LG Electronics Complaints & Reviews

Sir/Madam
I made a complaint on 04.03.2016 regarding non working of my AC vide above complaint number which is pending till date i.e. 05.04.2016 and has not been resolved. I may point out herein that i have a AMC of my said product till September 2016 which has been extended by me alongwith my other products till September 2017 as i was under the impression that my concerns would be resolved. I was shocked when was informed that since...

I bought LG LCD TV model - 42LH60 on 25/6/2010 (Bill no 9006267) for Rs 60, 700 (with extended warranty ) from Croma, Pimpri, Pune-18.Due to video issue I launched a complain on LG customer care on 29th March 2016. Mr Balaji Suryawanshi visited my location and inspected my TV and communicated that there is mother board issue and we have to replace it with new mother board and will cost Rs 5000.On the same day we have given the confirmation...

Hello lg,
I called up in last week of feb to check the washing machine as spin drum was not working. As per engineer, motor & some small parts are not working. These need to be changed. He confirmed this within 5mins. I asked him to repair. He told me that damaged parts will be returned. I got washing machine after repair but till date i didn't receive any damaged parts. I called so many times to customer care & repair center. After...

This is to inform you i own air conditioning
No(Lwa19h1rdl5.An34dm1) which was repaired on 07/5/2014 under job no[protected] and 28/6/[protected] and invoice no 8074 and 20735 from lg electronics india pvt ltd new delhi and paid rs 8000 for the repair.Now the same problem persist of gas and air flow not coming and when i have registered a complaint for the same (Rna[protected] they are giving lame excuses for charging me...

I have a lg fridge model num gl-548 ytx4
Despite of regular comllaits at lg customer care and visits of their service executives my fridge is not working, the heating plate is not working and needs to be changed
The executive from the company have said that this part is not available and you should dispose off this fridge
The fridge is just 6 years old
Is this kind of service is expected from such a renowned companybr...

I bought a double door LG refrigerator in Apr'15 and this refrigerator got defunct within one year and I lodged complaint with customer care for resolution on 1st April. From then, till now, its only me who has been calling LG customer care, service centre but nothing happened. The engineer who visited on 1st April informed that the PCB and compressor need to be changed and which will be available only in 1-2 days. But no communication from...

I have purchased one split a/c on date 31 march 2016 from sakhlecha brothers private ltd vide bill no.6422/31/03/2016. at the time of purchase it was promised to install it free of cost with in 48 hours of home delivery but after calling for several times the job was not done in stipulated time period. I have to do it from private worker and I paid rs 1500/-for that. this is not desirable from reputed company.If any loss happens than it your...

Hi sir,
I bought lg led - 47lv3730 37 on 03/03/2012 for rs 74000 from lg showroom ashok nagar chennai. This tv got repaired a 8 months ago and we checked with the lg service team, they were asking 40000 as there is a fault in the mother board. This is my hard earned money and paid through emi for 2 years. This is my second lg tv after my first lg lcd tv which got repaired in less than 2 years. Many others suggest to go with sony and...

Lg referigerator repair under warranty purchased on 20/may/2015
Complaint no: rna[protected] dated 22/03/2016
Customer name: mohanraj
Double door referigerator invertor model repaired on 20/may /2015 at puniamoorthi pillai department store at thanjavur tamilnadu.
It's cost was rs25, 000/
Within 10 months operations it stopped its function. The service person murugaraj of sky electricals which is the franchisees...

Hi

Sorry to say verymuch disappointed with your service...

Purchased inverter ac from metro cash and carry yeshwanthpur on 20th march 2016

Choosed lg because of our bad time...

Booked for installation wide number rna[protected] on 23rd march 2016

None turned there till now 01.04.2016, 11 am

Called customercare many times... This also a nightmare because...

Last year we have purchase ac from lg. While buying we got to know about there new ac (Mosquito one). We have buy this due to mosquito problem.
After 6 months i have registered a complaint for mosquito problem & for servicing but the guy who had visited he was not knowing the regarding the censor he had done servicing n went. After it i had again call & registered a complaint regarding the guy who has done servicing for our ac. But...

Dear sir/madam, sub. : poor service offered to me by lg for my washing machine repair. I am the very old customer of your branded item, always going with lg for my household items. But now i am disappointed for the service offered to my washing machine. I have raised complaint for this around a week, technician attend the complaint and told that problem is with pcb board and don't have its stock, therefore no chance of its rectification....

Hi,
I am following many days for repair of my tv. But there are no response regarding repair of tv. I am fed up. If it is not possible to repair please refund my money back. I have already submitted my documents likes bills and amc copies to repair centre of lg. Bill no. 127 dtd. 23.04.2012 of rs. 10900/- and amc no. Hlp no. Ni018630 amc period from 02.02.2014 to 01.02.2017.

Thanks
Rajesh kumar jha
Mob-[protected]...

My name is rachana lucknowala please note that i am extemely unhappy with the service call attended by mr shaikh . My compliant number is rna[protected] ...I filed the complaint on 26th march it was attended by mr shaikh on the same day ...Today is 30th march and there has been no service no call from mr shaikh ...2 parts have broken down please note that this is a refrigerator under 10 year warranty and we made the purchase 3 years ago....

Due to the Recent Chennai Flood, Almost all the appliances were damaged and we called the LG Customer Care Person to repair our Washing Machine and TV (Both are LG Products). Customer Care Person name is Tirupathi. He stays near Tambaram Locality. He took money from us and took the appliance parts and told he will get it repaired and fit all the parts back in other 3 days. It has been more than a month. He did not return. When I tried to...

I have purchased LG G3 D855. The phone was working good untill yesterday the screen starting flickering and goes balck in vignette style. When i unlock the fone it starts again and then when opening any app or contacts or just by locking the phone flickers and goes black. I went to Parel service centre they say the board is damaged and needs replacement. I asked how the board got damaged in a years time, the said its electronic and the replacing...

I purchased lg -ht-om 4560- x boom from SANIYA DISTRIBUTORS. Aurangabad Vide Bill no 2284 dated on 25-02-16 .

The product have difference features as mentioned in product broucher. The product is under guarantee period. The complaint was lodged at the time of Demo given to me.

So many times i complaint to distributor and services center but no response. They are just harassing and not honoring the guarantee...

We have a front loading washing machine model F1403YD25 which we have been using since January 2011, the machine worked well till January 2016 post which it reported a "LE" error on 14 January 2016. This complaint was attended by the LG Service engineer vide our complaint Ref # RNA[protected] upon which the Engineer established the complaint to be resolved by way of changing the Stator assembly of the Direct Drive Motor, this complaint was...

I rajeev kumar singh sector 47a, h.No 102a chandigarh. Sir i purched the freeze sachdeva electronic centre 10 jun 2013. Model no lg ref 205kmg5anizebn .After one year colling was not properly .I call to customer care regarding not properly cooling in my referigreter.Customer care sent the technician .Technician saw the freeze and told sir your freeze gas has been chocked .That why freeze was not colling properly.Technician fillup the gass...

LG has wrongfully charged us more than 3000/- so far from in the name of repairing our split AC which is not working for more than 2 weeks now. Their customer care is completely unresponsive.

All I'm left from there side is a complaint numbers and false assurance that someone will visit out apartment in next 24 hrs. Their customer care in charge chose not to answer any of calls despite several attempts from out side. Their...