Claimed

Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Quick Links
Statistics
Share
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xolo
Customer Service Contacts

Xolo Phone Numbers

Toll free
1800 3010 0104
416
265
Phone
+91 12 0463 7333
99
39
Mobile
+91 98 9104 2537
173
68
+91 96 5044 4477
74
36
View all Xolo contacts

Xolo Website

Xolo Head Office Address

A-56, Sector – 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Xolo reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suruchi Bhargava
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DOA certificate not provided

Address:Hyderabad, Andhra Pradesh

I had ordered an order for the XOLO Play tegra note last year Serial number[protected] and had given it for servicing on[protected] in the XOLO customer care in Hyderabad. My work order number is[protected] I was informed by the customer care representative that my XOLO tab was beyond repair and he returned the piece after sealing it in the original box The representative promised a DOA within 1-2 days however we've not received...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ahmed asra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone never came back to me

Address:Bangalore, Karnataka

Hi Team, I don't know how far this is going to taken seriously, as I been punished to purchase Xolo phone, I have been treated so badly and so upset, this is my job sheet no.[protected], My phone stopped working on 24th April 2015, I went to the service center on April 27th 2015 and gave my phone, it was with on year warranty, they told within maximum 15days it will done, I waited and kept calling and following up, they kept on telling...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pramoddubey2
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

memory and service issue

Address:Mumbai City, Maharashtra

every times phone get hangs and even the internal app memory every time becomes full even after uninstalling all the apps the customers care people are not helping saying that throw your phone in dustbin.i have wasted my money on this phone only 6-7 months old is the phone and its creating lots of problem.i want my money back or exchange my phone with other new phone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitrajgaria
from Darjiling, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery

Address:Darjeeling, West Bengal

Sir, i Had bought a xolo q1200(black) on[protected]. IMEI no [protected].To my utter surprise the battery got damaged within 10 months i did send the phone to the service centre here in siliguri and they said me that there is only 6 mths warranty on the battery. so i asked them to replace the battery at cost and they asked rs 1100 from me at my utter surprise whereas the xolo website is showing the price as 699 only. still i asked them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhileshjain.nj
from Maham, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fully defaulted handset

Address:Durg, Chhattisgarh

I am nikhilesh jain from bhilai chHattisgarh .i had purchased xoloQ1010i costing Rs13000 from samsung plaza durg. From date of purchse i had given it for repairing more than 4 times .but stil it is not working properly . i truly fade up of this nd i cant affrd to purchase costly mobile phoNes regulaly ineed my money return back .. Till this date it had inccured so much reparing after the warranty void i ll not b able to afford its repairing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pra Ba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE DEAD

Address:Coimbatore, Tamil Nadu

Hello Xolo... I am totally disappointed with your phone xolo a500s ips. I bought it for 6450/- at Nov, 2013 and it has become dead last month. I am asking you a question that you phones will work for 1 to 2 year only??? How can i afford to buy new phone every year? my email id [protected]@gmail.com. reply immediately ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Rajive Saxena
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two times repairing at xolo customer care

Address:Bareilly, Uttar Pradesh

Dear Concern,

I have bought Xolo Q1010I August 2014 with IMEI No. [protected]. This handset was not working properly with starting. I have visited two times xolo customer Care at Bareilly, UP. They ha've deposited it approx 10 to 15 days both time but after repairing its not working properly. It's touch is not working on middle screen, it's functions not work properly. when I complaint Again at xolo customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dharm_23
from Betul Bazar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor services

Address:Jabalpur, Madhya Pradesh

It is intimated that we have deposit our Xolo 6X 1000 set for repair on 28/04/2015 to Excellent service centre -jabalpur, but we have not received our repaired hand set till date, and service centre is always asked set are pending due to spare parts is not available. we have feel very inconvenience without my phone & your service is very poor because you are unable to arrange spare parts within 15 days . Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankaj kumar9235
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

due to manufacturing problem in handset, handset burn and blast

Address:Dhule, Maharashtra

i had xolo 1010i mobile yesterday noon (11/5/15) it has been overheated and burn during a call. today i went xolo service center @ dhule (haji communication authorised service center).he refuse to replace i talk to xolo custmer care he also refuse to any help. my mobile in warranty period and its damaged due manufacturing problem. but i am suffering when mobile is in warranty period. so i requesr plz do needful.. thanks Regards ...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeev Kashiv
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile repair delay

