Adidas Complaints & Reviews

Dear Team,

With very hard feeling and a very old customer of your company I'm writing this mail with no bad feeling for Adidas as I'm the ambassador of this brand in my marathoner group, friends and family.

The incident is as below
Im a half marathoner from indore, as per routine purchase of shoes from different adidas stores i purchase a pair of running shoe from your store
Padmavati Retail India Pvt Ltd, Treasure Island, MG road, indore on 18/07/2019 evening

Shoe name is pure bounce
Article No. BC0834
Bill No S1339-11-SC1574-FY20
Dated. 18/07/2019
And a T Shirt

As a marathoner while wearing the shoe i told then this shoe is technically not good for any runner and can harm upper portion of foot as the upper most portion of shoe of very narrow and whole part is double stitched hence no elasticity for any extention o[censored]pper portion.
But the team of Engineers in shoe technology leaded by a lady employed in that store tried to convince me and sold me that shoe with a commitment that if i not found the shoe appropriate store will exchange with same discount within 2 days.

On next morning i wore the shoe at 6:00am
Found uncomfortable
The thought was, this is a new shoe and will take time.
I started my workout on trade mill For 20 min my legs forced me to stop due to shoes.
Then again i tried and same thing happened.
I repacked the shoe in as in it condition and reached the store approx 12:00 noon on 19/07/2019 next day of purchase with my Two marathoner friends( one is fastest runner of Indore in Tata Marathon 2019, Mumbai and a leading athlete of Indore) whom suggest me Adidas for running shoe also.
Just a night passed after billing.

I told the whole story to your store manager they politely shown me another pure bounce shoe with open upper portion, i chosen and they told me it is of 12000/- with 40% discount.

I told them that you guys promised me to exchange the shoe if not found comfortable on same discount, i reached to your store before 24 hours of purchase then why not 50%.

Is I'm demanding anything unethical or unjustified.
Then the tone and way of talking suddenly change by all the good human being in store.
All the law, rules, regulations came across me.

No one including the lady manager doesn't want to hear any word from me.

My only question is i purchased a shoe on 50% discount from a branded showroom on faith on words of employees of the store wearing 3 strips worlds most valuable brand changed on there words to cheat a exiting customer to earn 10% extra on basis of so called rules and regulations of that brand who is also a brand leader in customer care and health of customers.

I told them that if you're not able to exchange then give me my hard earned money back to me and the answer is 'we can't The rules and regulations of adidas doesn't allow us to do so you can only purchase the shoe with maximum discount of 40% only or you can take this stuff back with you'

As a consumer i raised my voice to check your product which may harm to regular runners.

The store manager and the employees then started shouting that there product is very much ok the problem is in your foot only and told me to leave the store with defective shoe and come to the store when they have 50% discount for guys like me.
Means low income persons or lower caste persons.
On a very bad note i left the shoe at the store only, not able to take the shoe home after this type of disrespect of customer and word swapping of your store. Plz check with store that the shoe is there and you can check the design of shoe.

I checked and found that type of shoes has been discontinued by adidas due to technical error in design. Is it so then why you sold me that shoe as a consumer if the shoe harmed my feet then who else will took the responsibility.

Plz prepare yourself for every question.
All the things related to this incident is with me.

Attached the invoice only, others will be shared shortly in absence of any revert.

I just want to remind store owner and adidas that my money is hard earned we are not making extra money by making our customers fool to earn 10% extra.

Request you valuable feedback or any action taken

Thanks and Regards
Your disappointed customer
Adv. Satyender Singh Parihar
[protected]

1) manufacturer and distributor by renfro india pvt ltd gate no 1231 part sanaswadi shirur dist pune phone[protected]
2) they are selling small size but written in description for man or woman
Flipcart is not taking any responsibility for checking wrong size and fake product
My order id - od[protected] and email [protected]@yahoo.com

I have tried to claim my warranty regarding my Adidas sleeper that i purchased from Amazon but the product damage itself before ending warranty period so i am trying to claim my warranty and i called Adidas at [protected] but they said that Amazon is not Authorized with us or with or warranty service and they denied to claim my warranty and said contact to Amazon they because you made purchase from Amazon and i contacted Amazon they said me that contact to Adidas because we are not authorized to claim manufacturer warranty it's the manufacturer concern not Amazon

Team,

I bought a pair of adidas shoes "pureboost ba8898 blue color" on 12th of January this year. I bought it as i was going to australia for one project assignment for 5 months.
Within 2 months, I realized that left shoe is tearing off from the front area where my thumb fits.It was due to the pressure of thumb. I just came back to india and raising this complaint to you.

