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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 7929
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710
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Zomato reviews & complaints page 82

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P
Prajwal 1761
from Hassan, Karnataka
Apr 10, 2022
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Address: Banglore

My Zomato rider profile verification is pending

My id - FE1820743
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    B
    Buddy Rathore
    Apr 10, 2022
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    Address: Zone Indore rau, annapurna

    Dear sir/mem mai Bobby Rathore meri id block kar di gayi karan yeh hai ki restaurant walo ne order delay kara to customer ne help support mai baat kar order cencelation kar diya or fir meri id block kar di gayi zomoto ki taraf se to sir meri madad kijiye or meri id chalu karwane mai help kijiye thankyou
    I'd FE1412312
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      P
      Pankaj.21
      from Delhi, Delhi
      Apr 10, 2022
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      Address: Delhi

      Sir/madam, my id is inactive from more than 3 days, profile verification is also pending more than 3 days I'm received my T-shirts and bag from zomato, and still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1819196 ) please help me
      Zomato customer support has been notified about the posted complaint.
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        H
        Harp22
        from Puranpur, Uttar Pradesh
        Apr 9, 2022
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        Address: Zomato

        Please open my id i work with you please open my id
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          H
          Harp22
          from Puranpur, Uttar Pradesh
          Apr 9, 2022
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          Address: Zomato india pvt ltd
          Website: Zomato.com

          I work with zomato delivery partner last 4 month i do gopd job than last few days one customer order daily more distance i go there so i always inform reach support but last days customer tell me fast delivery so forget than i do this mistake please solve i meed this job so much
          Zomato customer support has been notified about the posted complaint.
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            P
            Partha Tantubay
            from Asansol, West Bengal
            Apr 9, 2022
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            Address: New uppar chellidanga asansol

            Mera account active kijiye
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              M
              Manraaz
              Apr 9, 2022
              Jul 3, 2023
              This thread was updated on Jul 3, 2023
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              I Lalit Kumar, working as a delivery partner with zomato from three (3) years regular. At this time my location is chandigarh. But I raise request daily to change my location at patiala. But team leader or company employee doesn't understand with my problem. They says we are not changing your location. I lives at patiala, my baby is very little, that cause not able to staying chandigarh daily. I am single earner in my family. Works daily is very necessary for me. So please I request to you to transfer my I'd at patiala.
              FE ID 195512
              Contact number [protected]
              Zomato customer support has been notified about the posted complaint.
              I want change City karimnagar
              I want change City karimnagar please
              I want change City karimnagar please help me
              Zomat app i want change City karimnagar pls help me
              Change City karimnagar
              Change City banglore
              Change city nizamabad city
              Change my city Kolkata zone Barasat
              Please Change my city rishikesh
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                A
                Amit Paul 9012
                Apr 8, 2022
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                Address: Moradabad civil line
                Website: Zometo

                Blocked my id please unblock my id please🙏🙏🙏🙏🙏
                My id FE1515120
                Zomato customer support has been notified about the posted complaint.
                Please unblock my id
                I try to my best please
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                  C
                  chanchal08
                  Apr 8, 2022
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                  I ordered on 7th April 2022 soya tikka from a restaurant. The entire order was burned, it was all burning smell black as coal which obviously cant be eaten .Also the dip( chutney) given was floating out of the package in the polybag.
                  When I complained about the same to Zomato, they are reluctant and denied my request for refund.
                  I asked ZOMATO to take back the order or refund my money back but they are refunding my request and advised me to adjust with the food. How can one suggest someone to consume rotten burned food??

                  I AM HIGHLY DISGUSTED WITH ZOMATO, THEY ARE MAKING MONEY OUT OF INNOCENT PEOPLE BY DOING SUCH FRAUDULENT SCAM IN ASSOCIATION WITH THE RESTAURANT..

