Zoomcar Complaints & Reviews

Booking id : jps6npqi5.
Refund amount : 2863
Date of trip-end: 13 jun 2020.

Now a days, zoom car receiving many refund related complaints. Unfortunately i'm one of them. My refund amount is not initiated. Have followed up with zoom car so many times, every time they provide a false tentative date and not processing the amount.

To zoom car:
Hey zoom car, i'm sorry for registering this complaint....

Booking id: jps6n1gcs,
It's almost 3months, not even heard anything from the customer care, sent many emails. It's not a less amount of money 14, 400. I paid with my credit card, now i can't able to pay them, they are charging interest. I'm really not sure why they are playing stupid little games on customers...

Booking id: jps6n1gcs, it's almost 3months, not even heard anything from the customer care, sent many emails. It's not a less amount of money 14, 400. I paid with my credit card, now i can't able to pay them, they are charging interest. I'm really not sure why they are playing stupid little games on customers...

Hi,
I have spoken to zoomcar representatives many times, and everytime i am getting different answer that, you will get the refund in two weeks, you will get refund in 48 hrs etc. Once they said you will recieve a link and after filling your account information you will be given refund instantly, but nothing has happened.
It's been more than 2 months now and i am fed of service, zoomcar has given me.

I spoken...

I have booked zoom car on 26th jun for two days on returned my car on 28 jun. Refund should have been happened after 15 days. But till today no refund is happened. When i call customer care then they are simply bluffing me saying it will happen verysoon. My booking id jps6n5k8f...

I had completed my booking on 2nd june and had been promised that the refund would be initiated within 15 days but its been over a month that they refund is not initiated. The zoomcar support people keeping extending the dates but nothing happened yet.

The reference id is : jps6nyzec
Arinjay...

I had a booking for a car on 10 june 2020 booked through Zoomcar India. It's been more than one month now as on 17 July 2020 that I haven't received my refund back. I've tried to call their helpline multiple times only to be kept in line. I've also written about 10 e-mails to them but didn't get any answer back. I'm really disappointed in their services and would advice all the readers never to avail their services. I think filing a legal...

Zoomcar swiftly accepted my booking for a car back in May. I cancelled the booking for personal reasons the very next day (31st of May) and after a penalty fee of ₹800 which was deducted, I was promised the balance would be refunded in 24-48 hours. It has been 48 DAYS and there is still no sign of refund. Company is not responding or calling back...

Refund of my cancelled booking is pending since 27may2020. Full refund amount shows up under refund processing page of zoomcar but its not taking any step further. I called and wrote mails to zoomcar many times. But every time I received same reply, " you would get refund within a week, sorry for delay due to covid-19 situation. "
Its been almost 2 months. Now my call doesn't connect, my mails aren't replied; may be they have blocked...

I had booked a zoomcar on 8th june and had paid the deposit of 2000 rs, which was supposed to be refunded back to me in 7-10 business days. It's July 17 today, and after tonnes of complaints, requests to get a call back from the customer service I haven't yet recieved my money. Nor a call from the customer executives. Their policy states that they would give back my refund max by 10-15 days yet I've been calling everyday and registering complaints...

I have many refunds pending from zoomcar. Its been so long and when ever I call their customer support, they always say 2 more weeks to resolve a technical refund issue. I am not sure what is the technical issue which is taking months for them to resolve. Mean while my money is stuck with them for very long time.

The orders and refund amounts are as follows

JPS6NYUD2 - Rs. 14523
JPS6NYU2B - Rs. 19040br...

I have booked a zoom car one month ago on the 15th of june 2020 and since then i am continuously trying to connect with the company but not getting proper response.
Most of the time nobody responds to customer care no. Which i have almost tried several times.
My booking id:jps6np1r9
Booking date: 15 june 2020...

Its been one month and my refund amount is not yet credited. I tried many times to reach out customer support but i am unable to reach. Worst customer support and overall experience is bad....

I have booked 2 vechicles and subsciption from zoomcar which did not work out. I have raised request for refunds for the cancelled bookings. I have not received my refunds for all the 3 bookings which were cancelled.
I have tried contacting their customer service, emails, connecting through twitter/facebook but all in vain. They have a standard response that we have some issue on our end. This has been the same issue for 1.5 months....

Done with my booking jps6np9ik on 24th june no refund received for rs1700, raised another complaint too about the experience while using zoomcar!
My other complaint was the car which i got was not well maintained, ac did not work, one side headlight was not working at all...

Still waiting for refund amount after 2 months after trip. Every time sane reply from company sorry we are processing. Now even they stopped there option of speaking to customer care. I suspect company is going to be closed and are cheating customers by holding the refund amount.

Please let me know how i can file a cheating case against zoomcar company

Booking id - jps6n1ffe...

Hi... This is regarding refund for by booking jps6np63s with zoomcar which is not yet credited back to my account. It's already been more than 15 working days. No response from customer care. Only while booking they will automatically call us. When we have refund queries they won't respond nor pick calls not reply to emails...

I have make booking on zoomcar 2nd and 3june 2020 and they even not provide me a car ford freestyle and take. My ₹8000 and not refunding they are doing fraud with me...

Please let me know the status of fuel refund amount. It's been 1 nd half months over. Still now the amount is not refunded. I have tried calling customer care executives lot of times. No one picked up the call.

Booking id - jps6nyg14
Contact :. [protected]

Thanks
Ragul deep r...

I have booked a car at 22nd june 2020..
And i still i didn't received my refund...