Bharat Sanchar Nigam [BSNL] Complaints & Reviews

MY BSNL PREPAID MOBILE NO [protected]. UNSOLICITED MONEY OF RS 40/- HAS BEEN DEDUCTED FROM MY BALANCE ON 03 APRIL 2012, FROM ONE " MIMOBITV," NO[protected] , WITH THE MESSAGE " THANK YOU FOR SUBSCRIBING ALL CHANNELS/WEEK" . I NOTICED IT ON 04 APRIL 2012. I WAS FORCED IMMEDIATELY TO UNSUBSCRIBE IT ON 04 APRIL 2012, TO PREVENT FURTHER UNSOLICITED DEDUCTIONS. KINDLY INTIATE APPROPRIATE ACTION AND INSTRUCT...

Dear SIR,
Plz note that I,DR. DATTA DAS was a customer of BSNL landline phone bearing no. 2586443 for last 12 years.But,since last 2-3 years the service of BSNL people became so poor, that the remained dead for 400 days so to say within a year..As a result, the internet service was also disrupted almost all the time.If a complaint was registered, it also remained unattended for days together.Everytime, I had to approach the DGM for...

Hi,

I have applied for a new Land Line + Broadband on 15th March 2012 by paying Rs 500/- to BSNL.
Till date I did not get the connection.

My work order number is 48044521. Also, I have given a complaint to BSNL (ref no. KRK/CO/2012/1502 dated 22nd March 2012) about the delay in providing connection.

On 30th march 2012, I have filed my grievance with the Ministry of Telecommunications....

my mobile no. is [protected]. BSNL is deducting my balance rs. 8 every week in the name of handygo FEVER but i have not subscribed this service.
plz unsubscribe it...

i have used bsnl broadband services since two to three years.simultenously i also use internet on mobiles with various networks like tata,uninor etc.
i find one thing alarming that in bsnl boadband 1gb of free usage consumed in avery fast as compared to usage that utilised in mobiles schemes i dont find the reasone behind the event.but i want to try to get attension from the so called SAHEBS OF BSNL.SOMETHING IS GOING WRONG IN
DATA...

Dear Sir,
My bsnl prepaid SIM which I started using in May 2011, it validity was to get over by 25th March 2012. Now I am for some reasons in U.P. Knowing well that validity will get over on 25th I requested my people in Gujarat to fill validity and top-up but trying a lot and spending more than Rs 200, it is not getting activated. I recently got message that I should use proper voucher but I now do not remember it. So kindly help...

I HAVE THE ABOVE CONNECTION FOR LAST MORE THAN 15 YEARS BUT SINCE APRIL 2011, THE CONNECTION IS HAVING LOT OF DISTURBANCE DUE TO WHICH IT IS NOT USABLE. I AM TIRED OF COMPLAINING AT 198 AND ALSO THROUGH MAILS BUT ALL THE TIME CONCERN AUTHORITIES OF BSNL HAVE DONE NOTHING IN RECTIFYING THE COMPLAINT . I HAVE ALSO SENT A WRITTEN COMPLAINT TO THE BSNL TO LOOK INTO THE PROBLEM AND TAKE EFFECTIVE STEPS TO RECTIFY IT .I HAVE PAID THE MINIMUM BILL...

have recharged rs 500 on april 1 st 12 32 am through pay tm ,,,,paytm have said recharge is successful but i didnt recieve the recharge from bsnl ,,the reference number for the recharge of 500 ( spl rc ) is [protected] to the number is [protected] and i have called nearly 60 times to bsnl customer care they always saying some technical problem ,,call later ,,,,,...

sir,
Bsnl has rivised its prepaid plans from 1st of april, which insists to its customer,those who make use of old plans(excel student),cannot conitune in the same plan anymore. How it wolud be tolarated by the customers,those who enjoy the services of the old plan. Bsnl forces us to migrate to any other plan, which are on offer. We do not want to migrate and wish to continue the same plan. bsnl has to bring up new plan vouchers to...

