Eureka Forbes Complaints & Reviews

My name is A.Sankaranarayanan. I purchased the above water purifier from your outlet at Madurai on 23.03.2019 and i have been using it at my house at 34B, First Street, Jaihindpuram, Madurai. Later AMC for a period of three years from 29.03.2020 to 28.03.2023 was made on 19.02.2020 at Madurai by paying Rs.5445. Contract No.[protected]. Now on 06.12.2020 I brought the above water purifier to Bangalore to be used in our house at 892, 9th A Cross,...

Hi,

I am Ramasubramanian, who has logged the AQUAGUARD NRICH Complaint that, since it is NOT WORKING. When I checked with the Eureka Forbes Chennai service manager, he is telling we have already placed order for the spare parts, it will take another 4 to 5 days of time. Could you please ask him to pressurize the vendor to deliver the indent at the earliest. Since we are dependent on AQUAGUARD, we don't have any alternative...

I have registered a complaint on 21-Nov-2020 through phone [protected]. For your information this compliant is regarding non-working of Euroclean WD X2 Vacuum Cleaner. I have followed up 4 times since then but the issue has not been attended so far. Every time I have called up, I am given assurance of someone will contact me within 24 hours. In the last call the teleoperator kept me on hold seeking for someone to speak with me. She didn't...

It's been 45 days that I have complained but nonone has attended the call. I have registered complain through all medium but of no use. I have amc for the product but they are voluntarily ignoring it ....

Mandatory Service Id: GWPDSPRUM0000
My water purifier stopped working today and the last mandatory service was pending from the company.

Today a technician came to handle the last mandatory service, he checked and asked us to pay Rs.4500 to fix the blocked filter.

We insisted that spare parts replacement is part of the pending service but he denied that.

From the day 1 since i bought the...

I bought eureka forbes superb water purifier and right after installation it started leaking.
Now I have shaky confidence on whole product as the basic quality assurance tests are failing.
Please replace the unit or take it back with full refund.
Repairing the machine on very first day should not be an option.

Service request number: [protected]
EmailId: 95.[protected]@gmail.com

Date...

I bought aquaguard machine on July 17 2020 from vijay sales jetalpur road vadodara.
In September machine got out to service so we changed candel and now on 1st December machine needs to change candle again so we showed up to vijay sales we contacted aquaguard customer care too but they said complain will solve in 24 hours but it's 11th today I have tried to vist store (vijay sales) 3 times and also I have complained to eureka forbes...

Kindly find the images the damage occurred during aqua guard installation by the EUREKA FORBES plumber on 09/12/20....

Customer Code: [protected]; AMC :[protected] at Kolkata.
Customer name: Mrs Tapati Sircar, regd. mob: [protected], alt. mob:
[protected]. Above unit was last renewed on 28/11/2019 for 1 yr at 1/53, Dover Place, gr. floor, Kolkata 700019 by Service Provider Mrs Karabi Chakrabarti.
Consequent to shifting, reinstalled around 08or09/12/2019 at Flat No: C2/7, Payamanti chs, Kolkata 700I07, Service Provider Mr Subasis Chakrabarti,...

Eureka Forbes ticket no: [protected].

Ticket was opened on 15th Nov and technician left stating that he would have to get approval to replace the part and once approval is received, he would come and replace the part.

Post that there was no communication either from technician or from local body. No one bothered to even pick up the phone for week(s).

I have called and mailed support and there...

Complain of the Air Purifier not being attended since last one year. I am a liver transplant patient with three airpurifiers with none working. No service has been provided by any service center till date since they have been sold to me and installed.
Cell No. [protected]
Name - Dr. Shivaji Chavan....

Inspite of so many follow ups and calls... Nobody hs turned up for the service... Will not suggest anyone for the AMC ... Waste of money and time. We have to be online for hours to get connected to the service or complaint after that also no one will turn up for the service... And just in case if you don't lift their phone call they will close the complaint as it is done . Very very very bad service . instead you can go for urban clap or...

I have paid full amount as the sales person assured to deliver the product robo vac cleaner. He forced to pay on spot without giving time to think also

After paying no one is attending my calls and if I call the customer care they are taking complaint but no one is contacting after raising several complaints and customer care executives are escaping with stories and not taking any responsibility of the sale

I...

Myself Tushar Budke, presently living in Penkar pada, Miraroad East. We are using aquaguard since long time but service which eureka forbes is giving now is very pathetic, they are totally not bother about their customers.

My wife Mayura Budke made complaint on 25 th sept 2020

"" Dear friend your complaint no. is [protected]. Due to the Govt restrictions to contain Corona outbreak please expect a delay in our...

I purchased water purifier enrich copper on 21st nov2020. The sales team promised me to give 3 years amc free like kent. I asked then to mention in the invoice but they have not mentioned.
I feel cheated and send mail customer care for past one week yield no result.
Their sales team is giving false promise to get more incentive.
All conversations recorded and to Crm but no response...

Tushar Patel here from Bharuch, Gujarat, India. I have Eureka Forbes water purifier machine and it is under two years AMC. This machine is not working from 31st Oct' 20 and i have raised the online complain, my complain number is [protected]. My customer number is [protected]. Till the date my complain has not been resolved. I am paying 8000 INR for two years as an AMC charges. I an attaching complain number screenshot and mail screenshots....

My Aquaguard Nrich HD RO+ UV+ MTDS is not working from last few months, even though i had called multiple times nobody from Aquaguard addressed this issue.While installing new machine itself it didn't come up, he had to replace filter at the beginning itself. Within few months of installation this aquaguard did stopped working, service person came and did service, after 1 month again the issue started appearing, even though i had raised complaint...

Your invoice No.[protected] dated 09.11.20
Sales order No.[protected] / 09.11.20 & Delivery No.33017551

I bought a new Aguaguard Classic Plus Water Purifier on 9th November, 2020 after making payment online. Although I received the product the very next day by courier it took more than 10 days for installation.
After installation your technician found water was not flowing and he ascribed that to a defective coil....

My product is eureka forbes Aqua sure water purifier have 12 month warranty in which two times free service is available we intimate for free service from date 13 Sept 2020 but company does respond for any any home service yet.There customer care said that our technician will be attend shortly but no any service provide by these company engineers. They are such alyre .
The company not responding any service we are need to drink non...

My product is eureka forbes Aqua sure water purifier have 12 month warranty in which two times free service is available we intimate for free service from date 13 Sept 2020 but company does respond for any any home service yet.There customer care said that our technician will be attend shortly but no any service provide by these company engineers. They are such alyre .
The company not responding any service we are need to drink non...