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Adidas Complaints & Reviews

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Last updated Mar 6, 2024
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J
jaiwant shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund - cheated the second time

Website:shop.adidas.co.in

I had ordered cricket shoes on 18th february 2020 from adidas, product number[protected] for rs. 2759 paid through net banking. I received the order on feb 20, 2020. I was not happy with the size of the product and requested a return immediately. The order was returned successfully and i have not received a refund till date. I got a call today stating we are disposing the product as it is not as per our quality check. When i checked my records...
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S
sgupta6
from Gurugram, Haryana
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women's adidas running shoes defective piece (damaged)

Address:House no. 858, Sector-15, Part-2, Gurugram, Haryana ,India -122001, Gurgaon, Haryana, 122001
Website:Adidas

I had bought women's adidas running energy falcon x shoes with product id ee9946 which was damaged. I did not check the piece and just packed the same for my international visit and when i opened the shoes for wearing them, i found them damaged. The shoe was torn with holes in it as attached in the picture. Color - maroon, size of the shoe - 5. If this is the quality of product adidas is selling then it will loose all its customers....
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Address:ARFA mall ,3rd industrial zone, 002

I have bought sport shoes from Adidas store Egypt dated 18 January 2020 from ARAFA mall in 10th of Ramadan, city Egypt. inside Adidas store
but for 2 weeks damage open to tight rip "in which material of sport shoes not good enough " with my kid using and direct to store and he is received and confirm with in 1 week will be send it to factory in Cairo, Egypt to replace it but feed back
is refuse it why i don't know
attachment...
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R
RAMIZ SHIAKH
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colour change

Address:River side avani mall

I brought a pairs of addidas grand court sneaker colour grey from avani riverside mall showroom. First of all they didnt give me bill, after one week i found colour change after cleaning.. Take action immediately.. They gave me 50% discount on it and the next day my friend got it on 70% discount and he didnt get the bill. Take immediately action otherwise i will take it...
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L
Lochan Kalshavkar
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defective product need replacement

I recently had purchased a adidas 8 TERREX shoes from ( Goodwill Enterprise 5, 6 Umachigi Complex Coin Road Hubli Dharwad -Hubli) dated:01/01/2020

It certainly happens that the right shoe got a tore only after few days of purchase, it’s surprising that adidas tracking shoes are getting a tear .
I request to please replace my concerned shoe soon as possible

With regards,
Lochan Kalshavkar br...
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M
MishrVishal
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defective shoes delivered

Address:Faridabad, Haryana, 121013

I ordered adidas shoes (Order[protected], men's adidas originals skateboarding seeley shoes). There is a manufacturing fault in the right shoe however the quality team is not accepting any defect in the shoe. Firstly they sent me a used and faulty shoes and now they are refusing to exchange the shoes. I spoke to martin thrice however the quality team is simply rejecting to review the fault stating that the product is used....
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N
Niroopa Appaiah Kariappa
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training pants product id : dj2104

Address:406, Uniworth Pearl Apt., 2nd cross Amruthanagar, Opposite Sharada School, Bangalore, Karnataka, 560092
Website:adidas.co.in

I had purchased these pants online and noticed only after first use that the stitches were not aligning on one side and the stripes were slanting. Refer attached pics.
After complaining, they took the product back saying a refund would be made, as this may be a manufacturingt defect. Later i was informed that on inspection they think that the it is due to wear and tear. It doesn't take a genius to see that wearing the pants once could...
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A
Ankit Ss
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repair, refund

Address:Elante Mall, Chandigarh, Chandigarh, Chandigarh, 160002

I bought an adidas originals gazelle from the adidas store, when i wore i checked the left shoe which was fitting okay to my feet, next day when i wore the right shoe it started giving me pain in my right ankle from the back, the right shoe is defected which makes it uncomfortable for me to wear it, please help me replacing the shoes or refunding my money back to me or else my money will be wasted, kindly help me on this issue....
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A
Ankit Ss
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repair, refund, replace

Address:Chandigarh, Punjab, 160002

I bought an adidas originals shoes a week ago and i am having a problem in my ankle when i wear the shoe which makes it impossible for me to wear the shoe, please help me get my product replaced or my money refunded, these shoes were for 9000 and i got them on a discount of 40 percent for 4500, when i checked the size on the show room i wore the left shoe which was comfortable so i decided to biy the shoe, next day when i wore the right shoe...
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S
Sudipta ranzon
from Mumbai, Maharashtra
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same product but different price

Address:ROAD -1, HOUSE -617 ,, KASHIMPUR, 743248

I bought a pair of shoe for rs 4300 from a showroom at barsat, north 24 porgonas, west bengal, india. On the same day i saw amazon is selling that shoe for rs 3499. Thats why / how should we believe adidas showrooms for purchasing next one??? We are going to adidas outlets to make a best deal depending on your well establish name. But you are doing something different. Online shops are most important to you thn us who are going to your outlets...
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S
Sudipta ranzon
from Mumbai, Maharashtra
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same product but different price at different place.

