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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 80

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T
Tarun A
Apr 21, 2022
Apr 14, 2023
This thread was updated on Apr 14, 2023
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Hello sir/madam,
my name is anandan,
After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE1842381, please help me with this issue.
Thank you
Zomato customer support has been notified about the posted complaint.
My profile photo not verified I'm trying last 2 days but failed many times please help profile verification pending please help Sir
My ID FE2602051 please Active My ID
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    SAHJAD KHAN
    Apr 20, 2022
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    I am facing issue from the last 3-4 days your restaurant accept my order and than they call to cancel. Again i order and delivery partner ask to cancel please help to resolve my query because its a big issue from my side from the last 4 days otherwise i will file a complaint
    Zomato customer support has been notified about the posted complaint.
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      S
      Sheikhshoaib
      from Hyderabad, Andhra Pradesh
      Apr 20, 2022
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      Address: Hyderabad

      Hello sir/mam my id is FE 1813223. My id has suspended due to bgv and i can't go online I want to job in zomato so please solve my problem
      Zomato customer support has been notified about the posted complaint.
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        C
        Cnsmer2345
        from Kolkata, West Bengal
        Apr 20, 2022
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        Packaging issue with my order

        I had ordered from Taco Bell through Zomato on 18th April and received an unsealed package. On the seal, it is mentioned "DO NOT CONSUME IF SEAL IS BROKEN" twice.

        There were three seals on the Taco Bell bag because I've had the same issue just the day before. This time, although there were THREE seals, two were unglued and the middle one looked like someone had torn it or it got torn. Within seconds of receiving the item,...
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        Pravin@88
        from Surat, Gujarat
        Apr 20, 2022
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        Address: Surat

        Sir meri id hai FE1136529 bohout time se TL ki taraf se koy spot nahi mil raha tha jab. bi call karo call nahi ans karte and koy help nahi ki jab bi problem batahi tu ye aath me nahi ya me technically aesa vesa bol dete hai .aur aap jab won ki galat baat nahi maano tu bolte hai itani hi problem hai tu chod do zomoto . aesa mere saath bohout kiya gaya hai . aur jab me rating di TL ko zomoto app pe and apani problem batahi tu TL ne naam badal kar call kiya muje and fir wahi apani baat and bole ki me wose rating kam nahi do jab ki won ki aur se hamesha rider paresaan hi kiya gaya hai kabi help nahi ki kal bi jab mene meri problem batahi tu tu mere saat behash ki and jab mene won se kaha ki sir aap meri koy help nahi karte hai me aap ko rating kam dunga tu meri id hi tarmined kardi . sir rishi ye mera TL hai . sir aaj TL apani manmaani kar rahe hai and jab koy bi won ko carect karne ki ya samjane ki kosish kare tu id tarminted kar dete hai jese meri ki. aap hi batahiye fir rider kaha jaaye apani problem lekar.
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          J
          Jagannath goswami
          from Kolkata, West Bengal
          Apr 20, 2022
          Resolved
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          Resolved

          Dear Sir/mam mera zomato id FE1840250 Profile verification pending me he plzz mera id activate karwa dijiya muje kam karna he THNQ YOU
          Apr 20, 2022
          Complaint marked as Resolved 
          6290197199
          Zomato customer support has been notified about the posted complaint.
          Apr 20, 2022
          Updated by Jagannath goswami
          Dear Sir/mam mera name jagannath goswami zomato id FE1840250 Profile verification pending me he plzz mera id activate karwa dijiya muje kam karna he THNQ YOU
          Apr 20, 2022
          Updated by Jagannath goswami
          Dear Sir/mam mera name jagannath goswami zomato id FE1840250 Profile verification pending me he plzz mera id activate karwa dijiya muje kam karna he THNQ YOU

          Dear Sir/mam my zomato id FE1851148 Profile verification pending since 3 days my please activate my Id I have work to do, so please activate my I'd as soon as possible THANK YOU
          Koorapaty Bhaskar 's reply, May 10, 2022
          Resolved
          Dear Sir/mam my zomato id FE1859320 Profile verification pending since 2 days my please activate my Id I have work to do, so please activate my I'd as soon as possible THANK YOU
          Dear Sir/Mam My Zomato id FE1867278 profile verification pending please active my Zomato id i have work to do. So please active my Zomato id as soon as possible thank you
          I'd chalu karo FE1870380
          Bandukumar Bhongade's reply, May 11, 2022
          Chalu karo
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            A
            Abhi12345ek
            from New Delhi, Delhi
            Apr 20, 2022
            Resolved
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            Resolved

            Address: B-46, BHIM ENCLAVE GALI NO 9 FRONT CHIKKRA BUILDERS, BHRAT WALI GALI VIKAS NAGAR NEW DELHI
            Website: www.zomato.com

            DEAR SIR/ MADAM MY ZOMATO ID FE1770264 ZOMATO COMPANY NE MERI ID TERMANATE KAR DI HAI DUE TO RICH AND DROP PER MENE YE NAHI KIYA HAI OR MERI RATING BHI DIAMOND 💎 PER HAI OR TL KAH RAHE HAI KI APNE BHUT JADA ORDER DELAY KIYA HAI ISS LIYE APPKI ID TERMANATE KAR DI PLEASE MERI ID UNBLOCK KAR DO PLEASE 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭...
            Apr 20, 2022
            Complaint marked as Resolved 
            8810308874
            Zomato customer support has been notified about the posted complaint.
            Plz sir meri id unblock krdo plz meri id terminate ho gyee hai sir plzz unblock krdo sir
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              R
              Rama krishna1992
              Apr 19, 2022
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              Address: Hyderabad

              Ordered biryani through zomato (order id: [protected]).
              Received stored biryani as added chilli spices and heated. Don't cheat people like this by playing with people life.
              Zomato customer support has been notified about the posted complaint.
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                P
                Pras9039
                from Nawada, Bihar
                Apr 19, 2022
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                I ordered food through zomato and eaten it.Ever since i am feeling dehydrated and sick.The doctor prescribed me to use some medications.

