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Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
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196

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122002

Aircel reviews & complaints page 232

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L
lifearticles
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic activation of vas and deduction of money while browsing internet

Address:Mysore, Karnataka, 570020
Website:Aircel

Whenever i browse internet, lots of ads will pop-up which i don't mind or click anything. And whenever an aircel ad is shown, it will ask to click for subscription activation. Even if don't click the vas gets automatically activated. It sends me sms saying thank you for subscription and you have been charged rs. 35 for this like that. I have lost around rs.176 for activating 3 of these annoying incidents. I want my money back. I am an aircel...
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R
rajusingh09
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge converted to promo balance

Address:274402

Hi
I am Raju . Yesterday I recharged Rs. 45/- on my aircel mobile no [protected] then my balance had been credited as Promo Balance of Rs. 46/- with validity of 28 Days. I do not want this promo balance.Because I cant able to make any calls and any sms with that balance..
Please transfer this balance to main balance as soon as possible

Thanks,
Raju...
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A
Anitha Mathiyazhagan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data pack not provided

Address:641004
Website:Aircel

Hi, This is Anitha, I've Subscribed for the net pack Last Friday. The balance Of Rupees 44 Has been deducted but I haven't got my Data Balance yet.. I've also tried to connect with the customer care help line for three to four days.. They said there are some Network problems and stuffs... They told me to switch off my phone and on it once again. I tried doing everything but still didn't get it. it's been a week.. I still didn't get my net...
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S
shailhbti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted for a service which i not activated

Address:208011
Website:aircel

My name is shailendra and no is [protected].i am using aircel for almost 4 years.Today early in the morning when i woke up i saw a message in which they mentioned ur 25 rs is deducted for a service(juicy weekly ) activated on your no.
I instantly unscribed that service by messaging STOP after that tried to talk customer care who are not responding my call.
This is shameful wiggle of aircel.
Paise earn karne ka ye kaun...
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S
santosh keswani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daily deduction of balance

Address:Thane, Maharashtra, 421001

Hi Team,

My no. is [protected] and from last few days I'm messed up by Aircel service. Daily deduction of balance without any reason, from march till the date 350-400 rs have been deducted, no refund have been iniated even after having words with them, after that no answer to my calls by customer service. They aren't answering my call. I was speaking with customer care person and he kept my call on hold.I think it will be really...
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V
Vignesh Pichaiah
from Salem, Tamil Nadu
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Monthly vas subscriptions even after blocking vas

Address:Coimbatore, Tamil Nadu, 641005
Website:consumercomplaints.in

‎Dear Sir/Madam,

I am Vignesh. P‎, using Aircel postpaid network(mobile number-[protected]) almost for 2 years. Am working in a company near Kondampatty village, Kinathukadavu, Coimbatore and due to tower issues I switched from Airtel network to Aircel.

I forwarded the below contents to appellate.[protected]@aircel.co.in. Initially Mr. Mouli responded for this and later on didn't reply for 10 days.

Am...
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B
bhupesh12115
from Manoharpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted without any cause, although pack activated message is gives

Address:Jaipur, Rajasthan, 302022
Website:www.aircel.com

My no is [protected] and i am bhupesh jangid .Today at 7.45am i have recharged the 12 rupees internet pack that gives me 100 mb 3g data. I got the message of activate the pack. But they not gives me 100 mb data and after this my 80 rupees balance is also deducted.
From last month they deduct my 200 rupees balance
After this they are not responding my call.
I want my balance that is deducted and further i don't want to...
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N
Nagaraj2786
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction of rs.75 aircel no 9738052796

Address:560036
Website:www.aircel.com

Without my subscription aircel has deducted rs 75
Message from aircel : thank you for choosing unlimited games 75 at rs.75. You have been charged rs.75 for 15 days. To unsubscribe sms stop to 155223.
Why aircel is doing like this. I need a reason for cutting rs 75 without informing and deduction. And i want the money to refund it back to my number-[protected]...
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M
mathurvivek
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill

Address:Jodhpur, Rajasthan, 342008

[protected] aircel postpaid no. Bill name is krishna sabun. I am pay bill 16/4/2016 165 .00 but aircel co system tell me not pay. This is trans id z[protected]. Mobile bill pay 16/4/2016 and till date not updated.No body proper answer and bed behavior with me. Bed word and not resolved my problem.
Very very bed company aircel and very bed network and people work this company.
I am deposed aircel bill 165 16/4/2016 but till...
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M
Methuku Krishna
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missed call not speck

Address:Rangareddy, Andhra Pradesh, 500072
Website:consumer

Dear sir

my name is m.krishna
my request trace number is [protected] (aircel)

this number is on the way missing so his number location full address more details please sent me.

