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ZoomIn India Complaints & Reviews

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Updated: Aug 9, 2025
Complaints 280
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42
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ZoomIn India reviews & complaints page 10

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M
minakshi.bebo
from Jais, Uttar Pradesh
Jan 2, 2019
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Address: Mumbai City, Maharashtra

I have made an order for a photo album on zoomin. ZMP1-5BA3ODVI this is my order no.
I ordered it on 20/12/2018 but it is not received yet . i have paid money for it also. i m trying to contact zoomin but no contact no. is given... i mailed but no response from their side... please help me for my order... i am attaching the screenshot of my order and please find my order.
+1 photos
ZoomIn India customer support has been notified about the posted complaint.
Jan 07, 2019
Updated by minakshi.bebo
still order has not received
I uploaded 33 photos on 26 dec 2018 only 30 got uploaded the remaining 3 didn't get uploaded as its saying those photos aren't there in my device though they are present in the device.

my order has not received - Comment #3313281 - Image #0
Hello,
Original photos are cropped badly. Sometimes head is removed also. Very poor quality of prinring. Sample photo given. Please re-print and send with original photo quality.your quick response is highly appreciated. Please revert bhajahari.[protected]@gmail.com for any information
Regards,
Shoubhik Sinha

my order has not received - Comment #3323691 - Image #0
my order has not received - Comment #3323691 - Image #1
my order has not received - Comment #3323691 - Image #2
my order has not received - Comment #3323691 - Image #3
Tubai Sinha's reply, Jan 11, 2019
Zoomin order Id was ZIN1-2IFH4RAO
Sir
My Dady photo upload for it web site
Enlargement 16*20 size then make payment do wateway for gpay transfer successful transaction upi Id:[protected]
So pls refund or take order
Saravana Manoj's reply, Jan 8, 2019
Sir
my transaction upi Id:900811889848
Amount RS.468
Pls consider for refund my account
My account number is
CA:510909010003797
City union bank
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    S
    Sameerjiyaan
    from Kota, Rajasthan
    Dec 27, 2018
    Resolved
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    Resolved

    Website: Zoomin photos

    I have bought zoomin family photo book 6×6" 32 photos. And uploaded from zoomin app. I received product in 7 days via delhivery courier. When i received it i found that zoomin sent me wrong product. Don't know how?
    My order id is zmp1-rcizodiv
    Order cost worth 329+69 (Shipping)
    No costumer care service.
    I usually believe in online shopping but this time really not happy with zoomins services
    Its technical fault or fault from zoomin side. Please costumer care help me.
    Jan 20, 2019
    Complaint marked as Resolved 
    ZoomIn India customer support has been notified about the posted complaint.
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      V
      Vinisha Sabharwal
      from Hisar, Haryana
      Dec 18, 2018
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      Hi,

      I have placed my order on 18/12/2018 by zoomin website and payment has been done of rs 658.43 through paytm app, payment has been deducted from my wallet but the order was not placed and showing "Payment pensing". This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

      Order ID: ZIN1-9EP8LR2S
      Transaction id: [protected]
      Merchant website: www.zoomin.com
      Amount paid: 658.43
      Customer phone number: 7888372xxx
      +2 photos
      ZoomIn India customer support has been notified about the posted complaint.
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        M
        Mayuri Deshmukh
        from Delhi, Delhi
        Dec 18, 2018
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        Address: Pune, Maharashtra

        I placed an order before 8 days i. E on 11/12/2018. My payment was already done i. E of 399 rs... Probable date of delivery was 17th dec... Now as i am checking my order placement tracker... The message showing that no any date is available for the given order... Such a bad service is this. And really bad behaviour... Please try to resolve this issue... Either deliver this order within time.. Or refund my amount in my source account..
        ZoomIn India customer support has been notified about the posted complaint.
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          C
          Chowdhury Anir
          from Kharagpur, West Bengal
          Dec 10, 2018
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          Address: 723101

          Dear zoom in,

          I want to deliver my product to egypt, but unfortunately i didn't find any option regarding it as i can only see india, uk, canada and some more countries. Please tell me how can i deliver my items to egypt. Last time i was able to send it world wide and now i can only see limited option of countries. Can zoomin suggest me about this matter.
          ZoomIn India customer support has been notified about the posted complaint.
          My order no is zmp1MBVLKU3J MY PHOTO IS NOT UPLOADING PROPERLY MY CONTACTS NO IS [protected] so my pic is crop properly because my face is cut on pic so plz slove my problem
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            M
            mradul dangi
            from Vellore, Tamil Nadu
            Nov 15, 2018
            Resolved
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            Resolved

