MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

MTS sells MBLAZE BROADBAND MODEM with Recharge 999 Rs. Plan for Unlimited usage (Putting ** for Fair usage policy), but they DO NOT PUT ON LEAFLET that it is actually 12GB Broadband speed & next usage will be 1x speed. Neither they mention about REFERING TO MTS WEBSITE about FAIR USAGE POLICY.

Upon asking, they expect customer to go & check the WEBSITE.

So why they at first instant, DO NOT MENTION...

Hello,
this is chaitanya bhandari from pune. I have purchased one wireless internet dongle of MTS company. we had made a recharge on it in the month of january of 599/-, but we did not get ant recharge. we have made it from a retailer through internet. we called customer care of MTS and launched a complaint but they closed complaint without solving it. we want our recharge back. what to do now? can you help? Please!...

Dear ,

Few days I had faced a lot of problem to your Company.Such as activate Jokes,Cricket Packs etc.So in my A/c I had loss by Balance without any pressing Key.whole Story I will tell the Customer Executive.He does respond my telephonic Coversation and I also said the Please Give me your Senior number.He cant give and disconnect the line at his end.So please request you look into this matter other wise I will take...

Dear Sir,
I am Mr Rabindra Kumar Swain,AT:Paikdahikore,POST:Baladiabandh,DIST:Dhenkanal ODISHA ,intrested that to installed a mobile tower read your advertisement dharitri news paper. So I call miss payal Mo:[protected] AND SUNIL KUMAR MO:[protected].They says for registration rs:5000 required.so i diposit.a/c name:SUNIL KUMAR .A/C NO:[protected] IN ICICI BANK. ON DATE:18/12/2010.
Then your employee Yashvir singh call...

At the core of this communication lies the permanent disconnection of my MBlaze (MDN: [protected]).

I had purchased the broadband USB modem from Vijay Sales, Inorbit, Malad (W), Mumbai. While purchasing, I was told that i needed to submit my relevant documents, but my card would start within 24 hours for the 1 GB free usage for 15 days. Which it duly did. Now, it worked for a day after which it just stopped connecting.
...

yesterday I bought, MTS Blaze and due to some issues I called MTS customer care ( i CALLED THEM AT 4:30 pm APPROX ON 08 TH MARCH 2011 .( MY MDN NUMBER: [protected]). The call started with normal note but I did not like calling my name being an indian I do not like younger people call me by my name.

After listening to ( may be acting as he is listening) my issue, he asked me and put me on hold with out confirming iff I want...

Hi ,

I have taken a MTS broadband connection (prepaid) and the data card number is [protected]. MTS said that the speed will be upto 3.2 mbs but most of the time it is zero kbps and max upto 150 kbps. I called customer service at [protected] for help. They have reply for each and every problem. First they told me that the users have increased so there will be problem of speed or your system may have some problem bla bla bla....

i have purchase a MTS device for internet .they promised for the speed of 3.1MBPS fo surfing and1 MBPS for downloading on 999 recharge plan.when i recharge MTS device with 999 plan then i found that it is giving very less speed for downloading.sometimes the speed is too slow to open any website.in starting 120 kbps speed came at morning only but now it is unable to watch any youtube video or to download any movie.i have complained 4 types...

we bought mblaze internet service in the month december from mblaze at kd road , mysore with the offer of free reebok shoes but they didn't dispatch the shoes to us so kindly requesting you to take further actions on m blaze.

product details
mdn; [protected]
code;iso66045
kxed:[protected]
product id :ac2766-nen-12
std:q/szx 252-2007
fcc id-q78-ac2766
esn:0d57a97f
s/n:[protected]b...

Hello Sir/Madam,

I took a new connection from MTS Mblaze two months back and they promised me to give a pair of reebok shoes free with the new connection as per their promotional offer within 15 days. But its three months still i have not recieved it from them . I called them on numerous occasion and everytime they say that they have dispatched it but to no avail. Its really disgrace to such a company which is fooling around...

Its a serious issue about the fraud policies/practices of the company...
Whenever there is a balance exceeding Rs.30, the company deducts whole money for some weird reasons that says we've activated some non-sense VAS packages like caller tunes, Juke box, Cricket updates and so on... In fact we'd never have heard of such offers or packs ever before... This has happened several times and only once they responded by refunding...

Sir/Madam


My Self Charka Vinay Kumar (Inspector Railways) my TATA Number is [protected] my TATA Network & Moblie was very very fine it has never given any problem but suddenly i got mad & shifted to MTS network because of the bleady mobile potability by using ur MTS network i am not able to do calls or receive calls it is going on searching network, so i called custmer care executive he told my micromax...

Hi,

I had purchased MTS data card in the month of Aug 2010. Everything went on well but after 2 months speed started to decrease. In the day time there will be no network coverage and at nights network coverage will be full but no connectivity.
From a month i am not able to view my balance, Check my balance functionality is not working at all. I have been calling the customer care daily but off no use. Those put the...

I have sent mail many times till now I didnt get any solution from there end.



From: ajaz pasha <[protected]@yahoo.com>
Subject: Regarding SIM number portability dispute for #[protected]:
To: appellate.[protected]@mtsindia.in
Cc: nodal.[protected]@mtsindia.in
Date: Thursday, February 24, 2011, 3:45 PM

after sending repeated mails till now I didnt get solution from your end.
I...

Hello,
This is to share my pathetic ongoing experience with MTS Broadband Internet connection.
I normally don’t like to post any complains over here unless I have been tried of my patience. Also, companies feel what impact a single customer can do to them? My last and only post was for Samsung washing machine and I immediately got a call from them the next day for settling the issue.
Well, I am a senior IT professional...

Hi, Today I have decided to throw my MTS MBLAZE DATA CARD to dustbin. I have raised several complaints to MTS Customer care and none have resolved the issue.

My kind request is before these companies show hi-end ads in televsion or any other media, govt should adopt a strategic check before leaving these players in the market.

Frankly speaking, I get speed of 110KBPS and max of 144KBPS, but their add suggest...

Hi,
I am Shubha Brota Raha from Bangalore. I bought an MTS blaze data card and have suffered invariably since then. I Had submitted my DL xerox as id proof on the day of the purchase of MTS Blaze (mdn no: [protected]). I recd. a call after few days intimidating that the photo was not clear in the xerox and that I needed to submit some other identity proof. No executive from MTS came to my place and instead, blatantly sent one gmail...

Dear Sir,
I have purchased a Data Card from of MTS bearing No. [protected] from Global Telecom NX vide invoice No. 665 dtd 09/02/2011. The card worked upto 14/02/2011 and stopped working after that I have been regularly requesting the franchisee for the rectification. On 22/02/2011 I have contacted MTS Customercare on [protected] and came to know that the datacard with the number [protected] does not exist and MTS representatives have...

I had purchased an MTS Mblaze connection on 30th October 2010 in Noida from a Mr. Vishal who had put up a stall of the company outside Shipra Mall. His phone No. is [protected]. There was an offer going on at that time that if you paid Rs. 3000, you would get a pair of free Reebok shoes with it. I availed of the offer and accordingly registered my address in Gurgaon for delivery of the shoes. I received a confirmation on my email on 8th November...

pls pls don't by MTS its an cheating company at new connection only they are giving 300kbps after 2nd month if we put for 999 download speed is just 10kbps my network is full only pls friends don't select MTS very very worst service in customer care they are telling 3.1mbps is just for browsing not for downloads...