IFB Industries Complaints & Reviews

Dear sir, madam,

This is in reference to the following complains about ifb-diswasher naptunevx which i have purchased from ifb-point, shop no 249 2nd floor gip mall sec a, sector 38, noida, uttar pradesh 201301 on[protected]copy of the bills attached).

The complain nos. are as follows:

18086148
18124592
18139843
E133399
18154725

On first instance i...

On 13th July 2016 I had raised a request to send a technician to check if machine is worKing properly. He just replaced the softener. Since then my machine is showing error msg and water is leaking from it. I contacted him again. He said valve needs to be replaced and he will do it the next day. He neither turned up not received calls. So I raised a complaint again on 22nd july (complaint no[protected]. Since then I have called numerous...

I purchased ifb front loading washing machine in nov 2012. Since than many times it has became faulty and all the major parts (Motor, electronic pcb etc) of this machine have been changed. Due to this reason i write a mail to [protected]@ifbglobal.com on 16 th july 2016 to replace the machine as in just a span of 3 and half year every major part of machine nedded to be replaced, then how will this machine will function normally in future....

Hi,
My complaint id : 18115342
I made a complaint regarding my washing machine on 17th july 2016 and my problem has not been solved yet. I made a numerous calls to your customer care center still no solution. They gave me some mr. Bhim's and that person is very much ill-mannered as he has no manners to talk to the customers. Hats off to your staff. This guy need to be fired asap.
All these are causing great inconvenience...

Ref : invoice no. 225 (Without tin or service tax no.), dated 6th june / work order no. 1441009... (Cannot be understood further as scribbled).
We own a washing machine which is over 20 years old, which came to us when my sister won the 1997 miss india contest. Ifb were official sponsorer in those days.
Appreciate the life of the machine and the company to have made an excellent product that lasted long enough with all the servicing...

Dear sir,
I own a ifb senator washing machine since a long time and had asked for a routine servicing on 27th june 2017 ticket no 18016464.
The service technician from ifb kankarbagh, patna visited and inspected the machine.
He observed that the drain cap on the left side bottom could not be opened and upon his further investigation, said that the pump which had the drain cap was of a different model of ifb w/machine...

Dear sir

We buy 9.5 kg fully automatic washing machine from a dealer in ludhiana. After three months, it stopped working. Sent complaint to your local office dtd 4 july and till today i. E 22nd july, no one bothered to reply.
After sending so many remiders on their toll free number, it seems company is more interested in selling goods but never bother to offer after sales service.

This is my last ifb product.br...

My washing machine is not working so i had registered a complain on 25 th june 2016, my complain no is 18007987. Today is 22 nd july & until now my complain is not solved my machine is under warranty so now please tell me what should i do because ur people are not listening, please maintain some dignity & solve my problem. This may be the last time i am requesting u to solve my problem because next time i will not purchase any o[censored]r product....

It has been a pathetic standard of service from ifb. i am complaining for more than a month that the washing machine is not working. mechanic home after 2-3 days and want to change some part and without waiting to check if it working leaves. again we have to raise a complaint and the process continues... now these local mechanics talk rudely with ladies at home and are not at all commited to tat.

If my issue is not sorted in...

Hello sir/maam
I pradeep arora had complained on 17 july 2016 regarding my ifb wasging machine
Front loaded. nobody has visited till now to recover the complain. my complain id is
2522398... my complain no is 18115803.
I am totally disappointed with your services. at the time of purchasing the product company promises for the best services but after that nobody cares. from the customer care l have received these...

Ticket no. [protected]. Again it's my third consumer complaint.but I think it's a waste of time. Machine is down. Motor error. I have started online petitions for banning ifb products. Started putting banners in near by areas. That don't buy any ifb product. Ur technican came thrice in this month after making us wait for three weeks. And still ur product has not been repaired. Kindly give my money back or give a new machine...

We generated a issue for my ifb wshing machine. A change product in ifb washing machine. Issue is generated on dated 17/07/2016. A ticket number is 18115001 generated and as on date still my problem is not resolved. This is not for the first time. Its a habitual process folloe from your end.

Kindly look up in this matter asap.

Regards
Sudipto roy...

I have to dryers with the same problem of the lint knob broken.. I have logged a complaint on 2 june and the dealers say the part is on the way.. Now we are on the 21 july and the part is still apparently on the way... Has the part lost its way somewhere???

Your ticket no. Is [protected]. Ifb care will get in touch with you shortly. Please call[protected]/ [protected] for updates, quoting ticket no....

Dear sirs/madam,

This has reference to our compliant lodged with m/s. lucky services, sion, for repair of our ifb 23sc2 convection microwave oven.

I tried calling on your company's contact numbers several times[protected]-30491824,[protected],[protected],[protected] but none of the numbers were responding. they were only ringing.

Your customer care numbers were also unresponsive.br...

Hi
This is in reference to the ticket no raised almost 3 days back for ifb washing machine for which demo was not given at the time of installation and now the machine is having water draining issue even at the time of wash mode.
Am the first time user for ifb that turned into a nightmare. Regretting why i have switched from my old brand lg and the experience of switching is really unforgettable.
Have been chasing service...

Sir,
I registered complaint on june 18 the technician came and told drum should be replaced your are under warranty period i will replace the drum. But so far till date 20 july they are not replace the drum i again complain on july 8 and july 13 they simply told drum not available. I am in coimbatore. The warranty period expire on august every time i make a call the answer is courier not come. What should i do. The ticket nos are...

My complaint no18104415 dated 15th July is pending no solace from call center or their service partner.pl do something...

I have logged a ticket on 14th july 2016 ref # [protected] regarding operational issue in washing machine.

Till date no response from ifb's service partner.

When i escalated to ifb customer care there is no concrete action taken till date and looks like ifb has no control with their service partner as i did not even receive either a msg or call till date.

Need concrete action from ifb to resolve...

Damaged product delivered
Hi,
We purchased a ifb top load washing machine from saravana stores chennai on january 2015. The machine got delivered to us through their transport and installed by ifb team. With in two weeks the machine started to develop huge noise and service complaint was raised. The ifb service franchise attended and informed that the machine base is damaged in transit and mentioned it to be damaged product....

I have purchased one ifb wm eva aqua sx washing machine from m/s-raj electronics vide invoice no. Ric (P)-:0015 dated 04th april, 2015.In spite of verbal complaint, non is attending. Please send representative to attend the same.

Regards
Ms. Puspa raut
Address: 287/10, jagannath vihar phase-ii, nandan vihar, patia, bhubaneswar
Mob no.[protected] or [protected]...