Titan Company Complaints & Reviews

MY TITAN WATCH BOUGHT ON 25/07/2010(MODEL:NEBULA DESIGN 9210SL01) STOPPED WORKING IN OCTOBER 2010.IT HAS EXTENDED WARANTY PERIOD. TITAN WATCH CARE CENTRE PERSONS TOLD THAT MACHINE INSIDE THE WATCH NEEDS TO BE REPLACED ON 31/10/2010( COMPLAINT NO-1010AS1191B1510). BUT NO RESPONSE FROM THEM SINCE THEN AND THE WATCH IS LYNG IN THE SERVICE CENTER. WHENEVER I ENQUIRE ABOUT THE STATUS OF REPAIR, NO PROPER ANSWER(NO REPLACEMENT IS AVAILABLE). PLEASE...

FROM
JEYANTHI FIELTON
37,S.P.G KOVIL FIRST STREET
SHANMUGAPURAM
THOOTHUKUDI-628002
mobile: [protected] , [protected] ,[protected]
email id : [protected]@ymail.com
TO
THE CUSTOMER SERVICE MANAGER
THE WORLD OF TITAN
CHENNAI
RESPECTED SIR/MADAM,
On date 18.03.2008, I bought a TITAN RAGA LADIES WATCH...

Appalled with the extremely poor quality of product and customer service.Had placed an order for Rx lenses Ref TKCS5230 dated 2.10.10 with the Camac Street Show room in Kolkata.The spects were supposed to be delivered on 10.10.2010 but it never happened,excuse-Puja Holidays.After some follow -ups recd a call on 19.10.10 that the same was ready and the delivery was taken by my dad on 20.10.10 as I was not in town.But to my utter surprise...

Dear Sir,
I purchased a Gents wrist watch (Fast Track - Variant No- 1172SL05) at a titan showroom (World of TITAN Thane) on 26th June 2010 with 5 years extended warranty. After 2 months my watch stop working, so i have visited the showroom's service desk, they inspected the watch and when asked about the same they said there is no issue with battery, problem with the machine and they kept the watch for 10 days for repair. On 11th...

I placed two orders worth Rs 7000 with Titan eye+ , one for a frame with glasses and another for contact lenses

1. On the date of delivery of the first package AFTER calling them up , they tell me that the package was not delivered to the showroom yet and that they would call back, which they NEVER DID. Upon calling them again and venting my anger they stated that they made an error in billing and the glasses would cost much...

Hi All,

I had purchased a Titan wrist watch worth Rs. 5500 , Model 9214SM03- JS44. I am attaching the invoice + poor quality of the product for further details. Dealer : World of Titan -Ambawadi, Ahmedabad (Invoice: F[protected]

I had been a loyal Titan customer till now but their pathetic responses and poor customer handling has wiped out my loyalty and I have started advising my influence group for not buying...

Giving hereunder the copy of Complaint which is selfexplanatory.
_____ Dated the 19th October, 2010

To,
NGDA Service,
Titan Service Centre,
Mount Road,
NAGPUR 440 001

Dear Sir / Madam,

I regret to inform you that since more than 2 years I am making complaints with you regarding pin of belt which are loose but no proper attention is given result of which...

SIR,
I AM NOT VERY HAPPY TO LODGE THIS COMPLAIN BUT ITS BEEN A DISGUSTING SCENARIO WHERE A REPUTED COMPANY LIKE TANISHQ MAKES ITS CUSTOMERS WAIT INDEFINITLY FOR THE DELIVERY OF THE ORDRERED PRODUCT.
I ORDERED A DIAMOND RING ON 3rd OF SEPTEMBER AT ONE OF YOUR FRANCHISE IN JHANSI BY THE NAME OF JMK ENTERPRISES.IT WAS PROMISED BY THE MANAGER THAT THE DELIVERY WILL BE MADE WITHIN A PERIOD OF 2 WEEKS AT THE MAX....

Dear blue dart sarvice provider i thik this is the my 10th to 12th complane regarding your sarvece my doc no [protected] this is the pickup from banglore in the date of 05.10.2010.. and stil not recved we are every day tocking to your agent in mumbai,banglore they are not giving me a spacfick right ans.also your raipur ware house & office staff is not pik the fone we are tring the in 100 times. if you are not able to dilver the parcel...

