Adidas Complaints & Reviews

Ear sir/madam,
I have purchased adidas shoes worth rs. 4500 from celebtation mall udipur 6 months back.. I must say that the quality of shoes is very very very bad. I dont know for what you people are charging us by the name of adidas.. My shoes are unwearable the sole of the shoes has already gone which was told to me that it is very good.. I must say you people must look after d quality pf shoes.. And i request you to kindly provide me a solution for d repair or anything for the shoes that i have purchased thuking that adidas is a reliable brand bt which i didnot found.. Please resolve my problem... My mobile no.[protected]

My shoes cut mark only 6 month

Hello,

I am writing this in reference to my recent order no.[protected]. I returned this item because i was not satisfied from my purchase. I could feel each and every stone underneath but now when i contacted customer care on chat they told me that the product failed quality check.

I am furious if i am not satisfied with the product then what does that have to do with your quality check.

I have always bought adidas shoes but they were all great and now when i am not satisfied i am getting this response.

Today i got to know that adidas doesn't care about their customers. I am never ever going to buy adidas again. You people just ripped me off.

I have purchased a sandals from Adidas mangalore store and it has broken in a way that it can’t be repaired. I have also uploaded a picture of the same sandals. I enquired a cobbler and he said me that it’s broken in a way that it can’t be repaired. The same sandals is not available at the store and it was not worth the price I feel.. I need a guide for the same.

Hi, my name is tila jagani, contact no :[protected]. I had purchase adidas tshirt on nov 4, 2018 from rcity ghatkopar mall. On wearing i found scuffing /removal of thread. I went to ghatkopar rcity mall for return. Manager told, an email will come on your account for replacement. Till today i neither received any email not a call from ghatkopar branch, even follow up constantly. I feel sorry yo say it is name sake big brand selling substandard quality t-shirt with no responsibilities to take complaint seriously. Request you to response me by today on my phone or i have to take legal action against company or go to social media... How this big brand cheating and misleading the consumer. Looking forward for quick response

When i bought this bag from ganpati creation sports & styles scp - 51, commercial urban estate -2, 125005 hisar. Contact no.[protected]. Adidas logo not okay. I saw this after one or two days than i was visited to above mention address regard change this bag but they said this is not our fault so you have complaint it on company website. So request to you please take necessary action regarding your company failure product. As per your policy either you changed the bag or you mark again okay tag.

I've purchased adidas aztor hiker mid ii from flipkart in the month of june 2018, but after the use of about 5 months, its one of the less got damaged automatically due to friction with metal part in the last hole. Also, the left shoe getting damaged near the uppermost hole, which might be due to improper stitching.

Please, replace this defective piece with the new one as my faith is hampering due to such a low quality product from the well known brand.

Regards,
Sachin fulzele,
Urjanagar,
Chandrapur.

I have used 3 adidas pairs till now but the one i bought in february is very bad. I have never expected this from adidas. I need a good shoe back otherwise i'm never going to buy any adidas product and i will inform it on social media and my friend and university group. The place where most of people use adidas products. This is not only my complaint a lot of people have got this shoe and faced this problem what i'm facing.
Product name:- adidas galaxy 4m

Respected,
I would like to inform you regarding the manufacturing defect in my jacket which i bought from one of your stores in muzaffarnagar. Coming back home, i found some manufacturing defect in its logo. I've also contacted in your store in the great india place mall, noida. And they've asked me to submit a complaint here. I want replacement of my product from your outlet in gip mall, noida as soon as possible. Kindly help for the same.
Thankyou.

I brought a pair of shoes and 2 sportswear from adidas agra store on 09/11/2018. I found defect on when i reached my home and again i come back to store at 9.05 pm but the store was half close. Today i wnt to the store to return the article but i was told that we will send to the company and it will take 4 to 5 days. I understand the policy but did not understand the staff behaviour regarding this. I was questioned about the defect in the manner that i have intentionally done this. Very bad experience and i will never but adidas products in future. I am a big fan of adidas but this experience made me fell like i am nothing for your company. I have returned the article to the store and waiting for the response.

Regards
Rahul singh
[protected]

R/ Sir,
I am ashu Goyal .i am customer of your Adidas shoes last 7 years .. i parched your shoes last 2 month ago. but shoes is not comfort . i complaint shoes on you Adidas Showroom in Tohana .. but no response.. misbehave with me.. your showroom worker saying dirty words etc. please solve my problem and solution of my problem ...

