Eureka Forbes Complaints & Reviews

Hi All
I was gifted this product by my sister about 2 yrs back. The product was bought in chennai and is being used in Bangalore. I had to wait for atleast a week to get it installed.

I have faced about a dozen problems in the last 2 yrs. I am the kind of guywho would work/live with minor issues but I have had enough of this appliance now.

Last week, The machine simply stopped working. I called up the...

Our vacum cleaner (Eureka Forbes Bullet Model) has not been working since last july. My wife and me called up the company many times, but no response. Even calling up the customer care did not help either. Details of complaint no, names of the persons etc can be provided, but I feel it is of no use. This company simply does not care. Their service for Water purifies is equally poor.

There slogan "Eureka Forbes, your friend...

Sir,

I purchased a Trendy Xeon Eureka Forbes Vaccum Cleaner (P37) on 23/02/2008 from Sony Mony Electronics, Vile Parle (West) - Bill No. 3007936 dated 23/02/2008 but I have still not received the manual nor the warranty card.

The person who came for a demo said that it would be despatched by courier. However inspite of repeatedly lodging complaints on Eureka's Helpline or with Sony Mony, we have not receied...

I had given Cash INR15, 130/- on 09-Mar-2008 to Jitendra Patil (Phone No. [protected]) (Code No. 9002710) for Compact and

Booster models. After that everyday he is saying today tomorrow. My Complain Registered # is 80217532. Calling Eureka Help

Line on 3988333 and other Eureka Andheri Sales Office also waste of time, you just hold and listen their advertisement....

Delay in attending complaint
My RO Purifier is making a lot of noice. I had lodged complaint with your Customer Care Cell and the service person told that your pump need a replacement and will be done within one week. Thereafter i kept on calling customer care but no one came to replace the pump. My complain was registered on 14.02.2008. But till date they have not fixed the problem. The RO Purifier is under warrenty having Customer...

i purchased an eureka forbes aquaguard total ro last march.
1. i have not recd the bill yet.
2. i askod for aquaguard total ro, but the person delivered aquaguard total nf. i had to return it back. the person was not willing to take it back. i had to force him
3. there is no follow up from the company regarding any enquiry. they say they will scall back and then no one calls.
4. i[censored] need servicing of your water...

I had an Aquaguard Total RO filter installed at my place on 9th March 2008. In the process of installation the technician of Eureka Forbes broke my Hindware tap and the attached piping behind it. I called up the service manager (Mr. Ali) and asked him to replace it since it was their negligence. To my surprise he initially flatly rejected that it was due to their fault and said that the tap broke due to normal wear and tear and due to hard...

My name is Vikrant Jain. I have taken Eureka Forbes Spring Fresh water Purifier from Naveen Electronics Model Town, 2 years back.

I am regularly taking the AMC from my Spring Fresh product but the problem is i am not receiving the services from the company properly & regularly.

The Water purifier that i am using is not working from last 7 days now, & as a result i don't have a single drop of water...

I have a water Purifier from Eureka Forbes. I bought this almost 8-10 years back and i was enjoyingan excellent service. But for last few years it has been hell. Last Contract i have given with full advance is in the month of december 2006. Till november 2007, no one has turned up for the routine maintenance of cleaning and changing the charcoal. i complained in the month of November 2007 and wanted them to extend the contract for another...

Hi

I would like to bring your attention towards the most fraud company and there truth about Annual Maint. Contract. The company is AQUA GUARD. They do demo for selling products at every nook and corner and when it comes to customer service they cheat huge sum of hard earn money of customer in the name of AMC.

I availed there AMC and even after 11 month 28 days they have never replied my calls, service is a...

Eureka Forbes Ltd. does not pay my full salary.I think some employee if Kalyani CRC of Westbengal are froad and they forfitted my sallary amount.My Employee Code is - 9021301 of Kalyani CRC. I only recieved tottal Rs.- 3970 in two month.I resigned from the job due to missbehaveiour of Mr. Ajit Biswas.So if the concern authority take some action against thoes person then I will be very much oblised to them....

Mr Arvind Nagar, Gp. Customer sales specialist, who is working with Eureka Forbes came at home & demonstrated the vacume cleaner of Eureka forbes. He informed us that with the purchase of this Vaccume cleaner we will get two gifts, first on your Birthday & second on your Anniversary, which will be amounting in the range of Rs. 550 to 1000. so I perchased the Vacume Cleaner model, Euroclean Futuro, Sr No 9005772(Batch code 11113, Manuf....

On installation only for my water purifier model FORBES DESIGNA , i had informed the concerned engineer, that it is leaking and this piece is to be changed , he even made me talk to his higher bosses , they promised me that it would be replaced , but it is over 5 months , neither they have replaced the same and they have not bothered to call back .
i am really astonished that a comapny like EUREKA FORBES, is not attending to customer...

My newly purchased AquaGuard, found to be not working at all. I took the initiative to lodge a Complaint(Complaint No. 97434, dated 26.01.2008) but without any reply and my product remaining in the same faulty stage for days together....

I purchased Aquaguard on 17/03/06 and then on 7/05/07 we signed a 1 year free service contract with them and now our Aquaguard machine is in such a condition that it has stopped working 27 and 28th of jan we complained about this matter and on 29th of jan a service man came but he only started the machine but after that man went the machine came to a complete halt but the customer services branch of Mira Road just ignored it so i also called...

I have registered a complaint with euro helpline on Tel no. 39883333 on 27/12/07. with request No. L143225 No one attended yet inspite of reminding several times.Again i registered a complaint on 21/1/08 with request no. 80152471. but no response is recieved yet.i feel cheated by the company.euro helpline employees are fooling us by saying ur complaint will be attended soon....

Dear Fellow Indians,

I bought an Reverse Osmosis (RO) Water Purification System from Bangalore Office. The Story is Like this:

I called a sales executive on 11-Nov-2007 for Demo purpose. When we met him, he explained me about the product and the after sales support and service. I also gathered some information in the internet about the Eureka Forbes products.

Their policy is full payment before...

i unfotunately paid money for the above unit beleiving the assurances/talks .money paid rs7190 receipt no[protected].after taking money both pk parida& sagar panigrahi disappeared. this is on[protected]. after that many calls are not answered. machine does not work. cost me for installing. now i fear i was cheated and swindle occured. please help to recover my rs7190 paid. it is my husband's hard earned money. i fell for their...

not giving proper service for product....

We are having problem with the Aquaguard from the very first day. The Acquaguard executive came but still the problem persist.Whenever we switch on to get the water purified and fill up the bottle there is a leakage in the system....