I have purchased Xylys Titan watch for Rs.17000 from Titan showroom located at Feroze Gandhi market. When i went back to exchange the watch the salesperson started to claim Rs. 1000 more from me saying that the price tag on watch was placed mistakenly on it. the sales people behaved unethically. When I told them I would take legal action against them for the same they agreed to exchange the watch but refused to refund the balance of Rs.3000...

Titan-Fasttrack Complaints - i purchase a watch in august 2010, now after 2 month, lock of watch has been failure, before purchasing the watch shop keeper told me that the chain of watch is in guarantee of one year , now when i go to shop to repair the watch's lock then he says that its not in warranty and you have to purchase new chain or pay for lock, as well you have to send the whole machine to company and it will take one or 1-1/2...

My watch was given for replacing the glass of the fully working watch on 27Sept 2010. I was asked to collect the watch on the 29Th. However, with my past experience not getting the stuff on time, I went on 3oth sept. The dealer said the stuff is not ready come at 12 noon. Still, I called them up on the 1st of Oct.only to learn that the watch will be ready at 1 o clock in the afternoon.
Is is possible or economical for a person to...

Hi, i have purchased a new Frame from the Store & Athwaline, Surat, Gujarat. I purchased the same in the month of May-2010. & the frame got lose in just 2 months & also the lense also got so much of scratches that vision is also not proper. So i contact the store again, & surprisigly they replied that scratches are always there on lense. But at the time of purchase i mentioned very cleary to them that i m changing the specs...

Hi,

I'm using the the Fastrack Watch (3006QM01) from 6th December 2009 but from that time i have faced lots of problem with watch, every time having the Crown problem, its getting dropped for 2-3 times and my self submitted the Watch for 2-3 for repairing. Its really pathetic services and really i'm requesting for the replacement of this watch or else comittement that in future i'll not be face the problem with...

Dear Sir

I purchased one watch model no 91616MO1 on 9th march 2009

eversince the watch purchased by me is defective pc

two three times I have given for reapir in your watch care centre in tiruppur

ref id is 21AS0181B12641

again the watch is creating problem



I want a replacement watch against this watch as number from the watch...

Hi, Myself Arup Narayan Nanda from kolkata. I have purchased one pair of glasses alongwith frame from Titan Eye+, Laketown store in February 2010 by spending Rs. 5425/-. In the month of May 2010 the frame had lost colour from different spots. I have lodged a complaint through email and visited the store for replacement. They have assured me to give me the replacement within 25 days, but i got the same after 28 days. And it is a matter of...

I regret to state the Reputed Company like your are not paying attention to customer service, as spectacles are very sensitive to person having high myphio power.

I have purchased the spectacles for my sister from Titan Eye Shop from South City Mall, 375, Price Annwar Shah Road, Jodhpur Park, Kolkta-68 on 21.08.10. against Sr no 442 dt 21.08.10 . The power of glass is approx -8.5; The delivery date was aprx 10 day ie on 31.08.10....

The fasttrack watch are good in look and style but worst in the case of support. Today one small pin of my fastrack watch got missing. So I went to world of Titan parihar chowk pune. And I told them about this problem and told them to give me that small pin spare part. They just refused and said we have to change the whole band of the watch. ( just for a pin whole watch band has to be replaced weird !! shame to titans) I said ok! when he...

27/08/2010
Dear Sir,
I regret to inform you that you neither have a customer care nor a manufacturer care even for yourself. If you type titan eye complaints on internet, you would see that you have a host o[censored]nsatisfied customers for every aspect of eye care.

I do not have any serious issue as far as any transaction is concerned as I have not done any with titan eye + but I shall send this mail to whoever I can...

I purchased Xylus watch from NDSE show room . They charged me Rs. 13000.00 AFter payment they give me samsung mobile as free gift. When I came home I was shocked to see the price of watch as per box is Rs. 9000.00 It means they added the price of phone in the watch and selling it as free. i have written many complaints but no one responds. I could not find any other means to escalate...