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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

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1800 270 0000
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+91 95 9400 4000
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Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 176

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D
Disha Ramnani
from Mumbai, Maharashtra
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I am complaining about bad network issue

Address:421003

Hello Sir,
There is always no network available on my phone and it always show " Emergency calls only" so please sir help me to solve this problem. And it happen all the time. Sometimes there is network and sometimes it is not there.And I have recently ported my network from telenor to idea. So please solve my problem....
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S
shraddha_21
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about sim not activating

Address:415523

I have ported my telenor sim into idea. The shop where i converted my sim card told about activation of sim within 7 days. But even after 1 month, it's not activated. I could not find any range via operator at any time, any placr. And hence i cant make call to sim activation also. Even after i tried to search network operator, it shows me msg that it's currently unavailable. It's really mandatory for me to get sim activatied....
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C
C N Rao
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed to refund my amount

Address:Hyderabad, Telangana, 500065

As the services provided by Idea Cellular is not satisfactory, I have ported from Idea Cellular to Airtel (mobile No.[protected]) in the month of March/April 2018. Now using by my father.

I have approached Idea Cellular in the month of April 2018 to refund my deposit amount of Rs.500/- (Rupees five hundred) for which they informed me that they would take 45 days to refund.

Since I have not heard anything from...
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D
developernirva
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud offers of idea post paid

Address:New Delhi, Delhi, 110055
Website:care.ideacellular.com/wps/portal/account/express-paybill?gclid=CjwKCAjw8uLcBRACEiwAaL6MSXiq51LsOzOy4

Hello Dear Sir
My Name Saddam
My Number [protected], [protected], [protected]
Idea customer care sales team Number [protected], [protected], [protected]
Idea Sr [protected]
My Bill Show On time 400
Fraud offers of idea post paid I Am 3 Years Old User Of Airtel. i got a call Idea customer care sales team, he Was Give Offer Me, if you port 3 number in idea, i was give this offer 211 Amount pear sim and...
+8 photos
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G
groverashish
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged me extra

They have told me you will get a plan of 509 Rupees fir 90 days. And they have taken 560 Rupees total. But niw they have given plan 495 rupees for 84 days . After ten times call done by me. And that store girl is so ill-mannered don't even know how to speak with customers. I don't know her name but I have her cellphone number [protected]. Kindly take proper action against her behavior and tgis kind of fraud work. I know its not a big amount...
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B
Bhargav Kondaveeti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnected our corporate postpaid connection without any proper intimation.

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.ideacellular.com

We are having a corporate postpaid connection with a total of 15 mobile numbers. One day we got a message
"dear customer, your request for barring is registered and would be actioned within 6 hrs. Through communication idc[protected] thank you."
Without any request for barring how they can disconnect our connections.
We have faced a huge loss because of this issue, who is going to pay!
Kindly take necessary...
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R
Ravi Matthew
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge for rs 18

Idea Kerala says in their recorded message (IVR) when we make any international number that the cost of the cal to UAE will be reduced to Re 0.12 per second if you recharge Rs 18.

I did the recharge but they did not revise the per second rate. On calling their customer care number in Kerala they refuse to refund the overcharging and claim that this is not applicable to UAE.

Yet even today they merrily announce...
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A
AMIT500
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating with customers

Customer care of Idea always lie and cheats with the customers. These people have made the mentality to disturb the customers and dedudt their unnecessary amount everytime. These people don't have self respect and guts to their income. Really these people have deducted my Rs 20/- and not refunding my money. Really these people should ne sacked off out. Shame on you greedy hungry fellows for disturbing the customers and making fraud with them....
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P
palcottage
from NEW DELHI, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order no. - o1-117129144906 regarding new sim card registration postpaid connection 8750600062

Address:New Delhi, Delhi, 110033

Dear sir/ madam,

Yesterday i was interesting to purchase a new sim card connection, then i had visited on website of idea cellular, after wards i had a call regarding it, originally i was told spoke person that i need interrupted internet access, then he and she told me yes sir we will give you unlimited which was totally wrong marketing from their end. Secondly verification method was wrong, when the verification person was...
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A
Ashif ali mansuri
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

having continue issue of no data speed getting at manpur north tehsil suar pin 244924 rampur up west

Address:244924

Sir,
I have complained 2 time to your representative and contact me baking team but not resolved my problem,
My cell number [protected]
My address is
Village and post manpur north near madina masjid tehsil suar district rampur up west pin code 244924
My first complaint number is
Dear customer, your concern for data service speed issue is registered and would be actioned by 09/06/18 3:00:00 pm. Sr...
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Pranay Kaparwan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

self imposed call barring by idea

Address:201301

I'm using idea sim at pin code 201301 in noida but call barring problem how to remove call barring. I am using huwaei honor 9 lite.
Pls give me the barring password. I didnt activate call barring. I dont know how it got activated.

