Xolo Complaints & Reviews

Previously, i had problem with touch screen of xolo mobile and got the below service centre address.

M.A technologies

No-2/3 1st floor, 3rd main road khm block ganganagar rt nagar post-bangalore -32

City: bangalore

Pin code: 560032

Contact manager: mohammed zameer

Contact person: mohammed zameer

Contact number: [protected]/[protected]br...

3 months after purchase of Xolo Q3000, on 17.06.2014 PCB was replaced for Rs.9200/- for the simple break o[censored]SB mini port. Again now, the USB port not functioning well. It is charging when the mobile is switched off only...not charging in ON status and not connecting to the Computer via USB cable as well. Is PCB to be again replaced for a cost of Rs.9200/- or more...? It is more and more frustrating...?:-((...

SmartPhone Model: Xolo Q3000
IMEI No.: [protected]
Date of receiving the Mobile:03.03.2014
Problem faced: USB mini port broken without any physical shock
Date of Service: 17.06.2014
Repair made: PCB replaced as a whole for a simple break o[censored]SB port
Evidence of broken USB port provided by the service Center: photo attached which is not one of mine..?!?
Warranty: Not covered
Bill:...

To the concerned Authorities, XOLO Mobiles.
One of my friend purchased a "XOLO Q510S" mobile handset along with bill n warranty from an authorized mobile shop on 6th Sept. 2014 from koparkhairne Navimumbai. In just 3 months it gave problem (Motherboard Damaged) n was got repaired from the Auth. Service center under warranty. Since the handset was having a warranty of 1 year. But on completing exactly 1 year of its use, the...

Ello sir, I Mohd. Imran bought Xolo Q2000 in Feb 2014 .Previously i just used Single sim but from from September 2015 i started using 2 sims so am having problems in Sim detection. Either of the sim Slots does not work. i had approched nearest Xolo Center at express road the mall kanpur. Since the warranty expired & they sent My phone back after check and checking charges Rd. 350/_ taken to me and they returned the device still it is not...

Hello sir, I Mohd AHmedabadwala bought Xolo Omega 5.5 in Feb 2015 .Previously i just used Single sim but from from September 2015 i started using 2 sims so am having problems in Sim detection. Either of the sim Slots does not work. i had approched nearest Xolo Center at Dadar East Mumbai & they sent My phone to Noida [protected]Job Sheet No. but when it returned same problems is still there. Kindly help me what has to be done...

I am from Bangalore. I purchased Xolo Black on 14th-18th of July 2015. I was very satisfied with it but after four month it's touch stopped working properly & Network problem also identified. So on 29th of October I gave my phone to XOLO authorised service center & the returned me back on 3rd of November but the issue was not resolved So again on 4th of November I again gave my phone to service center & they returned me on 5th of November...

Dear sir, I Like the XOLO 8x 1000 very much becz of it's high resolution and physical appearance. i bought xolo 8x 1000 in January. From 30 days onwards, my mobile is not detecting sim card. i approached xolo service center, Ongole, A.P on 19th Oct 2015 and got work order number.[protected] and mobile sent to delhi for estimation. On 5th Nov 2015 i got my mobile by saying PCB need to change it cost around Rs 6600. is the xolo service team...

Dear Service Team, This need to be taken on high priority as the service centres are untrained and unskilled to dig out the root cause of the the problem rather they make the consumer confused and make them disappointed. This is the first handset of my whole life and has the worse time of life when I decided to go with Xolo Era and most importantly...

Hello sir, My self Neha Godiyal ([protected]@gmail.com). My Mobile's Model Name is PLAY8X-1100 and its IMEI No. is [protected]. Sir i purchased XOLO on 12 Nov. 2015. I have seen lots of problems from the beginning by using this handset like battery backup problem, Heating problem, Charging jack problem, USB port problem and many more... I gave this mobile on December, 2015 at first time in XOLO service center.. And from December,...

I am harjeet singh ([protected]). i purchased xolo 8x1000 dec 2015. i got one problem and submitted this handset 12 oct 2015. vintage communication bathinda. this is work order no[protected]. but till date i didn't get back my handset in right condition. i want return my handset in right condition....

Respected Sir, akshay gholve has purchased XOLO mobile in June 2014 from Pune.within a month there was charging problem .So I gave to XOLO service centre .after a month they gave mobile with Ok remark.Again after 2-3 months there was problem in mobile so again gave it for repair and problem was sim problem.after 2 months chrging problem has arised so we had contact to customer care to replace this mobile.But he told there was no such facility...

I handover my mobile phone on 11.08.2015 to ms Xolo care centre having mobile no.[protected] & landline no.[protected].the mobile set gave to service centre vide workorder number[protected] dated 11.08.2015 with the promise of the service centre to return the same set after repair within a week.when i visit the centre to get back my repaired mobile the centre ask me to wait for one hour i wait for two to three hours but they denied...

Hello xolo care.. Now enough is enough I thing I don’t need to start mail with any greeting. Here is my last work order number[protected] submitted on 28 Oct 2015. IMEI: [protected] This time mobile submitted for touch damage and you are the responsible for that because I thrown it with frustration I just pissed off with your brand, hardware quality, software assistance overall all services given by you. And as per your mail reply...

I have purchased xolo mobile in feb 2014 . The battery is not working so, i need a battery for q500, i tried at mira road (pin. 401 107) service center w.O. No.[protected]. But they said that battery in not in stock. Since last two months my mobile is dead due to non availability of battery. They said that we could not say that when will be battery available or will be available or not. Address of the co. As follows lava internationa...

I submitted my mobile for camera flash and charging jack problem on 09/09/15. After lapse of 55 days Xolo failed to hand over the set to me. On mailing the complaint to [protected]@xolo.in they just say "your set is ready and visit the service centre." But when I visited the centre, they say "when it will be OK we will call you". No one called me. I have visited the service center twice. When I last visited the service center on 02/10/15 its touch...

Copy of Mailing Letter to: [protected]@xolo.in


Adress Printed as per Phone Box
XOLO Customer Care
Lava International Ltd.
A-56, Sector 64, Noida-201301 U.P. India


Address of Seller as per Bill :
RG Infinite
Shop No 8, LANCELO BUILDING, S.V. ROAD
BORIVALY WEST
OPP. KALYAN JEWLLERS
CITY –MUMBAI/ STATE MAHARASHTRA
PIN - 400092br...

1 month ago i gave my mobile in service station after15-20 days DOA letter given by Xolo Customer Care but Mobile replace can't replace by that mobile store bcoz i cannot have mobile box o mobile nd today 1 month complete but nobody give any answer so i thing to do case on xolo customer care..plz give me rlp bcoz i m totally irreted for this matter..mentally torcher so kindly give replay..i have attach my bill..mobile is in warranty...

I have purchased a XOLO Q1200 mobile last year in July, 2015 but after few months the size of the battery of the phone got increased and phone got dead. I went to many service center to get the mobile repaired but after seeing the attitude of the customer service representative, I was completely shocked, the way I was treated to get the mobile checked. Finally, I got the mobile repaired from the authorised service center in Paharganj, Delhi. However,...

I have submitted my Q800 Mobile phone for repairing on 18th June 2015. I also have Service center person no. [protected]/[protected] his name Pawan but now both no. switched off and even they r not ready to return my phone. I called so many times but whenever i called they always told me till will take time and all. 15 days before that person told me i ll give you your phone this month but now no. switched off, its already 6 months completed...