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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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122002

Aircel reviews & complaints page 207

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D
dhanabakkiam
from Delhi, Delhi
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Postpaid number cancellation

Address:Chennai, Tamil Nadu, 641 666

Mobile no: [protected], this one I got from Kumaran cell com tirupur (Aircel Agent), later requested to change for prepaid, even after 6 months time I'm not able to change it to prepaid. Now I'm requesting to cancel my phone, they are diverting me to toll free customer care number.When I try customer care number it says to press countless options. This Kumaran cellcom persons assured me to shift it to prepaid scheme after three bill payment....
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A
akghoshroy
from Kolkata, West Bengal
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Effect not given for rs.61/- for rate cutter paid on line on 15/06/2016

Address:Kolkata, West Bengal, 700010

I have charged my mobile no [protected] with rs 61/- on[protected] at 14.29.40 hrs and at 14.33.50 hrs through on line vide transaction id no. Gcmp[protected] and gcmp[protected] recharge ref no. Ko80135684111465981111979 and ko80135684111465981358792 respectively first recharge failed but charge was deducted from card account against which i have complained on 15/06/2016 again on 04/07/2016 but till date i have not been returned back my money...
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M
Mahesh Balla
from Mumbai, Maharashtra
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I did not get a balance after recharge of 197

Address:500026
Website:aircel.com

I have recharged to my mobile number [protected] on 1st august 2016. Till now i did not get any benifits of recharge. This is not the first time many times they deducted balance with out any reason. Please take an action against them.
Even customer care support also worst. They are not responsding for queries, even disconnecting the call in middle of talk.

Please do me a favour. They are playing with customers patiency.br...
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A
allu arya
from Mumbai, Maharashtra
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Balance kaat lete hai choor

Address:Agra, Uttar Pradesh, 282007

Aircel company wale chor hai woh v world best chor jab v me rs100 se upar ka balance dalwata hun toh chor log turant chori krna suru kr dete hai...5, 6 maheene pehle rs230 choora liye ... costumer care call kiya toh 24ghante me rupay wapis ki boli lekin rupay wapis nhi aaye . Dubara call kiya toh 4 ghante me wapis aane ki boli fir bhi rupay nhi aaye uske mere no. Se costumer care lagna hee band ho gya . Aaj ki date tak 230rs me se kuch nhi...
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S
Shrinivas Karthik
from Bengaluru, Karnataka
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Collections team unethical behavior

Address:600053
Website:www.aircel.com

Hi,

I never imagined that Aircel will stoop to such limits for collecting outstanding limit. In spite of paying money via credit card the payment has not reached Aircel. For this reason your collection executives by name Ramya, Valarmathi and their team is calling and using very very abusive language. They are calling me from [protected]. In spite of answering they are calling my wife as well and abusing.

Is...
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T
tyti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivation all the services

Address:Pune, Maharashtra, 411007
Website:www.aircel.com

I just want to request please disconnect to all the services in my Aircel no. [protected], . I feel sad that i have to write a complain as the customer care do not have the solution about the deactivation of all the services which is cutting my main balance for 3 months already, evn though i hve talk to customer care 3 times in 3 months with 3 different people. This is really disgusting. If this dosen't help, i wont hve any choice other than...
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Abhiney Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overbill

Address:Jammu, Jammu and Kashmir, 180001
Website:Aircel

Kindly let me know how much fixed bill of 399 internet package can jump to 689. On top of that aircel has disconnected my connection.
I m very upset with your customer care as they don't have justified reason for overbill.
Kindly assist me otherwise i will be compelled to withdraw from aircel connection.

My no. Is [protected]
Reply to [protected]@hotmail.Com

Sorry to say so but your services...
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T
Tanwir Khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inadequate balance deduction

Address:Dhanbad, Jharkhand, 828111

My number is [protected] and am customer of aircel dhanbad jharkhand i had recharged an unlimited on net call tarrif by my self on 30 th of july for 28 days unlimited call on local aircel to aircel and only 2 days have passed and i have been charged for calling on a local aircel number because my tarrif is not working and i want to know what rubbish has haapen to that bull tarrif which i had recharged two days before and if i will not get...
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C
csambath
from Gurgaon, Haryana
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To collect details of call history for last one month

Address:Sivaganga, Tamil Nadu

Sir,
I am presently living in karaikudi at sivagangai district of tamil nadu. I have some problems. I want to know the details of call history for my aircel no ; [protected] from the date 01.07.2014 to 30.07.2014h. I request you to send the complete details of call history of the above said mobile number to my e-mail id: [protected]@gmail. Com. Kindly consider my requests and send it to my e-mail id without failure....
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A
ankit92singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Your request to recharge 93 INR cannot be processed at this time.

