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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
Complaints 7878
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706
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Zomato reviews & complaints page 82

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M
Mahesh Mhetre
from Solapur, Maharashtra
Mar 28, 2022
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Address: 34/2 New pacha peth 70 Foot Road Solapur

Hello sir main 1 saal se zomato delivery boy ka jab kar raha hu Lekin achanak se 2 - 3 din Pehle meri zomato id Deactivat kar diya hai
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    V
    VEEanu
    from Bengaluru, Karnataka
    Mar 27, 2022
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    Due to personal reason I could not accept the orders hence my account my terminated. Request you to activate my account as soon as possible.
    Zomato customer support has been notified about the posted complaint.
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      S
      shubhchandra jha
      Mar 27, 2022
      Resolved
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      Resolved

      Mu name is Shubh Chandra jha meri id 23/3/2022 se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1793288 please check and confirm if my contact number is [protected]
      +1 photos
      Mar 27, 2022
      Complaint marked as Resolved 
      Meri id profile verification pending se hat dijiye my name is Shubh Chandra jha and my I'd number is FE193288 my contact no is 9971412178
      Zomato customer support has been notified about the posted complaint.
      Mar 27, 2022
      Updated by shubhchandra jha
      Please sir request hai ki aap meri id active kar dijiye
      Mar 27, 2022
      Updated by shubhchandra jha
      My I'd profile verification pending se hat dijiye
      Mar 27, 2022
      Updated by shubhchandra jha
      Meri id profile verification pending se nhi hati hai

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        A
        Abhilesh583
        from kolkata, West Bengal
        Mar 26, 2022
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        I believe I should discontinue ordering from Zomato because what I experienced today was not good for me or for Zomato's reputation. I received my order around an hour after the estimated delivery time. This is the last time I get food from Zomato; next time, I'll use Swiggy or app to order meals online.
        Zomato customer support has been notified about the posted complaint.
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          A
          Amit8130430966
          from Delhi, Delhi
          Mar 26, 2022
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          Meri id terminate ho gyi thi jo ki main chalu karana chahata hu ab main kaam poori imandaari se karunga aur apna best zomato company ko dunga plzz reactive my id

          Name -vijender
          FE-322402
          Contact-[protected]
          Zomato customer support has been notified about the posted complaint.
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            N
            nisha nellai
            Mar 26, 2022
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            Address: Cid nagar chennai Zomato corporate office

            My I'd disable block 3yaer working zomoto no cancel food piease help resolve i am middle class family
            +1 photos
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              S
              Sulata Saha
              Mar 25, 2022
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              Zomato employees are so pathetic two of them gave false commitment to give full refund but they didn't initiate and one agent without asking initiate half refund and close the chat and disabled the chat option for me so i can't contact and now they are asking to get help i need to mail
              +3 photos
              Zomato customer support has been notified about the posted complaint.
              Mar 25, 2022
              Updated by Sulata Saha
              I didn't get any help from Zomato they are useless and their employees are horrible
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                M
                Munindra Mishra
                Mar 25, 2022
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                I placed an order for Rs. 117/- on 18th march, I cancelled the order and then Zomato assistance told me that refund has been initiated. I've not recieved any refund yet.

                2nd complaint

                On 25th March I paid Rs. 131/- for an order, the payment is done, the amount has been deducted from my account and the order was not placed.
                I need in refund of that also.
                Zomato customer support has been notified about the posted complaint.
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                  A
                  ANANT MANE
                  Mar 25, 2022
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                  I placed order in acropolice 501, military rd, marol, andheri east area by zomato . I ordered it from zomato app and paid with simpl App. But delivery boy refused that order is not paid. and it was cash on delivery. he asked me to send money on his Gpay UPI. I paid money on his UPI. Now I can see simpl app has bill amount for zomato used and I have paid by UPI too. Please refund my acoount.

                  Amount paid:468.3
                  simpl pay transaction ID: ZTD-22-6F30958AF9A2B
                  order id:[protected]
                  order time:25 march 2022, 01:29 PM
                  Delivery boy: rajeev Kumar Jha
                  Amount Paid:468
                  Delivery boys UPI number: [protected]
                  Gpay UPI transaction ID:[protected]
                  Zomato customer support has been notified about the posted complaint.
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                    S
                    Sho.1
                    Mar 25, 2022
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                    I was completed all thing in zomato but my profile is still pending so please solve it. My I'd is (FE1795110)
                    +1 photos
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                      S
                      Sho.1
                      Mar 25, 2022
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                      Address: Shegaon

                      Please update my profile and solve verification pending issue...
                      And activate my id
                      +1 photos
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                        M
                        Mohammed Sameer Ahmed
                        Mar 25, 2022
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                        Open My id instantly Because in my family I'm alone to earn money please open I'd fastly I didn't done anything wrong then why my I'd was terminated?????

