Kent RO Complaints & Reviews

SIR, I HAVE PURCHASED THE KENT RO WATER PURIFIER FROM M/s MUNNA LAL & SONS, JALANDHAR CANTT. THE SHOPKEEPER TOLD ME THAT SINCE THE KENT COMPANY HAVE SERVICE CENTER AT PATHANKOT, FREE SERVICES WILL BE AVAILABLE TO ME, EVEN IF IT IS INSTALLED AT PATHANKOT. I CONTACTED THE SUB-DISTRIBUTOR AT PATHANKOT AND THEY INSTALLED THE SYSTEM. BUT THEY REFUSED TO SERVICE THE WATER PURIFIER, BECAUSE WE HAVE NOT PURCHASED IT FROM THEM.
I HAVE...

dear sir
i purched kent ro before 7 month.but sir it is not working properly.i have call in kent ro company but noresponse . no one technician come for service.plz short out the poblem as soon as possible.


thanks
yadunath sharma
jaipur
[protected]...

Dear Sirs,

I was using Kent RO Water Purifier with our entire satisfaction for 3 years. 2 years ago it started developing snags & we were suggested by Your local dealer to discard the machine & opt for new model which had many added advantage. As per his suggestion, we had purchased new machine. It worked very well for first six months & then started giving electric shocks. We then contacted Your local dealer...

pathetic aftersales service.
the service mechanics are trying to make money by selling parts in personal capacity/
they take a part for replacement under AMC, and bring it back after 10 days to say that, it is not theirs and that we can buy a new one at a price to be paid to the service boy.
after re-installing the machine and changing parts worth more than rs.4000/= and taking an AMC , the company is unable to make the...

Dear Sir,

I have bought a new KENT RO water purifier system. At the time of purchasing the product I was informed about the after sale services provided by the company.

As per the terms and condition I should have provided with four services in a first year , but unfortunately I was not been facilitated till date.

I was asked and lodge my complaints regularly to the concern person, but there had...

New membrane which is giving TDS of 500 and 900. PL let us know that if there are any Original Parts available with you or not.

"PL Don't Play with Our Lives"

Your ASM Mr. Sahani is also not answering his phone.([protected]). It is giving an Impression about the quality standards Maintained In KENT RO.

Suggestion: Instead of Giving Money to Film stars if that Budget is spend Streamline...

We have Purchased Kent Grand Plus RO/UV water purifier on 11-05-09 with S.No:KR[protected] from M/s Sri RAAGA'S TECHNO-MARKETING PTE LTD,H.No:1-8-303/48,PG Road,Secunderabad 500 003.
Invoice No:Sriraagas/101/2009-10 dated[protected].Warranty Card S.No:KR[protected]
Series of services were done since the unit was not working properly on the below mentioned days
1.[protected],
2.[protected].
3.[protected]br...

Dear Sir,
I purchased a Kent Grand + purifier system from Kent Ro dealship at Kanpur on 27/05/2009. From starting i am facing a lot problem. Even I have given information so mant times to Kent Ro service center. But till date no repose is getting from company. The problem details are as under.

- TDS fluctuation.
- Noising in machine.
I think this is a manufecturing problem. Please replace my RO machine...

Hi,

This is to inform you that we have faced very bad service from Kent RO service man whom we called for the service of RO, he charged us money but did not do any service, the whole week We had to drink the normal tap water, kids must have fallen sick as their exams are also going on, One week later again we called him and then he rectified the RO, but our concern is that once they charge for any thing then they must be able...

I am not sure is there any meaning for a complaint in india or not. But still want to try as a responsible citizen. I am using KENT water purifier, the servicing part of KENT is just cheating. They are sending some third party vendors, who doesnt have any knowledge on what they are doing also. I argued and complained to karnataka regional officer as well. Yesterday my kent got serviced after lot of fight, from today again its not working....

I purchased RO Kent model GRAND PLUS MINERAL RO vide Invoice No. KENT 59 dated 21-apr-2010 from M/S Sampark India, Dehradun. I understand that company is ISO 9001:2000 certified company. As per ISO standards each part of the product must have specifications and assured quality checks. Learnt this also only, I purchased this costly product compared to similar products in the market by other vendors. Brand ambassador is Hemaji of course my...

I have purchased a Kent Grand+ RO System (Domestic) from M/s Real Value Marketing, No.1, Sait Colony,First Street,IInd Floor,Egmore, Chennai - 600008 on[protected] for an amount of Rs.14,500/ with a warranty of 01 year. On 6th April,2010, as the said machine was not working, I contacted the said agency over phone several times but there was no response from the agency. Therefore, I contacted the Regional office of Kent RO Systems Ltd located...

I have purchased Kent Grand Plus Water Purifier on 20.04.210 from Lotus Electronics, Saket, Indore.

Kent technician visited my house on 21.04.2010 and installed the same.

However, one of the feature " The purifier automatically Shuts off when the storage tank becomes full" is not working.The water is overflowing from the storage tanker when the storage becomes full and does not automatically shuts off.br...

I bought one KentRO purifier on 13th Aug 2009 from one Mr. M.S.Reddy
(ph: [protected]). While purchasing the purifier, this guy made tall claims of Kent
service and assured that his technicians will be there for any issue and his office is in
Mahadevpura (bglr), very near my residence.

Recently (after 8 months of purchase), my Kent purifier had some issues and when I called
this guy, he was kind of...

I had purchased Kent Grand plus RO system on 17th Jan-2010 from M/s Joystick Health care , Surat, Gujarat. After the First free service, your RO system are giving frequent problems and water is not being filtered properly by RO system. Four times i had called your representative with in 15 days duration time for check up & repairs. Every times the respresntative either clean the sediment filter or replace the solenoid switch.
br...

I had purchased KENT water purifier from dealer on[protected] and it is not working since[protected].
i made many complaints to KENT as well as dealer, but no body came for repair / replace the product though it is under warranty.please suggest me what action should i take. as they are saying purchase a new kent again, we do not have service person to repair it.

anand baid
[protected]@gmail.com
[protected]br...

We have purchased one Kent RO purifier from his dealer M/s Pratham Enterprises(Show Room) Shop No.53,Shivaji Complex Navjeevan Vihar,Vindhyanagar,Singrauli,M.P.-486885.on 29.06.09.The Unit Sr.no.is KR[protected].

Since bigning we are facing problem in this purifier and their service representative comes and attend the problem but permanent solution for the same we have not received till date.

Now a days some major...

sir
so many times i have complaint to your office but i never got service from your side even i always got phone calls for purchase kent ro.sir i bought my kent from gujrawalan town (model town).mr.ankit phone no.is [protected].he always give me time but never give service if i will suffer from any disease from water i will go to court .i request to you please send any person for service of my kent ro.i would be very thankfull...

Hi,

I brought kent purifier from reliance digital, according to them they will give the service within 24 hours. But from last one week I am calling Reliance digital customer care number and they are not sending their support staff to visit my house for kent water purifier service.

My complaint number is: 567593 - Even they have delete my old complaint number from their database.
I ask them that...

We have a complaint of repeated water overflow during night hrs, due to which our kitchen cabinet (wooden) is getting spoiled.
we have lodged repeated complaints with the Service Franchisee "Raj Associates" ,but they are doing the service casually and are unable to rectify the problem coming every now & then for last about six months.
Lately they have started to misbehave with me for repeated calls made by me for...