Zoomcar Complaints & Reviews

Hello,

I made the booking on 16 may 2020 at 11:39 am, paid 9978 inr for booking, and 2999 inr as deposit total amount 12977 inr and later canceled my booking on 16 may 2020 at 11:49 am. My booking id jps6n1eyx.

Still, i didn’t get any refund amount. I called too many times to customer care but every time says we work from home and remotely so it takes some time but now it's more than one month and now i not...

Hi,

I have made some bookings from zoom car and have to cancel them because of some personal reasons. I have my credit card dues pending and any delay in this regards will impose late due fine. Please find the booking details below:
Booking ids - jps6nyupl, jps6n1hl4, jps6n1hqo, jps6n1hqo, jps6n1hqo, jps6n1u0x.

Registered e-mail id - [protected]@ymail.com

I have made several complains to...

I had 2 bookings and both of them i cancelled them a long time back but still didn't receive any refund amount. Below are the details :

1. Jps6nkj4l [cancelled on 16-may-20] - ₹ 5, 373 refund amount
2. Jps6nkoqh [cancelled on 23-may-20] - ₹ 6, 425 refund amount

Total: ₹ 11, 798

I have followed up for the same on-call every week but each time i get the false promise that amount would...

Its more than 45 days after i have cancelled zoomcar booking. But till now refund is pending from zoom car. My registered mobile number is [protected] and email id is [protected]@gmail.com. I have complained to their customer care 3 times but still no progress....

I need to file a complaint against zoom car india pvt ltd, a rental car company based in bangalore.
I have cancelled my few car bookings and even after 65 days the refund amount is not yet credited. I followed up many times to zoom car but nothing has come out.
I am attaching booking details for each booking for your easy reference.
There are total 7 refunds around inr 7.0 lacs are awaited from the company and even after...

I need to file a complaint against zoom car india pvt ltd, a rental car company based in bangalore.
I have cancelled my few car bookings and even after 65 days the refund amount is not yet credited. I followed up many times to zoom car but nothing has come out.
I am attaching below details for each booking for your easy reference;
Email communication
Credit card statement (Highlighted in yellow color)
Zoom...

It's been a month since i cancelled my booking. But zoomcar has not yet refunded my money. The delay is unacceptable. Your customer care number is not reachable. You don't reply to emails. Is the company still functional?...

Hello, consumer forum.
I had done the following 8 bookings on zoomcar. Booking date: between 13 feb 2020 to 15 feb 2020. I was assured in february that i will be refunded back the whole booking money if i cancel my booking 24 hours before the start of my booking. Disputed booking details are as mentioned below.

Booking id - date of service - booking amount to be refunded - days of cancellation as of today
Jps6novxw-25...

Didn't get my Refund for Booking completed on 1st of June and still no proper response from customer Care Services. Need immediate action please. Thanks
Rahul Kumar
M- [protected]...

I have cancelled two bookings and refund is still pending it's been more than 20 days

And another refund for fuel is also pending

Booking id details : jps6ny6pf, jps6ny6a5, jps6nyzhc

My credit card statement is generated and have to pay for the thing i didn't use

Don't how zoom car can be so pathetic with their service....

I have booked car from zoomcar via Bookind Id JPS6N1UOD on 30/04/2020 but due to covid cancelled my trip on 31/05/2020 and its been more than 15 days still not get my refund of Rs. 4615...

I have made a booking using zoomcar and it has been three months and they still haven't processed my refund amount. I am from hyderabad and i mailed them literally 100 times now. Still no update. Kindly help me regarding this...

I booked a car on 23rd june with a new zoomcar account. As soon as the booking was about to start they informed that document is not clear please upload another. I uploaded another then they said you are having multiple accounts so you have to upload a picture of another document instead of aadhar card. I uploaded my passport for secondary document. Once the document was uploaded they stopped responding. I was in hurry to leave for my urgent...

Its been more than 20 days now, and still o have not received my refund. My booking id jps6nyyun. Tried to contact in all possible ways but no response...

Booking id: jps6nyort
Refund amount yet to be done: rs. 2703/-

I booked maruthi swift at for june 1, 2020.
Although i am not satisfied with the delivery and pick up service, i did not complain.
On june 5 th, i made a request of the refund on the app. I got a call back request to wait for 2 more weeks. After 10 days, i contacted again to remind them. The customer care representative mr. Rohit chakraborthy...

I made a booking on month of may'20 last week for 6-7 june but i cancelled booking on 30th may'20. But still my amount is not refunded & when i called to customer support no one is updating the refund status & they updated me that you will get your refund in 2-3 weeks. Already 2-3 weeks gone but still my amount not refunded yet....

I have booked a car on 29th may and cancelled the booking on 30th May. They are telling refund will given in 15 days. But it has been 25 days I didn't any process from their.can you please help me out...

I booked a car (I20) for 10 days. The car was supposed to be delivered on 1 jun 2020 at 9am but when i reached the location (Sana kirana store bilal nagar) at 8:30 am i did not find the car and reached their customer service. First she told me that they will deliver it at 9am, i waited until 9:10 am and also tried to contact her but to no avail. At 9:15 am when i took a cab back i got a call from them asking me to go to shamshad to pick up...

Hi made a booking which gor cancelled and again i made a booking having same duration and all. 13th of June it was completed and with all the formalities i submitted back the rented vehicle. Instantly after that i received a mail from Zoomcar about the calculated refund amount but till date even after following up with the team, no one has l reverted back to me and no update is received wether the amount is initiated or not. As per their...

Refund pending and no response received from company although after complaining again and again...