Claimed

Zomato Complaints & Reviews

1
Updated: Feb 18, 2026
Complaints 7929
Resolved
710
Unresolved
7219
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 79

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rahul90111
Apr 25, 2022
Report
Copy

Sir My I'd verification is pending waiting time (4-6hours) but till 15 hours complete but still process is on pending
My I'd - FE1852719
Zomato customer support has been notified about the posted complaint.
Apr 25, 2022
Updated by Rahul90111
My verification is still pending

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kollipara krishna priya
    Apr 25, 2022
    Report
    Copy

    Sir my account is coming to pending and shows failed iam also uploading correct documents please activate my id
    MY ID FE1850482 please
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kollipara krishna priya
      Apr 24, 2022
      Report
      Copy

      Sir my account is coming to pending and shows failed iam also uploading correct documents please activate my id
      MY ID FE1850482 please please 😭😭😭
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashwinmurali2425
        Apr 24, 2022
        Report
        Copy

        Hello,
        My profile verification is still showing pending please check it. My Zomato ID is FE1851689. Kindly please check this issue as soon as possible. Thankyou.
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          user_7770
          from Chennai, Tamil Nadu
          Apr 24, 2022
          Report
          Copy

          Hi team,
          This is Arun.Forget to attach photo.Check it below...

          Name: S.Arun
          ID: FE1745819
          LOCATION: Tambaram
          City: Chennai

          Regards,
          S.Arun.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            user_7770
            from Chennai, Tamil Nadu
            Apr 24, 2022
            Report
            Copy

            Hi team,
            This is Arun.I am new to this job.Unforunately my id is blocked due to cancalletions.My battery is low at 11.30p.m so only i cancelled the orders.
            But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

            Name: S.Arun
            ID: FE1745819
            LOCATION: Tambaram
            City: Chennai

            Regards,
            S.Arun.
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              niravpatel111288
              from Anand, Gujarat
              Apr 23, 2022
              Report
              Copy

              Address: Anand

              I had met with an accident while delivering in December 2021 which was being informed to Zomato and team leader Mr. Shahrukh. Since then, I was not able to join work as I had severe jaw injury, now since I am back to work after 3 months, my id is disabled and I am not able to book gigs and the app says there is no vacancy now. It is really annoying that even after being an employee I have to wait for a vacancy. I had filled up a google form for the same sent to me via whatsapp by my team leader but still my id has not been activated. My ID is FE919109 and my login number is [protected].
              Even after working for a company so long and in unfavorable weather conditions I am denied access to work just because I was injured working for Zomato giving a silly reason that there is no vacancy and my id is disabled because I wasn’t active for more than 30 days.
              I request you to take action as there has been no help from the help center too.
              Also there is no way to get in touch with higher authorities which is why I am trying to write here with a hope to get back to work.

              Thank you.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                niravpatel111288
                from Anand, Gujarat
                Apr 23, 2022
                Report
                Copy

                Address: Anand

                I had met with an accident while delivering in December which was being informed to Zomato and team leader Mr. Shahrukh. Since then, I was not able to join work as I had severe jaw injury, now since I am back to work after 3 months, my id is disabled and I am not able to book gigs and go online and the app says there is no vacancy now. It is really annoying that even after being an employee I have to wait for a vacancy. I had filled up a google form for the same sent to me via whatsapp by my team leader but still my id has not been activated. My ID is FE919109 and my login number is [protected].
                Even after working for a company so long and in unfavorable weather conditions I am denied access to work just because I was injured working for Zomato giving a silly reason that there is no vacancy and my id is disabled because I wasn’t active for more than 30 days.
                I request you to take action as there has been no help from the help center too.
                Also there is no way to get in touch with higher authorities which is why I am trying to write here with a hope to get back to work.

