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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
Complaints 7935
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Zomato reviews & complaints page 84

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P
Pankaj9130
from Pune, Maharashtra
Mar 30, 2022
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Address: Pune

Hello sir my name is sahil on date30 march my id is terminated due to identity fraud in my rpofile pic i doesn't wear my goggle and when i was login or online then selfi i wear goggle or skarf also plzz activate my id as soon as possible
My id no is FE1762856
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    A
    Anushka Naidu
    Mar 30, 2022
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    I had ordered 2 VEG wraps from Faasos on Zomato on 23rd March 2022. However, i was delivered with 2 Chicken Wraps instead.
    Upon complaining, Zomato easily backed out saying we are just delivery partners and for any blunder from the restaurant, i need to contact them for refund. So i did that, I contacted Faasos and they immediately initiated a refund of Rs 176 to the Zomato account. Upon checking after 7 days, I still haven’t received the amount so i seek customer support from Zomato, however they kept dodging my query and asked me to drop emails from day 1 itself which I already did. They said we only deal with real time issues and since your issue is old, write an email to us. I have written several emails, followed up but no reply or refund.
    I would like to make this a strong point because when I am a Zomato Pro member (i already pay more for their services) my concerns are not addressed properly.
    This is not a mistake, its a huge blunder because i had ordered the veg wraps for a pure vegetarian and this person ended up having the non veg wrap instead. I asked Zomato to take back the wraps too but no reply.
    Kindly assist my complaint and please take strict action against Zomato. They are simply unprofessional.
    Zomato customer support has been notified about the posted complaint.
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      K
      Karan Chaturvedi
      Mar 30, 2022
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      Address: H-402, Palm Bellagio, Shankar Nagar

      Giving wrong information to customer and very slow delayed and irresponsible service i have ever seen they were saying lie to customer about their delivery order i have screenshot of conversation
      Zomato customer support has been notified about the posted complaint.
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        N
        Niranjan17
        from Jaipur, Rajasthan
        Mar 29, 2022
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        Address: Vaishali nagar jaipur

        Sir meri id block kr di.mene 3-4 week se kam bhi nhi kiya tha. Fir bhi distance fraud bata kr meri ID block kr di.sir meri id chalu kr do.FE 827224 Mo. [protected]
        Zomato customer support has been notified about the posted complaint.
        Mar 29, 2022
        Updated by Niranjan17
        Sir meri id chalu kro
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          S
          Syed9343
          Mar 29, 2022
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          Address: Hyderabad

          I have pid amount but still my I'd is not active ... And unable to contact Zomato care ..I'd no- fe1800430
          Zomato customer support has been notified about the posted complaint.
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            V
            Vamsi Babu
            Mar 29, 2022
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            The app was working fine till yesterday. I never cancelled any orders and I even bought the zomato pro plus package. I request you please help me in this matter
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              K
              Keshav Batra
              Mar 29, 2022
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              Address: saharanpur

              Sir meri ye id terminate ku ho gayi hai plz isko open kar dijiye maine kuch galat nahi kiya hai plz check the my id
              fe-1098410
              mobile no. [protected]
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                D
                Dhananjay gorakh lad
                from Nashik, Maharashtra
                Mar 28, 2022
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                Address: Nashik

                Sir/madam
                I am delivery partner of zomato my id is blocked for distance fraud but iam not do any fraud please help me i am helpless please 🙏🙏🙏🙏
                Maine ek month se kam nahi kiya hai please meri id chalu karo 🙏🙏🙏🙏❤️
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                  C
                  classic044
                  from Yamuna Nagar, Haryana
                  Mar 28, 2022
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                  Hello sir/ madam, Hello, sir/ madam, I have a complaint against the restaurant because its owner's behavior is bad, its owner is running 2 different name restaurants from the same shop which is on zomato whose name is - 1 Sachdeva Chinese Tonic, 2 Combo Factory Main Request krita hu removed isko from zomato..ap combo factory all reviews check kr skte h overall is a scam with customers please remove it both restaurant combo factory and sachdeva chinese tonic

                  Restaurant name - combo factory
                  Other name ( sachdeva chinese tonic )

