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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 81

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S
Sairaj Khedkar
from Pune, Maharashtra
Apr 16, 2022
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Address: Maharashtra Colony Gujar nagar THERGAON Pune
Website: Zomato

Hi my name is Surekha Rajendra Khedkar recently i open my Zomato delivery account and but the verification is pending . My Zomato ID is FE1830386
Zomato customer support has been notified about the posted complaint.
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    A
    Ambresh. H
    from Bengaluru, Karnataka
    Apr 15, 2022
    Resolved
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    Resolved

    Address: Bengaluru

    My id verification pending (3-6 Ho h rs) but till 6hours completed but still process is on pending.
    My ID- FE1833247 please active id
    Apr 15, 2022
    Complaint marked as Resolved 
    [email protected] my id active 9353043362 Ambresh
    Zomato customer support has been notified about the posted complaint.
    Sir meri id terminated ho gyi ha usse active karwaani ha jiss wajah se ma order nhi kar paa Raha hu please sir id chalu karwa do
    Sir/madam please unblock my id madam zomato company ne meri id termanate kar di hai due to rich and drop reason i am very sorry ๐Ÿ˜”๐Ÿ˜”๐Ÿ˜”๐Ÿ˜” please unblock my id...
    FE955563
    [protected]
    Onkar
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      J
      Jagannadh Rao B N
      from Bengaluru, Karnataka
      Apr 15, 2022
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      Hello,
      I have ordered burger & French Fries from KFC yesterday ( 14/04/2022) the Total order amount was Rs. 504.01 and i have paid it.

      The order was placed on 30 mins delivery or Free ( Screenshot attached ) there was a delay in delivering the order by Zomato and thus the order was to be delivered free of cost. But, later Zomato was offering Rs.250/- voucher instead of making the order free.

      We have paid Rs. 504.01 for the order but Zomato is giving only Rs.250/-, which is not acceptable. Even i have spoke to Customer care of Zomato they say that it is mentioned some were in Terms & Conditions Free means only Rs.250/-.

      But as a common man the meaning of the word Free means Free of Cost not Rs.250/-. ( All screen Shots Attached )
      Zomato customer support has been notified about the posted complaint.
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        A
        Ayush9795
        from Gorakhpur, Uttar Pradesh
        Apr 14, 2022
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        Address: Gorakhpur,Uttar Pradesh

        Dear Sir/Madam
        I Have ordered paneer butter masala and 5 Tandoori Roti from Zomato of rupees 90.90 and they send me 5 plain Roti instead of that and when I told him about that they deny me to give me refund, when I told him that I will file an complaint about you in consumer court then after that they just send me 7 rupees as refund amount.
        I want my refund for that and complaint to thier unprofessional behaviour which drain my lots of time and energy.
        Zomato customer support has been notified about the posted complaint.
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          M
          Manish dhirana
          from Delhi, Delhi
          Apr 14, 2022
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          Address: Online

          Please zomato tham unlock my ID
          Zomato customer support has been notified about the posted complaint.
          Sir ji mare ide off karte gee a ji I'd terminated karta aa ji please sir open kardo ji ka zamto ap cha kda koe galte nhe karga please sir ak moka please sir .
          FE955563
          Onkar
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            R
            Rajukc
            Apr 14, 2022
            Resolved
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            Resolved

            Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]
            Apr 14, 2022
            Complaint marked as Resolved 
            My name is Raju khatri Email address:[email protected] Mobile:+919015112551
            Zomato customer support has been notified about the posted complaint.
            Apr 14, 2022
            Updated by Rajukc
            Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]

            My name is shri krishn.meri id 2 din se pending me hai.aapse request hai. Meri id activate kar dijiye.
            I'd number (FE1823116)
            MOBILE NUMBER ([protected])
            sir my name is ravinder.sir mari id 4 din se pending me h.please sir apse request h mari id ko active kar dijiye.my id no is FE1844354.pls sir active kar dijeye
            my contect no is [protected]
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              M
              Musef shaikh
              from Ahmedabad, Gujarat
              Apr 14, 2022
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              Sir my id has been terminated please active my id so I can get back to my work please sir active my id as soon as possible. Please unblock my account.
              Zomato customer support has been notified about the posted complaint.
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                E
                Elu777mm
                from Chennai, Tamil Nadu
                Apr 13, 2022
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                Address: Velachary, Chennai

                Please release My Zomato account
                Zomato customer support has been notified about the posted complaint.
                My Zomato account open please sir
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                  เคฆ
                  เคฆเฅ‡เคตเคพเค‚เคถ เคšเฅŒเคงเคฐเฅ€
                  Apr 13, 2022
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                  The Zomato App asks you to tip a delivery executive, 20, 30 or 50 rupees.
                  Once you tip "one" rider. Zomato without informing you, turns on an "Auto-Tip" feature. According to which, after every order, you make (not just one), they will deduct that money from your account. This is unjust because it doesn't tell the user about the recurring payment.