            Website: www.zoomin.com

            I have placed my order on 14/11/2018 by zoomin website and payment has been done of rs 1144.18 through phonepe app, payment has been deducted from my wallet but the order was not placed and showing "the transaction failed". This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

            Transaction id:ptm20181114028108278121201811140815
            Merchant website: www.zoomin.com
            Amount paid: 1144.18
            Customer phone number: 7530002xxx

            Thanking you.
            +2 photos
            Nov 15, 2018
            Complaint marked as Resolved 
            Order is placed today 15/11/2018. Thanks for the needful steps at the earliest.
            ZoomIn India customer support has been notified about the posted complaint.
            Hi Team,

            This is the first time I have placed an order in Zoomin and had a bad experience. Order number ZO-92A0774EC9 where the amount is deducted from my bank but the order status is still showing pending in the app.
            Could you look into this issue and resolve.

            Kind Regards,
            Nivya M

            payment deducted but order not placed and showing the transaction cancelled. - Comment #3575815 - Image #0
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              S
              Shiwani Sharma
              from Pune, Maharashtra
              Nov 13, 2018
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              Address: Pune, Maharashtra, 411057
              Website: www.zoomin.com

              On 07 oct 2018, i made online transaction to zoomin website, the money was deducted but i didn't recieve any order id or any kind of information from zoomin. I confirmed it from my bank that the payment had been done and successfully received at zoomin. It's more than a month and i am still waiting for my money back.
              Merchant's reference no[protected]
              ZoomIn India customer support has been notified about the posted complaint.
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                A
                AnupriyaGupta
                from Mumbai, Maharashtra
                Oct 23, 2018
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                I have placed my order on 23/10/ 2018 by zoomin app and payment has been done of rs 244.25 through PaytmApp, payment has been deducted from my wallet but the order was not placed. Look after this matter as soon as possible.

                Transaction ID: TR-749FD24526A3A0A5
                Merchant Website: www.zoomin.com
                Amount Paid: 244.25
                Order Date:23/10/2018
                Paid At: White Ventures Online Private Limited

                Thanking you.
                +1 photos
                ZoomIn India customer support has been notified about the posted complaint.
                I placed my order on 23th October.. Delivery date was 27th..Today is 28th October but my item hasn't been delivered..& when I try to track shipment it showing that there is a dealy beyond our control.. Please help me order id-ZIMP1-YVEABV5Z help me it is very disappointing help me anyway

                payment done but order not placed 23/10/2018 - Comment #3254910 - Image #0
                I ordered a photo mug with an expected photo graph, but i got empty mug without photo which is terribly disappointing, so how can i return my mug since no customer care service numbers are not working properly, replace my mug or return my payment, do please give me a solution,
                Hello team Zoom in. Very bad that you don't have any contact numy. I ordered photo book of silk cover. You send me ordinary hard cover book. Please take this book and give my the booy with silk cover.
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                  J
                  jyt01
                  from Delhi, Delhi
                  Oct 18, 2018
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                  I have placed my order on 16/10/ 2018 by zoomin website and payment has been done of rs 247.70 through PhonePe App, payment has been deducted from my wallet but the order was not placed and showing to pay again as payment is in pending. Then i have paid again using paytm for the order.This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money for 1st transaction and deliver my product also as soon as possible as i have made payment twice.

                  Transaction ID:C1810162332066984721454
                  Order id :[protected]
                  Merchant Website: www.zoomin.com
                  Amount Paid: 247.70
                  Order Date: 16 October 2018
                  Customer Phone Number: [protected]

                  Thanking you.
                  +1 photos
                  ZoomIn India customer support has been notified about the posted complaint.
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                    D
                    Dhanraj Mayatra
                    from Mumbai, Maharashtra
                    Oct 16, 2018
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                    I want my refund on my account pls... Spoke to someone and he was saying to download team viewer app and also was asking for cvv no. I did dat n dey are disconnecting the call... Abusing in call I want my money or the album back pls. I had called to ask about my delivery.. but my order is cancelled they say... And also... Idk y there is no helpline on the app for Zoomin. Pls I should get my album or my money back to my account and pls contact me on [protected]
                    +1 photos
                    ZoomIn India customer support has been notified about the posted complaint.
                    Mother [censored]ers deliver my product ...Where is my order...No option to cancel and refund...?...hdhshshshshdhshshshshshdhhhdhshshshshshshsh
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                      M
                      Mukesh Kasnia
                      from Delhi, Delhi
                      Oct 16, 2018
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                      Website: zoomin.com

