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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 79

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देवांश चौधरी
Apr 13, 2022
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The Zomato App asks you to tip a delivery executive, 20, 30 or 50 rupees.
Once you tip "one" rider. Zomato without informing you, turns on an "Auto-Tip" feature. According to which, after every order, you make (not just one), they will deduct that money from your account. This is unjust because it doesn't tell the user about the recurring payment.

I'm not the only one who's scammed like this, and action is needed for sure.
Zomato customer support has been notified about the posted complaint.
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    Lucky Rocks
    Apr 12, 2022
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    Address: banglore

    ID termination regarding delivery but updated wrong report food was delivered but it was updated as food not delivered fault report assigned to me to get my id terminated
    fe id: FE1791740
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      E
      empty heart
      from Srivilliputhur, Tamil Nadu
      Apr 12, 2022
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      Till today I have not cancelled any one order and they charged me 682Rs. on the name of High customer rejection. Which is totally scame by Zomato. I am always following Zomato rules after all how they charged me.
      +1 photos
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      Apr 21, 2022
      Updated by empty heart
      They terminated my account without any cancellation done by me
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        P
        Paddy15891
        from THANE, Maharashtra
        Apr 12, 2022
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        Address: E 101 Dev santi soc, near ram dev park

        Dear sir my ID is FE1826544 and my register number is [protected] profile verification is panding lot of Time plz humble request to verify my id
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          S
          Salim Musla
          Apr 12, 2022
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          Address: Rajivgandhi nagar hsr layout

          Zometo delivery partner app me meri id
          Bgv failed ho gayi hai
          +1 photos
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            R
            riteshpatra7
            from Bhubaneswar, Odisha
            Apr 12, 2022
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            Hello,
            On April 08, 2022 I had ordered some food from Zomato (Order id - [protected]). The food came and was inedible. The chicken pieces were hard and stale and had grown some sticky bubbles on it. So I wrote an email. I was assured to get back a reply within 24 hours max. But now, after 3 and a half day, I am receiving the traditional sympathetic email. I again wrote them to refund atleast something so that I would get some amount back for getting totally waste food. But next time, the agent replied with same email and there the restaurant name was totally different. They didn't even read my email and didn't view my attachments at all. I am writing again and again, but they always reply with the same text. I, myself, tried to contact the restaurant that day, but they didn't receive my call. (Because they already knew that the food was stale). I srote in the email to make contact with the restaurant, but perhaps they didn't. (Because the support agent mentioned the restaurant name wrong there). So what can I do now? It is not the first time, I am facing this issue. Always if there is a problem with the food, I paid for, and I had written emails, nothing had happened. Seriously, this gives enough confidence to the restaurants to do whatever they want with the customers, because no one is there to catch them.
            +1 photos
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            May 14, 2022
            Updated by riteshpatra7
            Hello, Zomato.. Any updates?
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              V
              Vìcky Kùmar
              Apr 11, 2022
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              I had bad experience with Zomato i ordered food from Zomato cash on delivery but after 1/2 hour my food has been cancelled by Zomato i and my team hungry the night we were feeling hungry badly do some against this asap
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                B
                Bhargavbadshah
                Apr 11, 2022
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                My FE ID 1809193 I am uploading my aadhar card multiple times but still they are rejecting and showing as profile verification pending please help me to resolve the issue
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                  L
                  Lucky Rocks
                  Apr 11, 2022
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                  Address: banglore
                  Website: www.zomato.com/contact

                  My id is terminated from zomato and im a new worker its been a week i have started working for zomato reported wrong for my order
                  fe id:FE1791740
                  DATE OF THE ISSUE:[protected]
                  Zomato customer support has been notified about the posted complaint.
                  ZOMATO IS SUCH A WORST SERVICE better to choose for a good food chain which serves more better
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                    hafeez833
                    from Hyderabad, Andhra Pradesh
                    Apr 11, 2022
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                    My order from zomato
                    Order id [protected]
                    From United Restaurant
                    I was ordered Nahari and i got something else which is spoiled bad smell coming from food
                    Restaurant is not responsive and zomato is also not responsive
                    +1 photos
                    Zomato customer support has been notified about the posted complaint.
                    Apr 11, 2022
                    Updated by hafeez833
                    No response from your email support
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                      pardum chaubey
                      Apr 11, 2022
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                      I will all information correctly in profile section at 10th April 2022 it's showing your profile verification completed in 3 to 6 hours. But 1 days go and right now it's showing pending what will I do please I request you start my I'd fast .your sincerely pardum
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                        V
                        Vikas Singh Shekhawat
                        from Jaipur, Rajasthan
                        Apr 10, 2022
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                        Address: Ancor mall civil lines ajmer road Jaipur Rajasthan

