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Updated: Feb 18, 2026
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Zomato reviews & complaints page 78

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N
Nandini dev
from Gurugram, Haryana
Apr 30, 2022
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Zomato is charging non justified taxes in name of delivery and packaging this is sheer theft
Example
Odered one lassi that is for 95 rs zomato is charging me 95 rs in tax for delivering that same order from same haldiram ambience mall gurgaon i odered via swiggy i got discount plus there is no packing charges adhere by the restaurant why should i paid 200 for two dishes in swiggy whereas i was paying 191 rs with taxes in zomato
This is unfair practice
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    S
    Samarth Thukral
    Apr 30, 2022
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    Hey i have some coupons but when i try to apply them then its says restricted to only some resturants now those resturants have not been mentioned anywhere . I f i dont know which resturants are eligible then those coupons are worthless to me .
    Zomato customer support has been notified about the posted complaint.
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      B
      BobbyJolly
      Apr 30, 2022
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      Address: FLAT NO C-301, LEOLAND HOUSING COMPLEX, TUNGA VILLAGE, POWAI , MUMBAI 40072
      Website: ZOMATO

      Zomato media ltd deducted money from my paytm without my consent which is as good as theft.
      Zomato customer support has been notified about the posted complaint.
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        S
        Suresh.ravan
        Apr 30, 2022
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        Address: Banglore
        Website: Zomato

        My I'd FE1737008,
        I was completed my delivery and my gig tine also completed at 12:00am, after i seen my account was terminated because of identity Freud, I have given my photo, adhaar card photo, pan card, Bank account in all above mentioned it was me, but Zomato said identify Freud,
        I have worked for 12 hours today, and i booked gigs for next 3 days, per everyday 16hours, that's how much I loved to work with Zomato
        Zomato customer support has been notified about the posted complaint.
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          A
          Anil424
          Apr 29, 2022
          Aug 24, 2023
          This thread was updated on Aug 24, 2023
          Resolved
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          Resolved

          Hi sir this is Anil(FE121907), My I'd has been disabled due to strike enabler, but I'm not involving in any strike or join and I'm not motivated for any people's for strike against Zomato, then how my I'd disabled I'm working past more than 4years in Zomato, I don't have any bad remarks on my I'd and any bad mark from any customer and Merchant So check my I'd once, So please unblock my I'd it's my humble request to you. Plzz plzz plzzz Thank you.

          Yours truly Partner..
          Apr 29, 2022
          Complaint marked as Resolved 
          I'm mentioned my account FE ID so they will find out my contact number easily in theire database.
          Zomato customer support has been notified about the posted complaint.
          Apr 29, 2022
          Updated by Anil424           My querry not resolved, but complaint mark as resolved.
          Apr 29, 2022
          Updated by Anil424           They didn't resolve any of complaints.
          View replies
          Hi sir this is Suman(FE1842044) My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please please please Thank you.

          Yours truly partner...
          Reply
          My querry not resolved...
          Reply
          Hello sir my name Navneet chanan FE2176501 My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please please please Thank you.

          Yours truly partner...
          Reply
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          6 other people found this review helpful
          6 found this helpful
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            V
            Veerpal Junghara
            Apr 29, 2022
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            Sir mari id ko bane aaj 9 days pure ho gaye h.mari id abhi tak re verification pending padi h.pls sir mari id ko jald se jald verify kare.mujhe kam ki bahut need h.id ko jald se jald activate kare
            ID NO IS FE1844354
            thanks & best regards
            Zomato customer support has been notified about the posted complaint.
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              O
              Omkar Chintu
              Apr 29, 2022
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              My zomato id is FE1348027. I have completed my training video course but always it is showing complete video traing course. Please activate my zomato as soon as possible. Thank you zomato.
              Zomato customer support has been notified about the posted complaint.
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                R
                Raushan03120465
                Apr 29, 2022
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                Address: Vipul square

                Hello sir/Madam
                My Zomato id FE1238565 has been disabled process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible dear sir mam 🙏 please help me thank you.
                Zomato customer support has been notified about the posted complaint.
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                  D
                  Datta Survase
                  Apr 29, 2022
                  Resolved
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                  Resolved