                      When i ordering 6"by6" photobook, i choose freecharge wallet to pay amount of 186.44rs. Payment was successfully done and deducted amount but website still showing pay amount for place order. Then i payment again the amount of 186.44 rs and order placed. Please refund my 1st time payment of 186.44rs.
                      1st time payment made by orderid was
                      [protected].
                      And 2nd time payment made by orderid was[protected]. (Zmp1-xjyuyiml)
                      And please improve your app and website.
                      +1 photos
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                        A
                        akash_28
                        from Bengaluru, Karnataka
                        Oct 3, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra
                        Website: zoomin.com

                        I have placed my order on 2/10/ 2018 by zoomin website and payment has been done of rs 457.80 through PhonePe App, payment has been deducted from my wallet but the order was not placed and showing to pay again as payment is in pending. This is very unprofessional behaviour. You are cheating your customers. Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

                        Transaction ID:[protected]
                        Merchant Website: www.zoomin.com
                        Amount Paid: 457.84
                        Order Date:[protected]:33:18
                        Customer Phone Number: 7003545XXX

                        Thanking you.
                        +1 photos
                        Oct 4, 2018
                        Complaint marked as Resolved 
                        ZoomIn India customer support has been notified about the posted complaint.
                        Sir I contact to delivery boy 20-30 times but he not responding properly what is my fault why they are not responding . My order should be delivered or my money should be return to me.i have contact them but all not reply. They all reply that they are on leave so we don't know what should be done
                        Wrong Photos Delivery Order id - ZIN1-YCDLYUOA: I Received Wrong Person Photo in My Order maybe this is exchange with someone help me regarding this... I already rise a help on zoomin web regarding this but no reply from this website also my issu mark as solved without replying this

                        payment successful but website showing to pay again and my order was not placed. - Comment #3256481 - Image #0
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                          P
                          prasadamit7
                          from Jalesar, Uttar Pradesh
                          Sep 24, 2018
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                          T id-C1809221642452380819270 phone or on 22 sep at 04: 42 PM
                          Order id-[protected]cillect request from PAYU
                          OFFER CODE MYPRIDE
                          Mobile-[protected]
                          @mailid [protected]@yahoo.com
                          Facebook [protected]@yahoo.com
                          Photo uploaded by zooming app
                          I email continue but they are not replied even customer support not contact not is not updated...I tried email frequently inspite of they are not responding...even I attached pic of transaction I'd ..also
                          +1 photos
                          ZoomIn India customer support has been notified about the posted complaint.
                          Hey,

                          Please note that this is a successful transaction via PayUmoney Payment Id - [protected] at our end, the amount for the same has been remitted to the merchant.

                          For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

                          Regards,
                          Team PayU
                          Please refund me i want to cancle my order
                          ZMP1-RLCTIRYJ

                          amount deducted but order not placed - Comment #3247593 - Image #0
                          Hi Team Zoom.
                          I am really disappointed with my last order.
                          Order Number -ZMP1-UHKXGMGV.
                          Picture Quality is very bad, It's not visible.I want my money back.
                          Or I can place the order again .
                          Kinldy help me with ASAP.
                          Regards,
                          Saurabh.
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                            N
                            Naushab Afreen
                            from Kolkata, West Bengal
                            Sep 15, 2018
                            Resolved
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                            Resolved

                            Address: Gaya, Bihar, 823001

                            I have order from zoomin photo album and done my payment and received a mail that my order is processing after 2 days my order is shipped and received a mail regarding this also but when my order is not delivered i contact to this no as written customer care no[protected] they said that my order is cancelled. My order no-zin1-ahutctqf. So plz refund my amount as soon as possible.
                            Sep 15, 2018
                            Complaint marked as Resolved 
                            They didn't resolve my problem yet
                            ZoomIn India customer support has been notified about the posted complaint.
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                              N
                              NIshaNT RAAJ
                              from Mayiladuthurai, Tamil Nadu
                              Sep 14, 2018
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                              Address: Mysore, Karnataka, 570027
                              Website: Zooming.com

                              I started to place an order on zoomin app.
                              I chose the product and provided the address. On payment page,
                              I chose to pay by phonepe. My transaction was successful but the app didn't return to order placement page. Application hanged on payment successful page
                              Now payment is successful but order not placed.
                              Email id - [protected]@gmail.com
                              Mob no - [protected]
                              Transaction id - tr-b86c972d6396546c
                              Please help
                              +1 photos
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                                S
                                shirinaditya
                                from Mumbai, Maharashtra
                                Sep 10, 2018
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                                My order no.- zmp1-qzuavaxv
                                My way bill no.[protected]

