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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 117

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S
shovit singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by vodafone mini store ranchi

Address:Seraikela-Kharsawan, Jharkhand

sir, i bought a new mblaze connection on 29th june from VODAFONE MINI STORE when asked for formalities to be done by me they said that no formalities are required....i was confused but i purchased a mblaze connection..but the service was terminated shortly and on asking no satisfactory response was found i suspect that sales person in VODAFONE MINI STORE forged my signature and put in the form filled for connection(MTS)...THIS IS CHEATING...
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P
pravinsonawane
from Mumbai, Maharashtra
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online recharge issue

Address:Nashik, Maharashtra

I pravin sonawane. put a complaint about Mts Mobile. & rechargeitnow. com online payment site.
But i got a My Money back 50/- rs. In my bank a/c.


This is infrom you , i do not any action against him.

regards,

Pravin Sonawane.
[protected]
[protected]...
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M
mr.bariya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INTERNET IS NOT WORKING

Address:Jodhpur, Rajasthan

I am inder bariya from pali rajasthan
i recently buy a MTS Mblaze USB Modem ([protected]) and after 4/5 days without any notification my internet service is barred, when i speak with MTS dealer they told me due to some ID prof and some paper work they had barred my service,after submit a fresh detail from my side on Thursday 14/07/2011, my internet service is not yet start, when i call the Representative mr.dipak ([protected]) they...
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S
Sanjeev Rai Dogra
from Delhi, Delhi
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Not Working since approx.3 months.

Address:South Delhi, Delhi

I had bought an MTS Mobile Broadband USB Modem No.[protected] on[protected] from an HCL showroom ( Tel:[protected]) at G-7,Sidharth Building,96 Nehru Place.The salesman named Haider charged to me Rs 888 for the Modem & Rs 248 for the monthly plan.The Modem worked for only 10 days.I complained to the Customer care No.[protected],to the salesman Haider Mob.No.[protected],to the Area Incharge Mr Atul Mishra Mob.No.[protected] a number of times...
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P
pravinsonawane
from Mumbai, Maharashtra
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ONLINE RECHARGE PAYMENT ISSUE

Address:Nashik, Maharashtra

I pravin r. sonawane. subscriber of MTS mobile service
My MTS mobile no is. [protected].
i was recharge my cell in rechargeitnow.com site on[protected]
rs. 50/-.
Balance deducted in my Axis bank a/c of 50/- rs.
Transaction Date :[protected].
Tnasaction amount 50/-
Transaction mobile no. [protected].
Transaction Id. is :[protected].
Order id Is :- R[protected].
I compalint...
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O
om_rathore
from Rampur, Himachal Pradesh
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gprs complaint

Address:Kota, Rajasthan

dear sir ,
i hereby state that i am unhappy with mts services from mts india.I am tired of calling customer care numbers but they do not satisfy.I wanted to activate gprs on my mobile but they say that u haw to buy new number for that.Why i will buy new.All facilities should be provided on older number only. Its just a way of earning more money and harassing customers. I humbly request to sort out this problem and make...
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R
rasool305
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS promised speeds of 3MBPS but I get only 120Kbps

Address:Chennai, Tamil Nadu

I am Rasool Mohammad. I've been using MTS data card ([protected]) for almost 2 months now. While buying, I had clearly mentioned to the sales guy that the main purpose is to work from home and he promised me average speeds of around 2-3Mpbs. When I bought the device, it gave great speeds. I could connect to office VPN and work without problems. I have topped up with a 999 unlimited plan and I have validity till 6th August 2011.
...
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S
saravanan_b
from Bengaluru, Karnataka
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Worst Customer Care

Address:Chennai, Tamil Nadu

Hello Sir.

I am using MTS data card for past 1.5 months. The speed was very poor. They promised for 2.0 Mbps out of 3.1 Mbps while buying the data card. From the date of purchase i am getting only maximum of 512 Kbps. I called the customer care to raise an issue regarding the speed issue. Following are the complaint details,
Date: 24/06/2011
Complaint No.: 33355442

Every 2 day once i will make...
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U
Utsav Chs
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Low speed with MTS on Broadband

Address:Pune, Maharashtra

Hi, I am an MTS subscriber since quite a long time now. My name is Utsav Chowdhury MTS number [protected]. I was receiving low speed since past 6 months. As I dint use much of internet from home, the low speed dint actually give me any matter of concern as I din't even know what exactly a 3.1Mbps connection is capable of. Lately, I came to know about the speeds others get. I was startled to know that even a 2.1Mbps gives a downloading...
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Umang Taneja
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

data card

Address:Delhi

I purchased a data card of MTS no. [protected]. I changed my address after purchasing the data card. Company verified my address and found it incorrect.They disconnected my services. Customer care called me up to give new address proof which I provided to the company but the company has permanently disabled my data card and refuses to activate that. I unnnecessarily wasted 1 month roaming around their dealer, costomer care service and MTS...
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S
sunil_lalsinghani
from Mumbai, Maharashtra
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False Advertisement By MTS Mobile

Address:Thane, Maharashtra

I recharged my MTS cell phone number [protected] thrice for "MSaver 28" pack on 17th May, 2011 as I wanted to make international calls to US / Canada for long duration. As per the information
available on your website, I was expected to get Rs 40/- Talk Time with 7 days validity and all calls made to US / Canada should have been charged Rs 1.99/min. I made 2 calls on 17th May, 2011 to
US number[protected]xxxx), 1st...
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A
albertraphel
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Every time disconnecting

