Titan Company Complaints & Reviews

Hi,

This is inbaraj.I am working for TATA CONSULTANY SERVICES for last 3 years.I have received sodexho gift pass from my brother to purchase TITAN watch. My brother was not able to select correct watch for me,so he gifted sodexho pass worth rs 2000 to choose titan watch from world of titan show room.


When i gone to Marathalli(Bangalore) TITAN show room on 14th aug. I was happy that 20% discount on all...

I have purchased a Titan Watch on dt. 30/07/10 costing 2100/- from CHANDRAPUR WORLD OF TITAN .Within 10 days of its purchasing wrist belt got dislodged fortunately watch remain safe even it failed down on road.Soon after incidence I approached your world o titan ,To my surprised I received a joking response that Belt is not under warrantee. I would like to ask
1) Whose responsibility is it?
2) Who is responsible if the wrist...

Respected Sir/Madam,

My Self Vinod Kalia .I have TITAN Watch M.no9232QCA . I am Submit for Repair of Glass Before
Two month 10-june-2010 at TITAN DEALER SHOW ROOM Standard Times Hall Bazar Amritsar
But Till Date i have not Recieved Watch and dont know what is the Status,

So Kindly Revert me what is the Statusof my Watch Model no 9232QCA ASAP and ASAP

Revert me [protected]@rediffmail.combr...

Hi Have purchased Zoop Kids Watch From Lifestyle stores (R City Mall, Ghatkopar) on 12/06/2010

After that the next day we wanted to go out and my son took it out to wear it but to our surpirse the Watch was completely dead, and immediately i called up customer service centre nos; and shocked to hear that we dont have any information about the zoop watch service sir we cant help, then the next day i visited the same shop from...

Cheated while buying Titan wrist watch at ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087)


On 3rd August 2010, I was there at Lindsay Street, Kolkata with my wife for some work. As we were passing by ‘L.G.Lilaram & Co.’ (23, Lindsay Street, Kolkata – 700087), a retail shop for wrist watches.
I stopped by the display window to see a watch with “Lunar Movement”, which I was looking...

Respected sir/mem,

This is Tushar Talvadekar from baroda Gujarat. last two years back am using your brand which is Titan Fast track model and now i am not using the same because my belt is broken and i visit in all showroom in baroda but they dont have the belt last time i visit at Alkapuri showroom The world of Titan for the same but they dont have this number of belt and they told me within ten days after your order you will...

HI
This is Gaurav Dhawan ! [protected]
watch was purchased in nov'09 from Sikka & Sons d- block CP central cirlce , stoped working in 4 months , and this watch was for Rs 4500 , got exchanged after 1 day , i bought for Rs 5600 again , where bill was never changed ! i gave this back for reparing , waited 15 days ! my calls were not entertained at all ! at last i visited to the shop ! they hardly cared saying its Titans...

Hi,

I booked spectacle with contact lenses from Titan Eye + Lajpat Nagar Branch, New Delhi on 6th Feb 2010. They said that both the products will be available on 9th Feb 2010.

But i finally got it on 14 Feb 2010.

After 12 days of purchasing, Frame of the spectacle had been broken. I requested them to change the frame or replace it on 14 March. (As it was in warranty).

They said,...

I also bought Fastrack watch 2 years back cost 1500/- Rs. Now its fibre belt is breaking from one side. I visited near by dealer shop. He said this can't be repaired & asked me to go to the same show where i bought. I also dont have bill of purchase. Who keeps bills for so long. He also said that this can't be repair. This has to go to company & company will value your watch. Approx you get 50% of the actual cost. That means...

Hi

My name is Anmol Jain and I had purchased TITAN FASTTRACK SUNGLASSES at Rs. 1800 from Bangalore on April 2006. It had a warranty for 1 year. Within 1 year, the glasses got scratches and I went to Ambala Cantt, Packard Watch Company, Rai Market to submit the same. The person at Packard Watch Company showed reluctance in accepting statng that the glasses were not purchase from him. After showing him warranty card and arguing...

I bought spectacle at Rs. 6327/- on 14/11/2009 (6 months back) with invoice no BAP0000141.

After a couple of months of buying this I noticed some cracks getting developed on the glasses (Scratch-resistant / hard coating glasses of Crizal) of this spectacle. After 3-4 months some 3 cracks were clearly visible from one end.

As a user of spectacles from my school days, I always have too delicately taken care of...

Hello Sir,

This is with respect to the purchase of new glasses with progressive lens.

The purchase was done on 31st March 2010 and till date i have not been able to get adjusted to the new lens type.

I have already paid a Huge amount of Rs 8000 to TITAN Eye and the least i expect is
a prompt Customer Service - Alas! this has not been experienced and is conveniently missed !

I...

MY NAME IS DINKAR,I PURCHASED A WATCH REGALIA MODEL NO .1926 YEA,I HAVE A PROBLEM OF CORRUGATED PROBLEM...

I have been using Titan watches from 10-15 yrs but I have never faced such a problem....
2 months back I got my Glass changed from a Titan Shop at Howrah and it broke within 2 days...I went to get it replaced...they are neither replacing it even when I am ready to pay the charges again.....Its been more than 2 months and they still say that they dont have a glass....

Chetan Agarwal
[protected]...

Dear sir
I had purchased EDGE Model-679SL(BD)-R812 from World of Titan at Nashik in 2007. I have given my watch to your authorized dealer M/S Anupam Watches and Care Center, Nashik for replacement of Battery. Somehow the watch could not started even after change the battery so I have requested him to check the watch.

After 10-12 days after my enquiry , dealer informed us that there is a "manufacturing & quality...

i had purchased a poly carbonated lens from titan eye+ on new bel road with a reassurance that the lens is an essilor original lens so is scracth resistant. in spite o[censored]tmost care taken by me the lens has developed scratches in one month . when i complained at the centre they said that essilor labs has quoted that they can do nothing about it as no lens can be completly scratch resistant. i hope this complaint can help me get a solution...

I had ordered two pairs of lens on 02.05.2010. The receptionist had called on 04.05.2010 to inform that lens (Johnson &Johnson ) were ready and I should come down to collect them. However, when I reached only one was delivered while the other has not yet been delivered in spite of following up with them repeatedly. I repent on dealing with the outlet when I could have purchased the lenses elsewhere and have started using them by now....

I had purchased a Diamond Necklace for Rs.1.24 lacs approx. from your authorised showroom M/s Indera Jewels Pvt.Ltd., Rourkela 769001 (Phone[protected]. However, as matching earings were not available, I placed an order for the same with M/s Indera Jewels Pvt.Ltd against an advance payment of Rs.10,000.
M/s Indera Jewels Pvt.Ltd, made available to me the ordered earings on 01.04.2010 against a total price of Rs.42,856/- (Invoice...

Sir,
I had bought a Titan Watch worth Rs.2, 300/-
from BHARATH TIMES STYLE, MAIN ENTRANCE GCDA COMPLEX, MARINE DRIVE ERNAKULAM,KOCHI 682031,KERALA,INDIA on 6/06/2008.
But after working for 2 months it stopped working, i contacted the office they repaired it by changing battery.and after 1 week it again started showing problm.
and then also they repaired from their shop.after 4 months same problm happende again....

The exchange of new watch purchased worth of Rs4200/- is not supported.I had gone to exchange just for the sake that design was not liked by my cousin for whom i purchased. The showroom guys asked me to purchase another watch and he'll provide a 20% discount on it by taking a new watch worth 4200. It is a very poor service and no customer satisfaction .Please others be carefull before buying such costly watches where service provided...