                  I request the consumer court to kindly look into the matter and provide me with my refund.
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    aryan #video masala
                    Apr 7, 2022
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                    Address: Sector 53

                    I order biryani from biryani by kilo... He came late its not the matter, , when he called me he started to argument with me and claiming that I don't know my adress is... When I send him my current location food master again took a apposite side and roaming here n there and claiming that I am wrong... When I called at support of biryani by kilo, , there executive behaves like Iam taken loan from them... And lastly when food master reached to my location he again started to argument with me that Iam wrong with my address... And said him plz don't argue with me but he again claiming that Iam wrong.. When I started to walk away from him to my flat He didn't stop he is claiming with the same I turned back twice and said politely that song argue but I dnt know why he was doing like insane and rigid to prove his self that he is right...
                    Over all you people make worst my night.. Mentally harrassed me... And I am never gonna order anything biryani by kilo... And uninstalling @zomato to given me blessfull night...
                    Zomato customer support has been notified about the posted complaint.
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                      Placed the order for ice cream and after waiting for 1 hour, Order# [protected] is not delivered to me but was marked delivered. I tried calling the delivery executive that entered my apartment and he says he has delivered at some other house. I kept calling him to deliver to me, but he said I’m busy now with other orders and will check after completing those orders. He came back after 4 hours and asked ke to take the ice cream which has...
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                      B
                      Baisil Babu
                      Apr 6, 2022
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                      Address: Zomato

                      When I received my order it was already in a bad condition and when i tried talking about the same to the customer care the executive was talking rude and no straight answer was provided
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        sandipkumar9580
                        Apr 6, 2022
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                        Order number [protected]

                        Paneer burger was damaged and the taste of the paneer burger was worst. I want refund of my panner burger.
                        Zomato customer support has been notified about the posted complaint.
                        Apr 18, 2022
                        Updated by sandipkumar9580
                        Number 1 fraud... Don't order food from here. Read what are they saying to me. Wrost service worst company.

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                          P
                          puneeth kamalla
                          from Khammam, Telangana
                          Apr 6, 2022
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                          Address: Khammam
                          Website: Zomato

                          I had ordered around 01:45 pm on 06th April. I had been waiting for delivery since last one and half and an hour and still counting. Don't know whether my order will be delivered or not. My order has been accepted by restaurant but they aren't replying. My order number is [protected]
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Suryasin
                            from Pune, Maharashtra
                            Apr 5, 2022
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                            Refund is not showing in my bank account

                            The refunded amount from zomato is not showing in my bank account although the zomato app says that the refund is processed, I haven't received any amount in my bank account yet nor there's any details about the refund in my bank statement. Am facing the same issue for the 3rd time on zomato....
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                            V
                            Vinni Vïņäÿ Chantì
                            Apr 5, 2022
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                            Address: Guntur 522004

                            My name Vinay kumar my Zomato account suspended due to bgv failed my I'd number;-FE1737641 I diposit 1000 I do work only one week any team leader not responding
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Ashwini Tekale
                              from Nagpur, Maharashtra
                              Apr 4, 2022
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                              Website: Zomato

                              Rs 525 were deducted for an order of a cake, which was not delivered on 9th January. The return of money has not been done even after complaining.
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Deepanshu09
                                from Sihora, Madhya Pradesh
                                Apr 4, 2022
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                                I am unable to apply any coupons for any order. For all the orders it only says cannot apply coupon for this order..
                                Please help . I was able to apply coupon earlier . Why it got disabled . Please enable and fix this.

                                Thank you,
                                Deepanshu
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                                  P
                                  Prabhjot Singh haanse
                                  from Ludhiana, Punjab
                                  Apr 4, 2022
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                                  Dear sir / mam
                                  I'm silver Star delivery partner
                                  I'd FE1746087 got blocked due to frequent denials .I want to tell that on that day I forget to offline my I'd and got automatic cancellations .Please unblock my I'd
                                  Zomato customer support has been notified about the posted complaint.
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                                    P
                                    Parmic
                                    from Mumbai, Maharashtra
                                    Apr 3, 2022
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    I ordered food by 9:00 pm
                                    Previously while ordering the app showed it will be delivered by 9:43 pm but later on it extended the time again and again . It is an insulting act as the guest were waiting I was expecting it to be delivered on time but it is ridiculous act when they cannot say the proper timing then they are blaming restaurant that food was prepared late but the delivery partner hadn’t reached the restaurant until the food was prepared
                                    I got my order delivered at 10:06 with 17 minutes delay
                                    Apr 4, 2022
                                    Complaint marked as Resolved 
                                    Date April 03, 2022 at 09:00 PM Order Number- 2436360351 Delivered at Home Your order was delivered at 10:08 PM This order with Saikrupa Amritsar Kulcha was delivered Phone number 9664982XXX
                                    Zomato customer support has been notified about the posted complaint.
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