Address:South 24 Parganas, West Bengal

I have a MTS connection with number [protected]. First 2 month it's speed was good. After that every month I used to recharge 999 and from last 4 month speed is 0kbps-30kbps and every time it got disconnected. I have send more than 100 mail to customercare.[protected]@mtsindia.in and they didn't reply. When I called customer care every time they set me on hold for 15-30 minute and didn't pick up the call. Finally one of them called me...
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sijoysn
from Colonelganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake Reebok shoes offer

Address:Ahmednagar, Maharashtra

Dear Sir / Madam,

I Bought MTS Mblaze Modem with Reebok shoes offer in November 2010. I registered the details online (see attached the receipt) for the free shoes & was informed that, I would get my shoes within a month. However even after N numbers for visit to the MTS dealer their branch office, phones calls & many email too did not result in receiving the shoes. I am now tired of all this mails & phones.br...
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A
avinash.ekhar
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Broadband speed and service

Address:Pune, Maharashtra

I brought MTS broadband in Feb 2011, I recharge it with 999 Unlimited plan(i.e. 3.1 mbps speed for 15 GB, then 256 kbps speed for another 15 GB) but it is not mentioned in any terrif plan showing at online recharge. The speed mentioned 3.1 Mbps is fake as it will go to only upto 1.7 Mbps atmost.
In first month it will show down only 40 kbps speed for almost 30 days, I logged complaint but it will not resolved for this month....
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manishsaini111
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MTS MBLAZE BROADBAND

Address:Jhajjar, Haryana

Hi... I am using MTS blaze datacard broadband for over an year now.. since it is the only option available to me as reliance and tata photon does not provide broadband coverage in bahadurgarh. From past two months the data card speed is pathetic. I am using 999 unlimited plan with 15 GB download. In whole month I am not able to use even 2 GB due to very pathetic download & browsing speed in bahadurgarh. I have opened regular complaints...
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KrishanuN
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Worst USB connection

Address:West Bengal

Hello.
My name is Krishanu Nandy, from Kolkata and i want you to spend a few moments here, especially if you are planning to get a new USB Portable Internet Connection for your laptop or PC. You have a lot of options in the market but trust me, never ever go for MTS MBlaze. It is a pathetic service that they provide and no value for money at all. I had purchased MTS MBlaze in the month of Sept or October last year, in 2010. It promises...
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Manish Sharma
from Jaipur, Rajasthan
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MOBILE DOES NOT DISPLAY ON SCREEN

Address:Hanumangarh, Rajasthan

DEAR SIR/MADEM

I AM MANISH SHARMA I HAVE MTS MOBILE FROM 2 MONTHS...WHEN I PURCHASD THIS MTS SERVICE...THEN DISSCONNETED CALL AFTER DISPLAY BALANCE...NOW NOT DIAPLY THIS SERVICE...

I TOLD TO CUSTMORE CARE..THEN REPLY ME THIS SERVICE CLOSED BY MTS...BUT MANY NUMBER OF MTS MOBILE WHICH DISPLAY THIS DERVICE...( BALANCE ON MOBILE WHITH OUT USE *225#)

PLZ CLEAR MY QUERY WHY CLOSED MY SERVICE .....br...
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Z
zeba76
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT REPLACING THE DEVICE IN THE WARRANTY PERIOD

Address:Delhi

MY DATA CARD VERIFICATION HAS BEEN SIGNED NEGATIVE WITHOUT SENDING A VERIFICATION TO MY HOME. THE USB MODEM HAS ALSO BEEN DEACTIVATED WITHOUT GIVING A PRIOR NOTICE. WHEN THE MODEM OR THE DEVICE COMES WITH A WARRANTY CARD FOR ONE YEAR WITH NO CLAUSE ABOUT BEING DEACTIVATED DUE TO VERIFICATION PROBLEM THE COMPANY COMPLETELY DENIED TO REPLACE THE DEVICE OR REPLACE THE SERVICES WITH ANOTHER NUMBER THROUGH THE SAME DEVICE ON ADDITION TO THE THE...
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warman567
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD COVERAGE

Address:Visakhapatnam, Andhra Pradesh

I HAVE JUST BOUGHT THE DATA CARD FROM MTS. SINCE LAST 8 HRS THE SPEEDS ARE WORST THAN 100 kbps.
THE PLAN I HAVE CHOSEN IS 12 GB DATA UPLOAD AND DOWNLOAD WITH SPEEDS UPTO3.1MBPS AND THERE AFTER UNLIMITED AT 154kbps.
HOWEVER DUE TO VERY LOW SPEEDS MY DATA IS BEING CONSUMED OUT OF THE 12 GB.
I FEEL THIS IS SOME SORT OF INTELLIGENT PLANNING BY THEIR TEAM MANAGERS TO LOOT MONEY FROM PEOPLE . THE DATA USAGE...
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U
ureffects
from Bengaluru, Karnataka
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Most pathetic customer service

Address:Karnataka

Most pathetic customer service I ever experienced in my life. Just a big brand and classy commercial’s but when it comes to reality the customer service term has been insulted.
Since 17 days I am trying to seek assistance for a so called high speed prepaid dongle from MTS and am being ignored. Even after multiple calls to their so called “customer service” dept and waiting for hours to speak to a supervisor who is always busy...
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