Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I purchased goods worth over 2.5 lac from Hometown at its Vikhroli outlet in May 2011. The furniture had to be delivered to Lonavla. On delivery I noticed that more than half the furniture which included most of the wooden articles that were ordered was defective. The dining set had bubbles in the wood lamination, and a sideboard worth Rs 35,000 which they said was made of "pure" Sheesham wood was infested with termites. I had to...

Very poor service. Even after booking of materials with 25% advance payment the materials was not supplied even after 25 days left from the date of booking.The contact no & helpline provided is purely . I'm fed up with making calls for last couple of days but unable to catch anybody.

I suggest, please do not visit again in hometown....

Hi All,

This is a new practice I observed in Big Bazaar at Kathriguppe Bangalore, Karnataka, where if you pay your bill with food coupon (Sodexo etc) the billing staff will refuse to pay you the remainder of your paid amount. For example if the purchased items are worth 80 rupees and you pay two sodexo coupons of Rs.50 then they will say we don't pay remaining 20 rupees as you are paying with coupon.

What...

Dear Sir,

Last Sunday I went to BIG BAZAAR to purchase grocery items like Maida, Dal & other edibles, while making payment I have informed the cashier to check properly regarding the price as we everytime we face problems regarding the same & later we have to go customer care for the dispute but he said he has checked the same & we wont face any problem this time, after returning home when I checked the same I found...

I purchased an office workstation from HomeTown Marathalli wide order no :[protected] on 29 May 2011. I made complete payment and I was assured that goods will be delivered on 2 June 2011.

Surprisingly I got a call from a driver at 3:30 PM on 1 June 2011 itself and said he will deliver the item same day. But he didn't turn up till 8:00 PM. I called him up just to hear that he is running short of diesel and could not...

On May 8th, I visited Big Bazaar at Phoenix Mills, Parel, Mumbai for shopping alongwith my family. We shopped for more than Rs 15,000 from your store and at the billing counter we got a big shock. Earlier my father in law had given me gift vouchers valuing Rs 10,000 (Rs 500 x 20). They were issued on November 11, 2010 from the Malad Big Bazaar. It clearly states that they are valid for 6 months from the date of issue. Hence they would legally...

Dear Sir,

I have purchased a split A/C from Big Bazaar - T.Nagar on May 2010. The A/c worked only for 3 days.
afterward it has not worked. we have complaint to the koryo service centre many times, the service man has came 3 times and given 3 different feed back. Finally we came to know the compressor is totally down and it has broken so it is not working. Till date no one not come to my home to change the compressor...

It seems Big Bazar in Hebbal (Bangalore) has a habbit of fooling customers who are not suspicious and cautious while purchasing. I guess it is completely outrageous to expect customers to check everything at the counter when they are making a monthly purchase worth 3 to 4 thousand. The volume of things and the rush around really does not make that suitable and moreover that should not ever be expected.

They conveniently forget...

Dear Sir,

I purchased a Hitachi RAU018KQDD-KAZE 1.5 Ton SAC on 03/05/2011 Invoice No:[protected] at ezone T.nagar branch Chennai under “future group The Great Indian Shopping Festival”. In my e-passbook (no:[protected]), I got 124 points. According to scheme, for 100 points
1)Bajaj Sandwich maker worth Rs.2099.
2)Spalding 19 inch Trolley Bag worth Rs.3999.
3)Sansei Digital Video Camera Worth Rs.6990.br...

In October 2010, I have given a Lee Cooper shoe for replacement (replacement slip no. 6985) to Brand Factory, Vaishali, Ghaziabad as the sole started to crack within a week of purchase. I have been told that replacement can take upto 2 months as the shoe factory is in Himachal Pradesh. But there was no reply after 2 month and when i went back to store I came to know its closed down. After contacting each and every place i reached a person...

I bought one portable dvd player of mitashi company from home town. After 5 days i was finding difficulty on opening the monitor properly. The issue was swivel screen support has been not wokring properly. I have taken this to home town and they said you need to call mitashi. I called mitashi and the person visited my house from the company. The name of the person is tapas and his number is [protected]. He mentioned to me that he is going...

4 pieces of furniture was purchased from Home Town Vikhroli, mumbai Bill Number [protected]. First the delivery was late and after follow ups. Second only half the delivery was done and another date booked for the rest. Third a defective piece was delivered after the delay. Fourth the pieces to assemble was missing. Fifth after repeated reminders they cant arrange for the pieces required from their warehouse to assemble the furniture. As...

i hav bought a shower panel & wooden vanity in April 2010 form Lucknow Home town , Last one month i have face a prolem in my shower panel but lucknow home town staf[censored]nable to solve my problem, His staff all committment are false,

Sunny Dua
Lucknow
Mob No-[protected]...

I bought a multifunction in lucknow hometown.i do lots of complaion.but lucknow hometown services is very poor.Sunny Dua.[protected]...

Dear Sir/Madam,

This is regards to my request posted before also (Please find below URL) for complaining about future bazaar.

https://www.consumercomplaints.in/complaints/future-bazaar-product-not-delivered...⇄

Still I am waiting to get my product, below is the details of my order:

Product Description : Mitashi MH 5001 Wireless headphone FBID: 2579456

Order...

I had purchased a mattress worth Rs3999 from big bazaar sealdah on 30/5/2010. However within few months the mattress got sagged. For the last 3months i have made several complains but nothing has been done till date. Even one of their person visited our house to check the product and he agreed that the mattress is defective. We have made many calls and even visited the store but the manager MR SOUMITRA is just making false promises and delaying...

ICICI Credit card: Dispute Transaction @ Big Bazaar
On 23-Jan-11 I used my ICICI credit card three times for shopping from Big Bazaar, Baroda and during one of the payment the person in payment counter swiped my card twice saying one swipe was failed. But next day when I checked my credit card transaction history I found that there is an additional transaction shown of amount Rs. 9027.25/-. I immediately checked with Bank through...

I have bought shower pannel and vanity in lucknow home town.both things are in warrenty period.but lucknow provide very bad service.im very much unsatisfied.i do lots of complations in lucknow hometown but no responce...

Dear Sir,
For last three Saturdays, two page big Bazaar advertisements appear in Major Newspaper in Delhi and may be in all over India For “Major Shopping Festival In all Big Bazaar Stores.”
On 24th April we had gone to Big Bazaar located at Shadara, East Delhi, for purchasing a Window Air conditioner which was to be financed by Future Money. We inquired the price of Window AC Model KWR18AOPLT3S and was told its price...

I had ordered interiors ( order reference no [protected] &89) in 3rd week of Feb 2011 with Home Town, Khairatabad ( Future group ) .
Delivery promised by 2nd/3rd week of April 2011. By giving false information of material arrival, Home town had collected entire amount in 3rd week of April , even now ( on 10th May 2011), Home town has no clue on material delivery...