Thanks

Ashu Goyal
[protected]
Tohana

Sir
I have complaint many times about the jacket from last year but there is no response from your side. I have purchased a jacket from your store last year and there was some defect in the jacket so i returned the jacket in the rajapouri outlet dwarka after a month when i went to inquire about the status. The store was closed. After some month i found that the outlet had been reopened on ramphal chowk. So i asked about the jacket they told me that the stock was taken by the adidas.
I am stuck here. Where to inquire about the jacket.
I always prefer adidas. But after this incidence i will only prefer other brands other than your brand.
The store manager also recognize me
And said that all the stock from the rajapouri outlet was taken back by the adidas. And he cannot help me in this matter.
Please let me know if you can help me in this matter.
Registered mobile no [protected]
Thank you
Aditya singhal

I’m from Brazil but I used to live in Arlington, VA and I got a sneaker as a gift to my boyfriend at the Ranger Outlet, MD a few months ago. When I got home in Arlington I left the sneaker’s box in the closet until the day I came back to Brazil. When I got here I had to wait until my boyfriend get back home so I could give him the gift I bought but we realized that the store seller gave me two left feet. I couldn’t believe when I saw it, I got so upset. I wanted to give him something special but unfortunately the seller didn’t pay atention and ruined this moment for us. I went to a few stores here in Brazil but they said they couldn’t do anything to help since I bought it in a different country and I don’t have the receipt. I really need your help with that because it wasn’t my fault at all. I can send you pictures but I don’t have the receipt anymore but it’s clearly brand new and never used. I sent an email to adidas and they said they can’t help me since I’m in Brazil again which doesn’t make any sense since it wasn’t my mistake. I’m really frustrated with Adidas they literally didn’t care about me.

I had purchased an adidas neo prime shoes online from flipkart on 27th june 2017 and after all discounts i paid 3123inr and my invoice number is faaagj[protected].
Now the problem is, colour of the shoes is faded and also the shoes is not in proper shape.
So, i want a replacement of my shoes and i hope adidas never want to loose there old customers.
Thanks

I had ordered a adidas shoes on your website, the shoes was on 50% discount. I had ordered the shoes on august 12th, but had never tried wearing it on my legs, till october 30th. However on october 30th i had tried the shoes and had gone for a walk. I think the base of my right shoes is not cementrical and i’ve severe internal pain on my ankle bone. Request you to kindly refund my money or replace the shoes. I am unable to walk because of severe ankle pain. The internal injury happened only because of the shoes, i’ve not sprained my leg otherwise. The order no is[protected]. Regards cornel pinto

I bought a pair of dragon ball z shoe from Adidas originals - dlf promenade store on 26th oct’18 on the day of release.
I had a word with the sales guy on previous day regarding the prices and details of shoe and discounts. I was clearly informed that there is no discount or offer at this store. He claimed that they are the only original store in delhi of Adidas originals.

The next day on 27th oct I went to dlf saket and Adidas originals had same shoes and offer of rs 2000/- off on purchase of 10000/- and above. And the sales guy clearly stated that these dragon ball z shoes are included in the offer. He said no exchange or return which I agreed.

I called up the promenade store and asked what is this. He said we also hav offer but not on these shoes because we are the only store.

I refused to believe him and called up the customer care where the customer care guy said there is nothing like exclusive store at promenade but there can be different policy.

All 3 places I got different answer but nobody explained why was I not informed of offer in spite of talking in detail on phone and in person at the store.

This is purely cheating the customer that just because you bought from this location you will get discount and the other place you don’t . Even though the store in the same DLf malls and south delhi.
And Adidas people refuse to give clear answer.

I have return Adidas FT Ball Shoes on 10th Oct due to manufacturing issue
and so many calls to your CC Team but my refund not credit in my A/c.
we are regular follow-up with Adidas Customer Care but nobody positive response.

Kindly find below return slip no. and attached slip image.
[protected]/adisports[protected]

Kindly credit refund amount in my A/c.

Sir, i have bought an adidas originals eqt shoe from flipkart. Its only 4months and my shoe's sole is leaving its paste. Should i go to the nearby adidas shop or you are going to solve my issue?
I have bought this expensive shoes cause i believed in your brand. Lots of my friends have bought your products so i also. But i am highly disappointed with your shoes. Now i think that i have wasted my money. If i have ever knew that this is going to happen i should have bought the fake product which look same and might be in usable condition more that this shoes.

I bought some item online from adidas with a guarantee of return in 30 days. I return two items and received refund only for one item, and mailing them continuously after, but no action has been taken since now on my continuous mails.
I have not received the refund of a returned item with product code br0807 with order no:[protected] has not been received.

Respected,
Just i would like to inform you regarding the bad quality of the shoe which i bought from one of your stores. (Saharaganj mall lko)

I bought a pair of shoes from a well-known brand adidas on 10th april... Now it has been almost around five months old shoes and is torn badly and i really got very surprised as it is a well known branded shoe and how can it become in this condition which i have spent 7000 rs on it.. But i had a very strong feeling that i will go back to the same store it will be exchanged.. So a few days back i went back to the same store in lucknow and showed the shoe but sale man completely refused even he was not interested to discuss on it for exchange, at last, he told me that i will try with company. I humbly request to exchange so he said you have to send the email directly and get the approval from the company then i could exchange..
So please kindly i am requesting you to exchange my shoes, please i need your approval for exchanging. I will be highly obliged.. Please open the attached file of pictures of shoes and receipt.

Thanking you and best regards,
Sharif hussain

I did purchase 2 pair shoes before 1 year... And i am using both of shoes but my problem is that one pair shoes is auality was very poor. That pair was 4500rs. Now that is a out of 3 monthes of warranty but if we are purchased like that costly shoes and they are going like this quality.. Thsn we are never purchase your brand (Addidas) shoes ever. My contect no. Is [protected], u can check my bill in ur recode by my contect no.