                                My order was cancelled by the delivery boy.
                                He didn't even visited my place and he cancelled the order. The only reason was that i didn't pickup the call. I denied to cancelled the order still he did it. He talked to me in a very harsh tone. This kind of behaviour is not acceptable. Pls consider. I hope i'll receive my order by tomorrow or so
                                ZoomIn India customer support has been notified about the posted complaint.
                                On the website they mentioned that you will get 100% cashback if you pay by paytm upto Rs.100 but I paid Rs.80 and I didn't got cashback and now I'm unable to cancel the order and these people don't even have a customer care number
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                                  S
                                  Suhani Varshney
                                  from Mumbai, Maharashtra
                                  Aug 21, 2018
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                                  Address: Mumbai City, Maharashtra, 400072
                                  Website: zoomin.com

                                  I ordered 2 mugs from zoomin app on 20/08/2018
                                  I did payment from phonepe account
                                  Payment was successfull but order was not confirmed
                                  I have no history in my order section also
                                  I have only mail from payu that my payment to zoomin is successful
                                  What should i do?
                                  Kindly help me with this problem or else i will take some major steps towards this issue
                                  ZoomIn India customer support has been notified about the posted complaint.
                                  I ordered 2 mugs and payment was successful.. i paid from phonepe .. i got confirmation from phonepe that payment is successful and did not get any order confirmation.. not able to contact customer care.. raised request on app also.. no contact.. please help
                                  I was placing an order for photo book, my amount got deducted but order was not placed. I want refund of my amount immediately.
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                                    Pranjali Srivastava
                                    from Chennai, Tamil Nadu
                                    Aug 14, 2018
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                                    Address: Mumbai City, Maharashtra, 400096
                                    Website: zoomin.com

                                    I had ordered few products on zoomin. They only send me few products and the others were not send to me. After i raised a complaint they send me a coupon for 1 part of the order that was left undelivered, saying that the image resolution was not correct and they will resend me after i order again with the free coupon, which i did and received that product. But the rest of the products 8 out of 20, are still undelivered, and they are not responding to my complaints either.
                                    ZoomIn India customer support has been notified about the posted complaint.
                                    I have never do any transaction on easemytrip thriugh Amazon website. But on my bank statement it showing 12279 rupees paid on zoomin online I am providing you Reference number and authentication code provided by my bank please match it
                                    References number [protected] 64
                                    authentication code 038417.
                                    Order P[protected]
                                    On September 14th around 9:10PM IST.
                                    I ordered 12 (5.5*5.5) photos to be printed by Zoom In. For which I paid Rs.174.63 and even received cashback of RS.100 but when I opened the app again the products were still in card but the money was deducted from my phonePe account.

                                    product not received - Comment #3211624 - Image #0
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                                      R
                                      Raka Sengupta
                                      from Kolkata, West Bengal
                                      Aug 5, 2018
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                                      photo books

                                      It had taken me months to complete two photo books in zoomin india site. Particularly one of these is a portfolio album and costed 4000+ inr if ordered.
                                      15 days back when i tried to order, i was unable to open and order these two. Raised a ticket with them.
                                      I received a casual response as "you have designed your album with a theme for which the license has been expired hence the creation is not loading/showing error." i inquired...
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                                      G
                                      gkasrivinay
                                      from Bengaluru, Karnataka
                                      Jul 4, 2018
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                                      I have order 6x6 photo book.. I have used freecharge as payment mode.. Money got deducted from my account., but the order has not been placed.. Please refund my money.. Please make it as soon as possible. Dont make you customers into facing this kind of issues. So please refund my money back into my freecharge account. Please improve your services also
                                      ZoomIn India customer support has been notified about the posted complaint.
                                      I did'nt got my item which i orderd.
                                      Order id - ZMP1-PAZGLLCQ
                                      I have ordered 6x6 photo book of 20 pages and my transaction is successful of 322 but order is not shipped on app till now show in Add Cart why and i have 2 time transaction but till now show in add cart Your all customers no is not correct All phone no out of coverage so I money is refund as soon as possible please improve ur site
                                      My order no. ZMP1-PBMPMU8M.
                                      As my order is scheduled to be deliver to 10 august and it is not yet delivered. Please tell me the reason and date when my product will deliver. Please Reply ASAP.
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