                Thank you.
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Veerpal Junghara
                  Apr 22, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: near goverment school.ronija.palwal.haryana

                  Sir my id no is FE1844354.sir mari id suspended kar di gayi h.due to BGV verification.kirpys mujhe is id ko active karne ka solution btaye.ys activate kare.pls halp me
                  Apr 29, 2022
                  Complaint marked as Resolved 
                  sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare .me isse jada wate nahi kar sakta.pls solved my problem
                  Zomato customer support has been notified about the posted complaint.
                  Apr 23, 2022
                  Updated by Veerpal Junghara
                  sir mari id abhi active nahi hui h

                  Apr 23, 2022
                  Updated by Veerpal Junghara
                  sir my problem is no solved.pls sir mari id ko active kar dijiye.id no is FE1844354

                  Apr 26, 2022
                  Updated by Veerpal Junghara
                  sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare ya mare 500 rupiye refund kare.me isse jada wate nahi kar sakta.pls solved my problem

                  Apr 29, 2022
                  Updated by Veerpal Junghara
                  abhi bhi id activated nahi hui h.aaj pure 9 days ho gaye h.pls id ko active kar do
                  FE1844354
                  Sar mar ld shuar
                  Karu
                  ld shuru nahin hua hai
                  Helpful
                  4 other people found this review helpful
                  4 found this helpful
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vicky0274
                    Apr 22, 2022
                    Report
                    Copy

                    Zomato declined order and refuse refund

                    I had placed an order through Zomato for my elderly parents. My order id is [[protected]].
                    I paid full amount for this order. The delivery person tried calling once to confirm the location and after a long wait the app mentions order delivered although nothing was delivered!
                    Shocked and dismayed, tried calling the restaurant from where the order was placed and they mention the order was returned as the delivery person couldn't...
                    Helpful
                    3 other people found this review helpful
                    3 found this helpful
                    Write a comment
                    Report
                    Copy
                    P
                    Pravin@88
                    from Surat, Gujarat
                    Apr 22, 2022
                    Report
                    Copy

                    Address: Surat

                    Sir meri FE1136529 hai . sir mere TL kahi moth se koy help ya spot nahi kar rahe the jis waja se mene won ko kam rating thi . tu mere TL rishi ne naam badalkar muje call kiya and muje indirect forc karne lage ki me won ko aachi rating do .
                    19/4/2022 ko jab mene won ko apani problem batayi ke muje koch oder pe payout me problem aa rahi hai tu meri help karne ke bajay mujse missbehave karne lage bas apani baate muje pe thop ne lage and jab me won ki galat baat ko nahi mana and won ko bola ki sir aap koy help nahi karte me aap ko rating bi wese hi dunga tu wo muje pe chilane lage and meri id tarminted kardi . sir plz meri help kare TL ek baar nahi bohout baar mere saath galat behave kiya hai is ka proof bi hai mere pass call record plz meri help kare taaki rider ka company pe vishvas baba rahe .
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mayankd557
                      from Delhi, Delhi
                      Apr 22, 2022
                      Report
                      Copy

                      I ordered a biryani on April 20, 2022 at 4:33 PM
                      Order number [protected] from Dum Theory Uttam Nagar new delhi.

                      While eating the biryani i found one cockroach in the serving handi. I tried to contact the Dum theory they didn’t answer and switched off the phone after multiple attempts.
                      I also tried to contact Zomato however was no real time support and I had to email their team

                      They are suggesting to right a feedback on their app regarding the order. It’s like I have wasted my money on something which can’t be eaten.

                      Zomato wants us to take this as an exception. I am not sure if they eat cockroach in the name of exception. Their team is worst to help out the conusmers.

                      How can Zomato list such restaurants on their platform?
                      Aren’t they FCCI approved ?