                        Sir meri Zomato FE ID 1821172 hai mene Zomato m kam karne ke liye apni I'd banaai thi par 3-4 dino se mera account pending m h aor desable show kar rha hai . Please help me 🙏.
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                          Prajwal 1761
                          from Hassan, Karnataka
                          Apr 10, 2022
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                          Address: Banglore

                          My Zomato rider profile verification is pending

                          My id - FE1820743
                          +1 photos
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                            Buddy Rathore
                            Apr 10, 2022
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                            Address: Zone Indore rau, annapurna

                            Dear sir/mem mai Bobby Rathore meri id block kar di gayi karan yeh hai ki restaurant walo ne order delay kara to customer ne help support mai baat kar order cencelation kar diya or fir meri id block kar di gayi zomoto ki taraf se to sir meri madad kijiye or meri id chalu karwane mai help kijiye thankyou
                            I'd FE1412312
                            +1 photos
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                              Pankaj.21
                              from Delhi, Delhi
                              Apr 10, 2022
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                              Address: Delhi

                              Sir/madam, my id is inactive from more than 3 days, profile verification is also pending more than 3 days I'm received my T-shirts and bag from zomato, and still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1819196 ) please help me
                              +1 photos
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                                H
                                Harp22
                                from Puranpur, Uttar Pradesh
                                Apr 9, 2022
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                                Address: Zomato

                                Please open my id i work with you please open my id
                                +1 photos
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                                  Harp22
                                  from Puranpur, Uttar Pradesh
                                  Apr 9, 2022
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                                  Address: Zomato india pvt ltd
                                  Website: Zomato.com

                                  I work with zomato delivery partner last 4 month i do gopd job than last few days one customer order daily more distance i go there so i always inform reach support but last days customer tell me fast delivery so forget than i do this mistake please solve i meed this job so much
                                  +1 photos
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                                    Partha Tantubay
                                    from Asansol, West Bengal
                                    Apr 9, 2022
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                                    Address: New uppar chellidanga asansol

                                    Mera account active kijiye
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                                      M
                                      Manraaz
                                      Apr 9, 2022
                                      Jul 3, 2023
                                      This thread was updated on Jul 3, 2023
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                                      I Lalit Kumar, working as a delivery partner with zomato from three (3) years regular. At this time my location is chandigarh. But I raise request daily to change my location at patiala. But team leader or company employee doesn't understand with my problem. They says we are not changing your location. I lives at patiala, my baby is very little, that cause not able to staying chandigarh daily. I am single earner in my family. Works daily is very necessary for me. So please I request to you to transfer my I'd at patiala.
                                      FE ID 195512
                                      Contact number [protected]
                                      +1 photos
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                                      I want change City karimnagar
                                      I want change City karimnagar please
                                      I want change City karimnagar please help me
                                      Zomat app i want change City karimnagar pls help me
                                      Change City karimnagar
                                      Change City banglore
                                      Change city nizamabad city
                                      Change my city Kolkata zone Barasat

                                      Change city for delivery - Comment #4102087 - Image #0
                                      Please Change my city rishikesh

                                      Change city for delivery - Comment #4112809 - Image #0
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                                      31 found this helpful
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                                        A
                                        Amit Paul 9012
                                        Apr 8, 2022
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                                        Address: Moradabad civil line
                                        Website: Zometo

                                        Blocked my id please unblock my id please🙏🙏🙏🙏🙏
                                        My id FE1515120
                                        +1 photos
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                                        Please unblock my id
                                        I try to my best please
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