Zomato Complaints & Reviews

Between 20 to 30 March 2022 almost 2000 Rs got auto paid to Zomato from my paytm wallet even though I didn't ordered anything and even after payment I didn't received any order at my home.
This is really not acceptable how Zomato can get money from someone paytm wallet without any notification. This is hacking and it's very much serious issue.
Please take required action. I am ready to show all paytm tractions.

I ordered domino pizza on 18.03.2022 from zomato. The order [protected] at 10 pm got accepted by an outlet in Borivali (Nirman height ) located at 5 min away and status was changed to delivered at 1 pm without delvering the pizza to me..from zomato...neither zomato note Dominoes responded till date to my order...neither they refunded my amount.

Sir mismatch image

Sir m 3-4 week se kam nhi kr raha tha fir bhi meri ID block kr di distance fraud bata kr.jab mene 3-4 week se kam hi nhi kiya h to konsa distence fraud kr diya mene. FE 827224 Mo. [protected]

Sir m 3-4 week se kam nhi kr raha tha fir bhi meri ID block kr di distance fraud bata kr.jab mene 3-4 week se kam hi nhi kiya h to konsa distence fraud kr diya mene

I've placed an order on 19 March. It was somehow not delivered but Zomato hasn't credited the refund on the pretext of having prepared the food. It forgets it had a Miranda beverage bottle too.
I demand full refund because I've already told the delivery partner that receiver might not be available so that he should leave the items to the neighbour.

Hello sir my name is sahil on date30 march my id is terminated due to identity fraud in my rpofile pic i doesn't wear my goggle and when i was login or online then selfi i wear goggle or skarf also plzz activate my id as soon as possible
My id no is FE1762856

I had ordered 2 VEG wraps from Faasos on Zomato on 23rd March 2022. However, i was delivered with 2 Chicken Wraps instead.
Upon complaining, Zomato easily backed out saying we are just delivery partners and for any blunder from the restaurant, i need to contact them for refund. So i did that, I contacted Faasos and they immediately initiated a refund of Rs 176 to the Zomato account. Upon checking after 7 days, I still haven’t received the amount so i seek customer support from Zomato, however they kept dodging my query and asked me to drop emails from day 1 itself which I already did. They said we only deal with real time issues and since your issue is old, write an email to us. I have written several emails, followed up but no reply or refund.
I would like to make this a strong point because when I am a Zomato Pro member (i already pay more for their services) my concerns are not addressed properly.
This is not a mistake, its a huge blunder because i had ordered the veg wraps for a pure vegetarian and this person ended up having the non veg wrap instead. I asked Zomato to take back the wraps too but no reply.
Kindly assist my complaint and please take strict action against Zomato. They are simply unprofessional.

Giving wrong information to customer and very slow delayed and irresponsible service i have ever seen they were saying lie to customer about their delivery order i have screenshot of conversation

Sir meri id block kr di.mene 3-4 week se kam bhi nhi kiya tha. Fir bhi distance fraud bata kr meri ID block kr di.sir meri id chalu kr do.FE 827224 Mo. [protected]

I have pid amount but still my I'd is not active ... And unable to contact Zomato care ..I'd no- fe1800430

The app was working fine till yesterday. I never cancelled any orders and I even bought the zomato pro plus package. I request you please help me in this matter

Sir meri ye id terminate ku ho gayi hai plz isko open kar dijiye maine kuch galat nahi kiya hai plz check the my id
fe-1098410
mobile no. [protected]

Sir/madam
I am delivery partner of zomato my id is blocked for distance fraud but iam not do any fraud please help me i am helpless please 🙏🙏🙏🙏
Maine ek month se kam nahi kiya hai please meri id chalu karo 🙏🙏🙏🙏❤️

Hello sir/ madam, Hello, sir/ madam, I have a complaint against the restaurant because its owner's behavior is bad, its owner is running 2 different name restaurants from the same shop which is on zomato whose name is - 1 Sachdeva Chinese Tonic, 2 Combo Factory Main Request krita hu removed isko from zomato..ap combo factory all reviews check kr skte h overall is a scam with customers please remove it both restaurant combo factory and sachdeva chinese tonic

Restaurant name - combo factory
Other name ( sachdeva chinese tonic )

My contact number - [protected]
Email- [protected]@gmail.com
State- haryana
City- yamunanagar
Pin code- 135001

Few days back I ordered some food from zomato and the order got delayed..I tried connecting to the delivery guy but he wasn't responding as well. Then I connected to a virtual assistant of yours through zia and he said suggested to cancel the order as the delay was from zomato's end also he credited 10rs delay compensation in my zomato account.
Since then I'm unable to use cash on delivery option.
The dealy and cancelation was from your end zomato kindly fix this.

Mobile No :[protected]
Email:[protected]@gmail.com
It's showing coupons not available for current orders

I am very upset. I am not able to use my zomato delivery app due to holi. My account has been disabled, which is why most of the restaurants close the doors on Holi and I have to cancel the order due to which my account has been disabled, I also sent ticket from my account but still no response my team leader mr anil is not picking my call or once pick up call then give me a time for next day without hearing my concern.
I want solve my problem and Zomato company give money from till the number of days my account is closed after Holi.

My id is FE1799514
Pls activate

My profile verification is pending..so pls activate my id