SHOP CJ Network Complaints & Reviews

Sir or madam
I bought 3 plus 1 kurtas from shop cj. I had sum size issue in one red kurta but thy picked ol the 4 kurtas from my place. I continuesly asking vn did i get my kurtas Every tym thy said v r raising ur complaint in next 2 working days i ll receive tht kurtas or i ll get a call..but i nvr get a call from their side false commitment i used almost 500/- of my balance. . Thy put my call on hold for 8 to 10 min... Sum transfer...

I have transacted in SHOPCJ, Paid using Mobikwik, But Order is not confirmed after payment due to technical issue.

Transaction Date: Jun 21, 2016 5:20PM
Payment Gateway: Mobikwik
Mobikwik Transaction Id: [protected]

Product Link: http://www.shopcj.com/mall/disp/itemInfo.htm?itemCode=151798

I have called customer care many times, and also sent mail to [protected]@shopcj.com.
br...

I ordered Borges Olive Oil 5ltr from Shop CJ, order number is [protected], they sent me two years old manufactured old Oil, i immediately complaint many times to return the product, its been 23 days and still they are not taking complaint seriously and all the time customer care executives said that you will receive a call from our side in 24 hours, so i request to all of you that dont order any product from this company, its a totally...

I have ordered a product from this site my order number is[protected]
on COD, they sent me wrong product and then i complain for return this wrong product they told me to send account details on 7 June 2016 for refund amount but still they not send me amount and not pick this wrong product from my home i have call them many time but they are not giving any response they hold my call for long time( about 45 to 55 mints) and then...

The easy mop was very useful and we have used it for a long time but now the problem is the fibre plate and rod get detached and not able to fix properly. Therefore we cannot use it. Please give me the solution have purchased from the starcj. I would be grateful if i could repair it or any other solution as i would not want to discard it because it is in a good condition. I am ready to bear the cost of the rod and the fibre place if i can...

Ordered an item ([protected]) on 28th may 2016, which was broken/defective and called up for return on 7th june 2016.
* cc gave me 48hrs. No response for 15days
* again called up cc on 20th. New complaint registered.. (Why? What happened to old complaint?)
* called up cc on 21st june and they are still processing my cancellation.

My experience is horrible with the untrained staff and service is worst.br...

Order no [protected]
Item is in damage condition and fitting issues
From the date of delivery of the item and till date i am calling customer care to return and refund daily customer care executive telling u will get a call from back end team and items will be picked up and refund will be done.

But till date no one had called me
Plz do me the needful
Thanking u
Sums
[protected]...

The aforesaid order was placed on June 2, 2016 for a set of 5 Spaghettis and and the package got delivered on June 5, 2016. After, un-boxing the package I found that instead of 5 units, there were only 3 units and I called the customer care immediately and reported the issue. The customer care executive promised the resolution within 3-5 business days. Now, a couple of weeks have already been passed also I've made too many calls to get the...

I placed a order of 22 pcs nutriglow facial kit on dated 15/04/16 against order no. [protected]. I received that order on 27th april & found some items were defective and same day we lodge the complaint on their customer care no.. They send their executive to exchange that product on 30th april and i handed over that product to your executive for exchange.
After that after so many follow ups i received exchanged product on dated...

I had ordered a product this year in 2016 but the expiry date is next year, it has been manufactured in last year. I tried to return back the product and get the newly manufactured one but again the product was of same dates and now we want refund so when I called up to customer care they said that a person will call for bank details and ur money will b refunded. None of them called. Shop cj has bad services. Very much disappointed....

I have purchased the above said Microwave grill with order No [protected] and got delivered the same. To my surprise there was no recipe book found in the packed box. It is requested to deliver the same to utilize the product for which it had been purchased. Hopefully would get the same at the earliest. Another surprise also, there was no microwave safe which is essential and are given with other such type of microwaves. Please send the...

Hi

My order no: [protected] which i ordered on date:03/03/2016 had 2 missing items:
1. Item code 147828 provogue sneakers- size 9
2. Item code 148905 marco wayfarer mens sunglasses.

After giving 100s of complaints, numerous calls, still the items have not been delivered and its very disappointing even after waiting for more than 3 months. Please take necessary action.

I am never...

Order no: [protected]
I had returned the product against above mentioned order number on 4th June, 2016. However, I did not receive any call from your end for asking bank account details for refund even after 11 days( as the product was purchased through COD).Moreover, I have been calling your call centre regularly and everytime they assure me to resolve the problem in next 24 hours which apparently never happened.

...

I received above item in not working condition i approached shopcj for returning the same and refund amount. Despite several calls and reminders given by them nothing positive outcome has been received. I have registered 1st i on 19.5.16 and repeatedly. Every time assured but no positive action. Shall i have to prefer consumer redressal forum.

I have been off and on approaching starcj and when they have assured that their...

My name is Harshita Tuteja. I have order bedsheets on 3rd June. My order number was [protected]. In my order first of all mention my name wrong was Harshita Titeja in place of Harshita Tuteja. I did call again then customer care executive said they will correct but not happened. When I received my order on on 5th June I found it was defected. I called on 6th June for return my order. It has reverse picked up by shop cj company on 8th June...

I have ordered 3 shirts of size 44 from the shopcj online shopping channel. along with it one gents belt is also free, but when order is received shirts material quality is so awful, neither the size is correct, size is even less than 42. Besides it belt size is also small. To sum up, I am rather disappointed by the items received, neither the size is correct nor the material. I need to return the product and wants my money to be refunded...

I had ordered a Glowia Intimated Set on 15th May 2016 and it got delivered on 22.05.2016. The same day I called in shop cj and told them that they have delivered the defected product which I don't like. I don't want the product. I want my money back but they have updated in their record for exchange. I again called them for refund then I came to know that they have updated for exchange then I told them I want my money back. Then they said...

Returned show stopper glowria immitation jewellery on 26 may and was informed about refund within 10 days . Now every time i call them about my refund they say i will receive my money by the end of the day but its been more than 20 days. Now i have ran out of patience because of their lame attitude.

Wont buy ever . Fool me once shame on you fool me twice shame on me.
money to be refunded 1100
order no [protected]...

Date of incident[protected] to[protected]
[protected]
I order to chef master cook ware set but i receive that was not good condition so i return first and second time but product was received very bad condition. I want refund. Product back on you before fifteen days but call received for refund please refund my money . I call again and again you customer care no. But no reply. Please refund my money....

Had bought a pack of 5 spaghetties (Oleva PO5 Spaghettis in April'16 however received wrong size i.e. Small size then after hell lot of long complaint calls with long holds and emails (proof available) received response from the customer care team. A guy came to take the package back and again after soo many days and calls received the exchanged package again with wrong size i.e. Medium whereas XL was requested. Then & there only we called...