I have taken a new landline phone (FTH) in December 2011 from BSNL, Thrikkakara Exchange. The phone number is 2972018. I got the internet connection also enabled with the connection. Till date, I have not rerecived any bill/invoice from BSNL. Please rectify this issue and send me the bill from December 2011 ro March 2012 at the earliest.

I want to change the internet connection to unlimited. Since I dont have the consumer...

HI,,
I am chandan kalamuri from paschim medinipur.. I am using bsnl’s{[protected]}2G internet with micromax 310G modem. At last Saturday night my gprs balance is more then one GB, but at Sunday morning, it is become 220 MB….Ausual, I contact at customar care,they tell me –“this is our technical problem ,and wewill credit the balance as early as possible”……..But after 48 hrs they added less then 50% of deduct balance………br...

Hi, I have a land line phone at Ooty bearing number:[protected]. I have been paying my telephone bill through BSNL online portal, where it clearly states that 1% discount will be passed over to consumers, who use the ONLINE payment option. My enquiry and complaints on this subject in their own customer care portal has gone into the deaf ears. Will some one, clarify, whys such promises are made, when you cannot track the ONLINE payments....

I haven't subscribed any pack for prepaid mobile, on 28th march'2012 i got a massage from BSNL (message centre 12555) that are thanking for subscribing "Bhavisyavani Ppack" will be charged Rs.20/30 Days. I have complained to BSNL-customer care no. 1503 on 29th march'2012 and registered my complain as they have given me the complain no.C29NE286422 and they have assured me for looking after the matter. On 02/04/2012...

DEAR SIR/MADAM
Myself Ravi Prakash Pandey, living in DAE Township, Anupuram, (603127) Kancheepuram Tamilnadu.
I have applied for BSNL Landline and Broadband New Connection on 17th January 2012. And today is 2nd April 2012, still i am being told that i have to wait for one more month to get the new connection.
SIR, initially I was told that some new software has been installed and all the staff is going for the training...

Sir I have a bsnl no.This no is [protected].I am checked my no on bsnl pcpr portal.I see my surname was changed.My actual name is prasanta kumar sahoo.But it changed prasanta kumar patra then I talk to there custmoer care they told me u change u r surname,u brought the sim in same area.But this is not possible for me.I brought sim brahmapur,now I am stay jharsuguda.Its distance is 600km.I go to the jharasuguda bsnl office they told we r not...

Please unsubscribe my Bhavishyavani service immediately.
It was only by mistake that I pressed ok and I am being deprived of Rs. 20 every month.
From my mobile no [protected] I tried to send unsubscribe but message is not being sent. I am not at all interested in it.
Please unsubscribe it.
Vinod Swarup...

There is some problem in dealing problem , . in the first bill i was charged Rs.1200 extra , later i was asked to pay that with a promise that they would refund the amount . . it did not happen . after clearing this i needed bill , and the bill stated that i should pay the bill on 28/03/2012, but my broadband connection was disconnected for non payment . i am asking peoples to provide a soft-copy of the bill and my payment . they are reluctant...

Respected sir,
I am the customer of B.S.N.L. WIMAX internet service, Connection No.271514. my connection in not working, I paid my bills. I complained several many times to Mr. BALDEV (manager of bsnl wi-max department of rudrapur) and Mr. SANDEEP (B.S.N.L. WI-MAX it engineer) but they still do not gave any support, I have my own new little business (online registration of network marketing customers) from last 2 months and my annual...

I have made payment online thru Citi bank credit card.but it has not been credited by BSNL. detail are given below.
We understand that you wish to know the transaction details of the below transaction:

Transaction Date Transaction Description Amount
March 02, 2012 BSNL - GAZIA/C NO. [protected] 658.00

We would like to inform you that the above mentioned transaction against M/s. BSNL - GAZIA/C...

Sir my name is Sunil Kumar G,Serving with indian army presently residing at Spituk,Leh.I had an evdo connection of BSNL,now a days speed of internet while browsing is too low also it can't give service in max.days.I complained many times to BSNL authorities at Leh but they replied that if you had any complaint,then disconnect the connection.They cannot take any action for rectifying the problems.In view of this ,Kindly take necessery...