ZoomIn India Complaints & Reviews

RES. SIR SPEED POST NO EM[protected]IN POSTED FROM KALBADEVI HPO ON DATED 19/01/2010. BUT IT DELIVERED TO ME ON DATE 30/01/2010.I HAVE FACED MANY PROBLEM DURING THIS. SPEED POST SECTION OF PANIPAT POST OFFICE AND PANIPAT REFINERY POST OFFICE RESPONSE WAS VERY PAINFULL WHEN I WAS TAKING INFORMATION ABUOT SAME SPEED POST. THIS IS TOO LATE . PL. TAKE ACTION AGAINES INDIA POST IN CONSUMER COURT, AND KINDLY INFORM ME.
THANKS WITH REGARDS.
KALPANA SONU
HOUSE NO.- B -4033,
REFINERY TOWNSHIP
PO- PANIPAT REFINERY
132140 HARYANA.

My Order Details are as follows:
Date Placed Order ID Shipped To Order Total Status
Dec. 30 2009 ZIN1-XER3AOVM Surat, India
Rs. 60.66 Processing
Surat, India - Arriving: Jan. 02 2010 - Jan. 11 2010
Dec. 29 2009 ZIN1-NIYNVWQS Surat, India
Rs. 45.23 Processing
Surat, India - Arriving: Jan. 01 2010 - Jan. 10 2010
Track your order
Dec. 25 2009 ZIN1-CGZRQSKK Surat, India
Rs. 1425.08 Processing
Surat, India - Arriving: Dec. 28 2009 - Jan. 06 2010
It is still Processing and amount already deducted from my credit card. Please Help????

Hi,

This is with regards to an order that I made from website http://www.zoomin.com

Order # ZIN1-HQKHIQZGY.

I have been a regular user of this site since some time and this is the first time that I am facing such a bad experience.

The product which I ordered was not delivered at the address that I mentioned and the person for which it was shipped was asked to pick up the stuff from the courier office. The reason the courier firm gave was that they don’t have service in the area of the shipment and that zoomin provided the wrong pincode to them and that was the reason why they took the order. They informed that they wouldn’t have taken the order if the correct pincode was provided

When I have clearly mentioned the address of shipment with the pincode, why was there a confusion in providing the correct pincode to the courier firm?
The shipment was a gift to someone and the person had to travel more than 8Kms to collect the courier. If you can’t provide an order properly at a particular location, cant you mention this at the time of taking order?
The courier firm abused the person who went to collect the courier. This is not at all acceptable.

I am going to file a case in consumer court highlighting the above points (basically for charging money and cheating).

Best Regards,
Tony Thomas

I MADE A PURCHASE OF A PERSONALISED NAME TAG MUG THROUGH ZOOMIN.COM..THEY ASSURED ME THAT MY ORDER NO ZIN1-BOFVCYXDX HAS BEEN SHIPPED THROUGH ELBEE COURIER SERVICES..AFTER THE DUE TIME WHEN I TRACKED MY ORDER STATUS IT IS SHOWING A FAKE REMARK THAT DOOR WAS LOCKED..I TRIED TO LOCATE THE CUSTOMER SERVICE NOS BUT ALL WERE FARZI NOS..WHY THEY ARE EXISTING IN BUSINESS TO BEFOOL THE CONSUMERS...SHOULD THE HARD STEP THEY DESERVE TO PROCEED FOR??