ZoomIn India Complaints & Reviews

I place an order on 14 october 2019 and it was expected to deliver between 21 -23 october but now the delivery status is showing cancelled or failed delivery and they were asking for reorder but i can't do that because of lack of time i need my order today only 22 october (Order i'd - zo-4af64fafec).. They were not responding to my mails... And i don't know how to talk to them, how do i communicate and have a conversation for my order...

I ordered a photobook from zoomin. They printed it and they shipped it to deliver me. But till now it has not been delivered nor it shows the correct delivery date as it always shows it will be delivered today and then it changes to next day, nor i can contact to zoomin or courier partner. They are just making us fool. The first impression of zoomin is bad and it will always be bad now....

I ordered the 5×5 photobook on 26th of september and today i contacted them many times by mails that why my product is still in printing and when will they shipped the order.
I got a mail saying that my product will be shipped by tomorrow and now what i see at midnight the application is showing that my order is cancelled.
I was not confirmed with this neither i got any refund.
This is such a fraud happened with me and...

I ordered to print photos from zoomin and payment has also been made, but i have not received the product yet and the product is delivered showing in their app.
I also did a query in the help section of the app but none of its replies came. Customer care numbers are also wrong, which are not connecting at all. I do not understand what to do.
I ordered this for gift to someone on their birthday....

I ordered a product from zoom in on 30 aug 2019 (Order id: zin1-hqpzothj), it is expected to come on sep 7th. But i didn't get the product. When i visit the website it is showing order has been delivered. I am unable to contact to their customer care on phone. Even if i send mail also no body is responding to my mail. So, can you please help me regarding this....

I ordered a product on zoom in on 02-09-19. With an express delivery to be delivered in 2 to 5 days order no. Zo[protected]a1. But has not been delivered yet and is reported to be delivered in 10 days. I already paid extra money for express delivery.
Then what is the fun of paying extra for delayed delivery. It was an urgency for that product. I want that product to be delivered in estimated time....

Team,

I had ordered a photo frame for my newborn. Zoomin took my order, made my payment and after few days i receive a frame which is broken and the photo image is mirrored.

Zoomin team has not made the photo frame according to my request.

How can your team mirror image a photo and frame it and send me?

I need refund or provide me a new frame with original image...

Its been 24hrs i didnt receive any mail lik wen i wl receive my order inspitem getting mails like we wll look after it how many times i have to file the complaint i seriously regret for placing an order in ur site no proper replys no customer care number no updates of delivery how many times i have to ask about my order status zo-efbad20c56 estimated delivery was in between 17-19aug but still i didnt receive any update of my order n still...

In zoom car loveback sale i have made a booking (Jps6b0k1e).in which i need to get 7052 zoom credits. Still i didn't received the credits. When i tried calling zoom it is not connecting through any of their numbers.

I tried for two days, also i have written a mail through app one week ago but still i didn't received any response.

This is very bad experience with zoom. Kindly help me out of this....

Such a worst app ever n ever i have seen in my life, no proper maintainence at all if zero would have been i would have given a big zero to this app. I have placed my order n amount got deducted wen i tried to track my order its showing like wrong order id entered and wen i tried to contact customer care there is no proper info about customer care not even customer care number now whom should i contact to know the status of my order...

I was ordering through flifkart coupon code of rs 279. After image selection i submitted cupon code. But app is showing that coupon code has expired, but in actually i did not use this before. I have mailed against this problem to zoomin but problem not solved.
According to me zoomin working process is not good because i have tried to so many times to solve my issue, but they did not reply. Please help me in this....

Sir this is to inform you that I was booking an photo albumb by zoom in app and that albumb cost me 99.12 rupees on delivery and I make the payment via net banking option and now I am here to raise a complaint against the zoomin company
And sir I have the transaction id too for the payment and i want my money to be refunded in my bank account
Bank-Sbi
Transaction ID is IGAGRSYZC7
Dhirender Singh
[protected]...

This is to inform you that i had ordered photo frame print 8x10 size in brown colour, but received the package found different black colour and combination of frame.

Black colour is prohibited in my home.

It's looking ugly m really disappointed with this would request you to look into the same and do the needful.

Order number
Zmp1-psfbycjt

Date placed
Jul. 24 2019...

I'm trying to book this for first time from my account.
But i'm unable to book it, as it shows me that i'm blacklisted from zoomcar and can't use their services.
I don't know how that's even possible, it's my very first booking.
I've tried to reach them with e-mail but it's been hours and they haven't responded yet.
I've also completed my verification and other processes.
And their customer care number is...

I have ordered for 3 calender's with different photos as 36, but somehow only 24 photos got uploaded. I have raised a request in help-desk and one of the team member told me that don't worry the photos are 36 only. I trusted her. When i got my order it contains duplicate copy of 2 calender's, which contains same photos. I have raised the complaint and no one is responding. I got very terrible experience.

Also i don't want...

I had placed an order at zoomin [zin1-auyt8j4y is my order id]. It shows payment pending although my transaction though payment was successful as i have already enquired with my bank. I have been trying to contact zoomin since last two days but no reply on their part. I hope they cancel my order and refund the amount asap. They have the worst customer service ever as they don't reply to emails. The phone number they have provided doesnot...

I had placed an order at zoomin [zin1-2i3edmcw is my order id]. It shows payment pending although my transaction through paytm was successful as i have already enquired the paytm office. I have been trying to contact zoomin since last two days but no reply on their part. I hope they cancel my order and refund the amount asap. They have the worst customer service ever as they don't reply to emails. The phone number they have provided doesnot...

I have placed order on 1/5/2019 by zoomin website and payment has been done of rs 245.43 through paytm app, payment has been deducted from my wallet but the order was not placed and showing "the transaction failed". Look after this matter as soon as possible. Refund my money or deliver my products as soon as possible.

Transaction id: [protected]
Merchant website: www.zoomin.com
Orderid: zin1-txkzqbcc
Amount...

I have order a albjm before a month and I didn't get my order till now so its request to cancel my order and retrun my money and my order deliver on some other place as I check it via tracking I'd and that address is not mine.
How can you deliver my photo album to address so please be inititaitve for this other wise i"ll go to police and i think that was only the solution and secondly your company didn't mentioned any customer care...

I was charged 10000 for accident and also late fee. During accidents they dont charge late fees late fee was around 3000 rs. The damages were very minor which can be repaired under 1000rs. If they even go and replace the whole damaged parts to new ones, it will only cost maximum of 6000. As told by the zoomcar representative, the excess amount i paid should be refunded by last week. I have called them more than 10 times regarding this.. And...