Address:New Delhi, Delhi, 110075
Website:www.aircel.com

I asked to recharge RS.95 from the aircel store retailer and then i received the message "Your request to recharge 93 INR cannot be processed at this time. Transaction number is DLR[protected]". And i didn't receive the money yet.
I dont know why your processed at later. you should atleast processed later.
kindly revert me back as soon as possible....
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S
santha22684
from Deoria, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation

Address:600063

Hi sir,

I got some message saying my rental will be increased from 149 to 225 from next cycle. then i was trying to close my aircel postpaid connections ([protected]/[protected]), but getting different reason from different customer care people.

- when i checked with the person gave me the new connection, he told he cant close it, i need to call cus care and get the details.

- first i called aicel...
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A
Arnav Thakkar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim/ balance transfered to P.F but not in main balance

Address:560033
Website:Www.consumercomplaints.in

Aircel is doing this with all the offers... They give the fake offers and they transfer the amount to the p. F account but there is no way to get this balance out... And the validity is very short and the money goes off... I recharged with 69 rs... And it was told that it will be transferred to main balance... But when i got the message it's in pf account... And there is no way to use this balance...
They are cheating costumers big...
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pankaj0singh33
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly balance deduction of amt rs 50/- on number 8804980065 on 29.07.2016 at 13:40 pm (ern-2374571-rq27l5)

Address:Patna, Bihar, 834005
Website:www.aircel.com

Dear sir,

This is in reference to the wrongly deduction of rs 50/- balance from no-[protected] on 29.07.2016 at 13:40 pm for automatic activation of vas services (masti club) from your end. i am writing this mail at 13:41 pm on 29.07.2016.

I request you to please look into the matter and do the needful for my balance refund (rs 50/-). i don't understand why i have to face such inconveniences again and again with...
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Puralika Mohanty
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly unreasonable and illogical balance deduction

Address:Khordha, Odisha, 751030

My phone balance on 28th July, 2016 around 9 pm was 49.17 INR however, on the morning of 20th July, 2016, after switching on my phone, I found my balance to be 0.17 INR only. I would like to know where all this balance has gone as I don't even use the internet service, so, please refund the said amount. Such kind of situation has happened to me before as well. I hope you take some counter measures to stop this....
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A
Anirban Koner
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Required Call Details - Aircel Prepaid Number

Address:Hooghly, West Bengal, 712601
Website:www.aircel.com

Hii,
I here by request to you that, I required my aircel prepaid number ([protected]) call details from (date) To (date) : 27.02.2016 - 28.07.2016, below i have share the details for the same, also attached my Voter Id Card & Aadhaar Card & Pan Card Scan copy.


Mobile No : [protected]
Alternate Contact No : [protected]
Last recharge : Rs-50 (Date-26.07.2016)
Current balance : Rs-50
Name...
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A
amit cool
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel internet data complaint

Address:713343
Website:www.aircel.com

Have activated the 77 internet pack which was for 1 gb got 350 mb data. I have complained in 198 complaint no but they didn't listened and told me that their system not updated and told me they can't help. A excutive name makar dhwaja jena told me that but i don't know it's his real name or not.
I have the request and complain that if you can't give the updated data then don't do this type of thing......
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M
muralikrish2008
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vas related service

Address:600118
Website:Aircel.com

For past 2 months they are charging me for international sms, they had given me reason as facetime usage, but yet now i didn't activated my facetime since i dont know about it. It is clearly shows they are robbing money from customer. Im a postpaid customer, their target to cheat & theft money.
Very very cunning and cheating guys. I want my money back...
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H
Holipari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mnp aircel sim not yet activated; it's more than 10 days now... Fed up with aircel

Hi,
I did mnp to aircel and got aircel sim on 11th july. i got an sms on 18th july stating that aircel sim will be activated post 18th night then i will need to call 59059.
But since then, till date, i can't even call 59059.
I did mail to care. [protected]@aircel.co.in; [protected]@aircel.co.in; appellate. [protected]@aircel.co.in,
But none reverted or responded : (
Its been 10 days, i am missing calls in my number. br...
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Malaya Prasad
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet data complaint

Address:Khordha, Odisha
Website:aircel

I have activated the 95 internet pack which was for 1 gb but i got 350 mb data. I dialed *121*4# from which i have activated the net pack. I have complained in 198 complaint no but they didn't listened and told me that their system not updated and told me they can't help. A excutive name makar dhwaja jena told me that but i don't know it's his real name or not.
I have the request and complain that if you can't give the updated data...
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K
kapilv
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized balance deductions and rude behavior from customer complaint care

Address:Jaipur, Rajasthan, 302012
Website:www.aircel.com

Hi my name is kapil and i was having unauthorized balance deduction of 100 rs from my aircel number [protected] which i recharged from 150 rs on 18th july and now on 27 i am getting balance of 51.04 in my account. This is when i haven't activate any paid services from aicel while i am unsure they have choosen anything for me or not. I was surprised and when i called at customer complaint center 198 where i was asked to hold the line but...
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