Zoomcar Complaints & Reviews

I didn't get the refund amount if i ask them they say that they have sent to gateway. I'm a student i need that money as soon as possible. Booking ID.. JPS69L3R5 Pls provide me soon...

My booking id is JPS69C2ES waiting for refund and almost 9 Month is over.
Kindly give the exact solution.

Kindly release our payment as soon as possible.

Dear Zoomcar Team

Please look into this matter positively, i will be highly obliged to you and your company...

My DL is still under from Avery long time. Unable to add any new image or delete the images uploaded. Kindly help me on it....

Dear sir
Please refund my deposit amount as soon as possible.
My details
[protected]@gmail.com
[protected]...

I have completed my trip on 4th July and i till now i haven’t received me security refund amount back. The policy say that amount will be reflected upto 15 days and its 16th day. Worst service i have ever seen. I dont know why it takes too long for refunding amount. Very poor experience.
ID - JPS69KKXE...

I tried to book a tata tiago on 22 july 2021 but during payment transaction that was through google pay, the money ie 1759 rs was sent successfully to zoomcar@paytm upi ID after the payment the application was crashed and it showed no booking. The proof is i even received a booking ID i.e JPS69ZZ2E because i redeemed zoomcar credits which were 50. I'm very much disappointed with zoomcar customer service and i need my money back. I'm expecting...

Hello team,

I have booked a car from 21 July 2021 6 Am - 23 July 2021 9 am in Zoom car app and the amount was 5245 incl of everything. So I have done the payment through my debit card and the my money has been debited from my account to your account. But all of sudden it says that the payment has been failed.

But my money has been debited and I got a message and mail stating the money has successfully Debited...

I had booked a Zoomcar on17/07/2021. It was Swift Car. I picked up the car at 11.30 pm and dropped off the car on time according to the booking at around 1.00 am in the pallavaram zoomcar hub. It was clean ride and when dropping off the executives in the hub asked me to drop the car in a certain place and close the trip. I did as per their request and closed the trip. Later a Vehicle damage Fees of Rs.8000/- has been added. When spoke to...

My booking id is JPS69KR12 waiting for refund and almost 10 days is over.
Please give the exact solution and don't copy standard reply from your template.
Send may replies from you on mails.

If you are closing the ticket without solving it, you get more of these on daily basis....

My booking id is JPS69KR12 waiting for refund and almost 10 days is over.
Please give the exact solution and don't copy standard reply from your template.
Send may replies from you on mails.

Srini...

Zoomcar threatens its customers to initiate proceedings for the things the customers didn’t even do. We have been levied refuelling charges on the basis of the false data that they provided the car with 26% fuel when in reality it was not more than 21% (we have evidence of the kms the car was run for and the refuelling expenses we incurred personally which will prove that the 26% fuel story does not match up). Earlier a false charge of...

I have booked a car for rent with Booking id : JPS665ROS. I have been imposed with late returning charges by zoomcar. But the scenario is the parking place given by zoom car is in a private area and locals got into a argument to not park the vehicle there. Tle this into consideration and resolve issue....

ZoomCar Subscription Registered Email Id: [protected]@gmail.com

Rent Start Date: 1st July 2021
On 2nd July: The car break-pad got damaged and clutch plate got burnt, Car Breakdown.
I was promised over the mail that by 6th July I will get the car back and its going to be 9th July 2021, all I am getting false promises from them.

Whenever I call your people/staff of Patna ZoomCar
Rakesh(team...

Zoomcar provided me with poor quality battery which was shutting down every time and again. Spoilt the entire trip.
Booking iD-JPS69KK6V....

Zoom car has blocked my account which had 3500 zoom credits and not giving any satisfactory answer. I have been their customer for since last 4 years, they are saying I have multiple accounts that is why they blocked my account and the account which they are claiming to be mine is of my friend. They are saying once the account is blocked it cannot be unblocked. Simply they are doing because I have referred zoom car to many of my friends and...

Hi team Zoomcar!

This is Reddy I've booked a zoomcar from airport site - Ahmedabad bearing booking ID JPS69OW20. After traveling 30 kilometers from Ahmedabad towards Morbi district, we've stopped at a hotel for breakfast. Post breakfast pit stop, the car did not start, we've seeked help from the hotel staff to push it so we can resume our journey and attend the business meet scheduled in Morbi.

The car started...

Hi I booked Honda Mobilio booking Id JPS69OG1A I have been added invalid refuelling fee of 1046/- as u can check start and end checklist I received car with 0% and I Dropped car at same level I have proofs this so unfair to treat innocent customers by adding invalid charges and looting from them .I'm so unsatisfied by zoom car plz remove invalid charges from my account...

I want to delete my account due to the recent uproar of data breaches the company had in 2018 and would like to remove my information from their unsecured servers....

Please I want to update mail address of my zoomcar car profile.when I created my zoomcar profile I uploaded my friends mail address now I want to change the mail address into my mail address. contact provided on the profile is mine. so please provide solution to my probl...

I had booked car from zoomcar at 20 nov 2020. i had paid Rs.999 as deposit amount. Now its more than 6 months they haven't refund the amount. As per the policies deposit amount should refund within 28 working days to the account. Also there is no customer care contact number of support mail id to contact them regarding the issue. Please update when they are gonna refund my deposit....