Adidas Complaints & Reviews

Product size is too small. so, we want to return the product...

I have been following up on my return request from the last 20 days but no update from you guys. Really disappointed from the customer service that you guys provide. The pick up was done on 17th Aug 2020, but still no update. Worst experience . Being such an international brand you guys are very poor in service, request all never to buy anything from their website

My order number :[protected]
My complaint ID : adi1283518...

I had bought a adidas running (Jerzo M) shoe for Rs. 3179/-, But same shoe online this is only Rs 2650, Why?
how we trust the company like adidas? they have no moto or ethics to trusted, all the document have been attached,

This the big ? to buy your product in future....

I had bought items worth rs 1, 599 from shop. Adidas.co.in order no.[protected]. For some fault on the part of the courier service (Ecom express pvt ltd) the order wasn't delivered and was returned. However on contacting adidas, they said they haven't recieved the shipment back yet, and that they can only process the refund once they recieve it. However when i contacted the courier service they said that they had returned the shipment to...

I ordered a product few days back and I've already paid but the order status still says verification pending. I can't cancel my order nor do I get my order. What do I do??...

Today, dated thursday, september 3rd, i was offered by the salesman in adidas san stefano branch, alexandria, egypt, an offer of buying any two items out of sale to get 50% off the finale bill, which i found very appealing to me and tried a super star sneaker as a first item and repeated the question : “ any two items???” when the guy assured me yes! Then i started roaming between caps, sliders, slippers, leggings and even asked about...

I had placed an Order #[protected] on 29th June 2020 I received the product and since the size was smaller than expected.I placed a return. It was scheduled to be picked up on 15th July but due to some unknown reason they failed to do so and Finally
Picked It up on 16th July after which I was told that I will receive a confirmation but I never received it. I called Adidas customer care multiple times. For which they said they would look...

I had placed an order for sliders and a workout pant and received the items but the size of the sliders was big and I placed it back in the same polybag with attached bill and placed a return request. I kept the workout pant, and when I followed up for the return request for sliders I came to know that it failed the quality check as it was without the polybag with bill, when I made sure it was wrapped in the very same polybag with the bill...

Dear sirs,
I purchased one adidas men’s shoes online from adidas store in march 2020 but said shoe is of substandard quality and has got damaged within 4 months o[censored]se....

I had placed an order 10 days back
For some days, the order displayed pending verification even though payment was made.
Then since yesterday the order is displayed as cancelled even though I have never asked the order to be cancelled.
I don’t want any other product or refund from Adidas, I want the product at the earliest....

I ordered adidas furio lite shoes on 3rd august 2020 but till today on 9th august 2020 after a week i did not recevie my parcel...

Dear customer services

I am writing to you to raise an issue about: sports clothing & footwear manufacturer

The issue that i have experienced was:
i've bought a pair of adidas shoes for my father on May 2020 from online adidas site.
while using it start hurting ankle and start bleeding after 2 Km walk. Later I also tried and my ankle also start getting hurt.
When returning it back, they...

I bought an expensive pair of shoes on february 29, 2020, sale no. 250, article name[protected], brand name: adidas, colour: white, from your showroom. I am surprised to see that some manufacturing defect in the shoes next to the shoe laces corner. I have a very aberrant image of adidas in my mind and so do i go with this brand only.
I have bought a article on 29th feb'20 and return it on 13th march to the same showroom. He confirmed...

I have purchaed a adidas shoe adidas gumption liitennis shoes for men through flipcard invioce no. Faa[protected] dtd 15/05/2020 and received on 21/05/2020 amounting to rs.3009/-only.

But after use 40days the same got damaged.
Flip card authority say to contact you.
So now what can i do?
Wait for your reply...

I made a payment from my paytm wallet worth rs 3999 on 20/7/20 at 3:40am and the money was deducted from the Paytm wallet and upon confirmation from paytm customer they said the money has reached Shop Adidas Seller but the order on the website failed. Adidas customer care is not repyling on twitter or official email id. When I called the adidas customer care they said they have no proof of any transaction taking place even though the merchant...

Sir,
I have been gifted adidas shoes but found the deficiencies as under:
1). The front portion is quiet compressed and thus very tight from the toes. Although the shoe size is optimum.
2). The upper material of the shoes has cracked on the very 1st hour of its use.
It seems the shoe is faulty or has an apparent design fault and thus it is deficient for use and this model should be immediately withdrawn and called...

I have placed an order today at 7:15 pm from adidas.co.in. But the order is not confirmed though the amount got deducted from my account number. Neither i got any confirmation message nor i got any confirmation mail....

I ordered my shoes on 16/06/20 order no.[protected] and it's delivered on 22/06/20. Due to covid 19 after 2 days when i opened box and tried the shoes but not satisfied with the product because of slightly loose and looks different as expected. I was confused wheather to keep or not but few days later i thought to return and finally returned on 26/06/20 courier boy told me to wait 7 days for refund and after six days when their is no response...

Dear Adidas team,

Kindly revert updated status of below concern.

Regards,
Parweiz Pathan

From: "Parvejkhan"
Sent: Fri, 3 Jul 2020 10:31:26 GMT+0530
To: "Care"
Subject: Re: New Consumer Form Entry

Dear Adidas team,

Kindly update the current status of my below mentioned pending case and do needful at the earliest.

Regards,...

I had two orders returned to adidas but did not get the refund, the person who came to collect the returns, took both the shoes but i got refund only for one.

They had raised different requests for return, but isnt the person accepting returns supposed to take only one in that case. My both the returns were collected by the person and neither did i get the shoes back nor did i get the refund.

I followed up continuously...