please quick sent this detail .in my mail id sir [protected]@yahoo.com...
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S
Samuel's JB Mothukuri
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong bill generated

Address:500007

Hi this is my number [protected], i am using aircel from past 5 years, converted to postpaid 1 year back. Today i received a bill information which says my outstanding bill is 11642.00, my credit balance is 1500 and just three days back i checked my balance which was 264 on[protected], now suddenly they gave me a bill of 11642.00rs with a shock and again they changed the amount 11653.034...This is huge fraud from aircel! How can they charge...
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D
Deesee
from Kolkata, West Bengal
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Wrong deduction and misbehave

Address:712248

I have recharged my aircel no [protected] for data pack of rs.9 myself through ussd menu on 19.04.2016. Now today i.E, 20.04.2016 they have autorenewed that pack without any further information. I called them earlier today for the refund because i haven't used even a single mb and i dont want to renew. He told me that they are not gonna refund any money its my fault and repeatedly saying that you should check the plan before recharging, now...
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S
sujitgujar
from Delhi, Delhi
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Aircel prepaid balance not credited - money deducted

Address:Ahmednagar, Maharashtra, 413709
Website:Aircel Prepaid recharge services

I have made recharge for my Number [protected] for 181 Rs
Date :[protected]
Online transactions:
BIL/[protected]/Aircel/AIRCELPREPAI_FI - 98 Rs
BIL/[protected]/Aircel/AIRCELPREPAI_FI -83 Rs

Balance not credited whereas money got deducted from bank account....
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N
Nitish523
from Thiruvananthapuram, Kerala
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Unfair balance deduction by forcibly subscribing to unwanted service

Address:Patna, Bihar, 800023

Yesterday (19th April) @ 11:55 am, a message was received from AIRCEL about being subscribed to MUSIC CONNECT service @ Rs. 30 per month..whwn i checked, a sum of 30 rupee was already deducted from my main account balance..much to the surprise, i haven't dialled any no. or send any code to activate any of your service..when i contacted 121, the lady executive responded in most unruly manner. Without listening to my problem, she ended up with...
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Pradipta Mahanti
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel-caller tune charge deduction

Address:Kolkata, West Bengal, 700032

Complaints
1.Charge deduction rs. 35 for caller tune and rs. 15 for dt song charges without my permission, forcely through a sms from aircel . Refund my balance rs. 50
2. Talk with company representitive could not provide
3.Deactivated vas services through vas no. 155223 but still my money not refunded. Please refund my money or i will stop using your services.

Mobile no-[protected]...
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B
babloo sri
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without consult balance deduction

Address:192122
Website:consumers coart

My aircel no [protected] ( j&k ). Date 18 Apr 14 : 13 pm msg comes congratulation to subscribe aircel joy deals pack succesfully charge for 15 rupees /15 days, without my knowledge. And my balance cut 15 rupees. I have stopped to subscribe pack. And in future this type of pack should not be subscribe. And I call customer care then they busy all time. So please refund my money 15 rupees....
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A
Anilkumar Melande
from Delhi, Delhi
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Excess billing.

Address:New Delhi, Delhi, 110044

Dear sir I have a no.[protected] in your company. Since 25th February I suffering in problem.the company increase my billing amount .I request many time to you and helpline also .my no.block on 25th February since that company sending me bill company adding wrong charge wich have not use they not listening to me just they trying to increase my bill anyhow .at present my bill.amount rs2160 I can't pay this and my phone is block who using this...
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T
Thirugnana Sampantham
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MNP request not accepted for prepaid

I am a airtel customer and i have planned to change my network to aircel... i have reached aircel showroom which is located in pachayappas (near taylors road).. after long time my turn come to reach executive and he asking whether i prefer changing to prepaid or postpaid... i said prepaid. he told me to change postpaid. i neglected. suddenly he said there is no availability for prepaid sim. also he is saying about the mnp process and the...
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akpal489057
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my amount

Address:New Delhi, Delhi, 110010

Hi,
My name is Anil k. Pal, My complaint is all about customer service of aircel, "customer care" are not talking properly & not giving the proper satisfaction to the customer . My major complaint is about to my amount deduction i have recharged my account on 17-Apr'2016 with Rs.100 i got the balance, However when i was checking my account balance just before 1 hours it was showing only 40 rs., when i called to the customer care...
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Address:East Khasi Hills, Meghalaya, 793006

My aircel no. Is [protected]. This morning i just received a message saying thanks for subscribing dazzling queens for which rs 35 has been debited from my main balance. And apart from that it also reads as the same amount will be auto debited every seven days. I wonder how such hopeless services are activated without customers concern. When i saw this portal i found maximum complaints of the customers are of the same type. Why actions are...
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