected])
                                    Reply
                                    sir my name is ravinder.sir mari id 4 din se pending me h.please sir apse request h mari id ko active kar dijiye.my id no is FE1844354.pls sir active kar dijeye
                                    my contect no is [protected]

                                    Zomato Profile Verification Pending - Comment #3988228 - Image #0
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                                      M
                                      Musef shaikh
                                      from Ahmedabad, Gujarat
                                      Apr 14, 2022
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                                      Sir my id has been terminated please active my id so I can get back to my work please sir active my id as soon as possible. Please unblock my account.
                                      +1 photos
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                                        E
                                        Elu777mm
                                        from Chennai, Tamil Nadu
                                        Apr 13, 2022
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                                        Address: Velachary, Chennai

                                        Please release My Zomato account
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                                        My Zomato account open please sir

                                        Due to poor performance frequent cancellation - Comment #3984542 - Image #0
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