LG Electronics Complaints & Reviews

Sir
I have purchased a lg refrigerator on 28.10.2012 from your m/s r.S.Vision add 2/218/jg-3 saar complex opp sursadan m.G.Road agra vide receipt no 111 dated 28.10.2012 sr no of machine is 207-prqt095828 model 368.

Since last app 30 years i am using different brands of refrigerators like kelvinator, ge, wirpool, vedicon, godrej and never faced problems with these brands and if any problem came ( as i remember once godrej...

I have to submit that vide complain id no.Acq 73263811 lg service prompted me to send aforesaid item to direct service center at patna and same was taken from my residence on 01/02/2016. As is reported from the center my refrigerator having problem of non- refrigeration has been repaired. As i had requested to attending engineer of the center namely shakti to deliver only when i remain in patna he agreed on condition that i will inform my...

Dear sir/madam,

I have purchased a lg water purifier from m/s sathya agencies, ambattur, chennai-53.

Bill no : 255
Bill date : 11.08.2015
Model name: waw73jw2rp
Serial no : 505kmzr08069

My equipment is in warranty period your service personnel have completed two free services. Second service has happened on 12/04/2016. Since than rejection water quantity was very low...

Dear sir,
My name is sandeep dabkara from ratlam (M.P.), and my contact no. Is [protected]. I’ve purchased lg tv from abrahim brothers ratlam (M.P.) in november 2015 festival of diwali and i’ve got some coupons that insure bluetooth speaker. But date of today i don’t have found anything and when i called retailer ratlam, area sales manager indore and branch manager indore they don’t do anything and misbehave with me and never...

Sir, i have booked for lg ac installation on 15/04/16.

Rna no:[protected],
1 ton inverter ac,
Invoice no:kgt/16/1474
Bajaj electronics, karmanghat
Hyderabad.

Iam deseparately trying for one technician for instalation from last two days.
I tried all possible means such as calling customer care, concerned branch
Manager, area manager.

Either they did nt...

Deilvered new lg refrigerator by vijay sales without packing and without bill /warranty card with dent after login the complaint dealer deilvered the bill /warranty card still further issues is pending regarding my dent /without packing issue nobody responding from lg it's very strange lg is a big co nobody responding due to the dealer lg spoiling the name after several complaints threw mails, i have received a ref. No. From lg but no body...

Lg electronics — led tv 42lw5700


I have lg led tv model 3d led 42lw5700- it was bought on dt.10.10.11worth rs.72760.00


Recently problem persisted resulting to no display and complained to lg service centre vide complain no.Rna[protected].

Service guy named mahesh keshavambre came n informed me that display is damaged need to replace & will cost approx. Rs.26000/=.
br...

Sir I have a invertor AC from Bajaj Electronic 1week before and was delivered the very next day, but till now I have received call from your technical persons that they are coming but they never show up. So I request LG to buy back the AC and refund my amount which I have paid, as your persons are too busy.we are free person without any work waiting for them as your not selling AC but some thing which we are dying to buy
My mobile...

During end april 2015, we purchased lg split ac from reliance digital, mogappair, chennai with one year warranty & four year extended warranty from reliance resque team.

Less than a year, three times service done. On 17/3/2016, i registered a service request thru call center ( reliance service team & reliance digital show room refused to log any complaints )

As per amc / service complaint, it should be rectified...

Please refer to the following service # rna[protected].
This is regarding a ac-repair request placed on[protected]. It is very unfortunate to learn the inefficiency towards your part to ignore the request completely as till today[protected]as no one has not even felt the need to call back for any updates. I have been continuously following up with the customer care, yet there is no solution given. I am very surprised with the incapability...

My complaint numberrna[protected] dated 8.4.16 has not yet been attended the airconditioner is to be taken to the workshop for gas filling. I am still waiting. Should i opt for a local repair because you are so inefficient. Really dissatisfied....

I had filed a complaint to lg service center on monday. I called the lg service center and explained the scenario to them on monday and they proudly told that within 24 hours my ac issue will be resolved. After 4 days i am sitting here and still waiting for the issue to be fixed even after multiple reminders. I am tired of talking tot he service centers guys and the technicians explaining the scenario. I have talked to at least 8 people till...

I purchase refrigerator of 250 ltr capacity, single door, Model No.GL-281FEG5i
Its freezer section not working properly, I registered two complaints before this already.
Now a day my freezer section door was broken, I register complaint on toll free. But technician replies me that door is dis-continue.
What should we do of this refrigerator now tell us.

My complaint No. is RNA[protected] DATE 14/06/2016...

Hi,

I submitted a request (Rna[protected] to check my lg split ac (5 star) on 9th april as it was not cooling properly. I got a message in my mobile ([protected]) - my request has been given to northern service. One service engineer came on the same day (9th april, 2016) and after checking he told the outdoor unit condenser is leaking gas and it needs to be changed, the cost will be 6500 rs and he took an advance of rs 500...

Despite mails to lg team, and calls, there isnt any response, so is the cousmer court only option i have? If yes, whom should i include as parties?
Kindly help

Dear ms lg care,

I have raised couple of emails to your legal team, about my grievance with the lg tv i owm, which remained unanswered and unattended. I am here in writing you to look into the loop mail about the issue and request you to resolve...

I bought 310 ltrs double door fridge in nov'15 and facing continues problem regarding cooling. 6-7 times attended by your technician but still the problem persist. The matter was highlighted number of times but there is no solution provided till date. There is no escalation matrix given for customer complaint and problem is being dragged by lip service only.
Requesting someone to take the note forward and provide the permanent solution...

Having complained about the non-draining of my automatic washing machine on 5th april 2016, lg's service technician deepak kumar (Mobile [protected]) attended the complaint and managed to get sign on the dotted line without actually resolving the issue.
Upon follow up with him deepak kumar resorted to verbal altercation. After follow up with his supervisor, jatin batra (Mobile[protected] promised to resolve the issue but i found...

Lg has 2 service centres in jamshedpur. My area lies with ns appliance care which is in dhatkidih, jamshedpur.
Sorry to say that, your dealer is a fraud. Every 8 months the capacitor of my split ac requires change and every time your dealer charges different amount (Last time it was 1350/-, this time it is 2100/-). Moreover the capacitor installed is of local brand called "baba".
When i confirmed this form another authorised...

From the beginning series of problem. What all are changed sender panel, two times compressor min 5 times glass charging and started to rust. It's only 8 Yrs old. My other refrigerator of BPL, 20 yes old, no complaint at all. Attaching photo, of inner body cracked. Now every thing is icing inside. Who ever plans to buy, avoid LG. services are awfully bad....

My lg air conditioner was not working and people from sv service center came and dismantled the condenser motor and suggested to replace the same. I agreed for the same. But without my permission they tried to take the motor and i objected. They took the image to note the spec and promised to come with replacement on the next day. All these happened a week ago and so far no one came back. I regret buying lg products in the last couple of...