Hathway / Gujarat Telelink [GTPL] Complaints & Reviews

Hi I was using GTPL broadband since last few years. On 11th July 2015 my internet stopped working and I registered the complaint with their customer care as always. I had renewed my connection on 2 months back and it was a 1 year plan. Since then I followed up with customer care executive for almost 20 times but I didn't get any solution. They even did not provide me any registered office phone number or address where I can go and ask for...

User tanzeel I have gtpl broadband connection. My gtpl registered number [protected]. At ahmedabad. I have paid 13000 rs to gtpl which provide unlimited for 1 year at 2 mbps speed. There is a kind o[censored]nsatisfactory issue with gtpl. I have complained at around 6 times within a week regarding my wifi speed and connection error slow speed. . I have to complain everyday. When i complain regarding wifi speed and failed connection slow speed, they...

We have complained regulary since last 4-5 days . The latest complaint number is 764553 but they seem to give standard reply that wait for sometime it will be resolved. They were not willing to take complaint by not giving complaint number but now i managed to get complaint number 764553. Our client id is kr_attarwala at vadodara, gujarat. We tried calling at[protected] and [protected] and [protected]. The last number comes switched off and...

I have register 1 mbps broadband conection on 2nd august and today was 13th of august and till nobody come here to connect a single cable to my Wifi router and i have a huge reqirement of net now. When i call to customer care they say that the it has proceeding and someone come to you for conection in next 3 days... well now, when they come for connection....

Hello, Myself Akhil Nathani, Residing at (21, A/9 Block, Goyal Intercity, Drive-In Road, Thaltej, Ahmedabad) My S/N no. : FCBDRNWMX GTPL Contact Person : Krunal (M - [protected]) The above mentioned person is not replying or picking up my call since about a month of time. Why? I dont know the reason yet. you can check his call records. Or if you want my copy of my call records than you will get it. The reason i am calling...

I have paid the amount of my wifi internet plan on 08/07/2015 but till now my internet connection has not been started. From last 2 days i am calling their customer care centre and i have call them more than 10 times but they are not resolving my issues. Everytime they are giving me an excuse and keep me on hold for atleast 10 minutes every time....

I am having connection of GTPL Cable DTH, i have made advance payment of entire 12 months, but not getting proper services from past 2 days. They have blocked my connection mentioning that i have not made payments. My Account No is[protected]. complaint id is 195309. i have called the customer id and they are keep on telling me "Wait for some Time" your connection will be active. till date is not working....

I got connection of internet of gtpl. Every Saturday I don't know reason it stopped working so complain goes on Monday directly. They repair internet then again failed on Saturday. This repeating all the time. No quick service and appropriate answer ever. I know this types of small complain does not make difference to this company they just concerns with new connection and money collection. Unfortunately, I can not do anything as I am out...

Hello sir,
I am suffered by mentally because of gtpl broadband, the third class broadband service. . .
I apply for netshifting to my new business address on 13th july, 2015 and said by them that it will be transferred in 7 working days. . .
Today is 29th july, 2015. . . Yet my broadband plan not shifted to my address. . .
Now i asking them for cancellation for plan beacause i do online business and i'm...

I have gtpl broadband connection. My gtpl registered number [protected]. At ahmedabad. I have paid 4500 rs to gtpl which provide 175 gb for 1 year at 4 mbps speed. There is a kind o[censored]nsatisfactory issue with gtpl. I have complained at around 30 times within a month regarding my wifi speed and connection error. . I have to complain every 2 - 3 day per week. When i complain regarding wifi speed and failed connection, they always register my...

I recently shifted to gandhinagar in june and taken Internet from GTPL the worst service ever in this city... when i taken internet one of his technician came but didn't able to configure my router.. he went without configuring and i have to configure by myself... After that every two three days Internet is down and never working at the expected speed... today is 23rd july and i have been following up with the company since two months...

1. it took 20 days to them new conncetion set up. 2. after conncetion i registered complaint regarding broadband, they took 6 days for problem to be resolved. when i visited their office on 7 th day, they came for service. 3. I applied for closure of conncetion, they are refusing for same . on the other hand customer care said it is possible. i have mailed required details for closure as customer care said. no reply has been received regarding...

I taken Gtpl broadband from last 4 months, but daily stop net up to three to four hours. After complain login to CC of Gtpl my net start within 10 minutes and complain closed by Gtpl. Next day again log complain then again closeded. Till date log complain more then 100 time but Gtpl not short out my issue. I request to iccf, pl strickly action......

My name akshay bhoiwala. User id agbhoiwala from vadodara. I have gtpl broadbend connection. I continously comlpain on date 11/06, 19/06, 22/06, 10/07, 02/07, 15/07 21/07for connectivity problem. Error 651 continious come but nobody can resolve my problem....

I am Tushar Sheth From Junagadh and my gtpl broadband id is “Tushar19_jnd”, I am getting issue of limited access (651 ERROR) from last 10 to 12 days( Every Day ), for this issues I call on my gtpl Nodal Office “[protected]”, and they response me like this “let me check your connection, after few second they told me your connection is working perfectly, here showing, that issue in your site so check your laptop”, then I check my...

I have taken the Gtpl Broadband on oct 2014. So From oct 2014 to 25 june 2015 the internet works properly. Problem starts from 26 june 2015. My Problem is that from 26 June 2015 the internet remains inactive for 3 to 4 days per week till now. I have make many complains to Gtpl Customer Care but they did'nt provide me the Permanent solution of my complains whenever i make complain they provide me only temporary solution. So due to temporary...

It has been just 3 months I have started using GTPL connection in Gandhinagar Gujarat. Ever since I started using this service every day morning from 9 am till afternoon 3 to 4 pm there is no internet service, when I raise a complain (which I did for 8 times if not less than that) the irritating call center person gives stupid complaint number and say they gonna forward this complaint to their technical team. they don't understand problem...

Hello, I am Jemish Anaghan user id: jdanghan226 My last complain was dated on[protected]:03, reference no-701971, Company's technician person no any single time come to my office and check cable box but he was told in office all cable checked. when i was went office and met contact person on[protected], he told me your area all complain solved to 2 to 3 days. then after manager was ask to technician regarding complain then he...

Hello, I am Jemish Anaghan user id: jdanghan226 I am complain so many time regarding Broadband Service. Connection Date[protected] and Service start Date[protected]. In this time duration my total complain is 11. No Order Order Date & Time Reference Document 1][protected]:00:38 584759 2][protected]:28:16 597522 3][protected]:48:19 598781 4][protected]:40:10 601588 5][protected]...

hello, I am Jemish Anaghan, user id : jdanghan226 I was complain about error-651, dated[protected] at 9:03 am, order-682650, reference no-701971. I am so many time call to customer care but not any positive response. Any time call them, they are say wait one day, your problem will solve, our person will come today and end of the day. One time i was called[protected] around 10:00 pm, customer care executive tell me wait sir your...