So pls deactivate or pls tell me how to deactivate call barring. I cant call outgoing and i didnt get incoming calls also.

Hope you will resolve the problem on priority. Its...
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S
Sriram Chandika
from Kodungallur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coverage issue at my location

Worst coverage from idea...
From the past 10 months im facing very serious network issue at my location. No 4g only 3g.. I raised request in applete no proper response they said something will happen by 6th sep nothing happened it become more worst really unhappy with idea operator due to this issue...
What is idea going to do now... Really very unhappy...
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M
Mitesh_Bhanushali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to port service

Inorder to port from Idea cellular service to other network, we need to send PORT Sms to 1900 to get a UPN code to port into other service. But it seems like idea company has blocked my sms sending to 1900, so that i cannot port my number. I am able send send SMS to other contacts but not able to send SMS to 1900. Also, when i called to customer care helpline, i did not get any help. And in next few attempts the helpline always showed busy....
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V
Vaibhavji
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call barring is not deactivating

Hello, i am an idea customer. Somehow outgoing call barring got activated on my number and now it's not getting deactivated. It is asking for some barring password, i entered 1234, 0000, 9999 but it is not accepting. Please help as soon as possible. I am unable to call anyone, i can't even call idea care. Please help it's very urgent. My number is [protected]....
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A
angshu163
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

threats regarding bill payment

Address:Bangalore, Karnataka, 560100
Website:www.ideacellular.com

I was using idea postpaid on my number [protected] till april 2018. During the period of my usage, i was not able to make calls or use internet properly. I stay in bangalore and you expect the network coverage to be good here. But it is the worst. For 3 months, i could hardly make any calls or use the internet. I also raised multiple complaints regarding this, but no action was taken. Finally, i decided to port out and since i could not use...
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E
Er Bhaskar Dutt Sharma
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

maximum bill

Address:Dewas, Madhya Pradesh, 455001

Hello,
As i requested previous to idea cellular, they given wrong information to sell their product, this issue is still alive, i complained about idea cellular they given a wrong plane to me and approached me to take one more no. I got a call from idea cellular they told me they are giving 100 rs off on my bill this plane is of rs 389 i can take 1 more no. And i will get a bill of rs 400 maximum every month after discount and taxes....
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S
Singhanand151
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund or change of plan

Website:www.ideacellular.com

Dear sir/madam
I wanted to recharge 1gb/day 3g plan to 28 days of 199 rs but by mistake i click on 179 rs which provide me only 1gb for 28 days on 4g plan on 10/10/2018 3:51 am from idea app through paytm pay method... As i haven't converted my sim to 4g yet... I still use 3g sim and i wanted to opt to 199 plan by reversing this transaction... Plz help me deal with this... I have no issue with wrong number just wrong internet plan...
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N
naris2k5
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wave off overbilled amount

Address:Hyderabad, Telangana, 500011
Website:idea

Ear sir / madam,

This is inform u that my invoice date;12/03/2018 amount of
Rs.3678.13 in that invoice over billed amount of rs.2090.00 ([protected]) was added because of over data was used. As for our knowledge there is no information given to me either verbal, or mail so, i requested customer care for to wave off the over billed amount, they said cant do it. Hence i request you to send clear clarification.
br...
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S
siddhumohite
from Surat, Gujarat
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wrongly charged for making a call to 055181 which never called

Address:Vadodara, Gujarat, 390019

I have an idea post paid no : [protected]. As i was checking my itemised bill for date 25th august 2018, i noticed that i was charged for calling a particular number '055181' on 23rd august 2018. I don't even know this number. On checking i read about other customers who have been charged for calling the same number by idea cellular. This is a fake number which idea is using to increase the bill amount of customers.

Kindly...
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nitin.sharma81
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

convert from postpaid to prepaid

Address:Karnal, Haryana, 132001

Dear sir/madam
I am using a post paid number from so many years and now for some personal problems i am not able to use postpaid bills so you are requested to please convert my number from post paid to prepaid as i have already made an request on my nearest idea store but they are not doing anything they are only saying that we can not convert number to prepaid you can choose any other cheaper plan. But i am not able to pay per month...
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