                  I'm not the only one who's scammed like this, and action is needed for sure.
                  Zomato customer support has been notified about the posted complaint.
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                    L
                    Lucky Rocks
                    Apr 12, 2022
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                    Address: banglore

                    ID termination regarding delivery but updated wrong report food was delivered but it was updated as food not delivered fault report assigned to me to get my id terminated
                    fe id: FE1791740
                    Zomato customer support has been notified about the posted complaint.
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                      E
                      empty heart
                      from Srivilliputhur, Tamil Nadu
                      Apr 12, 2022
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                      Till today I have not cancelled any one order and they charged me 682Rs. on the name of High customer rejection. Which is totally scame by Zomato. I am always following Zomato rules after all how they charged me.
                      Zomato customer support has been notified about the posted complaint.
                      Apr 21, 2022
                      Updated by empty heart
                      They terminated my account without any cancellation done by me
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                        P
                        Paddy15891
                        from THANE, Maharashtra
                        Apr 12, 2022
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                        Address: E 101 Dev santi soc, near ram dev park

                        Dear sir my ID is FE1826544 and my register number is [protected] profile verification is panding lot of Time plz humble request to verify my id
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Salim Musla
                          Apr 12, 2022
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                          Address: Rajivgandhi nagar hsr layout

                          Zometo delivery partner app me meri id
                          Bgv failed ho gayi hai
                          Zomato customer support has been notified about the posted complaint.
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                            R
                            riteshpatra7
                            from Bhubaneswar, Odisha
                            Apr 12, 2022
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                            Hello,
                            On April 08, 2022 I had ordered some food from Zomato (Order id - [protected]). The food came and was inedible. The chicken pieces were hard and stale and had grown some sticky bubbles on it. So I wrote an email. I was assured to get back a reply within 24 hours max. But now, after 3 and a half day, I am receiving the traditional sympathetic email. I again wrote them to refund atleast something so that I would get some amount back for getting totally waste food. But next time, the agent replied with same email and there the restaurant name was totally different. They didn't even read my email and didn't view my attachments at all. I am writing again and again, but they always reply with the same text. I, myself, tried to contact the restaurant that day, but they didn't receive my call. (Because they already knew that the food was stale). I srote in the email to make contact with the restaurant, but perhaps they didn't. (Because the support agent mentioned the restaurant name wrong there). So what can I do now? It is not the first time, I am facing this issue. Always if there is a problem with the food, I paid for, and I had written emails, nothing had happened. Seriously, this gives enough confidence to the restaurants to do whatever they want with the customers, because no one is there to catch them.
                            Zomato customer support has been notified about the posted complaint.
                            May 14, 2022
                            Updated by riteshpatra7
                            Hello, Zomato.. Any updates?
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                              V
                              Vรฌcky Kรนmar
                              Apr 11, 2022
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                              I had bad experience with Zomato i ordered food from Zomato cash on delivery but after 1/2 hour my food has been cancelled by Zomato i and my team hungry the night we were feeling hungry badly do some against this asap
                              Zomato customer support has been notified about the posted complaint.
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                                B
                                Bhargavbadshah
                                Apr 11, 2022
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                                My FE ID 1809193 I am uploading my aadhar card multiple times but still they are rejecting and showing as profile verification pending please help me to resolve the issue
                                Zomato customer support has been notified about the posted complaint.
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                                  L
                                  Lucky Rocks
                                  Apr 11, 2022
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                                  Address: banglore
                                  Website: www.zomato.com/contact

                                  My id is terminated from zomato and im a new worker its been a week i have started working for zomato reported wrong for my order
                                  fe id:FE1791740
                                  DATE OF THE ISSUE:[protected]
                                  Zomato customer support has been notified about the posted complaint.
                                  ZOMATO IS SUCH A WORST SERVICE better to choose for a good food chain which serves more better
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                                    hafeez833
                                    from Hyderabad, Andhra Pradesh
                                    Apr 11, 2022
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                                    My order from zomato
                                    Order id [protected]
                                    From United Restaurant
                                    I was ordered Nahari and i got something else which is spoiled bad smell coming from food
                                    Restaurant is not responsive and zomato is also not responsive
                                    Zomato customer support has been notified about the posted complaint.
                                    Apr 11, 2022
                                    Updated by hafeez833
                                    No response from your email support
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                                      P
                                      pardum chaubey
                                      Apr 11, 2022
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                                      I will all information correctly in profile section at 10th April 2022 it's showing your profile verification completed in 3 to 6 hours. But 1 days go and right now it's showing pending what will I do please I request you start my I'd fast .your sincerely pardum
                                      Zomato customer support has been notified about the posted complaint.
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                                        Vikas Singh Shekhawat
                                        from Jaipur, Rajasthan
                                        Apr 10, 2022
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                                        Address: Ancor mall civil lines ajmer road Jaipur Rajasthan

                                        Sir meri Zomato FE ID 1821172 hai mene Zomato m kam karne ke liye apni I'd banaai thi par 3-4 dino se mera account pending m h aor desable show kar rha hai . Please help me ๐Ÿ™.
                                        Zomato customer support has been notified about the posted complaint.
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