Address:Chandigarh, Punjab

Dear Sir I am deeply disheartened from the customer care service of this company. Inspite of communicating my problem through personal visits and phone calls to service centre and emails to reach.[protected]@xolo.in no solution to my problem is made yet. I have submitted my insured mobile with Damage claim through Apps daily no. as AD_D_11045_2502116 dated 11/04/14 at f1 solutions pvt ltd, SCO No. 274, sector 32 Chandigarh. Response regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swati chuttani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in repairing mobile set

Myself swati chuttani. My mobile no is [protected] and email ID is [protected]@gmail.com.I bought xolo 8x 1100 handset with IMEI no [protected] on 29.11.14 from Himalaya Photo store, sector 22 Chandigarh. Approx after 4 months I faced problem in outgoing voice. So I submitted my mobile to xolo care i.e Manav Enterprises sector 11 panchkula on 24.03.2015 with order no[protected]. After my repeated reminders and mails the company provided...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyansh Jain
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo Q1200 not working any day form date of Purchase

Address:Thane, Maharashtra

Dear Sir, I have submitted my Xolo Q1200 at your Bhiwandi Service Center on[protected] Work order No[protected] /[protected]. Here is Almost 25 Days passed but I have not received any positive response from your Side. It is Very harassing, and it is 6th or 7th time when my phone went for service. After 9 months of Purchases, I had less used my phone then your service center. Please do Necessary action regarding my complain or Replace...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vijaysalve180785
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mod: XOLO Q2000L

Address:Pune, Maharashtra

maine mera mobile 14.04.15 is date ko diya tha banane le liye uska touch screen ka problem tha, sarvice center ne mujhe 15 din me mobile repair karke mile ga kaha tha par aaj 08.05.15 date hai abhi tak mera mobile nahi mila, custemer care ko call kiya to wo bolte he ki mil jaye ga aap pratikasha kijiye, ye kahate he. *TRACK*MOD: Q2000L IMEI: [protected] IMSI: ICCID workorder no.[protected] xolo call center no.[protected] complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
T
talhakohari
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO Q100s Mother board fired in 3 months

My mobile used for 3 months under warranty suddenly went dead. I submitted to xolo service centre and they informed me the mother board is faulty and needs to be sent to the company for repair. this process will take 15 days. upon completion of 15 days I called the CC and answer was as always its under repair. first they asked me to wait for 15 days and now they ask to wait forever. there is no timeline. what kind of repair is this. what...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
guru subramaniam
from Ahmadnagar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile blasted

Address:Surat, Gujarat

||bought Xolo q 1000s plus mobile on 31/8/2014, and two weeks before while charging it got busted with sparks and got damaged. The mobile is under warranty period only. it was given to service center but they didn't respond at all. just telling reasons and time passing...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rejikp
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset not repairing or replacing within warranty

Address:Ernakulam, Kerala

I have had purchased a mobile hand set "XOLO" make, model 8X1000, IMEI No -[protected], on 3rd February 2015 (copy of invoice enclosed) The mobile handset is unreasonably not working from 18th April 2015 onwards and it has been handed over to the manufacturer's authorised service centre in Kochi (work order details attached fro your ready reference) My mobile handset is still under warranty stage as per manufacturer's sale and publicity...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nishant tomar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heating and charging problem

Address:New Delhi, Delhi

i have purchased xolo win q900s on 23 april 2015, but from the very first day of purchasing i am facing some kind of heating problem in it.., whenever i talk to somebody its getting very hotter even battery back up is very very low its getting down very quickly, please suggest me what to do from where i can resolve my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepb00007
from Mumbai, Maharashtra
Report
Copy

not getting xolo Q1010I battery since 35 days passed

Address:Thane, Maharashtra

Dear Sir, So many times i visited xolo service centre for Battery but every time they said that they dont have battery and when i call customer care, he told you will get battery within next 10 days. 3 times i genereted work order no But three times i Had not received battery.and on forth time maxcom service center manager told me due to credit issue we will not raise new work order no and you will not get battery from this service center...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
babru
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not giving good services

i had purchased a xolo hive mobile before last two months.but it was not properly work thats why i had given the mobile to nearest customer care.but they are not givingg me the proper services...and i didn't get the mobile till now.the customer care has kept the mobile more days than me...and the mobile shows many difects...i need proper solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitsourav10
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst mobile service

Address:Patna, Bihar

Hello Mam I am Surendra kewat from patna bihar..i had purchased xolo play 8x-1100 in October 2014 ..Aftr 4 months using it began to hang..touch was not responding very well. PCB and touch have been changed but problem is continue.. Now It is moving service center to noida and noida to service center from last 2 month..6-7 times i have been submitted my cell phone in service centre in patna in vindhyavasini communication.. my workorder no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy