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Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
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Xolo reviews & complaints page 34

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S
Shetty Suvit
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Service

Address:Mumbai City, Maharashtra

Hey ..I trusted this brand(XOLO) and considered it as a premium brand, But when it comes to service, u rank so low, because when we submit any phone, we have to beg for it to get it back, Lol.I had submitted my Q700s 3-4 days back, for a simple touch prob which can be repaired in 2-3 days (usually), but they are saying it will take 7-15 more.I still cant understand why are you making these things so slow? My frnd got his phone after...
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sunny rane
from Jalgaon, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:Jalgaon, Maharashtra

workorder no[protected] model no- xolo q1010i I submit my phone to xolo service center on 27-feb-2015 in Eshopee, Jalgaon, Maharashtra. Today the date is 27-march-2015 and i still not get my back. It still in company under repair. so i request to despatch my phone from company and whenever i call to service center to do something the person from that service center name- Iqbal patel shout on me and just give opposite answer to me. so...
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dimpish
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changed the colour of mobile half nto white and the other half into black

Address:Ranchi, Jharkhand

I have visited Xolo Mobile Service center at Ranchi on 14.02.2015 to get my mobile phone repaired as the mobile screen has been broken as it fells from my hand . There was no other problem other than this in my mobile. After so many days when I called them they replied that the accessories which they sought from Delhi is not supporting so we have to send it to Delhi, again after getting one message of delivery I have been confirmed that it...
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dimpish
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change the facia at my cost only and now refusing to restrain the

Address:Ranchi, Jharkhand

I have visited Xolo Mobile Service center at Ranchi on 14.02.2015 to get my mobile phone repaired as the mobile screen has been broken as it fells from my hand . There was no other problem other than this in my mobile. After so many days when I called them they replied that the accessories which they sought from Delhi is not supporting so we have to send it to Delhi, again after getting one message of delivery I have been confirmed that it...
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amit1825
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Never Buy Xolo Products

Address:Ludhiana, Punjab

Dear Team, Below is my case history and i want it to get resolved ASAP. I bought a Xolo handset model XOLO Q500S ( for Rs. 5500/-) having EMI No. [protected] in the month of August 2014. Mobile started to hang recently I found some other issues like display error, application running error in short set was totally become wasted so i submitted my phone to xolo care at Ludhiana ( Punjab) Named M/s Shahi Communication on dated :[protected]...
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A
abhi987
from Hubli, Karnataka
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Worst Ever Customer Service in India

Address:Bangalore, Karnataka

I brought a Xolo Nvidia Tegra Note on 27 Jan 2015. I was really impressed with the device and its performance though it had some battery issues which I ignored. But on 18 Feb 2015 I was in shock when I found that my device is not at all responding. I tried resting the device and nothing worked. I lost all my data and the device was totally dead. Finally took it to Xolo Authorised Service Centre in Malleshwaram on 20 Feb 2015 and the guys...
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S
shash01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Handsets

Address:Mumbai City, Maharashtra

Dear Sir, I have purchased xolo Q 2000 cell in march 2014 and its going to be only max 6 months from the that time, in this period only it had started hanging, unable to download applications, slow processing on pressing keys, network issue, gets instantly heated up and gets automatically on and off. I had given it 4th time for repairing before the expiry of warranty that is on 12th march 2015 in Aditya Enterprises, Malad west, Mumbai.They...
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Sharad Garach
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO Q700 Mobile battery is very worst

Address:Ahmedabad, Gujarat

I bought a mobile XOLO Q700 by October 2013. After 7 months of purchased, the original battery of device was swollen up. As it was going to out of warranty as per told by retailer. Now, after 6 months and 6 days, the battery is again, the battery is swollen up. When I asked to the retailer, the concerned person told me to contact customer service center. As per concerned person of the customer service, they can't do anything as just...
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K
kkarthik674
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rgarding for more than a month i Cant get my Moble from you.

Address:Chennai, Tamil Nadu

Sir, I am karthik, I had summit my q900s mobile to united mobile centre, Chennai on 12-2-15..after that call from customer care from ([protected]).they told me to pay 1000 extra and u get a q1020 new mobile..i had paid the amount on[protected]. Till now i cant get my mobile...Plz take immediate action.They given the Mr.Punit number ([protected]) This guy also not clearly give the status...When will i get my phone..for more than one month i...
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Yash Raj Mantri
from Sonipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is Dead and with company 1 month

Address:Faridabad, Haryana

This to inform u that my handset xoloq1000s is not getting repaired by the company i have given my phone on 13feb, 2015 with the work order number[protected]and myIMEInumber is [protected] at comos commnnication sector29 faridabad (harayana) i have call many times in the customer care but they said my phone is under repaired from more than i month has taken place but still i have not got my phone my its with the company on 20 march2015...
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Address:Narmada, Gujarat

