Tata DoCoMo Complaints & Reviews

Hi Sir, I am Prabhu, using tada docomo number for past 1.5 years. My mobile number is [protected]. On 28Feb2014, I activated 2G plan for Rs.31 using non-renewal plan. Today I observed Rs.31 keep on defected from my account for every week.When I conducted customer care, they are claiming that I went for renewal plan, so they detecting the amount. I told them I didn't went for renewal plan, but they are not at all listening. They keep on...

I had purchased a Tata Docomo Photon Plus Postpaid Connection A/c Number[protected] from Drive India Enterprise Solutions Limited, Nagpur on date 24th Feb 2014. Initially the connection worked fine for two days, but then for address verification problems at company's end, the connection stopped working. I immediately registered my complaint at Tata Docomo service. After several reminders with the dealer, the service was restored in five days....

HI Good Evening myself Varun & my Cell No is [protected]. I bought a docomo dongle for 1551 Rs and they've said that it is free for 2 moths I have used it one month and cancelled it on the very first week of the month 2 and They've cancelled it (Service Request NUMBER[protected] for your Photon number [protected]) Today on 21/03/2014 at 14.39 & 14 .43 P.M. some one guy from TaTa Docomo customer Care Service threatening...

Hi, I got new sim and recharged 81 Rs. only 20 Rs has been added to my account and remaining amount not been added and dealer is telling, remaining amount will add after 1 week and it happened to many customer like that they are telling. But after 15-20 days, nothing is added to my account. Called to customer care, they purposefully disconnect the call and they charge 50ps. If we call again they wont connect it and we get a message "...

Respected Sir, My Mobile No. is [protected].. Recently ¿117 has been deducted from my A/c Balance on March 18, 2014, while Surfing Internet for just 40-50 seconds. though I am having still 14 MB of 3G Data Balance... I have tried Contacting Customer Care but they are too busy to Listen our problems... So I sent an email to company, still they haven't refund any balance.. and their Reply is so, " We would like to inform you that...

Hi Consumer, i am constantly receiving message regarding Tata photon bill amount (due payment alerts ) to my number [protected]. I didn't have any account with Tata Docomo network. They are troubling past few days. Please help me to resolve. screen shots attached. Regards Rosan...

I raised a complaint on 13 March having issues with my internet connectivity and the technology team closed the request without confirming whether the issue has been resolved or not. In this last week I had called customer care more than 30 times but every time the people tell me that within two hours this will get resolved and tech team will get in touch with you, but I haven’t heard anything yet. If team is not able to deliver on...

I have been calling since from four days, each day they attend the call and say that network proper exist so cant able to check the details in computer and they also charge 50p per minute for each call, and most of the times they wont connect to the customer service itself,...

For my number [protected] i have raised PORT OUT request from Docomo on march 8th but still its not cleared when i called customer care they are saying that it was retention from your side but i didnt received any call from your side and also i didnt told you to stay in your network .


first tell me why you have retention-ed my number and i also need port out from docomo immediately...

Hi, I am Javed Khan and I was holding Tata Docomo number four years back in Kolkata and I have closed while moving from Kolkata in Jan 2010. Now I am regulary getting reminder for paying overdue amount which I really dont think is genuine. I replied to the sender (Bhaskar Bhattacharya) and ask why didn't they sent this mail earlier? But they are not replieng to my mails and just sending reminders again and again. I am pasting the contents...

Dear Sir/Madam.. This is to bring to your kind attention about the rude and aggressive behavior at the Tata Photon Centre, Koramangala office. I had requested to cancel my connection no [protected] on the 24th February 2014, and I was instructed not to use the device, and I would not be billed anymore, I paid the in full in February. I was shocking to know that, when I called photon again on the 3rd of March 2014, It was recorded...

I have taken the new phone connection with unlimited call plan having monthly rentals Rs 1300. But the number which they have given was all ready registered with “mukesh” I am getting unknown call regarding this I have submit the request but customer care executive has says that they cannot registered such complain. After this I have change my post paid plan to the minimum package of 180. But the bill which I got is Rs 375 regarding...

Hello, I have requested for Migration of my Tata Docomo Numbers [protected]/444/777/888 for prepaid migration. I have submitted the request on 22nd Feb but still it is not been processed and they are unneccesarily charging me the bill. Earlier I had faced the same issue with Tata Photon dongle and representative from Tata Office threatened me to pay the bill. I have all the telephone conversation recorded. Pleease let me know the procedures...

Hi, I am using mobile connection of Tata Docomo from a long time but recently they have done a fraudulent deduction of money from my main balance account. On March 8, 2014 a sum of Rs.75/- got deducted in the name of activation of some feature called I-Player.Surprising fact is that the Customer Care agent says it was activated from my end, even though I never activated any such feature on my number #[protected]. Again, on March 12,...

I have activated 3g service to my post paid, I was just informed as I will get usage 1GB in Rs.125. But no information regarding pro data usage which is later on told by doco mo customer care team as the charges are due to pro data usage . The team has not given any information while activating the plan, So I used the data as considering 1GB plan for the month as per information by the person while activating plan, I just used 951 MB data...

Hi Team, I am holding Tata docmo Postpaid card ([protected]). From the last few months I have face network and service issues from Tata docmo provider. I have raised this issue in front of provider but they totally ignored me and provided unexpected bills. Below is few issue which I have raised in front of provider, 1. Phone showing full range but I am unable to call someone from DoCoMo n/w. 2. Between the call I received "your...

From: Henry Ignatius Arujah ([protected]@hotmail.com) You moved this message to its current location. Sent: 12 May 2013 19:42PM To: customercare.[protected]@tatatel.co.i (customercare.[protected]@tatatel.co.i) Hi, We have cancelled this account. Why are we getting bills? Everyday I've been getting emails - Please note that your Tata Docomo bill dated 22-APR-2013 for Account number[protected],...

as per my request i have lost my cell phone on 03/03/2014 and as i am noticing that somebody has been misuising my same number i dont know but i have informed the customer care peoples to block the sim card but as per still now the sim card is not blocked i need to have an complaint to be registered about the person who is using my number...

Hi I already canceled my connection on 12th Jan 2013 and paid Rs.343 as per customer care officer guidance, But still i am geting bills and got call from collection agenda and they are black-milling me. This is not a way to handle the customer, since my number is not working from in the month of december even though i paid the rent ( My Line was totally deed )...

I was using Tata Photon Internet connection since May 2012. As i don’t required Internet connection so i have raised request for connection cancellation to Tata Photon customer care with ref number[protected] on 14'th Feb 2014. For same reference number i received an email that ” Your Service Request NUMBER[protected] for your Photon number 9225xxxxxx is resolved.” So i thought connection is cancelled. But yesterday i received an...