                        FE ID 68886
                        [protected]

                        THIS IS MY ID DETAILS
                        +1 photos
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                          F
                          Fun Facts
                          Mar 24, 2022
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                          Address: Dominoz pizza . Real Hall , kalkaji ,New Delhi

                          My order no is -- [protected], I have ordered food from dominos but on 18 march due to holi there was a rush due to which dominos cancelled the order at night . I have waited for 4 hrs but no response came from your side and dominos too. Now I ordered food from zomato so refund must be initiated by zomato but they are refusing by saying that refund will be initiated by dominos .

                          And 1 more thing zomato is showing that order is delivered in the order history section.😡

                          When i call dominos they are saying that refund must be initiated by zomato because order was done from zomato platform.

                          Now both zomato and dominos are pointing towards each other to initiate a refund but no one is taking action. Please resolve my query as soon as possible. Otherwise, e I have to reach out to the higher authorities.😡
                          Zomato customer support has been notified about the posted complaint.
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                            Rajiv shrestha
                            Mar 23, 2022
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                            Address: Marathalli, Banglore

                            I have not received my zomato payments for this weak
                            Zomato customer support has been notified about the posted complaint.
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                              Rajiv shrestha
                              Mar 23, 2022
                              Resolved
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                              Resolved

                              Address: Marathalli, Bangari Niliya

                              Sir my id has been terminated plzz active my id so I can get back to my work plzz sir active my id as soon as possible plzzzz
                              +1 photos
                              Mar 23, 2022
                              Complaint marked as Resolved 
                              Its shows resolved but till now my zomato delivery partner app is blocked
                              Zomato customer support has been notified about the posted complaint.
                              Mar 23, 2022
                              Updated by Rajiv shrestha
                              Plzzz sir active my id

                              Mar 23, 2022
                              Updated by Rajiv shrestha
                              Sir it has not been resolved

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                                A
                                Aadi0702
                                from Haridwar, Uttarakhand
                                Mar 23, 2022
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                                Address: C4, Shankar Bhawan, Birla Road, Haridwar

                                I was trying to made a transaction of 100Rs. only but somehow transaction has been initiated of 10000Rs. I Contact with the support executives about this transaction & request them to do reverse transaction as i was just want to add 100Rs, but they decline. Please help me out. I want my money back.
                                Zomato customer support has been notified about the posted complaint.
                                Mar 23, 2022
                                Updated by Aadi0702
                                I was trying to made a transaction of 100Rs. only but somehow transaction has been initiated of 10000Rs. I Contact with the support executives about this transaction & request them to do reverse transaction as i was just want to add 100Rs, but they decline. Please help me out. I want my money back.
                                Transaction Date is 23March, 2022 10:43AM.
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                                  S
                                  Shahbajkhan
                                  from Surat, Gujarat
                                  Mar 23, 2022
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                                  Hello
                                  Sir/medam
                                  My self shahbajkhan from Bardoli in surat in Gujarat . I was in undertreatment for 1 month doctor told me to avoid bike riding for 1 month and I told my TL as well now I am feet to join back my work they inactive my Zomato accountplease help me to active my account. My Zomato I'd FE1508349
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                                    M
                                    Minsarul Hussain
                                    Mar 22, 2022
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                                    Address: Vatika India next sec 83

                                    My Zomato ID you have suspended bgv failed
                                    +2 photos
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                                      P
                                      Prabhakar Bebni2
                                      Mar 22, 2022
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                                      I have ordered 02 pizzas through zomato. The order was immediately cancelled. I have paid 643.40 Rs. For this order. Company has assured that the refund would be made with in 24hrs. 3days has been over but refund has not been made by the company. If I will not get mu money back, I will flag this issue in all social media platform so that customer would know the fraud policy of zomato. I will not be responsible for any implication happed when I will flag the issue I social media. Zomato would be responsible for this.
                                      Zomato customer support has been notified about the posted complaint.
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                                        M
                                        Mr Saini
                                        Mar 22, 2022
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                                        Address: 139 P, Sector 44, Gurgaon 122003, haryana, india

                                        Hello me zomato me delivey boy ka kaam 3 saal se kr rha hu. zomato apne delivery boy me bhedbhav krta he. apna kaam bhi nikalwa leta h or pure paise bhi nhi deta. maan leta h 2 delivery boy h jinko same order aaya 10 km ka dono order dene gye same location me par same restaurent se but ek ko 40rs mila or ek ko 70rs kyoki dono ka rate card alag h. ab muje ye btao dono ke pass same bike h same fuel dalta h par paise alag alag ku ase bahut se delivery boy h jo zomato ke dwara thage jaate h. plz Help kro saare delivery boy ki jo hmare liye etne mehnat krke khana laate h or unko paisa bhi shi nhi dete ye Zomato wale
                                        Zomato customer support has been notified about the posted complaint.
                                        please Solve this problem aapki ek Choti si madad se laakho delivery boys ka bhala ho jaayega
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