ZoomIn India Complaints & Reviews

My email I'd [protected]@gmail.com I had ordered a product and I want to cancel it now

I have booked a zoomcar Maruti swift AT on with including fuel nearby panjagutta behind decalthon building as the fuel was 10% in car i have filled up diesel of Rs 1000 & before checkout i have submitted the original fuel receipt aslo 18Jan2021 9pm to to 19jan2021 4AM its been more than 60 days i didn't receive my fuel refund raised 5 times complain in zoomcar app but still no one got in touch with me my booking ID is :- JPS6N6AWB & vehicle number TS07UF9359 please solve my issue as soon as possible else ill visit panjagutta police station to lodge an fraud case & cheating on customer FIR on zoomcar
Name - MOHD SAMDANI HUSSAIN
CONTACT - +91 [protected]
EMIAL:- samdani.[protected]@gmail.com

I had to reschedule the delivery as I was unavailable at the time and it did not reach me the next day. The executive called and asked for delivery code, after which I received a text wrongly accusing me of refusing to accept the order. Tracker shows it is locked in RTO.
Kindly assign another delivery executive to make the delivery at the earliest.

AWB tracking number: [protected]

Hi, sir

I have orderd Feb 9th
Order I'd ZO[protected]

Why shipment delayed, I'm very very disappointed ur courier service. Please check my details . maximum 4to5days shipment was delivery but still 10days to ago but product not for delivery, , please urgently check my status

My refund is pending from 14 th April 2020. Still haven't received it.

Chosen Amazon pay and the payment is successful but order is not confirmed Message shown that Zoom In App facing some issues. Please refund the amount.

Couldn't find any customer care numbers in the Zoom in web /app. Though found some numbers as Zoom in customer care they are not working.

My transaction details are as below:
Date: Wednesday, 3 February, 2021 7:01:25 PM IST
Seller: ZoomIn
Amazon Pay Transaction ID: P[protected]
ZoomIn ID: zoomin-ZO-55A0209D4E-1
Status: Successful
Transaction Amount: Rs.900.91

Got message from Amazon that payment is succesful.

Booking id JPS6NKIAH. Refund not received it had been 6 months now. what service are you providing? You have again released a 50% discount offer still you're not able to refund the amount.

Sir, I'm Anurag Bhardwaj new user of Zoomin App. Few minutes ago, I placed an order for square prints from Zoomin App & paid 116 rs via AMAZON PAY. The payment is done & showing successful in AMAZON PAY & amount is debited from My Bank Account while Zoomin App is still showing my order as pending and awaiting payment confirmation...
They are saying me to pay again & still showing order not confirmed...

Sir please Help me with this as soon as possible as I can't bear this loss

The order is out for delivery since 16/01/2021 and the delivery guy has not called me even once .Adding to that they always show wrong status on the website like "customer out of town", "customer refused to take the package"!
I have been contacting customer care since 4-5 days then also no action has been taken yet, now the status is showing ofd locked ..now they are not even attempting delivery.
Kindly look into the matter and let me know when will I receive my order.
The courier service is highly unprofessional and they need to improve their service.I would recommend not to go with the company"ZoomIN"!
My awb no-[protected]
They have no proper customer care service and once received the money they no longer care about your product.
I want my money back if they are not able to deliver a simple product.

They do not have a proper support system..and the delivery company that they choose our the worst.My package should be delivered by ecomExpress uptil now but no proper status is known for my package .
When I contact them they are like we are contacting delivery ppl and get back to you, Its been 5 days but no results from their side .
This is the last time I am ordering anything from ZoomIn ..i recoomend ppl to not go with ZoomIn..because their delivery service is the worst and their support is also bad

Have made a booking with zoomcar for car rental on 21st September 2020 with booking ID JPS6NE341 but cancelled it due to some reasons. An amount of Rs 850 is due to be refund by the company but has not been refunded till date i.e 13th January 2021.The customer support numbers are not at all working and there's no response for he emails sent. Kindly take appropriate action against the company as the company is trying to deliberately dupe customers.

On 27 December 2020 I order photo album of ₹133.62 by mistake I give wrong phone number because of that otp is send to that number so I didn't get an otp and delivery boy say otp is necessary and he cancel my order but I didn't get my money back

I ordered 8 Calendar out of which one is incorrect with other people order

I have ordered a product and its promised date is today 28th December. You also said that today the product is out for delivery. But I didn't receive it. What should I do

My order is not delivered yet. During tracking it's showing its return back. I did not get any call for logistics service. I tried to rach them. But no response my order no is zo-184840A45A.
I took exprey delvery. After paying extra also not getting service

Dear Team,

I placed an order on 14th Dec, while i was placing they showed the delivery date as 19th Dec and i paid a extra money for express shipping. But today is 21st and the item is not even reached close to my delivery city.

Their shipping partner(Ecom Express-Tracking ID:[protected]) didn't started the shipping till 19th December(which is actual delivery date) even though they got the item on 16th December. I raised a complaint about their shipping and delivery timelines but not getting a proper response from the customer care. They are saying that the item moving as expected to be delivered by 23rd Dec and gave me the same tracking id and asking me to track time to time and waste my time.

Whats the fun in charging for Express Delivery and even after paying they are not even meeting the normal delivery timelines. The occasion is on 21st Dec and what should i do with the gift item if it's reaching after the date.

Why its taking longer than usual i paid for express delivery and its still stucked at bhiwandi please deliver my package its urgent

Order ID :ZO[protected], I have ordered calender and was supposed to be deliver on 28 Nov still not been done:
Ecom express tracking ID :[protected]. The courier person has given update as I am unavailable wherein I was there in bank till 7 pm. Its wrong update given. After that continuously I am following up with zoomin and ecom express but both of them are least interested in parcel delivery.

Hi zoomcar has not refunded yet and its been more than a month. There is no way to contact them and no replies to the emails also. They have pathetic customer support. I have finished my bookimg on 20th nov and still waiting on refund there has been no support from there side.

My order I’d is ZO-CFE8A7688F
I had ordered on 17th of November and the estimated delivery date was between 20-23 nov
The status Of my order is in printing for the past 7 days
I had to gift it to someone on 26th
I have been mailing you people for the past 3 days that ship my order on priority but I get the same reply every day that u are sorry for the delay and I will be intimated when the order is shipped which is obvious that I will get a mail but that’s not what I’m asking
I[censored] weren’t able to provide the product you should have kept the delivery dates such that I could plan something else
I want you to ship my order today on priority basis or give my money back else I shall report in the consumer forum and make sure that I appreciate your poor professionalism on all platforms