Eureka Forbes Complaints & Reviews

I have purchased wet and dry machine of 14000/rs. After one year the provided attacmets were out o[censored]se and one of adptor damaged hence requested so many times but auranabad office does not support to provide spare of said machine. Even the aurangabad office dont have the spare part codes also. There are only false comitment from eureka forbes to sale the products but not providing services for their products...

I am writing this piece of mail with great anguish, disgust to bring to your notice a very unprofessional institution eureka fobes is.

I purchased from eureka forbes euroclean iclean gcdiclen00000 which is suppose to be delivered on 31st auguest 2017 a promise/commitment made by you in mail communication.

Details of purchase:

Order id : #[protected]
Ship to party customer id : [protected]...

I have purchaged the above product on 04.10.2016 and it was installed a few days after about 7 days. It was working smoothly till 11.08.2017. After that i noticed that the time taken by the machine to fill up the 7 litre tank of filtered water is about 3 to 4 hours. Moreover, we became afraid to see that the discarded water drained by the machine is more than 30 litres. Thus we are horrified about the wastage of water and electricity. I had...

Y meher krishna, [protected]. Annual maintenance is live. Giving complaints since last 40 days & problem not yet rectified & no one is responding till now. No one is lifting their phones. Kindly rectify the problem immediately. Address : 4-4-4/35aa/g1, be yes elegance, lane no : 4, lalamma gardens, puppala guda, rajendranagar mandal, ranga reddy dist....

I purchased aquaguard magna in april, 2016. At the time of purchase the company promised to give three free visits as free service for my water purifier. But the condition is that even after calling several times nobody has turned up for proper service visits. On visiting their office at gumti no.5, kanpur the person available was mr atul gupta and he promised to send service person to my home. But no one turned up. Further i contacted mr...

I purchased euro clean wd x2 order no.[protected]. I paid 14, 500 as requested by sales person through online. His name is madhu c r (Id 9080093) when i request to give discount he said that max. 2, 500 i will give i said ok. He requested to pay online i will give cash he said. Last december i took till now he didn't give money back and service also he is not responding. Kindly look this issue and help me to get my money back asap. I suspect...

I have been using an aquaguard water purifier and facing frequent water leakage issue right from the beginning & the eureka forbes technician himself agreed that the product which i have bought has a manufacturing defect and also another senior employee of the company.
When i requested for a product replacement, they said they will resolve the issue permanently, but that never could be noticed.
Again and again the same issue...

The above water purifier is not working for the past 15 days. The service personnel from your tripunithura service center attended to the complaint and found that the board is faulty. He told me that no spare board is available with them and on receipt of a new board the same would be rectified. I have a service contract (No[protected] with you for a period of 3 years ending on 21/12/2018. My persistent follow up with your tripunithura...

I, amit m girimaji had purchased eureka forbes water purifier “aquasure xpert ro” in shimoga on[protected] rs 18999/-
But in night of 16-10-16 the water started leaking from the filter. Their service personnel came and replaced solenoid valve as per warranty. Again within one week same problem came and they changed solenoid valve. Right from purchase till today same problem persisted and they might have changed about 10 solenoid...

It's been almost a month now that i have been complaining, sending smse's to [protected] regarding the eureka forbes water purifier.

The technicians (Mr. Urvesh kauthankar-[protected]) call's up asking for the location and then don't turn up. This has been going for almost a month now.

Even called up mohan[protected], i guess he is their incharge. He told me he get back to me. Now it's been 4 days since i last...

I have purchased aquaguard crystal plus uv water purifier & extended warranty certificate via amazon (Order #[protected] &[protected] which was delivered on 23 or 24 aug 2017.

The installation request #[protected] was assigned to the technician mr. Sudeesh who came for installation but could not complete the same because the outlet nozzle was broken. He said that it would take 3-4 days to receive the part from...

From,
Dr. Jr anupama,
302 padma plaza,
Padmaraonagar,
Beside sai temple,
Secunderabad 500025
Dear sir,
Dr. Aquaguard (Ro+uv) water purifier, was ordered through an aquaguard sales agent mr. Purushotham (Cell no: [protected]) on 20th aug 2017 and also made ag payment of rs.18390/- vide andhra bank padmaraonagar branch cheque no:000069 dated 20th aug. Unit was delivered on 23rd aug...

Dear sir

I have purchase a aguagard revival nxt uv water purifier on 02/07/2017 m/s gangotri enterprise jabalpur (M. P) but till date not give costoomer warranty card and my filter not work on 01/08/2017. I am many times call firms and customer care but till date my problem dose not solve. M/s gangotri enterprise jabalpur was give offer time of purchase life time service free and one umbrella but till date umbrella are not...

Dear sir,

Complainant has purchased uv water purifier. By contract receipt no.
10. 26753892 dated 28.08.2016 he was to be proided with the 2
Periodical visit and replacement of consumables/cartridges of the
Purifier.

No one visited on after sale service till date. The purifier became
Non-functional on 17.05.2017. I called up on the number given to be as
[protected] at service...

This is mr ramchandra n rahate from mumbai... Your company's service is not proper we are not satisfied with your service... One of them from your company has visited to our home on[protected]... Then our service date has pass out but not yet anyone has visited.
If your services is going to be in such a manner then we are not interested to deal with your company forward.
Its an request to repay our amount.
Hope you...

I have made one service request no.-[protected] on 27-07-17 on toll free no - [protected]. This complaint allotted to mr. Raj kumar. Without attending complaint he had filled false feedback in the system and i received a sms that my complaint has been completed. Again i made a request no.-[protected] on 01-08-17 and this time also it is allotted to same technician. After regular chasing this has been attended on 09-08-17. On 17-08-17 machine...

I am purchase a reviva uv water filter on 19/06/2017.
After that on 20/08/2017 the filter not working because filter water not cameout.
On 21/08/17 i complain to your customer care complain service no is [protected].
Again i call to customer care to 80376222 on 25/08/17.
27/08/17 one service engineer ask me my location.
Now 28/08/17 at 2-55 pm not came any service engineer to my lacation.
It is not...

Enhance aquaguard with mineral guard ro+uv. Leaking and the tds is 125. Mr prabhaker reddy who installed the water purifier. The product was defective he installed in dec 17, (In few weeks) because on the very first day it leaked. He changed some part. The tds on the day installed was more than 150. He changed filters perhaps. It started leaking again in june. He is not at all responding to our requests since june 2017. He is reluctant to...

I have trendy nano of eureka forbes and trying to find its dust bag since one year. Service people at this center always intimate that they dont have any stock of it, but refuse to answer when the stock will come. Called all the service centres in delhi but they say that they dont provide this as they sell the whole product not the parts of the product. Worst experience after buying this product of eureka forbes. Its like a useless thing...

I have requested for filter change for my eureka forbes reviva aqua guard.
Service person who came to change the filter, came with open parts of the filter. I objected the same that why company product is not packed. He gave some excuses about gst etc. That evening i got a call from mr. Vijay (Another person from eureka forbes) and he told me that there is some problem going on due to gst implementation and he will make sure that...