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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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Unresolved
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Idea Cellular reviews & complaints page 238

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M
Madan. Madan kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill amount of postpaid

Address:Bangalore Rural, Karnataka, 562114
Website:www.ideaceellular.in

In beginning i get only rs.225/- but from since six months verry high amount of bill is comming please cancel the post paid because every month i am getting the bill amount rs.320 to 425/- it is verry difficult to pay every month. I went to the nearest idea shop of 3 or 4 times they made careless. Please deactivation of post paid. And change from post paid to prepaid of the same sim. Thank you...
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P
Purushottam Vyas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim registration failed for ported sim

Address:560037

Hi team,

I have ported my sim from idea pune to idea bangalore. My sim registration is displaying as failed even after changing to the new sim and waiting for couple of hours.

I am not sure how should i call to 59059 as the sim doesn't have network and so i not allowed to call. Number: [protected]

If it needs to be called on 59059 than pls suggest some other number to which i can call from any...
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N
Nilesh Hanumant Chavan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

need to stop this nonsense vuclips charges. i am annoyed

Address:Pune, Maharashtra
Website:VUCLIPS. NAZARA.

My mobile - [protected].

I am getting charged this nonsense vuclip and nazara charges. Last bill cycle it was rs 125/-. Current non bill (10 nov - till date) cycle its already rs 400/-.

What nonsense is going on.
I am repeating, i don't know what is vuclips. As a customer i have not subscribed to this service. As ideas customer you simply cannot blame 3rd party for charging me. If its third party why it...
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C
Chetan Prakash2665@gmail।कलम
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction for vas services

Address:Jaipur, Rajasthan

Idea cellular company

Subject : balance deduction for vas service but not refund.

My mo no is [protected]. I am a customer of idea from last 5years old today my rs balance deduction for vas renual service charge.
I had already call for balance refund but your executive behaviour not correct she did not refund my balande did not refund all this thinks happen today...
So i hope regard idea will be...
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B
bayasshubham
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong operator chosen while doing my postpaid number payment

Address:Indore, Madhya Pradesh, 452006

I have done a wrong payment to idea whose transaction id is nx[protected]
Dated - 19 august 2017.
Which is done through phonepe.
And their customers care executive says their is no such payment done to idea how it possible.
And if i have selected wrong telecom operators idea should have done refund if their no such number registered on their company how they can accept payment money for it they should do refund...
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S
SOURABH DIXIT
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my outgoing service is dismissed.

On 5/12/2017 my idea postpaid number-[protected] outgoing is dismissed and i get sms from idea.
Dear customer, summary of your idea bill dated 05-dec-17:
Prev. Bal c/f: rs.117.77/-,
Rentals: rs.99/-,
Feature + vas: rs.0/-,
Local: rs.0.0/-,
Sms: rs.0/-,
Std: rs.0.0/-,
Isd: rs.0.0/-,
Rmng: rs.0/-,
Internet + mms: rs. 0/-,
Others: rs.50/-,
Disc: rs....
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R
rameeznaik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess payment charged

Address:Mumbai City, Maharashtra, 400614

Idea Cellular has charged my mobile number double the actual bill amount saying that I used data beyond the limits which is not right. I ported to Reliance Jio within 3 days of bill payment which was my last billing cycle and now the excess amount bill is sent to me with double the monthly rental. Even after writing so many email I got no satisfactory reply from the company.
Now they made me pay the amount saying that will stop the...
+4 photos
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M
Milind Kalwa
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and behaviour of customer care executive

I am calling to Idea customer care for may sim replacement, replay from customer care executive name is Anand Bharti said they not provide such facility.when I said to him that I was going for porting then he said go to porting and addition told other Idea users who are working with me to port their number. They not care about customer.
So I request to Idea user teach them lesson and take action against this fellow name is Anand Bharati...
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A
Amit.ptn
from Imphal, Manipur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

converted to prepaid

Address:Patna, Bihar, 800020

I have 2 postpaid no.[protected]/[protected], [protected] is free call plan. Unfortunately from 15 the nov my restaurant finally closed, after that i went idea store to request pls close 4444 no & 6666 converted to prepaid. Pls adjust my security deposits with bill & diff if any let me know but they told you come on 7 th dec. I went there again twice but same reply & from next day my outgoing closed. Now my question is that if i have taken free...
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S
Satishpta
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account closure report and clearance

