Eureka Forbes Complaints & Reviews

My product is eureka forbes Aqua sure water purifier have 12 month warranty in which two times free service is available we intimate for free service from date 13 Sept 2020 but company does respond for any any home service yet.There customer care said that our technician will be attend shortly but no any service provide by these company engineers. They are such alyre .
The company not responding any service we are need to drink non...

I had purchased an AMC for 2 years for my product and was given to understand that I would get cartridge replaced twice in the two year contract along with free service.
I have raised a request twice for servicing. The first time no one turned up and the ticket was closed. The second time a person visited her opened my machine asked me to make a video and send it to his boss. He then without doing anything closed the ro system and...

Installation of aqua guard water purifier Due to transfer from one place to another....

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine.in my view, these latches are too delicate to be a part of a vacuum machine, which gets dragged around during cleaning. The problem, once the latches are gone, the entire machine is useless.

Spares are unavailable even through internet....

We had placed an order for Dr. Aquaguard nrich RO model on 10th July, 2020 and the order number is [protected] and we made the payment of rupees 18, 490/- through a Eureka Forbes dealer in Coimbatore. After that we thought of cancelling the order because of negative reviews about the product in public forums.

But anyhow, the dealer convinced us to buy another product of lower cost and also promised us that the remaining amount...

I have made AMC for the above product for 2 years (04.9.2019 to 03.9.2021). As per Terms & Condition, I am elligible for a free replacement of a set of candles/filters/membrane sometimes during Aug/Sep 2020. Seeing that nobody is coming, I lodged a complaint (No [protected] dated 20.10.2020). A Technical Person named Mr Tushar Pandit came on the same day, replaced 3 candles but did not replace the membrane which is most essential and costliest...

Hi Eureka Forbes,

I have a Trendy Nano vaccum cleaner. The Hose pipe latch is broken as it is very delicate. Due to this I am not able to use the cleaner. I am not finding the spare parts any where. Can you let me know where I can get this.

Thanks
Sham
Ph [protected]...

Hi,
i paid AMC for 2 years and i lodged 2 complaints one is regarding white particles in water and other regarding reinstallation request. Its been almost 1 month no one turned out dispite of calling customer care more than 10 times till now. Iam really fed up with the service. I request you to either refund the AMC amount so that i can go with another brand water purifier or provide the service immediately. Iam looking to go with...

I have bought the Aquaguard Enhance, it was installed on 3rd November.From 15 th of November, I started feeling problem with this.The red light is completely blinking, some times water comes, it get filled up little and again red light start blinking.I did not expect thtEurrka Forbes product is like this.Almost, it has costed around 11000.Very bad experience....

I am having Aquaguard purifier RO plus UV .I am contacting your Bellary Karnataka manager sri Ajay (mobile no [protected])since 2 months for renewal of AMC he just says yes but no action so far. I am deeply disappointed by your service. Confirm whether will you renew my AMC or should i buy different purifier. such a worst customer service from your company.
My registered mobile no is [protected].
Kindly resolve my issue as...

Came to waterproof basement. After a rainstorm, more water in basement. No offer to fulfill warranty or work...

Dr.Aquaguard water puriffier of eureka forbes is made in such way that it stop dispensing water after 55 hours controlled by chip. It is ok but. Company after sales services is so poor that no body attending the complaint even after lapse of 48 hours person attending call advise that company remain closed for 5 days for diwali vacation.
Automatic complaint registration working but thereafter no resposible person following up today...

First there was a leakage of water.Then red after few days red colour symbol now no water getting purified and no water dispensing out. Very emergency.Dr. aqua guard.following up since one month no one attending the complaint...

WE bought last year in March 2019, a RO Maxima a similar model of 7 ltr tank, called RO+UV+MTDS. MTDS is nothing but a bypass valve that can be set manually by opening the cover . It adds non RO membrane passed water back to output . It is clumsy. After TDS is set to any level say at 125, after few days it goes down again to 50-75 range . You keep doing this . It is sickening.There is no control system actually.

We all know...

I have Dr Magna RO+UV water purifier . The purifier has always been under AMC. Presently it is under 2 year AMC. Earlier, I was posted in Varanasi where service was satisfactory. Recently, I was transferred to Saran, Bihar near Patna, were the service is not at all available. Knowing my transferrable job, I had specifically asked weather the AMC services would be available at other locations and I was assured all India service.
My...

I have purchased a Dr AQUAGUARD NRICH watetpurifier on 11.11.2020 with online payment .

sales order no.[protected]
Sales order date. 11.11.2020
Customer code [protected]

The following message was received by me At 10.09 a.m.

"Dear Customer[protected]Delivery[protected] has been done to your Address. - Eureka Forbes"

But I have not yet received the free gift. Please intervene.br...

I had purchased Eureka Forbes Aquaguard Marvel 8L RO+UV e-boiling+Ultrafitration+MTDS with Active Copper from Amazon.
Installation should be free but company charged me Rs450 for installation. I contacted company but they didn’t respond.
And technician told that there is no warranty for online products....

We have been suffering from a lot of problems with your product and being harassed by your mechanics from last 8 months. After contacting the customer care a lot of times, we couldn't have got rid of the problems.
Every time a mechanic from your company comes and mind the problems temporarily and wants the satisfaction code. But after a single day, all the problems return.
We have already lodged complaints many times, but haven't...

Purchased Aquasure - Delight water purifier from Amazon and Installation request (#[protected]) was raised from Eureka Forbes for the same. After the request was raised, no technician turned up for installation. Its been 6 days since the request was raised and no call from any one in Eureka Forbes.

Tried reaching their sloppy customer care who don't have a clue on where the request is and who is handling the request. I escalated...

Hello, i have been looking for a replacement for hose pipe for my trendy nano vacuum cleaner.

The locking mechanism (Latches) are broken and the hose pipe no longer gets fixed to the machine. I went to service center they don't have the part. While looking through the company's website, i couldn't locate the part there too.

Please help me with this issue....