                  Address: Bavdhan pune maharashtra 411021
                  Website: Zomato helpline

                  Zomato rider partnerMo.[protected]
                  FE 1053334
                  Meri id terminated kiya hai Zomato ne please mera id chalu kro
                  Mera I'd jaldi chalu kro
                  May 4, 2022
                  Complaint marked as Resolved 
                  I'd chalu nhi huva Mera problem Sol nhi huva
                  Zomato customer support has been notified about the posted complaint.
                  View replies
                  Dear sir, I am working with Zomato from past 2 years, But last 2 month my ID was terminated due Frequent Cancellations.Please activate my ID sir. FE1096628
                  Reply
                  Are bhai Mera bhi block Kiya hai inhone paise lekar yar fraud karte hai job bolke Zomato ka naam kharab
                  Reply
                  Yar Mera mood kharab kar diya yar inhone garib ki baddua lage BC inko sala barbad ho Zomato mc
                  Reply
                  Kindly reactivate my zomato account
                  Reply
                  Hi team,
                  This is Pankaj maini. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                  Name: Pankaj maini
                  ID: FE1213268
                  LOCATION: hapur
                  City: hapur

                  Regards,
                  Pankaj maini
                  Reply
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                  10 other people found this review helpful
                  10 found this helpful
                  5 Comments
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                    K
                    Karthisai
                    from Coimbatore, Tamil Nadu
                    Apr 28, 2022
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                    Address: Bombay Nagar, Narashimhanayken palayam, coimbatore, Tamil Nadu 641031

                    Dear Sir/Madam,

                    Order ID : [protected] this was cancelled automatically. I followed map location and i reached pick up loction ( 6klm Drived) i was searching resturant at 11.30 PM during raining season but i could not find resturant, i called resturant team they said address was wrong which was mentioned in map and they asked me to come another 4klm i hanged up the call then i called to support team i informed about wrong location they said they will speak with resturant team in between the order was cancelled automatically, i asked support team why this order was cancelled by me they said we cant do anything right now and ask me to raise ticket. I raise the ticket against it but not helpful, also i met my areal TL there also no proper response it has been 1 month since my ID get blocked, so I request here to re - activate my ID. Kindly do the needful help.

                    Thank you

                    Regards
                    Karthick
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      Ankit_kumar7
                      from Jalandhar, Punjab
                      Apr 28, 2022
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                      Address: Zomato Gurgaon

                      My Zomato account has not activated yet..it has been 15 days I paid my online fee 600 rupees...my account id is FE1832274.. please activate it as soon as possible thanks
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Aaravpanchal
                        from Delhi, Delhi
                        Apr 28, 2022
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                        SHi, sir /Mam

                        My Name Is Akshay Zomato I'd FE1857420 My I'd is disabled Please change enable

                        I want work in zomato🙏🙏🙏🙏🙏🙏🙏🙏
                        Zomato customer support has been notified about the posted complaint.
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                          D
                          Dees Alley
                          Apr 28, 2022
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                          Website: www.zomato.com

                          Dear Zomato.

                          I am amazed with your horrible customer service and attitude.

                          I had raised my complaint 3-4 times and not even once it was addressed.

                          I am once more reminding you to make the refund for the ORDER ID: [protected].
                          Payment reference S80637465
                          It was not delivered and Zomato owes me refund.

                          If my refund is not done by today E.O.D . I will then reeach to the respected consumer forum.

                          Thanks for wasting my time and effort.

                          Deepika Srivastava
                          [protected]
                          Zomato customer support has been notified about the posted complaint.
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                            H
                            Hhh8786
                            from Pune, Maharashtra
                            Apr 27, 2022
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                            Address: Zomato
                            Website: Zomato.com

                            Zomato charged me money from my bank acount but could not deliver the services however they are denying to refund my money back in my account.

                            They are providing promo code to me which I do not want and denying to give my money back. The promo code does not combine with other coupons and is valid only for 30 days.