Address:147001

My past idea no [protected] of which i had cleared the pending payment and port the number to reliance jio. If your company had allowed me to port the number to reliance jio, only than the number shifted to reliance jio. This is very much disgusting from your side that apart from clearing my all dues still i am receiving messages about pending amount which i don't have. Please look into the matter at the earliest and don't disturb me anymore....
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H
HumpyDumpy
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea postpaid to prepaid migration

Address:411038

Not a single idea showroom (Agency/franchise) will help you to migrate from idea postpaid to prepaid. Either they wont have prepaid sim card or system will not work at that time or they will come up with some weird requirement saying please wait till bill process, please submit all your documents, or they may say your card will be off for 3-4 days if you migrate from postpaid to prepaid....
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S
shivamanjujrp
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repeatedly money deducting my idea no inspire of dnd activated

Address:Hyderabad, Andhra Pradesh, 500039

My idea no [protected], i activated dnd service after fedup with non reasonable many deductions from my balance.
Inspire of dnd active also i am still getting
Deduction from my balance.
I receive a job openings sms from 51998 which i never requested from my mobile and after some time one more sms from same no saying rs 5 charged for no reason.
When i contact idea c. Care they didn't respond properly and said i...
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D
Dr.Ravi Shankar Saripalle
from Bhimunipatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

idea money fraud sbi credit card transaction

Address:530017

Dear sir,

This happened today 06/12/2017, when i got a call from mobile no, [protected] where the person said we are calling from sbi credit card and she asked the credit card details for the purpose of issuing a fresh card and updating my reward points in the new card. I gave the card number and she asked the cvv & otp which i gave her. When i checked the sms the transaction has already been completed.

Please...
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B
BJ Baliram Jagade
from Amravati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deduction for vas service but not refund to refund my balance

Address:Parbhani, Maharashtra, 431516

Hi,
Idea cellular company

Subject : balance deduction for vas service but not refund.

My mo no is [protected]. I am a customer of idea from last 5years old today my 35 rs balance deduction for vas renual service charge.
I had already call for balance refund but your executive behaviour not correct she did not refund my balande did not refund all this thinks happen today...
So i hope regard...
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A
Abdul Rahim Mohammed
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

immediately activate my number

I have requested the idea cellular for the activating my idea number but still no replay...

Phone/mobile number: [protected]
Sim card number: [protected]

My idea prepaid sim ([protected]) not working in sharjah (Uae).

When i trying to register with uae local operator etisalat or du

"your sim card does not allow connection in this network or not registered"

So...
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B
bharanikumarsavada
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of balance without permission

Without my permission, idea is deducting my balance from my prepaid account. I didn't buy any game. Right now, i'm using feature phone. I got two messages from 58010 that (Your purchased vip7 for zyapay.49 inr thank you! Support: [protected]@globalpay365.com) and (Thank you for using your idea mobile no. [protected] for rs.49.00 towards fortumo payments app on[protected]:41pm. Txn id: [protected]. Pls contact [protected]@iappgame.com for any queries along...
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U
Uddiptaa Biswas
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activated service without consent

Address:411057

Hi,

Suddenly out of the blue i got a message that you have been charged 5 rs and some service is activated. I have not requested any service or given then any consent to do so.

It happened twice
Date:25 nov 2017 8:36 pm and 5dec2017 8:00 pm

Reaction from customer care:they picked up and then cut the call
After the 1st incident i was able to connect to customer care and they could...
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C
Chandan Sehgal
from Amritsar, Punjab
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unknown service activated

Website:idea Cellular.com

Dear idea Cellular team I have been charged for juice up service of Rs 150/- from 14th Nov to 13th December on my number, ([protected]). I don't know how it got activated, Please help to refund me my lost money. No SMS/email was floated by Idea for the same & stop fooling innocent people by your unnecessary hidden charges....
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L
lokanath1241
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst operator I ever experience

Address:Hyderabad, Andhra Pradesh, 500045

I have been in idea from a long time.. More than 4 years after that i didnt like the way idea people dela with its customers. So i have moved to airtel.. Later due to some false promises i again came back to idea. Now i realize that the behavior of idea people didn't change.

They blocked my outgoing calls and i have paid the previous operator due (Which is very less) and dropped a mail with the payment receipt. The customer...
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G
GAURAVseo11
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving unwanted international calls

Address:201301

Hello there,

Its been since last three months i am getting unwanted international calls on my number ([protected]), which names as isis in the true caller and i don't even know who are they and i called to idea customer care they said that to call to 1963 toll-free number but its not even connecting please let me know that which number i should call for registering a complaint for this issue and here are the list of numbers...
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