I really loved the comfort of this shoe but somehow the quality disappointed me. Being so good brand i don't expect this from you.

Can you please help me to replace this shoes as it was of so bad quality that it was not able to bear the pressure of my thumb from inside.

Attaching statement date and pictures of my shoes for your reference.

Dear Sir/Madam,

I am writing this letter to issue a complaint regarding a product that was recently purchased. On (14, FEB 2019).

The shoes are not upto the mark the way the pasting has come out from all sides. I would request for a REPLACEMENT for my shoes at the earliest possible as they are torn off and the pasting has come out from the all sides which is a "Black Spot" for such an expensive brand like ADDIDAS as repairing or servicing the shoes wont serve the purpose. We don't expect such quality of shoes from a company like ADDIDAS after paying so much. We would rather request people not to buy shoes from a company like ADDIDAS where the quality of shoes is so poor that it does not even last for one year even after you spend so much.

I ask you to kindly look into the matter and resolve the problem in a timely manner.

Thank you in advance.

Sincerely,
Pushpender
Mob No - [protected]

I have purchased adidas shoes from adidas offical website on feb 28.. Cost of the product is around 3400 recently, i have seen that shoes mesh got torn severely, when i asked for warrenty they are saying it is out date. But they didn't mention exact warrent period in product invoice. I didn't expect this type of quality from a world class sports shoe maker. Please do the need

To,
The adidas

Whomsoever concern,
I bought a pair of adidas shoes (Men’s adidas outdoor andorian 2 shoes, colour – carbon/scarle/visgre, size – 7, order number[protected] from the online adidas store at 21, december 2018 at 50% discount (Discounted mrp - 2249 rs, original mrp – 4499 rs) and started using shoes from the next day i received. Unfortunately, after 3 months o[censored]sing the shoes it started...

I had purchased a pair of shoes in january, 2019 from adidas shop located at manglam tower in gorakhpur of worth rs. 3800. I have just used them for 4 months and they have started torn out from front, in both shoes. It is not expected from a repute company.

Right now i'm in china and unable to communicate with shopkeeper.
Do the needful.

I have purchased an adidias sports shoe on 11.05.2019 for rs. 3999/- from the adidas showroom, hilite mall, kozhikode. Since it was late night, the shop in charge told me that he will send the invoice by mail and obtained my phone & email address. I have reminded them 4-5 times about the invoice and each time they have given some excuses. Now, today i have warned and replied that mail already sent. But till date, no such mail received. It is kindly requested to furnish the invoice to the undersigned @[protected]@gmail.com or un. [protected]@nhai.org / [protected]

Ordered product... Returned back coz of size issue.. No exchange policy.. Had taken same product with appropriate size.. Rejected return by service provider under quality check.. How can a person use product having size issues.. Expensed double price for the same product... Now what i ll do with two items of same product and different sizes.. Highly disappointing and cumbersome situation for a customer created by service provider... This is totally a breach between customer and service provider.. Request you to kindly look into this matter.. I trusted this site and accepted torned tag too.. But this is what i'm getting in return.. Very poor service.

I bought new pair of adidas shoes for rs. 5399 last moth for the order no :[protected]. It does not fit initially. I thought might be because of new shoes. I thought it may get adjust after few days. Daily i used to wear for half an hour and walk below my apartments so that it will adjust to my foot. But of no use the shoes are not at all adjusting to my legs and hence i thought of returning it as there is 30 days of return if the shoes are...