                  My contact number - [protected]
                  Email- [protected]@gmail.com
                  State- haryana
                  City- yamunanagar
                  Pin code- 135001
                  Zomato customer support has been notified about the posted complaint.
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                    S
                    Sanskriti02
                    Mar 28, 2022
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                    Few days back I ordered some food from zomato and the order got delayed..I tried connecting to the delivery guy but he wasn't responding as well. Then I connected to a virtual assistant of yours through zia and he said suggested to cancel the order as the delay was from zomato's end also he credited 10rs delay compensation in my zomato account.
                    Since then I'm unable to use cash on delivery option.
                    The dealy and cancelation was from your end zomato kindly fix this.
                    Zomato customer support has been notified about the posted complaint.
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                      P
                      Prajwal Kunder
                      Mar 28, 2022
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                      Website: www.zomato.com

                      Mobile No :[protected]
                      Email:[protected]@gmail.com
                      It's showing coupons not available for current orders
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                        A
                        Arhat boudh
                        from Ghaziabad, Uttar Pradesh
                        Mar 28, 2022
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                        Address: Indrapuram

                        I am very upset. I am not able to use my zomato delivery app due to holi. My account has been disabled, which is why most of the restaurants close the doors on Holi and I have to cancel the order due to which my account has been disabled, I also sent ticket from my account but still no response my team leader mr anil is not picking my call or once pick up call then give me a time for next day without hearing my concern.
                        I want solve my problem and Zomato company give money from till the number of days my account is closed after Holi.
                        Zomato customer support has been notified about the posted complaint.
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                          J
                          Janakiraman12
                          from SALEM, Tamil Nadu
                          Mar 28, 2022
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                          My id is FE1799514
                          Pls activate
                          Zomato customer support has been notified about the posted complaint.
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                            J
                            Janakiraman12
                            from SALEM, Tamil Nadu
                            Mar 28, 2022
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                            My profile verification is pending..so pls activate my id
                            Zomato customer support has been notified about the posted complaint.
                            Mar 28, 2022
                            Updated by Janakiraman12
                            My id is FE1799514
                            Mar 28, 2022
                            Updated by Janakiraman12
                            My is verification pending
                            Pls activate ...my is FE1799514
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                              M
                              Mahesh Mhetre
                              from Solapur, Maharashtra
                              Mar 28, 2022
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                              Address: 34/2 New pacha peth 70 Foot Road Solapur

                              Hello sir main 1 saal se zomato delivery boy ka jab kar raha hu Lekin achanak se 2 - 3 din Pehle meri zomato id Deactivat kar diya hai
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                                V
                                VEEanu
                                from Bengaluru, Karnataka
                                Mar 27, 2022
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                                Due to personal reason I could not accept the orders hence my account my terminated. Request you to activate my account as soon as possible.
                                Zomato customer support has been notified about the posted complaint.
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                                  S
                                  shubhchandra jha
                                  Mar 27, 2022
                                  Resolved
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                                  Resolved

                                  Mu name is Shubh Chandra jha meri id 23/3/2022 se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1793288 please check and confirm if my contact number is [protected]
                                  Mar 27, 2022
                                  Complaint marked as Resolved 
                                  Meri id profile verification pending se hat dijiye my name is Shubh Chandra jha and my I'd number is FE193288 my contact no is 9971412178
                                  Zomato customer support has been notified about the posted complaint.
                                  Mar 27, 2022
                                  Updated by shubhchandra jha
                                  Please sir request hai ki aap meri id active kar dijiye
                                  Mar 27, 2022
                                  Updated by shubhchandra jha
                                  My I'd profile verification pending se hat dijiye
                                  Mar 27, 2022
                                  Updated by shubhchandra jha
                                  Meri id profile verification pending se nhi hati hai

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                                    A
                                    Abhilesh583
                                    from kolkata, West Bengal
                                    Mar 26, 2022
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                                    I believe I should discontinue ordering from Zomato because what I experienced today was not good for me or for Zomato's reputation. I received my order around an hour after the estimated delivery time. This is the last time I get food from Zomato; next time, I'll use Swiggy or app to order meals online.
                                    Zomato customer support has been notified about the posted complaint.
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                                      A
                                      Amit8130430966
                                      from Delhi, Delhi
                                      Mar 26, 2022
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                                      Meri id terminate ho gyi thi jo ki main chalu karana chahata hu ab main kaam poori imandaari se karunga aur apna best zomato company ko dunga plzz reactive my id

                                      Name -vijender
                                      FE-322402
                                      Contact-[protected]
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                                        N
                                        nisha nellai
                                        Mar 26, 2022
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                                        Address: Cid nagar chennai Zomato corporate office

                                        My I'd disable block 3yaer working zomoto no cancel food piease help resolve i am middle class family
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