Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vìcky Kùmar
Apr 11, 2022
Report
Copy

I had bad experience with Zomato i ordered food from Zomato cash on delivery but after 1/2 hour my food has been cancelled by Zomato i and my team hungry the night we were feeling hungry badly do some against this asap
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bhargavbadshah
    Apr 11, 2022
    Report
    Copy

    My FE ID 1809193 I am uploading my aadhar card multiple times but still they are rejecting and showing as profile verification pending please help me to resolve the issue
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Lucky Rocks
      Apr 11, 2022
      Report
      Copy

      Address: banglore
      Website: www.zomato.com/contact

      My id is terminated from zomato and im a new worker its been a week i have started working for zomato reported wrong for my order
      fe id:FE1791740
      DATE OF THE ISSUE:[protected]
      Zomato customer support has been notified about the posted complaint.
      ZOMATO IS SUCH A WORST SERVICE better to choose for a good food chain which serves more better
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        hafeez833
        from Hyderabad, Andhra Pradesh
        Apr 11, 2022
        Report
        Copy

        My order from zomato
        Order id [protected]
        From United Restaurant
        I was ordered Nahari and i got something else which is spoiled bad smell coming from food
        Restaurant is not responsive and zomato is also not responsive
        Zomato customer support has been notified about the posted complaint.
        Apr 11, 2022
        Updated by hafeez833
        No response from your email support
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          pardum chaubey
          Apr 11, 2022
          Report
          Copy

          I will all information correctly in profile section at 10th April 2022 it's showing your profile verification completed in 3 to 6 hours. But 1 days go and right now it's showing pending what will I do please I request you start my I'd fast .your sincerely pardum
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vikas Singh Shekhawat
            from Jaipur, Rajasthan
            Apr 10, 2022
            Report
            Copy

            Address: Ancor mall civil lines ajmer road Jaipur Rajasthan

            Sir meri Zomato FE ID 1821172 hai mene Zomato m kam karne ke liye apni I'd banaai thi par 3-4 dino se mera account pending m h aor desable show kar rha hai . Please help me 🙏.
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prajwal 1761
              from Hassan, Karnataka
              Apr 10, 2022
              Report
              Copy

              Address: Banglore

              My Zomato rider profile verification is pending

              My id - FE1820743
              Zomato customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Buddy Rathore
                Apr 10, 2022
                Report
                Copy

                Address: Zone Indore rau, annapurna

                Dear sir/mem mai Bobby Rathore meri id block kar di gayi karan yeh hai ki restaurant walo ne order delay kara to customer ne help support mai baat kar order cencelation kar diya or fir meri id block kar di gayi zomoto ki taraf se to sir meri madad kijiye or meri id chalu karwane mai help kijiye thankyou
                I'd FE1412312
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pankaj.21
                  from Delhi, Delhi
                  Apr 10, 2022
                  Report
                  Copy

                  Address: Delhi

                  Sir/madam, my id is inactive from more than 3 days, profile verification is also pending more than 3 days I'm received my T-shirts and bag from zomato, and still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1819196 ) please help me
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Harp22
                    from Puranpur, Uttar Pradesh
                    Apr 9, 2022
                    Report
                    Copy

                    Address: Zomato

                    Please open my id i work with you please open my id
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Harp22
                      from Puranpur, Uttar Pradesh
                      Apr 9, 2022
                      Report
                      Copy

                      Address: Zomato india pvt ltd
                      Website: Zomato.com

                      I work with zomato delivery partner last 4 month i do gopd job than last few days one customer order daily more distance i go there so i always inform reach support but last days customer tell me fast delivery so forget than i do this mistake please solve i meed this job so much
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Partha Tantubay
                        from Asansol, West Bengal
                        Apr 9, 2022
                        Report
                        Copy

                        Address: New uppar chellidanga asansol

                        Mera account active kijiye
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Manraaz
                          Apr 9, 2022
                          Jul 3, 2023
                          This thread was updated on Jul 3, 2023
                          Report
                          Copy