                      I want to take strict action so Zomato can have a lesson
                      Zomato customer support has been notified about the posted complaint.
                      Apr 23, 2022
                      Updated by Mayankd557
                      The support team is useless they want is to left a review?
                      That will not do anything it’s a waste of money
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        H
                        Haimanti Banerjee
                        Apr 22, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Website: www.zomato.com

                        I have given a order through Zomato for a 10 yr kid. My order id is [protected]. I have paid full amount for this order. I have received a call from delivery partner that your GPS location is incorrect but we deliver the order surely. After sometimes, i received another call from Zomato that we can't deliver the order and can't initiate any refund amount. This is so much shocking for me. I haven't expect this type of cheating service from Zomato. I am a older customer of Zomato. I haven't facing this type of situation in previous. Please don't anything order from ZOMATO. This is my request for all of you.
                        Apr 22, 2022
                        Complaint marked as Resolved 
                        My order is not resolved.
                        Zomato customer support has been notified about the posted complaint.
                        Apr 22, 2022
                        Updated by Haimanti Banerjee
                        My order is not resolved.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nikku_n2518
                          from Ghaziabad, Uttar Pradesh
                          Apr 22, 2022
                          Report
                          Copy

                          Address: ghaziabad

                          My zomato id verfication pending please help me 24 hour after not solve my problem my zomato id is ( FE1845740 )
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            empty heart
                            from Srivilliputhur, Tamil Nadu
                            Apr 21, 2022
                            Report
                            Copy

                            Zomato terminated my account without any cancellation done by me . FE1751456
                            Zomato customer support has been notified about the posted complaint.
                            Apr 28, 2022
                            Updated by empty heart
                            No Response yet

                            May 01, 2022
                            Updated by empty heart
                            No Response yet

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              Tulika Lodh
                              Apr 21, 2022
                              Report
                              Copy

                              Address: Ambari, Biswanath Chariali, Assam,pin-784176, P.O - Chariali

                              My name is Tulika Lodh, I am from Assam, Biswanath district, pin-784176, P.o- Chariali. Today I ordered food from kasturi palace which is located in Ambari in Biswanath district at a distance of 5 mints from my home, the delivery boy named Lakhya abused and misbehaved with me as just I have asked him to deliver the item at my gate as he is willing to pick me my order from the road, so I just want to know after paying the delivery charges also I can't receive my order from my gate?he was already in bike he could easily cross the road and hand me the order but for this little request that I made to hand me the order at my gate he just said not to further order in Zomato and abused me very badly, so this is a humble request kindly replace this delivery boy immediately as this problem was faced by other local customer as well and please train your delivery boys before dealing with customers, we don't get items freely, we pay and eat so this type of misbehaved is intolerable 🙏
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vikaskamble13
                                Apr 21, 2022
                                Report
                                Copy

                                Dear sir I am vikas kamble from Wardha and I am a new joiner of Zomato and my I'd is FE1842049. and my registered no is [protected]. I also paid zomato's onboarding fees and completed all the procedure of registration and completed all training but still my id has not activate. Sir please help me to activate my id.
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ankit_kumar7
                                  from Jalandhar, Punjab
                                  Apr 21, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Gurgaon

                                  Hello sir/Madam
                                  My Zomato id FE1832274 has been disabled due to profile verification process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible thanks
                                  Apr 22, 2022
                                  Complaint marked as Resolved 
                                  I paid to Zomato 600 rupees from my bank account to activate my Zomato delivery partner account on 14th of April 2022.. my Zomato ID number is Fe1832274. It has been 9 days still my account has not activated please stop this fraud of Zomato to its new joiner I will never use Zomato app in my life again this is a fraud company and I hate this...
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ashish5670.
                                    from Dehradun, Uttarakhand
                                    Apr 21, 2022
                                    Report
                                    Copy

                                    Sir my id is FE1844591 sir plzz activate my id
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      ashish5670.
                                      from Dehradun, Uttarakhand
                                      Apr 21, 2022
                                      Report
                                      Copy

                                      Sir my name is ashish kumar and my register phone number is [protected] and my id is not activated yet plzz help sir
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit