Zomato Complaints & Reviews

I ordered on 7th April 2022 soya tikka from a restaurant. The entire order was burned, it was all burning smell black as coal which obviously cant be eaten .Also the dip( chutney) given was floating out of the package in the polybag.
When I complained about the same to Zomato, they are reluctant and denied my request for refund.
I asked ZOMATO to take back the order or refund my money back but they are refunding my request and advised me to adjust with the food. How can one suggest someone to consume rotten burned food??

I AM HIGHLY DISGUSTED WITH ZOMATO, THEY ARE MAKING MONEY OUT OF INNOCENT PEOPLE BY DOING SUCH FRAUDULENT SCAM IN ASSOCIATION WITH THE RESTAURANT..

I request the consumer court to kindly look into the matter and provide me with my refund.

I order biryani from biryani by kilo... He came late its not the matter, , when he called me he started to argument with me and claiming that I don't know my adress is... When I send him my current location food master again took a apposite side and roaming here n there and claiming that I am wrong... When I called at support of biryani by kilo, , there executive behaves like Iam taken loan from them... And lastly when food master reached to my location he again started to argument with me that Iam wrong with my address... And said him plz don't argue with me but he again claiming that Iam wrong.. When I started to walk away from him to my flat He didn't stop he is claiming with the same I turned back twice and said politely that song argue but I dnt know why he was doing like insane and rigid to prove his self that he is right...
Over all you people make worst my night.. Mentally harrassed me... And I am never gonna order anything biryani by kilo... And uninstalling @zomato to given me blessfull night...

Placed the order for ice cream and after waiting for 1 hour, Order# [protected] is not delivered to me but was marked delivered. I tried calling the delivery executive that entered my apartment and he says he has delivered at some other house. I kept calling him to deliver to me, but he said I’m busy now with other orders and will check after completing those orders. He came back after 4 hours and asked ke to take the ice cream which has...

When I received my order it was already in a bad condition and when i tried talking about the same to the customer care the executive was talking rude and no straight answer was provided

Order number [protected]

Paneer burger was damaged and the taste of the paneer burger was worst. I want refund of my panner burger.

I had ordered around 01:45 pm on 06th April. I had been waiting for delivery since last one and half and an hour and still counting. Don't know whether my order will be delivered or not. My order has been accepted by restaurant but they aren't replying. My order number is [protected]

The refunded amount from zomato is not showing in my bank account although the zomato app says that the refund is processed, I haven't received any amount in my bank account yet nor there's any details about the refund in my bank statement. Am facing the same issue for the 3rd time on zomato....

My name Vinay kumar my Zomato account suspended due to bgv failed my I'd number;-FE1737641 I diposit 1000 I do work only one week any team leader not responding

Rs 525 were deducted for an order of a cake, which was not delivered on 9th January. The return of money has not been done even after complaining.

I am unable to apply any coupons for any order. For all the orders it only says cannot apply coupon for this order..
Please help . I was able to apply coupon earlier . Why it got disabled . Please enable and fix this.

Thank you,
Deepanshu

Dear sir / mam
I'm silver Star delivery partner
I'd FE1746087 got blocked due to frequent denials .I want to tell that on that day I forget to offline my I'd and got automatic cancellations .Please unblock my I'd

I ordered food by 9:00 pm
Previously while ordering the app showed it will be delivered by 9:43 pm but later on it extended the time again and again . It is an insulting act as the guest were waiting I was expecting it to be delivered on time but it is ridiculous act when they cannot say the proper timing then they are blaming restaurant that food was prepared late but the delivery partner hadn’t reached the restaurant until the food was prepared
I got my order delivered at 10:06 with 17 minutes delay

My order number is [protected]
This incident happened on:[protected]

The food ordered didn't have a seal as it can be seen in the images which means that the food could've been tampered with.

Zomato says that safety is their priority but it doesn't seem so, furthermore the customer support agent also refused to refund me which completely unfair.

I request a refund via this forum.

Hello sir,
Me 14 Feb 2022 se Zomato me kaam kr raha hu.
Kisi karanvash me 20 March 2022 se 31 march 2022 tak ghar pe kaam hone ki vajah se kaam nhi kr paaya.
Aaj jab dekha to Naa to gig book kr paa raha hu .
Meri id no. Hai -FE1731256
Mo. No.-[protected]
Id termined option me jaane ke baad ye bata raha hai ki your account is deactivated due to bgv verified .
So plz sir help me to activate id

Dear team zomato my I'd was terminated I don't know why please check and reopen my id i request

Thanks

Heloo zomato team, I'm Amal and my zomato id is -FE1808336

I have made a payment of Rs.146 on 01.04.2022 to place an order in zomato app. Amount was deducted from my account but order was not placed. The same issue happened before also and it very disappointing. Please refund the amount at the earliest.

My Zomoto: FE1788083 Name : para sundara raju account no :[protected] IFSC CODE : UBIN057732, (I WILL TO CHANGE MY ACCOUNT KANDLY UPDATE THIS DETAILS) my profile verification please resolve

I have ordered food from Zomato. But unfortunately the food in the hotel is not available, so Zomato representative called me and said there is no food your amount will be credited back. So I waited for 2 days more and there is no sign of my money which should come back.
Reference number:[protected].

I have ordered with surendra bhojnalaya meal Aliganj Lucknow amt, 112=yesterday for someone else and order was already paid but due to some error my number was not reachable and order was cancelled via zomato but still the delivery boy delivered meal and take payment in our personal phone number.