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ZoomIn India Complaints & Reviews

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Last updated Mar 6, 2024
Complaints 280
Resolved
42
Unresolved
238
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ZoomIn India reviews & complaints page 4

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B
Beingsagarpanchal
Jan 7, 2022
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I haven't received the delivery yet

My order is to be delivered on 2nd june and it is not yet delivered . The agent is not calling and putting the status as wrong......
+1 photos
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B
Balakrishna123456
from Hyderabad, Andhra Pradesh
Jan 7, 2022
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Can't receive my order

I ordered a calendar with family pics from zoom in India on 2/01/2022
In my mail shows it delivered on 9th January to 11th January. I track my order now in their website. It shows already delivered to home. And I can't receive any courier and call from any courier service. I didn't face this problem from any online store till now. Zoomin is fraud ? Please help to get my family pictures with calendar
Thanks....
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Y
Yamunakumar
from Kanchipuram, Tamil Nadu
Dec 15, 2021
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About my order

Address:23/32 Rayankuttaipalamstreet, kanchipuram

I ordered a photos from this app..they said the expecting date is 10/12/2021...but still 15/12/2021, I didn't receive any product..pls consider my compaint as my request... response my complaint as soon as possible......
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V
vishnoi05
from Pune, Maharashtra
Dec 13, 2021
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Booking#JPS69PQK5 - Theft in my car

Address:607, DDA Tower-2, Janakpuri District Center,Delhi

Hi All,
This is regarding Booking#JPS69PQK5. I have given my car in a very good condition but it was returned in a very pathetic condition. Below are issues:
1- First of all there is tampering with initial reading of car which was 60557 but updated to 60600 by customer (Arjun). Images are uploaded before and after in ticket#597154.
2- When car was returned it was in pathetic condition and reading was 60603 but reported...
+6 photos
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M
MihaelKeehl
from Anjar, Gujarat
Dec 11, 2021
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Didn't receive the order Even after paying extra for express delivery.

I didn't receive the order yet after paying extra for express delivery. I ordered the album on 5th Dec. Their transit system is too slow. Their service is total ###. I'm very disappointed with them for this....
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T
Trawat
from Bengaluru, Karnataka
Dec 11, 2021
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Amount debited - Booking not confirmed

Booked the service on 7th dec 2021 for travel dates of 25th dec 2021- 27th dec 2021 from bengaluru.
Amount debited from account.
Its been 4 days no booking confirmation is sent.
Customer service - not able to connect and it’s pathetic.
Booking ID: JPS69PAN5
Name: Tarun Rawat...
+1 photos
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S
Saloni0702
from Tikamgarh, Madhya Pradesh
Dec 10, 2021
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Pending payment

Address:Old bus stand khai mohalla

I had ordered a photo calendar for which I have paid but the payment is not showing....
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D
Devanshi Khanna
Dec 9, 2021
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Package is misrouted twice

I ordered some photos with this ZOOMIN application.It was to arrive on 7th of December but has not arrived yet.Package is misrouted twice.There is no valid customer care number available so that one can atleast solve queries....
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Y
Yash shah 3591
from Mumbai, Maharashtra
Nov 27, 2021
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Soft photobook

I've ordered a soft photobook whose payment is also done and delivery was in transit . But now it's showing as delivered but I haven't received any delivery yet. I have ordered this to gift someone. I don't know what to do now....
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Z
Zinu Shah
Nov 21, 2021
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Delayed Delivery

I placed order on 16th November while opting in express delivery that charges 30 ₹ extra. They claimed the delivery will take 3-5 days and that time has passed and the order is no where near to being delivered.

They are false advertising and misleading the consumers. They must be held against this in the court...
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A
Ayush Tibra
Nov 16, 2021
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My order is not delivered since 15 days

I don't understand when will i receive my order its been more than 15 days delay since now and i have no information from your side. There is no contact information too where should i call?
And there is update of order status and it just not coming without any reason.
And why on the earth my order is not coming. I want my refund back within 12 hrs ASAP!!...
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Address:Ashray bhawan nh 58 girls hostel roorkee road near raj randir mandap. Modipuram meerut

I ordered a photobook .my name is purvi bhatai. Order ID -ZO-40D2535EB5...
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G
GayathriKandepu
Nov 11, 2021
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Please cancel order ZO-3124DE3673

I just watched the digital book so I wanted to enlarge the pic size to the full page 5.5" so please allow me to make the necessary changes and then I will reorder.

I have sent an email with attachment with details of issues.

Please advise....
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S
Simin333
from Bengaluru, Karnataka
Nov 7, 2021
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Delivery delay

Hi,
Inspite of repeated requests I have still not got my photos which I paid for express delivery and now also no status update.
Order no . ZO-43AC832147

Simi
simi.[protected]@gmail.com...
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P
P.S.Krishnan
Nov 6, 2021
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8" X 10" COLOURED PHOTO PRINT

I ordered an 8" x 10" framed print Orange on October 29, 2021. I had requested express shipping paying Rs. 30 extra. When I tried to know my "Track Order status it is given by the Ecom Express courier that my order is still in transit and it is kept on hold in Chennai and I have been requested to contact the customer care, estimated delivery date is given as 2nd November 2021. I do not know the customer care number. Please help me. My order...
+1 photos
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I
I R
Nov 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled

I order prints 30th October and estimated delivery date 2nd November to 5th November. Order id ZO-BECABD42EE.
I already paid amount rs 420.36.
But order status cancelled. I contact 4th November via email and say's contact me 12 to 24 hr but not contact me. My request no #886499.
I want refund or replacement...
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D
DarshanK10
from Howrah, West Bengal
Oct 30, 2021
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Product not received. No reply from them

I ordered the product on 17th October with express shipping option and it was about to be delivered on 22nd . It is 30th today and I haven't received it. And it was out for delivery on 27th 28th but i never received it. DELHIVERY were the delivery partner. Instead of repeated tweets, mails they haven't delivered the product yet. Order ID - ZO[protected]. It is now saying that it is being returned for security purpose. I don't know what...
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A
Arijeet1988
from hyderabad, Andhra Pradesh
Oct 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zoom car which was provided to me Booking ID: JPS69HUN5

Address:Keys Hotel, Hosur Rd, Singasandra, Bengaluru, Karnataka 560102

Hi Team,

On 8th October 21, I booked a car from Zoomcar (Booking ID: JPS69HUN5)and paid a sum of 14860/- for 10 days.On the same day I logged a complaint to Zoomcar that the car which is given to me has multiple issues. Issue are:
1. Multiple punctures in the car (Count is 15. Even stepney of the car had multiple punctures)
2. The entire AC tank had multiple leakages. On showing the car to Mechanic he has mentioned...
+8 photos
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P
ppooja10
from Mohali, Punjab
Oct 8, 2021
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Photo prints not delivered on time even after paying premium shipping charges

Address:Mumbai

Ordered 2 sets of photo prints from zoom, order id- ZO-D7AB2F4AAA.The order was placed on October 1 and paid INR 198 as their premium shipping charges which promised to deliver the prints in 3-6 days. The delivery time mentioned was Oct 05, 2021 - Oct 08, 2021 but still have not received the prints. I will be going out of India on ctober 10, 2021 and would not require the prints after that. Either they deliver the print by tomorrow or kindly...
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N
Nilesh Kshirsagar
Oct 5, 2021
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Problem with Audio when microphone access is on

When in meeting if Microphone access is on then I cannot hear anything what is going on in meeting and when Microphone access is off then i cannot speak duirng the meeting as i am not audible in meeting...
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