                          I Lalit Kumar, working as a delivery partner with zomato from three (3) years regular. At this time my location is chandigarh. But I raise request daily to change my location at patiala. But team leader or company employee doesn't understand with my problem. They says we are not changing your location. I lives at patiala, my baby is very little, that cause not able to staying chandigarh daily. I am single earner in my family. Works daily is very necessary for me. So please I request to you to transfer my I'd at patiala.
                          FE ID 195512
                          Contact number [protected]
                          Zomato customer support has been notified about the posted complaint.
                          I want change City karimnagar
                          I want change City karimnagar please
                          I want change City karimnagar please help me
                          Zomat app i want change City karimnagar pls help me
                          Change City karimnagar
                          Change City banglore
                          Change city nizamabad city
                          Change my city Kolkata zone Barasat
                          Please Change my city rishikesh
                          Helpful
                          31 other people found this review helpful
                          31 found this helpful
                          9 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Amit Paul 9012
                            Apr 8, 2022
                            Report
                            Copy

                            Address: Moradabad civil line
                            Website: Zometo

                            Blocked my id please unblock my id please🙏🙏🙏🙏🙏
                            My id FE1515120
                            Zomato customer support has been notified about the posted complaint.
                            Please unblock my id
                            I try to my best please
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              chanchal08
                              Apr 8, 2022
                              Report
                              Copy

                              I ordered on 7th April 2022 soya tikka from a restaurant. The entire order was burned, it was all burning smell black as coal which obviously cant be eaten .Also the dip( chutney) given was floating out of the package in the polybag.
                              When I complained about the same to Zomato, they are reluctant and denied my request for refund.
                              I asked ZOMATO to take back the order or refund my money back but they are refunding my request and advised me to adjust with the food. How can one suggest someone to consume rotten burned food??

                              I AM HIGHLY DISGUSTED WITH ZOMATO, THEY ARE MAKING MONEY OUT OF INNOCENT PEOPLE BY DOING SUCH FRAUDULENT SCAM IN ASSOCIATION WITH THE RESTAURANT..

                              I request the consumer court to kindly look into the matter and provide me with my refund.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                aryan #video masala
                                Apr 7, 2022
                                Report
                                Copy

                                Address: Sector 53

                                I order biryani from biryani by kilo... He came late its not the matter, , when he called me he started to argument with me and claiming that I don't know my adress is... When I send him my current location food master again took a apposite side and roaming here n there and claiming that I am wrong... When I called at support of biryani by kilo, , there executive behaves like Iam taken loan from them... And lastly when food master reached to my location he again started to argument with me that Iam wrong with my address... And said him plz don't argue with me but he again claiming that Iam wrong.. When I started to walk away from him to my flat He didn't stop he is claiming with the same I turned back twice and said politely that song argue but I dnt know why he was doing like insane and rigid to prove his self that he is right...
                                Over all you people make worst my night.. Mentally harrassed me... And I am never gonna order anything biryani by kilo... And uninstalling @zomato to given me blessfull night...
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Placed the order for ice cream and after waiting for 1 hour, Order# [protected] is not delivered to me but was marked delivered. I tried calling the delivery executive that entered my apartment and he says he has delivered at some other house. I kept calling him to deliver to me, but he said I’m busy now with other orders and will check after completing those orders. He came back after 4 hours and asked ke to take the ice cream which has...
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy
                                  B
                                  Baisil Babu
                                  Apr 6, 2022
                                  Report
                                  Copy

                                  Address: Zomato

                                  When I received my order it was already in a bad condition and when i tried talking about the same to the customer care the executive was talking rude and no straight answer was provided
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    sandipkumar9580
                                    Apr 6, 2022
                                    Report
                                    Copy

                                    Order number [protected]

                                    Paneer burger was damaged and the taste of the paneer burger was worst. I want refund of my panner burger.
                                    Zomato customer support has been notified about the posted complaint.
                                    Apr 18, 2022
                                    Updated by sandipkumar9580
                                    Number 1 fraud... Don't order food from here. Read what are they saying to me. Wrost service worst company.

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      puneeth kamalla
                                      from Khammam, Telangana
                                      Apr 6, 2022
                                      Report
                                      Copy

                                      Address: Khammam
                                      Website: Zomato

                                      I had ordered around 01:45 pm on 06th April. I had been waiting for delivery since last one and half and an hour and still counting. Don't know whether my order will be delivered or not. My order has been accepted by restaurant but they aren't replying. My order number is [protected]
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit