Tata DoCoMo Complaints & Reviews

This is to bring your notice that the response provided by your customer care people is worst.The tag line of your 'Register your complaint' says, Run into a problem with your Tata DOCOMO? We are really sorry but wait, help is at hand. Just fill in your details and issue below and you will get a prompt reply from our Customer Care team. What's more you can also track your previous issues right here!" . But when i called...

To, Mr.Sujit Sawargaonkar Tata Docomo Customer care Pune Subject:-Complaint about the Tataphoton Prepaid - request to balance carry forward due to no network coverage. Respected Sir, There is no Network Coverage in my area (Pimple Saudagar, pune) since last 4-5 months and hence i couldn't use my prepaid card (photon plus) even after sufficient balance (15 GB, recharged in Aug'13), which was lapsed on 26th Feb 14 I have...

I Raj Pal consumer of tata photon plus. TATA DOCOMO Photon [protected] . Started using service on 10th January, and I observed that Internet speed was very slow so I complained about it to my local tata docomo and photon customer center. And they sent an engineer/ technician on 20/1/14, complaint no[protected], he told you will get the same speed of 30-40 KBps.So I approached my local tata docomo and photon customer center and asked them I...

Customer care tells me today when I call them myself - that Call Conference facility has been cancelled for Postpaid unlimited customers since Dec 2013. Trai 2012 document states: "1.17 VAS is not a form of basic service but rather adds value to total service offering. Some of these services can stand alone from an operational perspective and not necessarily add value to basic or core services. For example, applications like e-education,...

I cannot understand what they(Tata docomo people) are doing everyday 15rs without any reason.

Whenever my phone gets network first time in a day. I receive 3 smses from ta-mdeals with content "hi! Get additional 10% off on bill of rs.500 & above for buying any product on www.Starcj.Com. Your discount code is:[protected].Coupon expires in 24hrs. Tnc apply. "

And guess what i have lost my rs.15 without...

I have purchased new sim on saturday 01/03/2014, but it is still not activated, shopkeeper is not responding well, before 48 hrs ago he told me that tele varification is left it will done with in 48 hrs, but after that he told me that my reference contact is not receiving their call on 03/03/2014.Please do something for me. New sim no. is [protected]....

Hi,

I had requested for cancellation of my TATA docomo internet plan with account number[protected] on 2nd
November2012 by sending a mail on [protected]@tatatel.co.in.

In response to the request, TATA DOCOMO representative have mailed be on 3rd November 2013 mentioning that my line will be get barred in next 7 days. When my connection didn't got closed in next 18 days again I sent a mail on [protected]@tatatel.co.in...

Hii I had taken Tata docomo post paid connnection and paid my bills., But i am received pending bill confirmation on Dec 2013 which i paid in Nov 11 (Rs 1052) . my sever attempts have failed to get the help from the company . Please find the attached details . My details are as follows Mobile no : [protected] paid amount : 1057 Date :[protected]...

A/c number :[protected] Name: Venkitesh K G I have disconnected my account and got below email confirming the same. Even then I am getting repeated calls and messages asking me to pay the bill. I was using the connection for past 2-3 years and never ever defaulted the payment; also after Nov i never used it which can be visible for them. Even after this I am getting frequently disturbed by these folks and I spend lots of time explaining...

My Photon No: [protected]
My Account No [protected]

I am using a limited Tata Photon connection, and usually i use around 1 hr a day only. But my recent day daily usage meter shows a very huge usage. Especially on 29-DEC-13 it shows an usage of '1034 Mins'. But i never used that much minute

I send many mails to customer care to send me the detailed usage list (that includes the date, from time,...

I am using a Tata Docomo postpaid connection for around 1.5 yrs. I have been harassed by Tata Docomo again and again. This is the second time their executives have lied to me. I went to Tata Docomo customer care centre at Howrah Maidan on 28 Feb, 2014. I put in a request to change the connection from postpaid to prepaid. I was made to sign a form and submit an ID proof plus a photograph. I was promised that by 7 March the transition would...

Mynumber [protected], On[protected], Yesterday i recharged tatadocomo 150 rs.I got a msg recharged sucessfully..but amount is not credited.still shows amount is zero..if i make a call it says your balance is zero pls recharge your mobile to make a call..

This is the tranc id [protected].


Please do this needfull thing immediately.

ALternate num [protected]

Thanks And Regardsbr...

Hello, I purchased Tata Photon Max Wi-fi connection from Tata Docomo shop online. I received the device on Saturday i.e. 1st March 2014 and also submitted all the required documents to the representative who delivered the device. It's been more than 72 hrs and no one even bothered to call me or activate my device. I tried reaching the Customer Care but without the docomo phone number, it is not possible to speak to them. But since my...

Hi, I got huge bill for the month of febrauary. PFB the details, Ph No: [protected] I have 899 unlimited plan with 1gb internet pack. On the daily basis i have checked the internet balance in Myaccount section. On Feb 18th my internet uasge is 1200MB, so i stooped using internet. On next day i got message that my credit limit is exceeded and out going calls was disconnected. Now they charged around 5562rs. And also they added some...

My Tata Walky Phone no[protected] is out of order since last 10 days. Inspite of repeated requests and reminders, no body attending my complaints. On lodging complaint to 121 they advise to switch off phone and start again. dail *228 . Contact Tata care centre. On visiting tata Care Centre, they advise to contact 121. I have tries all the means. But my Walky can not be got in order....

I am having Tata Docomo Chennai number-[protected]. I am not able to receive or dial any call while sitting on my desk or in room in home due to no network problem. I complained to the Customer Care but every time they told me that there is no issue from their side. I am using it from last one and half year and facing same problem till now. Office Address: H7, 8, Syntel, Siruseri, SIPCOT, Kanchipuram, Chennai-603103 Home Address: A2-205, Akshaya...

Dear Customer Care executive, My name is Allwin K Joy, and my mobile phone number is [protected]. I have been disturbed with frequent network messages offering unwanted services. Accidentally, I pressed OK for one of the services. Money from my balance is now being deducted every day. I tried calling the customer care, but they put me on hold for 7 mins and charged me 50ps for nothing. Then tried to find out last three deductions...

I had called to TATA DOCOMO for setting caller tunes to a toll free number (121), After going through the menus, i did not set any caller tunes, But they deducted 14 Rupees for Calling to a Toll free Number, Then I talked to customer care Representative They attended the call and did not respond but the call was still connected, TATA DOCOMO IS THE WORST NETWORK ALL OVER THE WORLD, THEY CHEAT EVERYONE, THEY LIVE ON OTHER PEOPLE'S MONEY, INSTEAD...

Respected sir, I recharged my tata docomo mobile no. [protected] at11:38PM on 17 Feb14 with Rs.247 data pack which gives 3GB of data for 2 months as per shown on your official website .But after succesfull recharge I have got only 1.56 GB data and talktime of Rs.75 . I don't need any talktime as I use my this number only for data purpose. Please provide me full 3GB data as per shown on your website and retain back the talktime provided...

Sir, I had done a recharge on my tata docomo estick around 10 days back. It was an online recharge and I filled all my details carefully. But my estick was not recharged and instead the server took me to some other page and recharged some other mobile no. The most disappointing thing is that when I mailed regarding the same to [protected]@tatadocomo.com. They didn't give me a single reply!!! I just got an automatic mail promising that they...