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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

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1800 270 0000
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475
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+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

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Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 177

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H
himanshu2101993
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of service and false commitment

Address:Valsad, Gujarat, 326191

Dear sir
With due respect i want to change from postpaid to prepaid then also i am getting not able to do it as on visit they are irritarting me all the false comment and all the bill of dec to april are more than 500 which is not affordable, the total overall cost of the running this is to high please help me, hope the idea will help, and other is they are adding different charges to the bill which increase when reimburesed they...
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A
ahshah106
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea service issue

Address:Mumbai City, Maharashtra, 400080
Website:www.ideacellular.com

I made 398rs recharge on my idea number [protected]. After complaining i got answer that your mobile has 1800mhz which is not supported on your mobile. Need to buy another mobile. Other operator like jio, vodafone is working fine. I got only 2g network in that mobile.
Now they suggest to change mobile or use 2g speed internet. Very bad service provided by idea.
I need refund or my number needs to port on other operator....
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S
Sahil Sidheekh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid sim not activated even after 4 days after upgrading to postpaid

I had upgraded my idea prepaid to postpaid.
It has been almost 4 days but the sim has not yet been activated.
Neither am I able to make calls not access Whatsapp.

Note:
My idea prepaid connection was in Kerala circle. But the postpaid was taken in Punjab circle.

All the customer care executive says is it will get activated, but it has been 4 days already

No. : [protected]...
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A
anusuyasenthil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect billing ang harassment

Address:560079

I have been billed a huge amount for my idea number [protected] for using internet. I have not used any internet as i have an alternate number for internet. The bill amount is ridiculous and am not at all happy to pay. I want the incorrect internet charges waived off. I have called the customer care many times but have not received any resolution. Is this a way of cheating customers.
If this is not resolved and the extra amount not...
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H
hrmody
from Vadnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

previous month discount recovered cell no. 9601754455

Address:Ahmedabad, Gujarat, 380015

I was using idea network postpaid. whenever i was trying to change my plan from postpaid to prepaid, idea customer care executive had given me discount. when finally i decided to migrate from postpaid to prepaid, idea recovered since last 3 month discount. how any one can do once discount given they recover after 3-4 months. kindly refund my discount recovered....
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V
vivek.pillai1
from Morjim, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my number allotted to someone else

Address:Mumbai City, Maharashtra
Website:www.ideacellular.com

My idea number is [protected] (Maharashtra circle)
I have come to kerala for 2 months and suddenly i lost network. I paid my post paid bill still the connection has not resumed.
On calling the customer care they tell me this number is not in my name.
I have been using this number since 8 years and i can not even port to any other network. I can not make any online transaction with receiving otp.
This is outrageous....
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A
all in one by-Dinesh tandey
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea sim lost block

Address:Raipur, Chhattisgarh, 493338

Idea sim — block this number
Dear,

My mobile was stolen in bus as on 25/08/2018 when i m going to work, please block the mobile number [protected] immediate which was in the name of dinesh kumar tandey,
I'm trying to block this number.. So i'm calling idea customer care 3 times but they are blocked sim but lost sim user unblocked sim and using my sim like contact number and many more... I'm very disappointed...
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J
jagmohan singh bisht
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no network

Address:Dehradun, Uttarakhand, 249205

Hi sir, my sim is not working in uae last years no problem. Last year 4time i am trablling india to dubai and sim working. but may and june i am in india after I come back from India my sim working bit last one week its shown no service what is the solution to active. I am submit may adhar card also....
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J
Jagriti Chhabra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care service and the staff in ambedkar chowk branch

Address:Karnal, Haryana, 132001

Hello sir, ma'am,

I am writing to you for complaining against your ambedkar chownk branch in karnal, haryana; 132001.

I visited that store on 11th of august to get my number mnp from delhi circle to haryana circle. Again on 16th for the same reason because i didnt get any response from idea. Post that, now its 4th september and my number is pd n stuck!! Its been good 25 days that i am stuck with this issue n...
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I
Isrikanthpatil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical charges even after requesting to close the connection

I stopped using the idea number for more than 8 month after clearing all the outstanding bills. Requested multiple times to close the connection over phone and at their office. They just don't want to close it cause they want more billing cycles to be completed and ask to visit some other office at some other corner to close the connection. Every idea office doesn't have the option to close the connection but you do all the other selling...
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I
I hate Idea
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive full benefits