My shoes pasting is coming out i purchased a shoe 3mounths ago but in this period shoes pasting damged but i dont know how to complain and constact nmbr of shop i am out of station in these days. So plese help me sir they says ur warenty period is out my money is wested i am regular costmour of addidas plz purchase invoice no. Sc7345 size 8 contact no [protected]
Or no:[protected]

Cleats have not worn well at all. 1/2 way through high school baseball season and the cleats are broken. 3 metal cleats have fallen off, and the shoe has separated from the sole. Will adidas stand behind their product and replace? I have multiple pictures of you would like to see. Just bough them in january. Cleats have o lot been worn in 12 games this season and are falling apart. These are size 13 men’s. I can’t believe for $120 these cleats have worn so poorly that they cannot be worn anymore.

I purchased adidas shoe. White colour of shoes changed into yellow. Leathers also torn. Shoes purchased from csd canteen amritsar. Cost of sheoes was 2200. Please replace my shoes. I am the customer of adidas since last 20 years. Please maintain my faith. I usually wear sports shoe since last 20 years. But this time shoes conditions goes deteriorated. Please change my shoes

I had purchased adidas shoes article no d-44751 from adi sports india pvt ltd in cosmo mall, zirakpur, nh22.
After using it for some time, it was found that there is a manufacturing defect in the centre flap of the shoe.
I also visited adidas store for replacement and showed them the concern. They agreed that there is a manufacturing defect in shoe and also said they are not able to provide replacement. They said you have to send an e-mail to adidas directly for your replacement.

Then i sent mail to adidas and showed my concern. They refused to provide replacement said material was purchased in sale. No warranty applicable on sale product. But shoes has a manufacturing defect. How could they sale a product without checking any material.

No replacement will be applicable when shoes is getting cracked or torn during usage. Its an manufacturing defect. Its manufacturer responsibility to sale right and tested product. Please help me to get my refund or replacement from adidas.

Rgrds
Vishal aggarwal
[protected]

I purchase an adidas lower from adidas store, its been 2 month from the date of purchase, now my lower is having alot of fabric issues, i want my article to be replaced with the same new article

Below i have attached my product screenshit kindly review and help me with product resolution i would like my article to be replaced with a new product thank you

The issue that i have experienced was that this salesperson sold me this shoe by claiming that this shoe is of size 11 rather than disclosing the true size of the shoe which was 12. They fully tried to manipulate the correct size of shoe by overwriting the number 12 by 11, and also by changing the correct shoe size number on the box.

It occurred on: 8/10/2014

I look forward to your prompt response on this matter. As recommended by trading standards, i would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Ritwik

HI Team,

I'm a regular user of Adidas products for the past 7 years and very much satisfied with the products i've been using till now and also have recommended the products to my friends and other family members. But last time purchase have put me in deep trouble and in dilemma whether to continue with adidas or move on to any other international products.

I bought Men Wear Jacket Black colour worth of Rs-7999/- on 31st -December-2108 in your exclusive Unity One Mall Rohini Sector 10 New Delhi. As i like the quality and comfort, am impressed to use your products. I have only been wearing it since the past 1.5 months. I hardly used to wear 3- 4 time and it got teared from right arm this was strange because i haven't wear this for any harsh place, since this is unnatural
is already torn off and not in the condition to be worn again.

Please, replace this defective piece with the new one as my faith is hampering due to such a low quality product from the well known brand.

I would request you to kindly look into this matter and do the needful.
I am attaching it’s picture too.
I want to continue as a fan of adidas and therefore request that this matter be resolved.
I am based out of Delhi and my mobile is [protected]
Expecting to get a reply and a solution to this.

Regards
Umesh Kumar
[protected]
[protected]@gmail.com

I bought these pair of shoes from adidas select city mall on 19.08.2018 upon using them right shoe top side centre near the toes the knitted cloth is wearing off initially it was very small and unnoticeable but with time it is it is increasing day by day. You are requested to let me know what action can be taken to resolve this issue. Thanks. Photo attached
[protected]@gmail.com contact no. [protected]

I bought a expencive pair of shoes on 25th July 2018.
Bill no: S/491-T1-SC/490/19
Article name: CP8827 Adidas Fortune Grey Colour from your Showroom, Jeevan Bima marg, Pandri, Raipur Pin- 492001.

I regret to inform you that the material of the Left shoe, the net position of the upper surface damage of within three months of purchase.

I have been a regular customer of your product since 2007 you can look my purchase details in your record.
I request you to replace my shoes as soon as possible.
Looking forward to your response.
Yours Truly
Minesh Kumar Sahu