                            This is my hard earned money which is being forced by zomato to be used oy through that promo code.

                            The customer care informed me that refund wud be sent to u as promo code and u can use it any time any how..

                            but in reality I found out that it cannot be used any time as it is valid for 30 days only.. and also it cannot be used with other ongoing discounts.

                            This is not a matter of 110₹ but how much harrasment and scam Zomato does to soo many customers but I do not accept this

                            Order number [protected]
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                              A
                              Aaravpanchal
                              from Delhi, Delhi
                              Apr 27, 2022
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                              Hi, sir /Mam

                              My Name Is Akshay Zomato I'dFE1857420 My I'd is disabled Please change enable

                              I want work in zomato🙏🙏🙏🙏🙏
                              Zomato customer support has been notified about the posted complaint.
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                                S
                                Santhosh 015
                                Apr 27, 2022
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                                Website: www.zomato.com

                                I placed order in arabi zaiqa full chicken mandi 2 pieces but I recieved single only. Quantity recieved is only one single with no chicken piece.I want my money back and this is worst service ever and I want to talk with customer support regarding this right now but no one is available to do so. Look at these pictures this is not even one single and packing is not good how should I belive this from Arabi zaiqa not recieved bill also from the delivery restaurant and poor packing which I got in normal cover. My order.This is my order I'd [protected] please solve my issue.
                                Zomato customer support has been notified about the posted complaint.
                                Apr 27, 2022
                                Updated by Santhosh 015                                 I placed order in arabi zaiqa full chicken mandi 2 pieces but I recieved single only. Quantity recieved is only one single with no chicken piece.I want my money back and this is worst service ever and I want to talk with customer support regarding this right now but no one is available to do so. Look at these pictures this is not even one single and packing is not good how should I belive this from Arabi zaiqa not recieved bill also from the delivery restaurant and poor packing which I got in normal cover. My order.This is my order I'd [protected] please solve my issue.
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                                  R
                                  Ravirj4873
                                  from Pune, Maharashtra
                                  Apr 26, 2022
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                                  Address: Parkland 4 Balewadi gaon pune 411045, Balewadi gaon, Balewadi

                                  Hi team,
                                  This is Suresh jivane. I am working with your Company last 4year. But last 7 month my ID was terminated. And I got message from your side for terminated my account. Kindly request you to please activate my ID as soon as possible.

                                  Name: suresh jivane
                                  ID: FE693679
                                  LOCATION: Baner
                                  City: Pune
                                  Zomato customer support has been notified about the posted complaint.
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                                    V
                                    Veerpal Junghara
                                    Apr 26, 2022
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                                    Address: ronija.palwal.haryana.121102

                                    Sir mari id verification ke liye 6 days se pending h.mujhe btaya jaye ki kis karan se pending h.jisse me apki madat kar saku.ya mari id ko active kiya jaye.aap bar bar 7 working days waite ka bol rahe ho.aaj 6 days complete ho gaye h.id ko bane.me jada din wate nahi kar sakta.pls urgently solution my id problem.,
                                    id no FE1844354
                                    gmail. veeru.[protected]@gmail.com
                                    Zomato customer support has been notified about the posted complaint.
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                                      V
                                      Veerpal Junghara
                                      Apr 26, 2022
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                                      Sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare ya mare 500 rupiye refund kare.me isse jada wate nahi kar sakta.pls solved my problem
                                      Zomato customer support has been notified about the posted complaint.
                                      Apr 26, 2022
                                      Updated by Veerpal Junghara                                       id no is FE1844354.
                                      NAME RAVINDER
                                      PHONE NO. [protected]
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                                        R
                                        Roopa Mukherjee
                                        Apr 26, 2022
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                                        Today I had ordered paneer Manchurian along with veg fried rice and soup from "Chungh Wah" restaurant via Zomato. Veg fried rice and soup was good but paneer Manchurian was smelling like pork and tasted bitter. It was completely stale.
                                        Contacted customer care but they haven't gave any resolution.
                                        Order no. [protected].
                                        Zomato customer support has been notified about the posted complaint.
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