I took a new handset last month which is one plus 6! While going through offers i read one about idea promotion! Giving extra benefits for recharge of rs.199 while now they give 1.4gb/day as per offers it was 2.5gb/day! The company is roasting us and stealing money! Shut the fking useless company or give my money back or resolve my problem! Fraud promotion leads to disappoint!!!...
+2 photos
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D
Deepali Rawat
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwarranted deduction of balance

There has been a deduction of rs. 8/- from my cellular balance on 02.09.2018 even after having an unlimited plan of rs. 398 which was valid till 11.11.2018 and the data limit of 1.4 gb had not been exceeded. I was perplexed at the sight of the message notifying the deduction. I'm anticipating swift action towards this so as to restore my trust in this mobile service provider.

P. S.- mere paise waapas kar...
+1 photos
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B
BCF15
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect charges in international roaming

Address:New Delhi, Delhi

Idea mobile deduct your phone balance in international roaming for those incoming numbers which you didn't pick.
I can see these two numbers and call cost in idea app. That an amount of rs.199/- and rs. 100/-has been deducted as there were incoming call from numbers [protected] and [protected] dated 30/08/2018 21:50:38 and 01/09/2018 16:55:56 for 13 and 41 seconds

But i didn't pick any call from numbers [protected] and...
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D
Divye Pratap Singh
from Suriapet, Telangana
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unclear message regarding call barring

Dear idea cellular i am a jio prepaid user yet I received a message on 31/8/2018 stating that my request for call barring has been activated although I did not make such complain and I never owned an idea connection.it is causing inconvienance to me as I am unfamiliar with the issue .please explain what that message was about.thank you....
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H
Har Kishore Singh
from Ranikhet, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i am complaining about the weak signal problem, if you could not make it strong then i may leave your network or move to jio

Address:Rampur, Uttar Pradesh

In our area jio tower has been installed so jio network quality is superb here & the quality of idea network is so weak even not making the phone call, so this the request to you if you could not make the signal strong then i have to move to jio network and give me your valuable feedback at [protected]@gmail.com

Thanks & regards

Harkishore s/o rampal
Vill-janunagar, post-kemri, teh - milak, distt -...
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T
tannachintan04
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud in name of vip no.

Address:400092

Hello,
I had order vip no. From idea telly caller last week
After transferring part payment i received sim card and a call saying that i aftrt paying full balance sim will be activated in two hours now its past a week but my sim is not been activated and they r not refunding money also courier have been dispatched from professional courier for ur reference i m attaching pic of my paytm transaction.
Please look in to...
+1 photos
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V
Versha singh08
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill plan and fake company

Address:New Delhi, Delhi, 110062

When i’m ready to port my number airtel to idea company they toled me the the plan 289 20gb net + 5 gb extra unlimited local std calls and 100 sms daily and incoming outgoing free, free 90% amazon's membership free.. But they just changed my plan into 389 and they only give me 16gb data. I spoke with several of people.. But they did not take any action if you would pull out my call records you would get to know that how many times i have...
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G
gaganchawla
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehave the staff of leela bhawan patiala-147001

Address:147001

Dated 31.8.2018 visit your centre new leela bhawan patiala-147001 your staff of Mrs. Kanchan misbehave with the client. he use abuse language with the clients. I am an Advocate. she teach me rules and regulation of the idea circle. when i visit your branch and said for pay the bill and she was said that there is only use credit cards and debit card. if i use debit and credit card than i am use online payment why i am visit the idea office....
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S
Sameer_Soni12
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

have not received the security amount till date. I have ported the number since 6 months now.

Address:Panchkula, Haryana

I had purchased an Postpaid connection by depositing Rs.3000 security as refundable for Idea(formerly Spice Telecom) connection numbered [protected]. I have now already ported the number to Vodafone due to deficiency in services of the provider, but till date i am yet to receive the security amount deposited. with them. It was deposited somewhere in 2007....
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V
Vikram Goenka
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idea mobile account legal notice

Kirti Patki

Advocate

Pinnac Memorise,

Kothrud,

Pune - 411038

Legal Notice

Date:30/08/18
Lok/Sept/Idea/16166

VIKRAM B GOENKA

C 1003 SHRINIWAS LANE NO 7BLOSSOM BOULE VARD HSG SOCNR NATURAL ICE CREAM KOREGAON PARK

Dear Madam/ sir,

In Re: Notice for Recovery of Outstanding Dues Rs.1341.89/-in...
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