ZoomIn India Complaints & Reviews

Dear sir,

I ended my zap subscription for Renault kwid KA03 AH 6236 on September 30th 2020 Till now ( 12/october/2020) they did not do the final settlement and or at least my caution deposit amount, i'm getting those template emails for all my queries. saying they will process it at earliest, moreover they said their TAT is 5-7 days from the date of handover.

From the toll-free number also they removed the option...

I have order my photo book of 32 pages inthat last two pages are totally bad itss not looking good myOrder Id
ZO-1299793C65...

Hi

Zoomcar is NOT returning any money (even their website shows refund) after 8 weeks on cancellation.

Booking ID: JPS6N0A11 (Cancelled on Aug 14th, 2020) - still amount Rs 3847 is NOT refunded till date...

I have ordered hardcover premium glossy photobook 5.5'- 32 pages designer cover bearing order no zo-0362c406c5 on the 15th of aug 2020 at 11:35 pm with express option of delivery and also for that they have charged me rs. 129.00 + 71.82 (Tax) additionally by giving an assured timeline to reach within 3 to 6 days, but it was already 19 days expired, and still i have not received my shipment. They have dispatched the order through e com express...

I have ordered hardcover premium glossy photobook 5.5'- 32 pages designer cover bearing order no zo-0362c406c5 on the 15th of aug 2020 at 11:35 pm with express option of delivery and also for that they have charged me rs. 129.00 + 71.82 (Tax) additionally by giving an assured timeline to reach within 3 to 6 days, but it was already 19 days expired, and still i have not received my shipment. They have dispatched the order through e com express...

I had placed order with your app on the 28th, vide order number (mentioned in image below) during ordering the app suggested me to take fast express delivery by charging me extra so that I can have my order delivered asap, since then I’ve tried to check up with the postal services who claim that package hasn’t yet been picked up from ZoomIn. Further your customer services is absolutely pathetic, reply time is almost 24hrs and email is...

I have made an order for a photo prints on zoomin. [protected] this is my order no. And was sent through ecom express,
I ordered it on 17/08/2020 but it is not received yet. I have paid money for it also. I m trying to contact zoomin but noresponse from them... I mailed but no response from their side... Please help me for my order... I am attaching the screenshot of my order and please find my order....

I made car booking on zoomcar on 31 may 20, booking id is jps6nyota. Same day i cancelled it, apart from this i made three booking too, booking ids are jps6ny79v, jps6nyuf4 and jps6nygl4. I cancelled all except jps6nygl4 which was completed on 06 jun 20. Including all refunds my amount is 15731 rupees. Now it is almost three months passed but i have not received any refund for any booking. I paid from credit card for that now i am paying...

Courier boy does not attempt for delivery, and in tracking option status shows delivery failed. And now status shows that parcel returned....

Hi team,
I have been trying to connect to zoomcar customer care to resolve my issue but its impossible to connect to their customer care over the phone.
I have posted my concern on zoomcar facebook page but again no help. (Snapshot attached below)
I talked to zoomcar customer care executive over the call on 18th june 2020 and i was informed it will be done in 2 weeks but again no response and i haven't been able to connect...

I booked a car for date 22 June and another car for 28 june. The booking for 22 June was modified by zoomcar itself and the pickup location was changed from mira road, Thane to T2 Airport, Andheri and I was promised that two way cab refund would be provided and also I had attached a bill of 500 rupees for fuel which was also to be refunded to me.Zoomcar promises to refund the amount within 15 days it's been more than a month my I haven't...

I placed an order last month and still it has not reached me.. This is the first i am facing issue with zoomin..

Without reaching me or contacting me, now the status shows "returned"..

Who has set the status to return?

When i select reorder, it is asking me to pay again?

Please do the needful.....

I am a associate of tata tiago car number is ap31tp1578 i have subscribed a year ago before i subscribed the car company told me that u can terminate when ever u want and they even told if the car crosses 100000 kms we will change the car they told me but they did nor change. Before lockdown i. E 23 march 2020 my car went on a trip of 1600kms car was returned and the car was not in driveble conduction car brake oil is empty and many problems...

I have booked zoomcar on 29th may and completed the booking on 6th june its more than 1 month now still i have not got my refund of rs 7349 my booking id is jps6nyqpz plz help...

I gave order on 25 may 2020, for my cousin birthday,
My order id is :zo[protected]

Keeping so many maild and messages no proper response, no proper phone number, i have every mails in my mail box. What they promised and what they gave committment

False commitment, false promises, given by zoomin

Such a bad experience to me.. My shipment got reship it seems..

Thanks br...

Hi, i have 2 booking from zoomcar jps6n12ut, jps6n1f0o.
It’s been almost a month from 18th may 2020. I still haven’t received a refund of security deposit of both the booking
Rs 3659, rs 2999 respectively. I tried calling the customer care and following up regularly and on their twitter handle but they would only give false statements to have patience and wait until lockdown and after lockdown now their excuse are to wait...

I placed order on 27th april 2020 and still the expected delivery was 18th may. Till today i didnt received order and not able ro contact customer care as well. I already paid for the order and not getting it.
I tried to reach to zoomin several times but not able to.
Please help me with it asap.
My order id is zo-af428edabe....

Dear sir/madam,

Greetings of the day..!

I made a booking on 14/03/20, unfortunately trip was cancelled so i cancelled the booking. At the time of booking i used 762 zoomcar credits after cancellation i got the message it will refunded as back to source means iy should be in the form of credits, for your information attached the screenshot but when i call to customer care and inquire about the credits they told...

I don't get my order but in the order history of the app there are showing my order has delivered. Now what shall i do? Tell me or help me.. My order id in zoomin is z0-475ccfbedd.. I ordered in zoomin about many days ago. Then 6th march i saw that my printed pictures were delivered then i was shocked because i don't get anything then how is this possible.. I am very much worried about my printed pictures.. Please help me to get out of this...

The product has been delivered to someone else without reaching out to me.
It's completely unacceptable and irresponsible to get the product, which includes personal photographs, delivered to someone else without reaching out to the customer. The photos were delivered to x brama reddy on 16th october, 2019 at 15:25 pm. The company name is zoomin, a company based out of mumbai and delivery service was via fedex....