LG Electronics Complaints & Reviews

Dear sir,

I made the most unfortunate decision of buying my first and last lg product on the 07/04/2016 a 1.5 m.Ton window ac model no. Lwa5cp3a which was installed on the 21/04/2016 and found defective on commissioning. We complaint on the 22/04/2016 and your representative visited on 23/04/2016 who found the compressor defective and informed our staff that he will come and fix the compressor tomorrow. When we opposed that...

We bought a new machine on 23/05/2015 still machine was not working properly .Many time we called the customer care the engineer was coming and going but no effect made by them .We are the valuable customer but you are not caring about us .We sent emails, Complaints still no effect from your side but no effect from your side, but we also give a letter for refund of money.So refund our money
We send complaints in writtens on 15/02/2016,...

Hi,

I had bought lg refrigerator before 8 months ago and i fell really embarrassing regarding services from lg care.

My complain number was xxxxxxx. There were so many people came at my home and checked my refrigerator but still issue persist.

There are several issue that are :

1) cooling not working properly
2) when temperature set at top that is one five then it also...

I have purchased a new inverter ac and installation is not done till date. I' m also experiencing the worst response from service center kukatpally. I have been on the leaves from 27th to till date to get my ac installed. We lost all the trust in lg and wanted return the product. I have called 38 times to service center and no one picks. [protected]...

Lg refrigerator is not working properly and generating poisonous gas. In spite of many complaint lg is not responding and fixing problem. They superficially send technician who never comes back.

I am highly frustrated because of the way lg - service center/ dealer are treating me and addressing my problem.
Please refer to below ids / numbers and fix the issues urgently.

Rna[protected]
Rna[protected]br...

Request no. Rna[protected].

As per my phone call for repair of the 1.5 ton split ac, a technician from mehdipatnam center, hyderabad has attended to the ac. Instead of repairing the small issue(The ac was working, but not cooling intermittently), he meddled with ac, broke the gas pipe and entire gas leaked with big noise. Mentioning he would come back, he vanished and did not return.

Request you please depute...

Hi,
I am sheshagiri h s. I had purchased lg refrigerator on april-02-2015. I am facing cooling issue from past few months. Initially i used to increase the cooling limit & switch off the refrigerator for some time and switch on later, and this worked. This issue was noticed in feb-2016, and i was away from home till 25- april -2016.
But now the refrigerator is completely dead and i have lost all the delicious and costly food...

I have been using a LG 1 TON window AC (Model: LWA3PR5D) for the lat 3 years. On 13th April I call LG customer support for a Wet Servicing that I use to do before every summer. On 14th the mechanic came and said that the AC has a leak though there were no cooling problem. But somehow he convinced me saying that within few days it will stop working. He collected Rs.960/- from me (460/- Service Charge and 500/- for transport). On 19th they...

Sir
I had bought three air conditioners in May 2014 from Om International, LG shoppe Bathinda.
At that time LG cash back offer was also prevailing. But still I didn't receive any amount. Please do the needful
I have written so much emails earlier to Lg and contact owner also but still not received any response.
Mobile no. Of owner is [protected]/[protected]...

I have purchased ac day before yesterday. I got a installation call yesterday afternoon. But till 6.30 pm no one turned up. I got a call by 6.40 stating that someone will reach my place soon. I wanted them not to send anyone after 7.

However today also even after so many calls someone called me that they could come to my place by 7 pm only.

This is ridiculous. I want to return my purchase....

Dear lg,

I am writing this mail for the reference complaint no: rna[protected].

I have purchase the lg-double door fridge of lg retail shop on 26.04.2016.When i got my product at my home when i open and switch not working.

I have wait for this 24 hour but after this fridge not working then after i l log the complaint your toll free number after that i got reference no after that 3-4 hour your...

Hello,

This is gaurav kumar purchased lg g4 h818n on 29/9/2015 imei no. [protected]. Few weeks before i stared facing booting problem in my mobile whenever i switch on my phone it shows lg logo and again get restarts. It keeps happening in a continuous loop.

On 22rd april friday, i went to noida center, they said phone's motherboard needs to be changed which we don't have and suggested me to go to greater...

Dear team,

This is to inform you that, we bought your television product purchased on jan-2015 product tv cost is rs. 1.13lks product, high end model. Few days back my lg tv completed the warranty period immediately my television has create an issue like white patches appeared inside the screen, like a white shade light spreads inside the tv panel. So this is the way lg manufacturing unit manufactures the product and supply...

Hi team,

This is to bring into your notice the pathetic service provided by your engineer mr . Sanjay.

I had purchased lg refrigerator 190 ltr in jan 2015 with 2 yrs extended warranty . There was cooling problem in fridge, my father raised a complaint we got reference number after 29 hrs and engineer mr sanjay visited our residence on monday . He came without any equipment and tried to convince us that it is...

I am using in total 15 A.C. Of you conpany including my office and house and whenever required sercice if needed ur repelresentative do not pic the phone and cut the phone and if piccked up the phone do not provide service at ol if this is the situation will not buy anybo[censored]r products and nevertheless will also recommend people in huge to not use your product at ol if this worse situation is with me after using several products what eill...

An split ac (BSN12IBE) was purchased from khosla electronics pvt ltd. Kolkata (invoice no. 3124/1617/00945) on dt. 15/04/2016 getting assurance to deliver it within 3 days & install it but unfortunately it was delivered on 22/04/2016 and not yet fitted despite repeated reminders to the seller & L G customer care service center as well. Though khosla promised it was 'free installation', service center charges Rs. 2000/- for install. The service...

Sir
Im krishan kumar saini... sir mene 15 din pahle apne lg refrigerator ki cooling related complent karayi thi.. executives aaye or gas problm batane lage fir mene unhi se gas dalvayi 1350 somthing ki.. 10 din refrigerator thik chala ab usme fir pable jaisi problm aane lagi hai...mene 23 ko comlent karayi fir 25 ko comlent karayi or aaj bhi karayi 26 April ko.. lekin itni complent ke bad bhi koi responce nahi mila.lg executive mr....

I bought lg 55uf950t television in the month of january, 2016. On 21st april i logged a complaint that half of the screen is dead. The complaint number is rna[protected]. I had called your service center numerous times, but the no one attended the complaint even after 4 days. To my surprise, when i called today i.E. 25th april, the service request was closed saying the agent visited the site. This is a big lie! No one attended the complaint...

This issue description letter is with some surprise and a little bit frustration that i am writing to the lg customer service representatives and the escalation managers.

I bought a lg led:3d tv (Model #: 32la6200) for inr rs.55, 590/- from girias, marathahalli on 31 aug 2013, additionally i also purchased an extended warranty card for one year for around rs.3, 600/-.
In addition to above, as per the advice and suggestion...

Last month, I got repaired my washing machine. LG charged me around Rs 4300 for replacing washing machine body. During replacement of the body, they have broken the dryer spin, which was informed immediately after the delivery. Though LG accepted their fault, their servicemen came twice to replace the dryer free of cost, but couldn't due to size mismatch. Now from the last around 15-20 days they have stopped responding. I feel cheated by...