Zomato Complaints & Reviews

Hello sir mai Zomato mai delivery boy ka kaam karta hu meri id 1 month se I'd disable I'd kabhi unblock krte hai kabhi block krte hai bar bar yh kr rhe hai plz sir help kro tl koi help nahi kr rha muhje 1 month hogi hai plz sir help kro FE1576545 model town phagwara Punjab

I am uploading profile verification again and again but my profile verification not activate yet . Plz activate my Zomato id FE1837449.
I am really want to work with Zomato

M joining in Zomato 2 days ago I pay our t shirt and bag fees but now Zomato says my I'd is blocked due to bgv failed pls reopen my account

Hello Team,

I have given order of pastry cake from cakes wagon on Saturday 16th April'22.

Excitedly Received the order, later didn't meet the expectation.

I have received pineapple flavour instead of butterscotch. Do you think it's justifiable? Moreover received the other flavour uncooked one.

I tried to reach out to customer service on this issue but i wonder they could not provide the solution.
How come rating would help on this? Very bad experience this time.
Not at all acceptable because I have received wrong items.

Could you please look into this and initiate the refund of this order. Looking forward to hearing from you.

Thank you,
Namita

I am Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386

My id FE1760953 is blocked due to continuous 2 customer cancellation as i was delayed a bit due to heavy rain were i wasn't even provided with rain coat and now as a loss of job i am suffering a lot i need to take care of my family too and the TL also is very irresponsible he doesn't even know anything and there is no way he can help me. Please help me asap it's very urgent.

Hi my name is Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386

My id verification pending (3-6 Ho h rs) but till 6hours completed but still process is on pending.
My ID- FE1833247 please active id

Hello,
I have ordered burger & French Fries from KFC yesterday ( 14/04/2022) the Total order amount was Rs. 504.01 and i have paid it.

The order was placed on 30 mins delivery or Free ( Screenshot attached ) there was a delay in delivering the order by Zomato and thus the order was to be delivered free of cost. But, later Zomato was offering Rs.250/- voucher instead of making the order free.

We have paid Rs. 504.01 for the order but Zomato is giving only Rs.250/-, which is not acceptable. Even i have spoke to Customer care of Zomato they say that it is mentioned some were in Terms & Conditions Free means only Rs.250/-.

But as a common man the meaning of the word Free means Free of Cost not Rs.250/-. ( All screen Shots Attached )

Dear Sir/Madam
I Have ordered paneer butter masala and 5 Tandoori Roti from Zomato of rupees 90.90 and they send me 5 plain Roti instead of that and when I told him about that they deny me to give me refund, when I told him that I will file an complaint about you in consumer court then after that they just send me 7 rupees as refund amount.
I want my refund for that and complaint to thier unprofessional behaviour which drain my lots of time and energy.

Please zomato tham unlock my ID

Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]

Sir my id has been terminated please active my id so I can get back to my work please sir active my id as soon as possible. Please unblock my account.

Please release My Zomato account

The Zomato App asks you to tip a delivery executive, 20, 30 or 50 rupees.
Once you tip "one" rider. Zomato without informing you, turns on an "Auto-Tip" feature. According to which, after every order, you make (not just one), they will deduct that money from your account. This is unjust because it doesn't tell the user about the recurring payment.

I'm not the only one who's scammed like this, and action is needed for sure.

ID termination regarding delivery but updated wrong report food was delivered but it was updated as food not delivered fault report assigned to me to get my id terminated
fe id: FE1791740

Till today I have not cancelled any one order and they charged me 682Rs. on the name of High customer rejection. Which is totally scame by Zomato. I am always following Zomato rules after all how they charged me.

Dear sir my ID is FE1826544 and my register number is [protected] profile verification is panding lot of Time plz humble request to verify my id

Zometo delivery partner app me meri id
Bgv failed ho gayi hai

Hello,
On April 08, 2022 I had ordered some food from Zomato (Order id - [protected]). The food came and was inedible. The chicken pieces were hard and stale and had grown some sticky bubbles on it. So I wrote an email. I was assured to get back a reply within 24 hours max. But now, after 3 and a half day, I am receiving the traditional sympathetic email. I again wrote them to refund atleast something so that I would get some amount back for getting totally waste food. But next time, the agent replied with same email and there the restaurant name was totally different. They didn't even read my email and didn't view my attachments at all. I am writing again and again, but they always reply with the same text. I, myself, tried to contact the restaurant that day, but they didn't receive my call. (Because they already knew that the food was stale). I srote in the email to make contact with the restaurant, but perhaps they didn't. (Because the support agent mentioned the restaurant name wrong there). So what can I do now? It is not the first time, I am facing this issue. Always if there is a problem with the food, I paid for, and I had written emails, nothing had happened. Seriously, this gives enough confidence to the restaurants to do whatever they want with the customers, because no one is there to catch them.