                Plz help me out...
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Sai9449
                  from Hyderabad, Andhra Pradesh
                  Apr 19, 2022
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                  I have ordered food but the delivery guy hasn't delivered the food to me instead in the app it shows it got delivered . Since I tried to contact Zomato support they are saying like delivery guy was in your location then where is order if he is in my location . I want an investigation on fraud things making by Zomato delivery they are not understanding anything . Start an investigation check the cc camera near the delivery location then u can get a clarity.

                  Order no.[protected]
                  Zomato customer support has been notified about the posted complaint.
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                    C
                    Creative Witch
                    Apr 19, 2022
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                    I ordered some south indian food and it got accepted successfully. I don't know what happened afterwards, the food was supposed to be delivered in 30 mins, but took an hour. After that, the delivery boy took way too much time to reach my destiny. And finally, when I opened the box, it was something, not even something south indian and I was really disappointed
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      Abhi12345ek
                      from New Delhi, Delhi
                      Apr 19, 2022
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                      Address: B-46 FRONT CHIKKRA BUILDERS HASTAL ENCLAVE VIKAS NAGAR UTTAM NAGAR NEW DELHI
                      Website: www.zomato.com

                      Sir/madam please unblock my id madam zomato company ne meri id termanate kar di hai due to rich and drop reason i am very sorry 😔😔😔😔 please unblock my id
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        sushmita Jain
                        Apr 18, 2022
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                        I placed an order for food and cancelled it within a min
                        They have charged a huge premium saying that preparation for food was on
                        How can be preparation have started for food within a min for placing the order
                        Other websites from a free cancellation within a few mins or placing the order

                        I requested them that the order was place accidentally and also the cancellation happened accidentally and to refund money so that I can place a fresh order

                        This way charge 20-30% of order value for no reason doesn’t make any sense
                        I will never be ordering form here again
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Sunkara prakash
                          Apr 18, 2022
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                          Address: Gajuwaka

                          I have a zomato delivery partner app suddenly it is desable, actually from few days i can't logged in because is was going my village some personal issue so i cant logged at that time please reactive my account My FE ID is 796804
                          My name is sunkara prakash
                          Zomato customer support has been notified about the posted complaint.
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                            G
                            Gourav764
                            Apr 18, 2022
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                            Hello sir mai Zomato mai delivery boy ka kaam karta hu meri id 1 month se I'd disable I'd kabhi unblock krte hai kabhi block krte hai bar bar yh kr rhe hai plz sir help kro tl koi help nahi kr rha muhje 1 month hogi hai plz sir help kro FE1576545 model town phagwara Punjab
                            Zomato customer support has been notified about the posted complaint.
                            Hello sir good morning
                            Sir maine last week Zomato me online apni I'd
                            Banai thi lakin kuch issue ke karan Mera account suspended aur I'd inactive kar di hain sir help Mai bahut jyada pareshan ho raha hoon
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                              N
                              nadirhf
                              Apr 18, 2022
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                              I am uploading profile verification again and again but my profile verification not activate yet . Plz activate my Zomato id FE1837449.
                              I am really want to work with Zomato
                              Zomato customer support has been notified about the posted complaint.
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                                M
                                Mr singh22
                                from Ludhiana, Punjab
                                Apr 17, 2022
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                                Address: Ludhiana

                                M joining in Zomato 2 days ago I pay our t shirt and bag fees but now Zomato says my I'd is blocked due to bgv failed pls reopen my account
                                Zomato customer support has been notified about the posted complaint.
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                                  Z
                                  Zomato user
                                  from Mumbai, Maharashtra
                                  Apr 17, 2022
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                                  Hello Team,

                                  I have given order of pastry cake from cakes wagon on Saturday 16th April'22.

                                  Excitedly Received the order, later didn't meet the expectation.

                                  I have received pineapple flavour instead of butterscotch. Do you think it's justifiable? Moreover received the other flavour uncooked one.

                                  I tried to reach out to customer service on this issue but i wonder they could not provide the solution.
                                  How come rating would help on this? Very bad experience this time.
                                  Not at all acceptable because I have received wrong items.

                                  Could you please look into this and initiate the refund of this order. Looking forward to hearing from you.

                                  Thank you,
                                  Namita
                                  Zomato customer support has been notified about the posted complaint.
                                  Apr 17, 2022
                                  Updated by Zomato user
                                  Zomato team refused to refund the amount which is really unfair. Why restaurant didn't call me or cancelled the order if requested items was not available. They don't have right to force us to their choice. Zomato supports that. They should imposes fine but instead saying us to rate them. Does that helps?
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                                    Sairaj Khedkar
                                    from Pune, Maharashtra
                                    Apr 16, 2022
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                                    Address: Maharashtra Colony Gujar nagar THERGAON Pune

                                    I am Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386
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                                      Rithvik Rao
                                      Apr 16, 2022
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                                      My id FE1760953 is blocked due to continuous 2 customer cancellation as i was delayed a bit due to heavy rain were i wasn't even provided with rain coat and now as a loss of job i am suffering a lot i need to take care of my family too and the TL also is very irresponsible he doesn't even know anything and there is no way he can help me. Please help me asap it's very urgent.
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