I have visited the service centre at Bhavnagar, Gujarat after servicing twice in Vadodara service centre. They have checked and said that my instrument will not be able to work and then asked for payment of 200 INR. Then I told them about our mailing communications. They have returned my cell phone in as is condition and suggest me to go for Service Station, Vadodara where previously it's been checked. At present my XOLO A500S IPS IS...
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Patel Prashant
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PROBLEM REGARDING XOLO CARE SERVICES

Address:Vadodara, Gujarat

i face problem of purchase of xolo q1000 opus but some problem in charging slot mobile not charging properly, i already reach xolo service station on 18.03.2015 at 10:50 AM submit mobile on that date. but till the date not any reply from xolo care vadodara and xolo company and within 5 days I did not know what happened with mobile and what process going on. I call to morning (23.03.2015) xolo Vadodara they said part not available and...
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sikander9555333
from new delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile phone pending xolo care not supported

Address:New Delhi, Delhi

Model no Xolo mobile q 1000 opus 5.3.2015 deposit service center but many time talk To castumer care but castumer care say that many time under repair i m not satisfide say c.care my mobile problem network def. Sim cant read many time bounce case not say that final decesion c. Care i have many time complain for xolo care Work no.[protected] Name sikander Mob [protected] Add B-12 okhla phase -1 New delhi-110020...
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jatkhu143
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Services

Address:Ahmedabad, Gujarat

Hi Mr. Sehgal, Pathetic Service. I gave my phone in Maninagar, Ahmedabad Xolo service center 15 days back. Inspite of giving my phone back, they are calling me and asking me to buy Xolo 1000s at 10, 000 INR extra payment. As i was afraid before buying Xolo regarding the reviews and service standards, it stood true. Very pathetic service!!! If i don’t receive resolution in 2 days, i will escalate it to social media like facebook,...
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Sumeet Dhanjal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding xolo secure

Address:Bangalore, Karnataka

i have a xolo play 8x-1100 xolo secure is configured as a device administrator and i am unable to deactivate it i am unable to use any screen lock method other than pin and password, which is very inconvenient even resetting xolo secure did not help i tried deactivating secure lock screen from xolo secure settings but even that did not work, it shows that it has been deactivated but then there are still only two options being shown on...
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kalyan197810
from Dhariwal, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone is Dead and with Service center for last 3 months

Address:Hyderabad, Andhra Pradesh

Phone IMEI - [protected] (Q900T)

I had a problem when I brought new Q900T mobile as the speaker volume was very low and I complained at the Sangeetha mobiles where I brought my mobile in June 2014. They gave me back in 1 day though still I face the volume problem.

My Phone is dead in the month of December 1st week, I tried to give at another service center at Kukatpally, hyderabad. They said that the previous...
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sundarchaitanya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE MISPLACED / SERVICE CENTE PROBLEM

Address:Hyderabad, Andhra Pradesh

Hi, I was give my xolo q3000 at service center on 9/02/2015. As per the job sheet no[protected], same day i received the message that it is delivered to service center and collect it. I called to service center, they told that it is sent to factory. Again i called to service center with above job sheet no, it was delivered to service center. I called to service center person (Pavan), told me that the problem is not resolved ...
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R
rakesh06
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service center misbehaving

Address:Varanasi, Uttar Pradesh

Dear sir I'm a xolo q 1020 user due to swelling in battery I visited xolo service center Varanasi they advised me to purchase new battery for rupees 600 and I agreed but they want old battery whereas I m paying the full amount for new battery . I am unable to give old battery . I am waiting for battery for last two weak. but they say without old battery u can't get get new battery....
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Ajaya Jena
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xolo Q500 Battery not available at any service center in mumbai.

Address:Mumbai City, Maharashtra

Dear Team, I have purchased Xolo Q500 mobile 8 month back.Now its battery backup is 10 mints only after full charged.I am trying to get new from last one month battery for this.but I am not getting any positive response from xolo care. I reached almost all server center at mumbai all are saying not available as of now & try after couple of days.Please help me on this. mobile worth less without battery. Regards Ajay [protected] [protected]@gmail.com...
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ganes38
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service related

Address:Shimoga, Karnataka

Dear sir my handset with below details Imei1:[protected] Imei2:[protected] is having charging problem sometimes and home screen will change while switching on/off from day 1. Same shown in your service centre(Shakthi incorporation. Receipt 1528 on 04.03.2015). firstly he not accepted it since it is purchased online, later after argue and showing invoice he accepted for repair. even repeated calling he is saying spares...
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