Address:ROAD -1, HOUSE -617 ,, KASHIMPUR, 743248

I bought a pair of shoe for rs 4300 from a showroom at barsat, north 24 porgonas, west bengal, india. On the same day i saw amazon is selling that shoe for rs 3499. Thats why / how should we believe adidas showrooms for purchasing next one??? We are going to adidas outlets to make a best deal depending on your well establish name. But you are doing something different. Online shops are most important to you thn us who are going to your outlets...
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A
Arun M Sathya
from Cherthala, Kerala
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men sandals quality failure.

Address:Oberon Mall, Edappally, Kerala, India., Ernakulam, Kerala

Good day,
Below attached sandals bought from oberon mall cochin on end july 2019 having a serious quality issue.
Even though the purchase date was last week july 2019, however started using mid of october only. After using hardly a month the scratches / white patches started to coming and it still continuing.
Hence contacted the shop where the product purchased though they are helpless the reason said 3 months warranty...
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R
rajora150393
from Noida, Uttar Pradesh
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product

Address:C-2nd-63 New Ashok Nagar Delhi -96, New Delhi, Delhi, 110096

Hi, this is rahul rajora, Software Engineer, My mobile number:[protected]
I purchased MEN'S ADIDAS SPORT INSPIRED GRAD COURT SHOES from https://shop.adidas.co.in/... on date Nov 29, 2019.The size of of shoes didn't fit then i put the shoes in box .So I raised the problem and return it. Adidas employee tooks my shoes . I called them after two week on date 16 dec 2019 they said the there is some kind of dust on soul and it is used item...
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A
Amarshan Khanna
from Pune, Maharashtra
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took money but did not deliver product.

Placed order on 25th october on their official website. After 10 days i followed up for my order. The customer care team keeps saying we have no updates.

Then a week later they said that the courier was returned due to undisclosed reasons and will get back to me.

I had paid online for the product and it has been more than 2 months now they have not sent it.

When i call the customer support, they...
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@
@n0nym0us
from Hyderabad, Telangana
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no refund for product returned in same condition as I received

I bought a pair of shoes from adidas official website (Shop. Adidas.co.in) on nov 19, 2019 for a price of rs. 2499/-. The product was dispatched and delivered to my address. I opened the box and tried them on and i liked the product. A couple of days after receiving the product, i noticed that the exact same product was offered at a discounted price of rs. 1700/- on their website. I ordered the same product which was available for discount...
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G
GAURAV LOHIA
from Delhi, Delhi
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complaint in shoe

Address:Jaipur, Rajasthan

I bought pair of shoe approximately 14 months back but unfortunately the quality of the product was not up to the mark as expected. Highly disappointed as both the shoe got teared off from inside and from the same place.

I request you to kindly replace the product as I saw such kind of issue with the shoe first time in my 40 years of age.

Your positive response will be highly appreciated.

Regards...
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V
Vjb0707
from Dehra Dun, Uttarakhand
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adidas lower

I purchased adidas lower from brand factory and its logo is coming out.. Product is looking like a copy. Ensure that if product is genuine or copy. I’ve purchased many products of adidas but this is the first time i am going through this kind of problem.. People around saying that this is a copy product and they will further never purchase adidas product...
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J
Jugvesh kumar
from Mumbai, Maharashtra
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fake product adidas socks

Address:Mi road muradnagar, Ghaziabad, Uttar Pradesh, 201206

Dear adidas team.

I have a order in flipkart online shopping (Adidas socks) but received a fake socks with adidas logo it's a copy saller name priya sports adidas neo socks. It's saller sale fake item from online so pls take an action on this because it's not good for adidas reputation. So pls do this as soon as possible. Pls find the attach file...
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M
ManishSinghal
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shoes and lowers

Address:INDIRA PURAM, 201012

I purchased a lower from adidas and in less than 2 months, threads starting to pull out of the lower and logo started coming off. After making a complaint to adidas, i got another lower which was more expensive. It's less than a week and stitching ripped apart. Now that i'm travelling internationally, i can't return the product.

After making the complaint to customer care, they were like "we have noted your feedback, regret...
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N
nirbade
from Mumbai, Maharashtra
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defective adidas running tights

Address:Thane, Maharashtra

This is regarding the running tights we had bought on 22.07.2019 under an offer from the adidas store in viviana mall, thane.

The original price was above 3500 but we got it at 2200 since it was offer season.

This product was defective and got torn in many places in the first 3 months itself. We went to the store on 05.10.2019 and registered a complaint. After repeated follow ups and 13 days later, we were informed...
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